1. Diversity
 Fellow Americans, we must ask ourselves: Do we truly believe that
ALL red-state residents are ignorant racist knuckle-dragging
NASCAR-obsessed cousin-marrying roadkill-eating tobacco-juice-
dribbling gun-fondling religious fanatic rednecks; or the ALL blue-
state residents are god-less unpatriotic pierced-nosed Volvo-driving
France-loving left-wing communist latte-sucking tofu-chomping
holistic-wacko neurotic vegan weenie perverts? Yes. This is called
“diversity,” and it is why we are such a great nation – a nation that
has given the world both nuclear weapons AND SpongeBob
Squarepants. (Dave Barry)

2. Diversity Management
 Q: If I tell you that my company has a diverse
workforce, what do you think that I mean?
 Q: If I say that my workforce is ethnically
diverse, is that the same thing?
 How do companies interpret ‘diversity’?

3. Diversity - Defined
 Definition:
 …the mgmt of people on the basis of
(but is not limited to):
 Gender; race; age;
 educational background;
 sexual orientation or preference;
 physical abilities or qualities;
 social status; religion and/or economic status;
 marital status/ family status; lifestyle,…

4. Diversity is ...
“An inclusive process of appreciating
what individuals with different
backgrounds bring to the organization.”
-Hattie Hill Enterprises, Inc.
“The condition of being different.”
Random House College Dictionary:

5. Q. -Why does workforce diversity exist?
 Pride in cultural heritage
 Stronger religious orientations
 Immigration to the U.S.
 Higher birth rates among ethnic minorities
 More women entering the workforce
 Population aging
 Increased recognition that the disabled can
function effectively in society

6. and the workforce is changing
 Women
 Minorities
 Older Workers
 Undereducated
 Workers with Disabilities

7. Key Dimensions Of Diversity
Religion Values Workstyle
Physical Age Sexual
Family Status
Challenges Orientation
Socio-Economic Education Work/Life Professional
Status Level Balance Background
Gender
Merging Marital Race
Culture Appearance Status

8. Diversity Management
 Goal:
 High performance organization in which every
individual can perform to his/her potential.
 Benefits:
 maintaining and increasing market share
 reducing costs
 increasing productivity
 improving the quality of management
 avoiding potential legal issues

9. Americans with Disabilities Act
 Disability is
 any physical of mental impairment that limits one of life’s major
activities
 or having a history of such impairment
 or being perceived as having such impairment
 ~43 million Americans are covered (20%)
 ~29 million are between the ages 16 & 64
 Employers must make:
 “reasonable accommodations”

10. Diversity Management
Census Estimates
 By 2050:
 U.S. population = ~395 million
 (in 1995, 263 million)
 Hispanic Americans
 ~25 % of population
 total greater than African Americans, Asian
Americans & American Indians combined

11. Areas Affected by Diversity
 Ambition
 Work ethic:
 Time consciousness & use
 Personal space
 Cleanliness
 Methods of conducting business
 Problem-solving methods
 Group consensus vs. individual decisions
 Group conflicts
 Relationship building
 Assertiveness
 Ethics
 View of women
 Style of leadership

12. Diversity Affects:
 Recruitment
 Interviewing
 Disciplinary actions
 Rules of conduct
 Dress codes
 Perceptions of time
 Work procedures
 Motivation for professional development
 Counseling
 Work schedule
 Role of women in operation

13. Steps for Fostering Diversity
 Seek out issues regarding div.
 Strengthen top mgt commitment to div.
 Choose solutions that balance div.
 Set goals for div.