The document outlines the importance of training and development (T&D) within human resources, focusing on enhancing individual and group performance through skill-building. It describes two main types of training: on-the-job and off-the-job, detailing various training methods used in the hotel industry. The document also emphasizes the objectives and benefits of T&D, including improved employee stability and operational efficiency.

1. 1

2.  It is a subset of HR, aims to
improve group and individual
performance by increasing
and sharpening their skills
and knowledge
 Often called Training &
Development

3. 3
Developmen
t
It helps individual handle future responsibilities,
with less emphasis on present job
It refers to the planned efforts by a company to
facilitate employees learning of job-oriented
competencies, which include knowledge, skills, or
behavior that are critical for successful job
performance.
Training

4. Why T&D
4
Training
Helps employees to do their
current jobs
Development
Helps individuals handle future
responsibilities

5. 01
Nine Steps in the Training Process
5
Designing the training
programs
.
Specifying training
objectives
.
Preparing
training plan
.
Assessing
training needs
.
Selecting the
instructional
methods
Completing the
training plan
Implementing the
training program
Evaluating the
training
02
03
04
05
06
07
08
09
Planning future
training

6. Two basic type of Training
On Job training is actually done when an
employee gets the training while performing
or her assigned task
Off Job training is a type of training when
employees of the organization are been
called for training session to learn a task.

7. Training methods in Hotel Industry
Off-the-Job-Training
7
.
Computer based
training
Simulation
exercises
Role plays and
team training
exercises
Lecture method

8. Hotel service and
Administration training
.
Safety training
Job rotation
Behaviour /Attitude
Training
Internship training
Training by
supervisor/Coaching
On-the-Job-Training
8

9. Objectives of Training and Development
9
Versatility in
Operations.
Benefits the
Organization,Individual,Pe
rsonnel and human
relations
Employees
Stability
Improves
Quality
Efficiency

10. 10
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• Trainings on different topics
• Personal development
programme
• Certificate training
• Internship training
• Employee engagement activities
• CSR activities
• Considering trainees problems

11. THANK
YOU