This document provides a summary of Melinda Torrey Payne's qualifications and experience for an Administrative Coordinator position. She has over 20 years of experience in administrative roles for the US Navy, including managing housing facilities, food service operations, and training schools. Her experience includes supervising over 100 employees, an annual budget of $750k, and developing training programs. She holds an MBA and BS in management, as well as certificates in customer service, sexual assault prevention, and homeland security.

1. Melinda Torrey Payne
28219 71st
Dr. NW Stanwood, WA
Cell Phone # 360-722-0237
E-Mail: mtorreypayne@gmail.com
Administrative Coordinator
(Position #2015-PWK9457R-JUNE)
Qualifying Experience
- Committed to continuous professional development, culture of excellence.
- Expert in establishing working relationships with peers, clients, business partners.
- Knowledgeable in prioritizing workload, delegation, allocation of assignments.
- Over 20 years of liaison skills with multiple departments and employees.
- Communicates effectively verbally or written, resolving outstanding issues.
- Adept communication skills, computer skills, phone, fax, copier, and projector.
- Culturally Diverse, skilled in working with multiple teams and departments.
- Practiced formal and informal minute’s notes and distribution.
- Proficient in training development and delivery methods for adult learners.
- Formulation, execution of operation assessment and recommendations.
- Experienced handling government confidential materials with secret clearance.
- Experienced administrative clerk, procurement, accounts receivable/payable.
- Skillful team builder, goal accomplishment, and conflict resolutions methods.
- Quick learner, well adept in meeting constant evolvement needs of clients.
Relevant Education and Training: Financial Specialist Representative, Sexual
Assault Prevention Response Coordinator, Technical Job Training development,
Personal and Professional Development Counseling, Multicultural Diversity
Coordinator, Safety, Equal Opportunity, Certified Customer Service Supervisor,
Safe TALK(suicide awareness for everyone), FEMA Logistic response
coordinator, Casualty Assistance Call Officer (CACO), Secret Clearance.
Professional Work Experience
Departmental Manager
US NAVY– Naval Station Everett, WA 11/2011-5/2015
- Managed housing facility staffing, scheduling, and support services
- Reviewed weekly training in safety operations in support of over 1,000 clients.
- Performed multi-function operations and training in emergency operation drills.
- Responsible for physical fitness training and safety for 242 employees.
- Promoted high customer service practices and standards winning the annual
Crystal Customer Service Award two years in a row.
-Worked with a diverse workforce supervising over 100 transiting employees.
-Supported full occupancy for maximum housing requirements.
-Worked with FFSC as front desk clerk, administrative assistant support clerk,
SAPR Advocate, Command Financial Specialist, Domestic Violence.

2. Melinda Torrey Payne (Continue)
Administrative Coordinator
Food Service Operation Manager
US NAVY – Naval Station Everett, WA 11/2009-11/2011
- Managed and operated food service establishment feeding over 300 patrons. -
- Led food preparation and sanitation with 96% avg. sanitation inspection score.
- Coordinated and executed foreign relations VIP events for over 350 guests.
- Implemented training and employee recognition programs for over 33 sailors.
- Achieved zero audit discrepancies with $750K annual budget, $117K asset.
Facilitator Leadership Training School
US NAVY – Port Hueneme, CA 11/2006-11/2009
-Managed school administrative documents and student personnel records.
-Developed and facilitated over 35 leadership improvement courses.
-Facilitated over 1,500 instruction hours with an annual budget of $2K.
Food Service/Housing Supervisor
US NAVY – Port Hueneme, CA 11/2003-11/2006
-Supervised food service and housing operations for over 3000 customers.
-Communicated planning in preparation for combat field operation exercises.
-Managed accounts in excess of $600K of food supplies and inventories.
-Developed and led training programs in preparation for combat and field
survival exercises for over 500 patrons.
Administration/Procurement Clerk
US NAVY – Point Mugu, CA 11/1994-11/2003
-Managed accounts receivables/payables for over $1.2 million annual budget.
-Recovered, reconciled over $6K past due accounts.
-Improved and led training programs for continuous improvement for front
desk operations, customer service, maintenance, inventory, housekeeping
services, customer service practices, and cash handling for Bachelor Housing.
Education
MBA: Management (Graduated Magna Cum Laude) 2013-2015
Northcentral University - Prescott Valley, AZ
BS: Organization Management (Graduated Dept. Honors) 2003-2008
University of Laverne - La Verne, CA
CERTIFICATE: Certified Department of Defense Sexual Assault Advocate
DOD D-SAACP ID:UH-2655-1227 2013
CERTIFICATE: Homeland Security Level I, Level II, Level III
American College of Forensic Examiners Institute - Springfield, MI 2008
CERTIFICATE: Certified Customer Service Supervisor
American Hotel & Lodging Educational Institute 2001
DIPLOMA: Medical Office Assistant 1998-1999
Harcourt Learning Direct - Scranton, PA