“Library 2.0: Balancing the Risks and Benefits to Maximise the Dividends”

Library 2.0: Balancing the Risks and Benefits to Maximise the Dividends Brian Kelly, UKOLN University of Bath Bath, BA2 7AY UKOLN is supported by: http://www.ukoln.ac.uk/web-focus/events/conferences/bridging-worlds-2008/ This work is licensed under a Attribution-NonCommercial-ShareAlike 2.0 licence (but note caveat) Resources bookmarked using ' bridging-worlds-kelly-2008 ' tag Acceptable Use Policy Recording of this talk, taking photos, discussing the content using email, instant messaging, blogs, SMS, etc. is permitted providing distractions to others is minimised. Email [email_address] Blog site http://ukwebfocus.wordpress.com/

About Me ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Introduction

Using Tools I Talk About ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Introduction Talks given Jan-Sept 2008 Note also use of blogs, video blogs, YouTube Twitter, …

About This Talk ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Web 2.0 ,[object Object],[object Object],Web2MemeMap, Tim O’Reilly, 2005 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Web 2.0

Library 2.0 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Academic Library Example ,[object Object],[object Object],[object Object],[object Object]

Academic Library Example ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Academic Library Example ,[object Object],[object Object],[object Object]

National Library Example ,[object Object],[object Object],[object Object],Example of use of Web 2.0 services embedded within a Welsh Assembly Government funded project

Research Library Example ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Benefits of Library 2.0 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Takeup Of New Technologies ,[object Object],Developers Rising expectations Trough of despair Service plateau Enterprise software Large budgets … Early adopters ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],This talk now looks at approaches for avoiding the chasm and shaping the curve

Evidence of Perceived Barriers ,[object Object]

The Barriers Barriers Sustainability of services Data lock-in Data protection, privacy, … Lack of expertise Lack of interest: colleagues Costs Accessibility Difficulties in selection Inappropriate content Does it deliver expected benefits? Lack of interest: users

The Barriers Are Real! ,[object Object],[object Object],[object Object],My data was exportable via RSS but (a) how usable is this and (b) how obvious is this solution? Barriers ,[object Object],[object Object],[object Object]

Sustainability of the Services ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Barriers

Privacy, Data Protection, … ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Barriers

Lack of Expertise & Resources ,[object Object],[object Object],[object Object],Barriers

Inappropriate Content ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Barriers Over 250,000 spam comments submitted to the UK Web focus blog from Nov 2006 – June 2008

Beware The IT Fundamentalists ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Barriers

The Librarian Fundamentalists ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Barriers

Accessibility Barriers ,[object Object],[object Object],[object Object],But don’t many Web 2.0 services infringe WCAG 1.0 guidelines with, e.g., dependencies on AJAX technologies. Barriers

Addressing Barriers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Possible Solutions

Interoperability Issues ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Possible Solutions

Sustainability Concerns … ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Possible Solutions

.. In Troubled Economic Times ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Web 2.0 In Troubled Economic Times , UK Web Focus blog, 24 Sept 2008

Managing Expectations ,[object Object],[object Object],[object Object],[object Object],Possible Solutions

Support Issues ,[object Object],[object Object],[object Object],[object Object],[object Object],Common Craft video clips ,[object Object],[object Object],[object Object],[object Object],Possible Solutions

Maintaining Blog Enthusiasm ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Have an online survey to solicit feedback – the feedback may reinvigorate you Possible Solutions You are not alone – there are many resources which provide advice on topics to blog about But perhaps blogging isn’t for you – not everybody has to blog, as I have discussed on my Seesmic video blog

Deployment Strategies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],UKOLN briefing papers available (with CC licence). More to be released shortly. Possible Solutions

IWMW 2006 & Risk Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Possible Solutions

New Media Literacy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Possible Solutions Shouldn’t libraries be taking a leading role in developing and implementing new media literacy strategies

Re-interpreting Accessibility ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Possible Solutions

Re-interpreting Preservation ,[object Object],[object Object],Possible Solutions

Is Web 2.0 Different? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Web 2.0 Possible Solutions

Case Study 1: A Public Wiki ,[object Object],[object Object],[object Object],[object Object],[object Object],Web 2.0 Many aspects of Web site curation are to do with implementing such best practices, rather than implementing technical solutions See JISC PoWR blog post Possible Solutions

Case Study 2a: Blog Migration ,[object Object],[object Object],Web 2.0 Possible Solutions

Case Study 2a: Blog Migration ,[object Object],Web 2.0 Note, though, that not all data was transferred (e.g. title, but not contents) so there’s a need to check transfer mechanisms Possible Solutions

Case Study 2b: The Individual’s Blog (1) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Possible Solutions

Case Study 2b: The Individual’s Blog (2) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Possible Solutions

Case Study 3: Reusing Data ,[object Object],[object Object],[object Object],Web 2.0 ,[object Object],[object Object],[object Object],[object Object],Possible Solutions

Case Study 4: Disposable Data ,[object Object],[object Object],Web 2.0 ,[object Object],[object Object],[object Object],[object Object],[object Object],Possible Solutions

Case Study 4: Disposable Data ,[object Object],[object Object],[object Object],Web 2.0 You could make use of clients which manage your tweets (e.g. treat like email) But you should develop your policies first, prior to exploring technologies Possible Solutions

Case Study 4: Disposable Data ,[object Object],Web 2.0 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Possible Solutions

Case Study 5: Slideshare ,[object Object],[object Object],[object Object],[object Object],[object Object],Possible Solutions benefits management KEY

The Amplified Conference ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Possible Solutions “ Using Networked Technologies To Support Conferences ”, Kelly, Shabajee and Tonkin, EUNIS 2005 proposed an AUP framework

Applying Risks Generally ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Possible Solutions

But Who Takes the Risks? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Possible Solutions

Conclusions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

“Library 2.0: Balancing the Risks and Benefits to Maximise the Dividends”

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“Library 2.0: Balancing the Risks and Benefits to Maximise the Dividends”