1. MELANIE MCBEE
4156 Hwy 225 N, Lot 15, Chatsworth, GA30705 • Home:331-801-1307 • melaniemmcbee@gmail.com
Professional Summary
Highly proactive multi-talented professional with 9 years experience in restaurant and office management
Skills
Accounting familiarity 10-key experience
Customer service-oriented Data Entry
Accurate and detailed Organizational proficiency
Filing and data archiving Problem Solving
Employee training and development 55 WPM typing speed
Professional communication Articulate, dynamic, well spoken
Invoice processing Human Resources
Clerical
Work History
Shift Manager, 01/2012 to 05/2012
Papa John's International – Milwaukee, WI
Opening/closing responsibilities, itemized inventory, ensured company policies and procedures upheld. Prepared
food orders, paper work, cash management. Proficiently and successfully managed high volume shifts
independently, supervising several employees.
Led and directed team members on effective methods, operations and procedures
Oversaw front of house personnel to maintain adequate staffing and minimize overtime
Maintained a safe working and guest environment to reduce the risk of injury and accidents
Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties
Actively participated in ongoing customer service programs to build sales and rapport in the community
Recognized and formally acknowledged outstanding staff performance to boost company morale and
productivity
Promoted a positive atmosphere and went above and beyond to guarantee each customer received
exceptional food and service.
Shift Manager, 08/2010 to 01/2012
Roaring Fork Restaurant Group – Milwaukee, WI
Opening/closing duties, inspection, itemized inventory, ensured policies and procedures were being upheld.
Successfully ran high volume shifts overseeing several employees. Trained employees in food/equipment safety
developed systematic cleaning charts, paperwork, loyalty program, marketing events. Promoted a positive
atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Quickly identified problem situations, skillfully resolved incidents to the satisfaction of involved parties
Created fun team building activities to engage staff in up-selling to meet revenue targets.
Education
Bachelor of Business Management: Property Management, Current
Stevens Henegar University - Salt Lake City, UT
Additional Information
Melanie's invaluable experience in the business world through family owned and operated businesses, are an asset
to any professional entity. Past and current consistency in college, testify to outstanding motivation and dedication.