A management system that incorporates differences in a multicultural workforce can result in the highest productivity levels for both the organization and individuals. As workforces become more diverse due to factors such as increased mobility, more women and ethnic minorities, managing diversity effectively is important to avoid issues like resistance to change, resentment, and retention problems. Key steps include embracing diversity, recruiting broadly, providing training, sensitizing employees, and having inclusive policies that support diversity. Managing diversity well takes effort but can turn negatives into positives through unity.