MO INJA EL-SAADI
780 Lake Marion golf resort, Kissimmee FL 34759 Email: saadi-m1@hotmail.com
Tel # 407-922-0225
Professional Summary:
A challenging position as Restaurant Manager at an honorable and reputable hospitality
industry that takes into consideration my work experience and provides chances for self
fulfillment and career satisfaction.
Skills:
Motivating, developing, training and directing staff as they work processes for providing
customer service needs, quality of the food and service, evaluation of customer
satisfaction, eye contact with the guest, Sales techniques, food production knowledge and
quality control, leader ship requires being honest, responsible, dependable and fulfilling
obligation.
Work History:
Food and Beverage manager 8/2011 to 2/2015
Shater Hassan Palace Tripoli - Lebanon
. Sales banqueting, exhibition, conferences, wedding and gala dinner
. Establishing budget, menus coast and sales prices
. Supervising quality of the food and services
. Responsible of all F&B staff training
Food and Beverage Manager 5/2009-to 7/2011
Miramar Resort Tripoli - Lebanon
. Clearly and promptly communicated pertinent information to staff, such as large
reservation or last minute menu changes
. Organized special events in the restaurant and banquet hall, promotions and corporate
luncheons
. Marketing plan and strict budget to maximize profit
. Created fun team building activities to engage staff in up selling to meet revenue target
Operation Manager 12/2006 to 10/2007
Tropicana for Food Industries (Alain Le Notre) Cairo – Egypt
. Carefully interviewed, selected, trained and supervised staff
. Quality control analysis conducting tests and inspection of product, services, processes
to evaluate quality or performance
Food and beverage Manager 10/2000 to 11/2006
Quality Inn HOTEL Tripoli – Lebanon
. Banquet sales, conferences, private dinner, and exhibition
. Supervised all events and Quality control of all food and services
. Responsible for overseeing operational aspect of a restaurant and all food and beverage
. Daily and weekly cleaning schedules
. Hire, train and discipline employees and set work schedules
Restaurant Manager 8/1996 to 8/2000
Sheraton Hotel Kuwait city – Kuwait
.Taking responsibilities for the business performance of the restaurant
. Analyzing and planning restaurant sales levels and profitability
. Organizing marketing activities, such as promotional events and discount schemes
. Preparing reports, including staff control, food control and sales
. Setting budget, planning and coordinating menus
Education:
High school diploma
Business management, central Texas College
Interest:
Training in all F&B outlets at Principe Di Savoia Hotel, Italy -Milano
ISO 9001:2000(HACCP) Training division, Engineering and Quality Experts – Cairo
Certified Hospitality Trainer, the American Hotel & lodging association
Additional information:
Seminars Attended:
. Service excellence
. Sales negotiation
. Team work
. Leadership
. Guest satisfaction
.Train the trainer

CV M SAADI

  • 1.
    MO INJA EL-SAADI 780Lake Marion golf resort, Kissimmee FL 34759 Email: saadi-m1@hotmail.com Tel # 407-922-0225 Professional Summary: A challenging position as Restaurant Manager at an honorable and reputable hospitality industry that takes into consideration my work experience and provides chances for self fulfillment and career satisfaction. Skills: Motivating, developing, training and directing staff as they work processes for providing customer service needs, quality of the food and service, evaluation of customer satisfaction, eye contact with the guest, Sales techniques, food production knowledge and quality control, leader ship requires being honest, responsible, dependable and fulfilling obligation. Work History: Food and Beverage manager 8/2011 to 2/2015 Shater Hassan Palace Tripoli - Lebanon . Sales banqueting, exhibition, conferences, wedding and gala dinner . Establishing budget, menus coast and sales prices . Supervising quality of the food and services . Responsible of all F&B staff training Food and Beverage Manager 5/2009-to 7/2011 Miramar Resort Tripoli - Lebanon . Clearly and promptly communicated pertinent information to staff, such as large reservation or last minute menu changes . Organized special events in the restaurant and banquet hall, promotions and corporate luncheons . Marketing plan and strict budget to maximize profit . Created fun team building activities to engage staff in up selling to meet revenue target Operation Manager 12/2006 to 10/2007 Tropicana for Food Industries (Alain Le Notre) Cairo – Egypt . Carefully interviewed, selected, trained and supervised staff . Quality control analysis conducting tests and inspection of product, services, processes to evaluate quality or performance
  • 2.
    Food and beverageManager 10/2000 to 11/2006 Quality Inn HOTEL Tripoli – Lebanon . Banquet sales, conferences, private dinner, and exhibition . Supervised all events and Quality control of all food and services . Responsible for overseeing operational aspect of a restaurant and all food and beverage . Daily and weekly cleaning schedules . Hire, train and discipline employees and set work schedules Restaurant Manager 8/1996 to 8/2000 Sheraton Hotel Kuwait city – Kuwait .Taking responsibilities for the business performance of the restaurant . Analyzing and planning restaurant sales levels and profitability . Organizing marketing activities, such as promotional events and discount schemes . Preparing reports, including staff control, food control and sales . Setting budget, planning and coordinating menus Education: High school diploma Business management, central Texas College Interest: Training in all F&B outlets at Principe Di Savoia Hotel, Italy -Milano ISO 9001:2000(HACCP) Training division, Engineering and Quality Experts – Cairo Certified Hospitality Trainer, the American Hotel & lodging association Additional information: Seminars Attended: . Service excellence . Sales negotiation . Team work . Leadership . Guest satisfaction .Train the trainer