The document discusses coaching for better performance in management. It defines coaching as a style of communication between a coach and coachee to maintain and enhance good performance and improve performance in weak areas. It outlines the roles and responsibilities of a manager as a coach, including treating employees with respect, motivating through self-motivation, and being accountable for employee performance. The document also discusses key aspects of effective field coaching like continuous and constructive feedback processes.
How to Improve Communication Skills, Effective Communication Skills, Soft SkillsProfit Transformations
This training is on how to improve communication skills with little know soft skills insights. It will provide you with tips on effective communication strategies including DISC Profiles, effective delegation, leadership skills and more.
The slideshow is from a 1 hour webinar. Watch the video to learn become a better person with more on more effective communication skills from this training.
Find out more about improving your people skills by registering for our information packed half day workshop. Subscribe to http://profittrans4mations.com/people-skills
No one is born knowing how to be a manager. And whatever your previous job, it did not prepare you for management work. So if you’ve just become a supervisor, you must quickly start learning some new skills. The most important of these is performance management.
Delivering results through other people is the greatest challenge for most new supervisors. Before, you only had to worry about your own results – but now you must motivate others to do their best work. The guidelines below can help you succeed at this complex task.
From Peer to Leader: How to Develop Your First-Time ManagersBizLibrary
The transition from individual contributor to manager can be a daunting task. A survey by CEB, now Gartner, revealed that more than 50% of new managers fail. Balancing new responsibilities while learning how to lead former peers is a common challenge that most first-time managers struggle to overcome.
During this webinar, Learning & Development Manager Libby Mullen will discuss this challenge and five others that new managers face. She’ll explain why management training is a crucial element to success as your newly promoted managers transition to roles that require new, and frequently unfamiliar, skills and competencies.
Key takeaways:
Identify key strengths and improve weaknesses of first-time managers
Improve the relationship of new managers and their employees through emotional intelligence development and coaching techniques
Create a training plan that builds confidence and increases productivity for your new managers
How to Improve Communication Skills, Effective Communication Skills, Soft SkillsProfit Transformations
This training is on how to improve communication skills with little know soft skills insights. It will provide you with tips on effective communication strategies including DISC Profiles, effective delegation, leadership skills and more.
The slideshow is from a 1 hour webinar. Watch the video to learn become a better person with more on more effective communication skills from this training.
Find out more about improving your people skills by registering for our information packed half day workshop. Subscribe to http://profittrans4mations.com/people-skills
No one is born knowing how to be a manager. And whatever your previous job, it did not prepare you for management work. So if you’ve just become a supervisor, you must quickly start learning some new skills. The most important of these is performance management.
Delivering results through other people is the greatest challenge for most new supervisors. Before, you only had to worry about your own results – but now you must motivate others to do their best work. The guidelines below can help you succeed at this complex task.
From Peer to Leader: How to Develop Your First-Time ManagersBizLibrary
The transition from individual contributor to manager can be a daunting task. A survey by CEB, now Gartner, revealed that more than 50% of new managers fail. Balancing new responsibilities while learning how to lead former peers is a common challenge that most first-time managers struggle to overcome.
During this webinar, Learning & Development Manager Libby Mullen will discuss this challenge and five others that new managers face. She’ll explain why management training is a crucial element to success as your newly promoted managers transition to roles that require new, and frequently unfamiliar, skills and competencies.
Key takeaways:
Identify key strengths and improve weaknesses of first-time managers
Improve the relationship of new managers and their employees through emotional intelligence development and coaching techniques
Create a training plan that builds confidence and increases productivity for your new managers
A Sales Force Effectiveness Analysis is used to support the decision making process by providing a detailed overview of the variety of forces that may be acting on an organisational change issue. It allows the user to assess the source and strength of these forces and is particularly useful in the planning and implementation stages of change management.
Advanced selling skillsbuilding collaborative relationship
Selling is the art of persuasion, we persuade others because we cannot force them.
