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ADVANCE BUSINESS
RESEARCH ONE
MUHAMMAD SHAFIQ
09-04-14
INFORMATION SYSTEMS AND
KNOWLEDGE MANAGEMENT
GLOBAL INFORMATION SYSTEM
GLOBAL INFORMATION SYSTEM
• An organized collection of computer hardware, communication equipment,
software, data, and personnel designed to capture, store, update, manipulate,
analyze, and immediately display information about worldwide business
activities.
DATA VERSUS INFORMATION
• Data—the raw facts—record measures of certain phenomena which are
necessary to provide
• Information—facts in a form suitable for managers to base decisions on.
CHARACTERISTICS OF VALUABLE
INFORMATION
• Relevance
• Quality
• Timeliness
• Completeness
DECISION SUPPORT SYSTEM
• A computer-based system that helps decision makers confront problems
through direct interaction with databases and analytical software programs.
• The purpose of a decision support system is to store data and transform them
into organized information that is easily accessible to marketing managers.
A DECISION SUPPORT SYSTEM
HAS TWO COMPONENTS
Database
Software
DATABASE
• A database is a collection of raw data arranged
logically and organized in a form that can be
stored and processed by a computer
DATA WAREHOUSING
• Information management term
• The process that allows information from operational systems to be stored
and organized into separate systems designed for simple access
SOFTWARE
• Various types of programs that tell computers, printers, and other hardware
what to do
• Software allows managers to combine and restructure databases, diagnose
relationships, build analytical models, estimate variables, and otherwise
analyze the various databases
BUSINESS INTELLIGENCE
• The application of software tools to analyze data in extensive data
warehouses to discover significant patterns and relationships.
FOUR MAJOR SOURCES OF INPUT FOR A
DECISION SUPPORT SYSTEM
• Internal records
• Proprietary business research
• Business intelligence
• Outside vendors and external distributors
INTERNAL RECORDS
• Internal records that may become useful information for managers.
• Accounting reports of sales and inventory figures, provide considerable data.
• Data about costs, shipments, inventory, sales, and other aspects of regular
operations are routinely collected and entered into the computer.
OUTSIDE VENDORS AND EXTERNAL
DISTRIBUTORS
• Distributors of market information as their products.
• Many organizations specialize in the collection and publication of high-quality
information.
• e.g. A. C. Nielsen Company provides television program ratings, audience
counts.
COMPUTERIZED DATA ARCHIVES
• Organized and retrievable
• DVD and CD-ROM
• Internet
ON-LINE DATABASE
SEARCHING SYSTEMS
• DIALOG
• ABI/INFORM
• PROMT (The Predicast Overview of Markets & Technologies)
• DOW-JONES NEWS RETREVIAL
• Business Newsstand
• Historical Market Data Center
• LEXIS-NEXIS
TYPES OF DATABASES
• Bibliographic/text
• Statistical/geographic
• Scanner
• Financial
• Image and video
PROPRIETARY RESEARCH
• Emphasizes the company’s gathering of new data.
• Not conducted regularly or continuously.
• Projects conducted to study specific company problems.
ELECTRONIC DATA INTERCHANGE
• Electronic Data Interchange (EDI) is the term used when one company’s
computer systems is integrated directly with another company’s proprietary
computer system.
INTERNET
• A worldwide network of computers that allows users access to information
and documents from distant sources.
• A combination of a worldwide communication system and the world’s largest
library.
URL
• Uniform resource locator
• Web site address
WORLD WIDE WEB (WWW)
• Graphic interface
• 1000s of interconnected pages or documents
SELECTED WEB SITES
• http://www.usatoday.com
• http://www.businessweek.com
• http://www.adcritic.com
• http://www.ceoexpress.com
• http://www.census.gov
HOME PAGE -BASIC INFORMATION PLUS
MENU
• http://www2.bus.okstate.edu/zikmund/
LINKS OR HYPERLINKS
LEAD TO OTHER PAGES
SEARCH ENGINE
• A computerized directory to search the WWW
• YAHOO -www.yahoo.com
• HOTBOT - www.hotbot.com
• GOOGLE - www.google.com
• DOGPILE - www.dogpile.com
PUSH TECHNOLOGY
• Smart agents
• Find information
• Do the searching for you
• Distribute it to desktop
SMART AGENT
• Learns an individual user’s preferences
• Automatically searches out information
• Delivers information to the desktop
COOKIES
• “Magic cookies”
• Small computer files
• Provides saves onto the computer of someone who visits
• Tracks websites and files visited
INTRANET
• Private data network
• Uses internet standards and technology
• Firewalls for security

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Research Information system and knowledge management-2

  • 1. ADVANCE BUSINESS RESEARCH ONE MUHAMMAD SHAFIQ 09-04-14 INFORMATION SYSTEMS AND KNOWLEDGE MANAGEMENT
  • 3. GLOBAL INFORMATION SYSTEM • An organized collection of computer hardware, communication equipment, software, data, and personnel designed to capture, store, update, manipulate, analyze, and immediately display information about worldwide business activities.
