1. Victoria Fondren
vmasta@me.com | (901) 485-5956 | 1379 Hwy 4 West Sarah, MS
Experience
Administrative Supervisor
Iowa Pacific Holdings/ Polar Express Batesville, MS
2016-2017
 Hiring 174 employees, 6 of whom were Supervisory Staff by hosting job fairs and holding auditions for cast
members; Processing all paperwork including I9, W4, Background checks, drug tests ect…
 Created and managed employee schedules as well as processing them into ADP for payroll and time clock
 Approved all time cards and submitted them to payroll daily
 Worked with vendors to get supplies needed for the event
 Worked with accounting to make sure all receipts as well as invoices were sent in and accounted for so they
can be paid in full
 Worked with advertising department to ensure that all media/social media was being taken care of for the
event
 Handled all incident/accident reports for employees as well as guests
 Handled all disciplinary actions for employees
Bartender/Assistant Manager
Smokin’ Joe’s Cigar Bar and Grill Robinsonville, MS
2015-Present
● Creating and managing schedules.
● Creating and managing side work duties.
● Managing Inventory.
● Training new employees.
● Maintaining excellent customer service in a fast paced environment.
● Serving drinks and meals.
● Promoting and advertising on social media.
Special Events Coordinator
Gold Strike Casino Resorts International Robinsonville, MS
2010-2015
● Executing multiple promotional events.
● Responsible for properly operating entertainment events; including adjusting express comps, adjusting
freeplay, accepting payments and assigning seats.
● Providing excellent customer service and an exciting environment for patrons,while properly handling gu est
complaints and issues effectively.
Beverage Server

2. Gold Strike Casino Resorts International Robinsonville, MS
2006-2010
● Responsible for providing fast and efficient beverage service to guests.
● Received multiple excellent commendations from management.
● Provided accurate casino information to guest; including promotions, events,entertainment, and location of
events.
Senior Beauty Consultant
Mary Kay Cosmetics Horn Lake, MS
2002-2005
● Instructed skin, nail, and glamor classes.
● Responsible for attending training seminars, career conferences, and marketing events.
● Expanded sales to include Mary Kay Cosmetics and classes in which I recruited multiple beauty consultants.
Assistant Manager
Krystal Restaurant Southaven,MS
2003-2004
● Responsible for interviewing and scheduling.
● recorded inventory of food costs and restaurant supplies
● Responsible for large amounts of cash and the balancing of check drawers
● managed ten or more employees per shift
● kept wait times for customers down by working the front like with employees at peak hours.
 Skills & Qualifications
 Knowledgeable in processing employees in the systemi.e.: I9, W4, back ground checks and drug screening
● Excellent customer service skills, proficient in Microsoft Word and Excel. Knowledgeable in IGT Patron
Management and Archtics Systems. Also knowledgeable in Tournament Manager and Registering Players in
Database. Able to work in a fast-paced environment with high guest volumes. I have experience in creating
gaming rules as well as informationls. Experience in creating newsletters for guests and NOIR newsletters for
high end guests.Experience in creating the employee information guide to make employees aware of
upcoming events in case they are asked by guests.Graduated Supervisory Development Program
● provided by Gold Strike in 2013, and an Excel course in 2011.