This document discusses managing diversity in the workplace. It defines diversity as acknowledging differences among people in age, class, ethnicity, gender, ability, race, spirituality, and economic status. Managing diversity means planning systems to maximize the benefits of diversity while minimizing disadvantages. A diverse workforce can stimulate creativity, improve customer service, enhance problem-solving, and create a flexible and happy workforce. Challenges include ensuring fairness, managing resistance to change, and reducing conflicts. The document recommends creating an inclusive environment, avoiding stereotyping, and employing diversity managers.

1. Managing
Diversity
Presented by:
V.V.Ramya
8th October, 2012

2. Diversity
 Diversity is generally defined as
Acknowledging, understanding,
accepting, valuing and celebrating
differences among people with respect to
age, class, ethnic, gender, physical and
mental ability, race, spiritual practices
and public assistance status.

3. Diversity in thought process
 Let us find out … what is this?

4. Diversity in thought process

5. Diversity in thought process

6. Diversity in thought process
 Well, things are not always as they appear
…
 We need to look at the actual picture
behind the visible one …
 Want to see HOW ???

7. Diversity in thought process

8. Diversity in thought process
 Did you consider the real & big picture
while considering your choice of card?
 This happens most of the time since we
always tend to think of our own objectives
and miss out the big picture.
 Conclusion:
 Don’t just HEAR what the person says but
LISTEN and UNDERDSTAND his point of
view…

9. Diversity in thought process
 For this:
 We need to diversify our horizon
 Diversity is not just about age, race, ability
… It ACTUALLY lies in our thinking process …
your thought process.

10. Dimensions of Diversity

11. Managing Diversity

12. Managing Diversity
 Defined as “Planning and implementing
organisational systems and practices to
manage people so that the potential
advantages of diversity are maximised
while its potential disadvantages are
minimised.”

13. Diversity as an Asset
 Stimulates creativity
 Better service to regional customers
 Better problem solving
 Greater system flexibility
 Effective & Happy work-force

14. Workforce Diversity:
Gender
 Women earning are less than 2/3rd of the
earnings of Men.
 Women hold only 12% of corporate office
position.

15. Workforce Diversity:
Religion
 India: A multi cultural country
 Accommodation for Religious beliefs
 Providing flexible timing for holy days
 Posting holy days for different religion in
the company calendar.

16. Challenges in Managing
Diversity
 Individual Vs Group fairness
 Resistance to change
 Resentment
 Interpersonal conflicts
 Retention
 Backlash
 Competition for Opportunity

17. Ideas to Manage Diversity
 Create an inclusive environment
 Communicate commitment to all staff
 Involve all when designing a program
 Avoid stereotyping
 Equal Employment
 Create Employee-
Resource groups

18. Managing diversity
 Create Events and get together on
special occasions
 Employ a diversity manager