The document discusses the five key steps to prepare effective business messages: 1) identify the purpose, 2) analyze the audience, 3) choose ideas, 4) collect supporting data, and 5) organize the message. It also covers how to structure the opening and closing paragraphs, compose a first draft, revise for clarity and purpose, and edit for errors. The overall process aims to initiate effective communication through a well-planned message tailored to the intended audience.