Joel Randall has over 20 years of experience in food and beverage operations and management. He has held various roles such as server, restaurant manager, food and beverage consultant, and assistant restaurant manager. He has a proven track record of supporting new restaurant openings, managing staff, and maintaining high standards of customer service, sanitation, and inventory control.

1. Joel Randall
Restaurant Operations and Administration
Jacksonville,FL 32250
joelrandallnv@gmail.com - 904-502-5985
Throughout my tenure in food and beverage, I have provided operations, administration, and start-up support for a
variety of high volume restaurant concepts. Dedicated, detail-oriented manager with a history of leadership,
performance and innovation. Supportive exposure in managing the realm of social networking and the intricacies of
how it contributes to sales and service to guests. Contributed significantly to the retention of customers by building
rapportand clientdatabases.Authorized to work in the US for any employer
WORK EXPERIENCE
Server
Joseph's atthe Beach - Atlantic Beach, FL - April 2015 to July 2016
High volume food and beverage service to hungry guests.Full maintenance offront of the house operations including
pantry/salad bar prep, expo, bus,host,cashiering,server,bartender and processing to go orders.
Maintain high level of sanitation and health code practices with routine side work and cleaning.
Restaurant Manager
Pizza Rock - Las Vegas,NV - October 2013 to June 2014
Achievements:
Supported opening team ofnew conceptrestaurantin downtown Las Vegas.
Installed and supported Bar Keep Software inventory service for liquor and beer tracking.
Organized banquetand buyoutchecklistfor parties of25 or more.Assigned to handle and supportlarge partybanquets
and buyouts.
Responsibilities:
Scheduling ofthe Front of the House staff.
Recruited,hired and trained staff for the Front of the House.
Key holder and opening and closing duties including cash deposits.
Daily and weekly payroll audits, processing data reports and maintaining certification requirements for all team
members for health,alcohol,local police background requirements.
Food Server- Banquet Service
Bar&Bistro- Downtown-Las Vegas - Las Vegas, NV - May 2012 to October 2013
Responsibilities:
Daily sales and service to high volume specialtymenu restaurant.
Opening and closing ofrestaurantin absence ofmanager.
Banquetsupportand bartending during banquetevents.
Daily maintenance ofhealth code standards and sanitation.
Bartender Lead - Mixologist
DW Bistro - October 2010 to December 2011
Achievements:
Organized wine and liquor inventory for weekly inventory audits.
Organized curriculum for staff on mixology, beer and liquor pairings for food menu selections.

2. Initiated weekly specialtycocktail selections using "Farmers Market"ingredients.
Responsibilities:
Key holder.
Scheduling bartending staff and supporting banquets and special events.
Opening and closing duties,maintaining cash deposits,POS support.
Supporting team knowledge aboutwine,beer and spirits.
Assistant Restaurant Manager
Gordon Biersch- Summerlin,Nevada - October 2009 to October 2010
Responsibilities:
Daily FOH opening and closing duties.Dailyfood inventory and weekly liquor inventory counts.
Scheduling ofFOH staff using HOTSCHEDULES.
Organizing and supporting banquetand meeting room services.
Counting and balancing cash and petty cash accounts,closing outbartending cashiers and servers.
Daily inputtoward supportofP&L database processing.
Training staff on menu upgrades and seasonal beer selections.
Sales Director
First American Specialty Insurance - June 2004 to November 2008
Achievements:
Certified home warranty expert and instructor.
Achieved $1 million in contractsales for 2006 and 2007.
Sold the largestcontract consisting ofover 400 units to a single builder.
Responsibilities:
Oversee sales territoryfor the entire state of Nevada and including Southern Utah.
Increase sales leads and build keycontacts for sales quotas.
Provide certified training to real estate experts on the benefits of home warranties.
Food and Beverage Consultant Las Vegas,NV
- January 2002 to June 2004
Achievements:
Provided menu and design integration for multiple coffee service concepts.
Worked with design teams on building coffee bar.
Integrated coffee recipe, equipment,POS and training for staff and owners.
Assistant Restaurant Manager
Wild Sage Cafe - Valley, NV - April 2000 to November 2001
Achievements:
Updated eclectic wine listand was granted Wine Spectator achievementaward.
Created and supported marketing for customer rewards program.
Assisted in the design and wine menu for 2nd location of this restaurantconcept.
Responsibilities:
Scheduling ofstaff.
Training staff on wine and food pairings.
Maintained daily operations and supportofrestaurantincluding opening and closing duties.
EDUCATION
Bachelor of Science in Business Administration
University of Nevada at Las Vegas - Las Vegas,NV May 1995

3. SKILLS
Customer Service (10+ years), Cashier (5 years), Microsoft Office (10+ years), Management (8 years), Database
Management(10+ years), Human Resources (5 years)
AWARDS
Brother of the Year Province Chi Sigma Alpha Epsilon Fraternity
May 1994
For my service in philanthropic and leadership supportfor the Greek Life communityat UNLV
GROUPS
UNLV College of Business Alumni Association
August 1995 to Present
Donor and sponsor support
Sigma Alpha Epsilon Alumni Foundation
August 1995 to Present
Donor and sponsor
ADDITIONAL INFORMATION
TECHNOLOGY SKILLSET
• AS/400, TANDEM
• INFOGENESIS
• Aloha, Micros, Squirrel,Posi-Touch restaurantpointof sales systems
• Ouickbooks
• BarKeep - Inventory costcontrol software for liquor,beer and wine
• Microsoft Office, WORD, EXCEL, OUTLOOOK, Google
• HotSchedules - RestaurantScheduling Program
SKILLS AND EXPERTISE
Human Resource Administration
Cashier
BanquetServices
Menu creation and enhancement
Cash handling
Technical writing and training
Hospitality
Multiple POS Platform Expert
Budgeting
Inventory and costcontrol