  • 4. DATA VERSUS INFORMATION • Data—the raw facts—record measures of certain phenomena which are necessary to provide • Information—facts in a form suitable for managers to base decisions on.
  • 5. CHARACTERISTICS OF VALUABLE INFORMATION • Relevance • Quality • Timeliness • Completeness
  • 6. DECISION SUPPORT SYSTEM • A computer-based system that helps decision makers confront problems through direct interaction with databases and analytical software programs. • The purpose of a decision support system is to store data and transform them into organized information that is easily accessible to marketing managers.
  • 7. A DECISION SUPPORT SYSTEM HAS TWO COMPONENTS Database Software
  • 8. DATABASE • A database is a collection of raw data arranged logically and organized in a form that can be stored and processed by a computer
  • 9. DATA WAREHOUSING • Information management term • The process that allows information from operational systems to be stored and organized into separate systems designed for simple access
  • 10. SOFTWARE • Various types of programs that tell computers, printers, and other hardware what to do • Software allows managers to combine and restructure databases, diagnose relationships, build analytical models, estimate variables, and otherwise analyze the various databases
  • 11. BUSINESS INTELLIGENCE • The application of software tools to analyze data in extensive data warehouses to discover significant patterns and relationships.
  • 12. FOUR MAJOR SOURCES OF INPUT FOR A DECISION SUPPORT SYSTEM • Internal records • Proprietary business research • Business intelligence • Outside vendors and external distributors
  • 13. INTERNAL RECORDS • Internal records that may become useful information for managers. • Accounting reports of sales and inventory figures, provide considerable data. • Data about costs, shipments, inventory, sales, and other aspects of regular operations are routinely collected and entered into the computer.
  • 14. OUTSIDE VENDORS AND EXTERNAL DISTRIBUTORS • Distributors of market information as their products. • Many organizations specialize in the collection and publication of high-quality information. • e.g. A. C. Nielsen Company provides television program ratings, audience counts.
  • 15. COMPUTERIZED DATA ARCHIVES • Organized and retrievable • DVD and CD-ROM • Internet
  • 16. ON-LINE DATABASE SEARCHING SYSTEMS • DIALOG • ABI/INFORM • PROMT (The Predicast Overview of Markets & Technologies) • DOW-JONES NEWS RETREVIAL • Business Newsstand • Historical Market Data Center • LEXIS-NEXIS
  • 17. TYPES OF DATABASES • Bibliographic/text • Statistical/geographic • Scanner • Financial • Image and video
  • 18. PROPRIETARY RESEARCH • Emphasizes the company’s gathering of new data. • Not conducted regularly or continuously. • Projects conducted to study specific company problems.
  • 19. ELECTRONIC DATA INTERCHANGE • Electronic Data Interchange (EDI) is the term used when one company’s computer systems is integrated directly with another company’s proprietary computer system.
  • 20. INTERNET • A worldwide network of computers that allows users access to information and documents from distant sources. • A combination of a worldwide communication system and the world’s largest library.
  • 21. URL • Uniform resource locator • Web site address
  • 22. WORLD WIDE WEB (WWW) • Graphic interface • 1000s of interconnected pages or documents
  • 23. SELECTED WEB SITES • http://www.usatoday.com • http://www.businessweek.com • http://www.adcritic.com • http://www.ceoexpress.com • http://www.census.gov
  • 24. HOME PAGE -BASIC INFORMATION PLUS MENU • http://www2.bus.okstate.edu/zikmund/
  • 25. LINKS OR HYPERLINKS LEAD TO OTHER PAGES
  • 26. SEARCH ENGINE • A computerized directory to search the WWW • YAHOO -www.yahoo.com • HOTBOT - www.hotbot.com • GOOGLE - www.google.com • DOGPILE - www.dogpile.com
  • 27. PUSH TECHNOLOGY • Smart agents • Find information • Do the searching for you • Distribute it to desktop
  • 28. SMART AGENT • Learns an individual user’s preferences • Automatically searches out information • Delivers information to the desktop
  • 29. COOKIES • “Magic cookies” • Small computer files • Provides saves onto the computer of someone who visits • Tracks websites and files visited
  • 30. INTRANET • Private data network • Uses internet standards and technology • Firewalls for security