We sell products, services, ideas, and we sell ourselves.
Hard Working.
Smart Working.
Emotional Maturity.
Responsiveness to Customers.
Reliability.
Personal Development
16 Simple Ways to Help First-Time Managers SucceedJhana
Great managers aren't born; they're taught. Ineffective managers lead to all kinds of expensive problems, including high turnover, low morale, poor company performance.
The good news is that the solution to this problem is simple. Designed for HR leaders in tech, this free reference guide contains 16 simple ways to help first-time managers learn how to be effective managers. You'll learn:
- Why good managers are critical to your company's success.
- 16 actionable ideas you can use to help your first-time managers today.
- Real-world examples and tips to implement manager development.
Developing the Coaching Skills of Your Managers and Leaders | Webinar 03.10.2015BizLibrary
What are the obligations of managers? It varies from organization to organization based upon a number of factors such as industry, culture, department, skill level of the team, etc. Regardless of the organization, at the very heart of this question lies a dilemma. In this webinar we'll discuss:
• Why coaching skills are important
• Traditional coaching models and how we can improve them
• Emerging principles and competencies for managers and leaders
• The difference between coaching and mentoring
www.bizlibrary.com
Basic selling skills is necessary of people in all walks of life. Our sales training program focuses on effective selling skills. Salesmanship is a skill that can be developed through the learning of good selling techniques.
People management is one of the most difficult areas of management nowadays. People are not machines, they are complicated, emotionally unstable and a good manager needs anticipate any possible issue that might appear in their job lives in order to maintain the team motivation and performance.
If you want to learn more about this topic: https://www.newsteer.com/resources/people-management-101
People Management Training, Strategic People Management, Fundamentals, How to...Bryan Len
People management includes an understanding of employment law, of training and to motivate employees and giving constructive feedback to assist with business development and personal and professional growth.
Why People Management Is Essential ?
To achieve outcomes through other people.
To manage business operations while leading people at the same time.
supervise the connection between senior or executive management and personnel
Learn how to inspire every individual of your team, even if they don’t believe in your values.
Use proactive and corrective feedback to deal with problem personnel
Learning Opportunities:
The role of a supervisor or manager
Managing performance
Effective communication
Managing the performance conversation
Questioning skills
Delegating
Giving and receiving feedback
Managing according to the situation
Who Should Take This course ?
People management training is a 3-day course designed for:
Managers
Supervisors
Project managers
Team managers
HR managers
Course Outline :
Synopsis of people management
People management fundamentals
Personnel functions
Strategic people management
Strategic people management approaches
How to accomplish best outcomes?
Encouraging well-being
Organizational culture
Practice to good ethics
Want To Learn More ?
Visit tonex.com for course and workshop detail.
People management training, Strategic People Management, Fundamentals, How to Accomplish Best Outcomes?
https://www.tonex.com/training-courses/people-management-training/
A winning mentality can play a vital role in the success or failure of any project or task. As a manager you can be instrumental in creating a winning mentality that ultimately ensures the success of you and your team.
Northern Virginia and DC Metro Real Estate Expert. Selling Over $100 Million in Homes Since 2012. NOVA, Alexandria, Arlington, Falls Church, Quantico, Stafford, Prince Williams, Reston, Tysons, Vienna, and all other points I am your real estate expert!
A Sales Force Effectiveness Analysis is used to support the decision making process by providing a detailed overview of the variety of forces that may be acting on an organisational change issue. It allows the user to assess the source and strength of these forces and is particularly useful in the planning and implementation stages of change management.
Advanced selling skillsbuilding collaborative relationship
Selling is the art of persuasion, we persuade others because we cannot force them.
We sell products, services, ideas, and we sell ourselves.
Hard Working.
Smart Working.
Emotional Maturity.
Responsiveness to Customers.
Reliability.
