Andrew Minnich has over 10 years of experience in food service management for professional sports teams and private clubs. He has consistently managed teams of 200+ seasonal employees and ensured high quality customer service. Notable achievements include being named Manager of the Year in 2010 and receiving several promotions. He is ServSafe certified through 2021.

1. Andrew Minnich 3170 Perrin Dr. Haw River, NC 27258
859.229.2356 ▪ ajmwst@yahoo.com
SUCCESS HIGHLIGHTS
 Successfully hired, trained, disciplined and managed 200+ seasonal employees, with minimal complaints
and turnover.
 Consistently led by providing excellent customer service in a fast-pace, stressful environment.
 Successfully completed difficult and complicated tasks during peak hours without supervision.
 Displayed team-oriented leadership style with focus on professionalism and timely customer service
resulted in a fun, yet professional work environment while maintaining the highest expectations for customer
service.
 Addressed and responded to all customer complaints related to food service to ensure customer satisfaction
and encourage repeat business.
 Planned and scheduled high profile events to ensure adequate staffing and superior customer experience.
 Assisted other local venues during high profile events, developed an outstanding reputation for leadership
and contribution.
 Provided training to management and employees on the Quest and Protobase computer systems, vital to
everyday operations.
 Audited and maintained the cash room, with large amounts of revenue.Was named Manager of the Year
in 2010 by Montgomery Biscuits Baseball.
 Promoted three consecutive years and was offered another promotion and transfer to an
independent leadership in a remote location for 2012 season.
 Servsafe Certified
PROFESSIONAL EXPERIENCE
Professional Sports Catering-powered by Levy, North Carolina 2016 to Current
Fast growing, Illinois based company, specializing in food service and catering for minor league baseball parks.
Recently merged with Levy Restaurants. Currently, provides services to 30 teams throughout the country.
Concessions Manager/Business Manager/Operations Manager (2016)
Responsible for hiring, training, staffing, disciplinary for 200+ seasonal employees and Non-profit groups.
Trained managers and employees on food safety and company customer service standards. Handled training
of non-profit groups and increased Non-profit group activity by 400% from previous year. Created weekly
staffing schedules. Responsible for maintaining proper inventory and labor levels. Successfully completed bi-
weekly payroll to insure proper payment to all staff. Made sure all invoices were entered and paid when
required. In charge off all daily/weekly/monthly/yearly business paperwork and turned in on time. Responsible
for creating billing invoices to team. Responsible for safe levels and accuracy. Servsafe Certified (certification
valid thru 2/2021).
McConnell Golf- Wakefield Plantation TPC, North Carolina 2013 to 2016
Up and coming North Carolina based company. Currently owns 10 private golf courses in North and South
Carolina.
Lead Server/Food and Beverage Manager (2013)
Responsible for timely and accurate service to club members. Handled set-up/worked club events/banquets
with limited staffing. Responsible for handling customer complaints. Responsible for staff training and
implementation of new training. Promoted to food and beverage manager. When working as manager was
responsible for up to 10+ employees. Managed multiple banquet events/fine dining with minimum staffing
Professional Sports Catering, Alabama 2011 to 2012
Concessions Manager (2011 to 2012)
Responsible for the hiring, managing, and scheduling of 200+ employees. Trained managers and employees in
food service procedures and TIPS. Developed excellent working relationships with vendors and customers.
Maintained an accurate inventory, while managing a yearly budget. Developed relationships with non-profit
organizations which also provided labor, and completed training for each group to ensure health and safety

2. standards were met while working. Successfully completed payroll reporting in a timely manner to ensure
accurate accounting, and payments. Addressed and responded to all customer complaints related to food
service and quality. Became proficient in Quest and Protobase computer systems, and provided training on
each system to other employees, including managers. Led the development of new sales items and yearly
concessions budget. Placed food and other food service related orders and ensured timely payment for goods.
Also, audited results after large sporting and other events.
Concessions Supervisor (2011)
Assisted in hiring and training of all part time food services employees. Supervised 100+ employees during
events. Responsible for accurate and timely payroll, plus vendor payments. Addressed customer concerns
through training, and retraining. Ensured customer satisfaction during fast paced and stressful events.
Developed relationships with vendors, and placed minimal orders for goods. Assisted other venues during
events with high community profiles, and customer turnout. Worked with others to ensure speed, accuracy, and
customer satisfaction. Maintained an accurate up to date inventory to ensure that sales were accurate and
adequate supplies were on hand.
Montgomery Biscuits Professional Baseball, Alabama 2009 to 2011
Port Manager (2010 to 2011)
Managed a staff of 20 to 50 employees during busy baseball events, and peak hours. Accurately counted and
maintained products at each stand to ensure the needs of customers were met in a timely manner. During peak
hours assisted employees to expedite food and other services. Ensured that all food quality standards were met
and maintained. Responded to customer complaints, and discussed complaints with employees to ensure
better services in the future. Received Manager of the Year for Montgomery Biscuits 2010 season.
Food Service Worker (2009 to 2010)
Responsible for providing accurate and timely services to customers. Dealt with minimal customer complaints.
Maintained a minimal level of goods on hand to provide fast service with minimal waste. Used problem-solving
skills to ensure consistent quality during peak hours, and to resolve problems related to food quality.
ADDITIONAL RELATED EXPERIENCE
Western Kentucky University, College Heights Weather Station, Kentucky 2006 to 2008
College Heights Weather Station is a student run weather station providing weather related information from a
variety of weather instruments maintained by Western Kentucky University’s meteorology department. The
weather station compiled the weather related information and presented the information on campus, to
meteorological and other interested students.
WBKO TV, Kentucky 2006
Local ABC station in Bowling Green, Kentucky. Station provided television programming as well as News and
Weather.
Intern (May 2006 to August 2006)
Worked with the station meteorologist during live broadcasts. Developed slides and information pertaining to
weather for presentation to the public. Developed slides containing pertinent information for on air use. Ran
multiple computer based weather programs. Assisted in expediting information to other departments for
broadcast. Efficiently provided information to on air broadcasters during severe weather outbreaks. Maintained
an organized and composed nature under stressful and time sensitive situations.
EDUCATION
Postgraduate work at Western Kentucky University in Geosciences August 2006-May 2010
Bachelors of Science, Geography, Western Kentucky University, Bowling Green, Kentucky
Minor in Communications, May 2006