Melinda Torrey Payne is seeking a position as a procurement clerk. She has over 20 years of experience in operations management, administration, procurement, and customer service for the US Navy. Her background includes managing multi-million dollar budgets, housing and food service facilities, training programs, and emergency operations. She has a proven track record of achieving goals, continuous improvement, and award-winning customer service.

1. Melinda Torrey Payne
28219 71st
Dr. NW Stanwood, WA
Cell Phone # 360-722-0237
E-Mail: mtorreypayne@gmail.com
Procurement Clerk
Qualifying Experience
- Committed to continuous professional development, culture of excellence.
- Skilled in learning new process and system programs.
- Veteran and knowledgeable in supply order policy, compliance, and contracts.
- Proficient in validating, adjusting, scheduling, and inventory processes.
- Strong analytical skills, attention to detail, administrative skills.
- Communicates effectively verbally or written, resolving outstanding issues.
- Experienced performance business Intel research in support of business goals.
- Culturally Diverse, skilled in working with multiple teams and departments.
- Organized, reliable, dependable person with ability to manage multiple priorities.
- Over 5 years of customer service experience with clients and customers.
- Knowledgeable in operation assessment and recommendations.
- Skillful in program evaluations, process improvement, risks assessment.
- Quick learner, well adept in meeting constant evolvement needs of clients.
Relevant Education and Training: Financial Specialist Representative, Sexual
Assault Prevention Response Coordinator, Technical Job Training development,
Personal and Professional Development Counseling, Multicultural Diversity
Coordinator, Safety, Equal Opportunity, Certified Customer Service Supervisor,
Safe TALK(suicide awareness for everyone), FEMA Logistic response
coordinator, Casualty Assistance Call Officer (CACO), FSM system.
Professional Work Experience
Departmental Manager
US NAVY– Naval Station Everett, WA 11/2011-5/2015
- Managed housing facility staff, scheduling, and support services operations for
over 1,000 residents.
- Performed multi-function operations and training in emergency operation drills.
- Responsible for physical fitness training and safety for 242 employees.
- Promoted high customer service practices and standards winning the annual
Crystal Customer Service Award two years in a row.
-Worked with a diverse workforce supervising over 100 transiting employees.
-Supported full occupancy for maximum housing requirements.
-Worked with FFSC as front desk clerk, administrative assistant support clerk,
SAPR Advocate, Command Financial Specialist, Domestic Violence.

2. Melinda Torrey Payne (Continue)
Procurement Clerk
Food Service Operation Manager
US NAVY – Naval Station Everett, WA 11/2009-11/2011
- Managed and operated food service establishment feeding over 300 patrons. -
- Led food preparation and sanitation with 96% avg. sanitation inspection score.
- Coordinated and executed foreign relations VIP events for over 350 guests.
- Implemented training and employee recognition programs for over 33 sailors.
- Achieved zero audit discrepancies with $750K annual budget, $117K asset.
Facilitator Leadership Training School
US NAVY – Port Hueneme, CA 11/2006-11/2009
-Managed school administrative documents and student personnel records.
-Developed and facilitated over 35 leadership improvement courses.
-Facilitated over 1,500 instruction hours with an annual budget of $2K.
Food Service/Housing Supervisor
US NAVY – Port Hueneme, CA 11/2003-11/2006
-Supervised food service and housing operations for over 3000 customers.
-Communicated planning in preparation for combat field operation exercises.
-Managed accounts in excess of $600K of food supplies and inventories.
-Developed and led training programs in preparation for combat and field
survival exercises for over 500 patrons.
Administration/Procurement Clerk
US NAVY – Point Mugu, CA 11/1994-11/2003
-Managed accounts receivables/payables for over $1.2 million annual budget.
-Recovered, reconciled over $6K past due accounts.
-Improved and led training programs for continuous improvement for front
desk operations, customer service, maintenance, inventory, housekeeping
services, customer service practices, and cash handling for Bachelor Housing.
Education
MBA: Management (Graduated Magna Cum Laude) 2013-2015
Northcentral University - Prescott Valley, AZ
BS: Organization Management (Graduated Dept. Honors) 2003-2008
University of Laverne - La Verne, CA
CERTIFICATE: Certified Department of Defense Sexual Assault Advocate
DOD D-SAACP ID:UH-2655-1227 2013
CERTIFICATE: Homeland Security Level I, Level II, Level III
American College of Forensic Examiners Institute - Springfield, MI 2008
CERTIFICATE: Certified Customer Service Supervisor
American Hotel & Lodging Educational Institute 2001
DIPLOMA: Medical Office Assistant 1998-1999
Harcourt Learning Direct - Scranton, PA