James Gitu is applying for a supervisor position in a restaurant/banquet setting. He has over 10 years of experience in hospitality, including roles as a waiter, banquet waiter, and team leader. He is proficient in international, Arabic, and South Asian cuisines. James is looking to utilize his strong communication, customer service, and supervisory skills to improve profits and client retention.

1. APPLICATION FOR RESTURANT/BANQUTES SUPERVISOR .
DEAR: sir/madam.
Am requesting to be considered for a supervisor position as advertised on
your website, my background in hospitality industry along with my friendly
approach and neat appearance makes me an ideal person for the position.
Utilizing my supervisory skills, I believe I will bring a positive difference to
the profits and client retention in your organization. My current occupation in
hospitality industry requires strong communication skills and higher attention to
details. As required, am a well aware and excellent at setting tables arranging
various banquet setups welcoming and serving guest as well as closing down the
guest bills. In connection to that, I have great skills of mainly; INTERNATIONAL,
ARABIC, and SOUTHASIAN COUSINE in RESTURANTS as well as providing
REMAKABLE SERVICE to the GEUST.
Taking orders, from the guest, handling the pass at the kitchen as well as
keeping up to date records for food and beverages consumed. Am eager and
ready to learn with you about advanced learning in this field. Kindly contact me
through (+974 70036581).
Thank you for your time and consideration.
Yours sincerely,
JAMES GITU.

2. Curriculum vitae
APPILICATION FOR:RESTURANT/BANQUET SUPERVISOR
James Gitu Gituto
W Doha hotel & residences,Qatar
Email:gitu.james@yahoo.com
Cell: (+974 70036581)
Skype ID:james.gituto
Objective
To work in a challenging environment as a supervisor where I will be able to provide prompt and courteous
service to the customers of a restaurant, cocktail lounge, banquets or club.
Personal Details
 Date of Birth : 19th August, 1988
 Sex : Male
 Marital status : Single
 Languages : English, Kiswahili
 Hobbies : listening to music, reading, gardening, driving.
Career Summary
I started my career in food beverage as a waiter in the year 2008 in NAIROBI KENYA as a SERVER.
Having worked in various hotels such as ,SAFARI PARK HOTEL IN NAIROBI, as a BANQUETING

3. WAITER, later I secured a job in the UNITED ARAB EMIRATES WORKING as a TEAM LEADER.I have
worked in various hotels such as MEYDAN HOTEL,AUGUST(2011)-DECEMBER( 2012),AND YAS VICEROY
HOTEL IN ABU DHABI January(2013) currently am working in W DOHA and RESIDENCE QATAR.
Course undertaken
I graduated in FOOD AND BEVERAGE course and was awarded with a CERTIFICATE.I then
advanced and pursued a course IN SERVICE AND WINE courtesy of LOBSTER INK COURSE
(viceroy university) and acquired a certificate.
Academic Qualification
• Authentic academy K.C.S.E ,2003-2006
• kikuyu township primary school K.C.P.E
Job Experience
 W Doha hotel & residences ,Team Leader, Banquet,(January 2014 to present)
Main Duties:
o Responsible in assisting the manager in preparing the menu card as well as price
list
o Making different banquet as per the client request
o Providing effective supervision of all food and beverage services
o Responsible to prepare recites and collect payments from the customers.
 Main Duties:
o Provided customer services for up to eighty customers everyday
o Assisted customer in menu determinations
o Served dishes at tables according to order
o Recommended wines and other drinks to customers
o Assisted the manager to clean and close the restaurants after the hours
o Attended monthly staff meetings and training sessions
 Yas Viceroy Hotel, TEAM LEADER- (January 2013-december 2014)
Position: - Banquet Supervisor
Responsibility:-
o Providing and Ensuring Exceptional Customer Service
o Sets a positive example for guest relations.
o Interact with guests to obtain feedback on product quality and service levels.

4. o Responds to and handles guest problems and complaints.
o Empowers employees to provide excellent customer service.
o Strives to improve service performance.
o Emphasizes guest satisfaction during all departmental meetings and focuses on
continuous improvement..
o Understands the impact event services have on the overall success of an event
and manages activities to maximize customer satisfaction.
o Reviews comment cards and guest satisfaction results with employee
o Leads shifts and actively participates in the servicing of events.
o Maintains cleanliness and sanitation standards in all banquet operation area.
 The MEYDEN HOTEL , (August 2011- December 2012)
Position: - Banquet Supervisor
Responsibility:-
o Emphasizes guest satisfaction during all departmental meetings and focuses on
continuous improvement
o Sets a positive example for guest relations Check any blockage at all fire exit
doors at the hotel premises.
o Responds to and handles guest problems and complaints
o Providing and Ensuring Exceptional Customer Service
o Empowers employees to provide excellent customer service
o Strives to improve service performance.
o Prepare duty roster and conduct departmental orientation for new employees
o Attends and participates in all pertinent meetings (e.g., Daily Stand Up, BEO,
Pre-Cons, Staff, Forecast, Department and Intradepartmental).
o Promotes employee awareness of the event phase portion of the Meeting
Planner Survey and Guest Satisfaction Scores.
o Perform all tasks consistently in line with the hotel standards and adhere to all
legal and statutory requirements.
Key skills and strengths
o Professional work ethic
o Multi tasking
o Excellent written and verbal communication skills
o Ability to work in a team
o Sales and marketing skills
o Customer service skills
o Good leadership abilities
References

5. o Mr. Omar, Food and Beverage Manager, Meydan Hotel, Mobile no:050-9404740
o Mr.Suman,conference and banqueting supervisor, Yas viceroy hotel, mobile
no:0507218956
o Satish Kumar, Asst. Manager ,Banquet, W Doha hotel & residences, mobile no.
+97430335342