Personal Development
16 Simple Ways to Help First-Time Managers SucceedJhana
Great managers aren't born; they're taught. Ineffective managers lead to all kinds of expensive problems, including high turnover, low morale, poor company performance.
The good news is that the solution to this problem is simple. Designed for HR leaders in tech, this free reference guide contains 16 simple ways to help first-time managers learn how to be effective managers. You'll learn:
- Why good managers are critical to your company's success.
- 16 actionable ideas you can use to help your first-time managers today.
- Real-world examples and tips to implement manager development.
Developing the Coaching Skills of Your Managers and Leaders | Webinar 03.10.2015BizLibrary
What are the obligations of managers? It varies from organization to organization based upon a number of factors such as industry, culture, department, skill level of the team, etc. Regardless of the organization, at the very heart of this question lies a dilemma. In this webinar we'll discuss:
• Why coaching skills are important
• Traditional coaching models and how we can improve them
• Emerging principles and competencies for managers and leaders
• The difference between coaching and mentoring
www.bizlibrary.com
Basic selling skills is necessary of people in all walks of life. Our sales training program focuses on effective selling skills. Salesmanship is a skill that can be developed through the learning of good selling techniques.
People management is one of the most difficult areas of management nowadays. People are not machines, they are complicated, emotionally unstable and a good manager needs anticipate any possible issue that might appear in their job lives in order to maintain the team motivation and performance.
If you want to learn more about this topic: https://www.newsteer.com/resources/people-management-101
People Management Training, Strategic People Management, Fundamentals, How to...Bryan Len
People management includes an understanding of employment law, of training and to motivate employees and giving constructive feedback to assist with business development and personal and professional growth.
Why People Management Is Essential ?
To achieve outcomes through other people.
To manage business operations while leading people at the same time.
supervise the connection between senior or executive management and personnel
Learn how to inspire every individual of your team, even if they don’t believe in your values.
Use proactive and corrective feedback to deal with problem personnel
Learning Opportunities:
The role of a supervisor or manager
Managing performance
Effective communication
Managing the performance conversation
Questioning skills
Delegating
Giving and receiving feedback
Managing according to the situation
Who Should Take This course ?
People management training is a 3-day course designed for:
Managers
Supervisors
Project managers
Team managers
HR managers
Course Outline :
Synopsis of people management
People management fundamentals
Personnel functions
Strategic people management
Strategic people management approaches
How to accomplish best outcomes?
Encouraging well-being
Organizational culture
Practice to good ethics
Want To Learn More ?
Visit tonex.com for course and workshop detail.
People management training, Strategic People Management, Fundamentals, How to Accomplish Best Outcomes?
https://www.tonex.com/training-courses/people-management-training/
A winning mentality can play a vital role in the success or failure of any project or task. As a manager you can be instrumental in creating a winning mentality that ultimately ensures the success of you and your team.
Northern Virginia and DC Metro Real Estate Expert. Selling Over $100 Million in Homes Since 2012. NOVA, Alexandria, Arlington, Falls Church, Quantico, Stafford, Prince Williams, Reston, Tysons, Vienna, and all other points I am your real estate expert!
5 Steps for Executing on Your Account PlanRevegy, Inc.
A great account plan only pays off if you execute against it. Learn 5 critical steps to operationalize your account plan, and how to make it a central part of your sales execution. This proven approach will drive your sales organization towards realizing its full revenue potential – in every account.
Five Sales Coaching Best Practices Featuring Sales Management AssociationRevegy, Inc.
Sales training and sales process is great for helping sales teams drive revenue in a consistent manner. However, in order for organizations to realize the maximum benefit from such investments, they must be continuously coaching their reps – making them more effective in the field. This webinar discuss the 5 things you must have for a successful coaching program and how to leverage people, data and technology to increase coaching effectiveness and capability.
Eat that Frog!
Learn how to stop procrastinating high value tasks that can move your life forward. This book discusses the importance of goal setting, creative procrastination, time management and creating priority ranking for all of your tasks.
This slideshow is a comprehensive overview of Brian Tracy's book Eat That Frog! The basic premise of Eat That Frog is that we should focus on the highest payback, least-appealing task of the day FIRST, before anything else. He asserts that "your ability to select your most important task at each moment, and then to start on that task and get it done both quickly and well, will probably have more of an impact on your success than any other quality or skill you can develop!”
According to the author, an average person who masters this one technique will run circles around a genius who talks a lot and makes wonderful plans, but gets very little done. (I know somebody like this, don’t you?)
Furthermore, he says that "The ability to concentrate on this one important task, single-mindedly, to do it well, and to finish it completely is the key to great success, achievement, status and happiness in life.”
Let's all go eat that frog!
I love Brian Tracy's use of quotes in the book, and have included many of them in the slideshow.
If you're looking to be more productive, stop procrastinating the important stuff (We can all use less procrastination, right?), start procrastinating more creatively (I like the sound of that!), and reach the goals you have yet to attain, I highly recommend utilizing this information!
For another overview of the book, go herehttp://www.empowernetwork.com/teresabrown/eat-that-frog-stop-procrastinating-and-get-more-done/?id=teresabrown and learn more.
Eat that frog today so tomorrow will be a better place :)!
Discipline weighs ounces, but regret weighs tons.
The key word is "sacrifice".
It is the ability for you to sacrifice inmediate pleasure or gratification in the present so that you can enjoy greater rewards down the road.
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Recruiting in the Digital Age: A Social Media MasterclassLuanWise
In this masterclass, presented at the Global HR Summit on 5th June 2024, Luan Wise explored the essential features of social media platforms that support talent acquisition, including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok.
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
At Techbox Square, in Singapore, we're not just creative web designers and developers, we're the driving force behind your brand identity. Contact us today.
Event Report - SAP Sapphire 2024 Orlando - lots of innovation and old challengesHolger Mueller
Holger Mueller of Constellation Research shares his key takeaways from SAP's Sapphire confernece, held in Orlando, June 3rd till 5th 2024, in the Orange Convention Center.
In the Adani-Hindenburg case, what is SEBI investigating.pptxAdani case
Adani SEBI investigation revealed that the latter had sought information from five foreign jurisdictions concerning the holdings of the firm’s foreign portfolio investors (FPIs) in relation to the alleged violations of the MPS Regulations. Nevertheless, the economic interest of the twelve FPIs based in tax haven jurisdictions still needs to be determined. The Adani Group firms classed these FPIs as public shareholders. According to Hindenburg, FPIs were used to get around regulatory standards.
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A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
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As a business owner, I understand the importance of having a strong online presence and leveraging various digital platforms to reach and engage with your target audience. One often overlooked yet highly valuable asset in this regard is the humble Yahoo account. While many may perceive Yahoo as a relic of the past, the truth is that these accounts still hold immense potential for businesses of all sizes.
Understanding User Needs and Satisfying ThemAggregage
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
Building Your Employer Brand with Social MediaLuanWise
Presented at The Global HR Summit, 6th June 2024
In this keynote, Luan Wise will provide invaluable insights to elevate your employer brand on social media platforms including LinkedIn, Facebook, Instagram, X (formerly Twitter) and TikTok. You'll learn how compelling content can authentically showcase your company culture, values, and employee experiences to support your talent acquisition and retention objectives. Additionally, you'll understand the power of employee advocacy to amplify reach and engagement – helping to position your organization as an employer of choice in today's competitive talent landscape.
Navigating the world of forex trading can be challenging, especially for beginners. To help you make an informed decision, we have comprehensively compared the best forex brokers in India for 2024. This article, reviewed by Top Forex Brokers Review, will cover featured award winners, the best forex brokers, featured offers, the best copy trading platforms, the best forex brokers for beginners, the best MetaTrader brokers, and recently updated reviews. We will focus on FP Markets, Black Bull, EightCap, IC Markets, and Octa.
1. Coaching for better performanceCoaching for better performance
Field TrainingField Training
2. Management Major FunctionsManagement Major Functions
Planning
Setting goals and deciding
how best to achieve them
Organizing
Allocating and arranging
resources
Controlling
Regulating activities to
reach goals
Leading
Influencing others to work
towards a goal
5. Leadership AttitudesLeadership Attitudes
High tech. low confidence
Supporting
Old demotivated
Coaching
Highly tech. self confident
Delegating
New employee
Directing
Task Orientation
PeopleOrientation
6. Coaching isCoaching is
*Style of communication between coach &Style of communication between coach &
coacheecoachee
*Maintain & enhance the good performance*Maintain & enhance the good performance
*Improve the performance in the diseased*Improve the performance in the diseased
areasareas
--------------------------------------------------------------------------
--------------------------------------------------------------------------
7. The Manager as a CoachThe Manager as a Coach
If you treat people as monkeys, they will
behave like monkeys
Self motivation is the only truly effective
motivation which is the coach role
Your performance is only measured by
your employees performance
--------------------------------------
--------------------------------------
8. The field coachingThe field coaching
Coaching
Continuous process
Constructive
Developmental
Observing
Learning
Support
------------------
------------------
Else
Occasional process
Destructive
Appraising
Joint call
Teaching
Criticism
----------------
----------------
9. The field coachingThe field coaching
Benefits
Company -- Ensure implementing messages &
policies
Sales Rep. -- Communication with the manager
Coach -- Opportunities to develop & evaluate
Customer -- Company image & support
-------------------------------------------
-------------------------------------------
10. The coach abilities for better performanceThe coach abilities for better performance
Building relationship
Believing that people can and want to learn
Providing information and ideas
Context shifting
Confrontation
Encouragement
Responsibility
Effectiveness in questioning
Listening
Observing body language
--------------------------------------
--------------------------------------
11. The shared responsibilityThe shared responsibility
Manager control
Sales Rep. control
Both responsible
(Coaching)
--------------------------------------
--------------------------------------
12. Areas for coachingAreas for coaching
Knowledge
Selling Skills
Territory Management
Sales and Activity
Attitude
--------------------------------------
--------------------------------------
13. Areas for coachingAreas for coaching
Knowledge
Geographical
Customer
Product
Competition
Company
Supplier
--------------------------------------
--------------------------------------
14. Areas for coachingAreas for coaching
Territory Management
Planning
Customer Priorities
Routing
Time management
Recording & Reporting
--------------------------------------
--------------------------------------
15. Areas for coachingAreas for coaching
Selling Skills
Pre-Call Preparation
Create Empathy
The Sales Interview
Post Call Analysis
--------------------------------------
--------------------------------------
16. Areas for coachingAreas for coaching
Sales and Activity
Distributors-Sales points
Sales achievement
Returns
Collection
Activity goal
Conversion goal
--------------------------------------
--------------------------------------
17. Areas for coachingAreas for coaching
Attitude
Knowledge
Selling Skills
Territory Management
--------------------------------------
--------------------------------------
19. You tell
You do
He tells
You do
He tells
He does
Step by step field trainingStep by step field training
20. Coach as a field trainerCoach as a field trainer
Wheel of motivation
21. CoachingCoaching
The New representative
Importance of the first days
Many successive days
Maximum benefits for company, S.R.
and you
--------------------------------------
--------------------------------------
22. CoachingCoaching
The New representative
Good working habits
Company image
A positive attitude
Self confidence
Selling skills
Interpersonal relationships
--------------------------------------
--------------------------------------
23. CoachingCoaching
The Experienced Representative
Nothing new
I would not do it well
What I did it before worked
Money is the only motivator
I will gain nuts
I have my personal style
--------------------------------------
--------------------------------------
24. CoachingCoaching
The Experienced Representative
Exact understanding of experience
Actual against his assumption
MILK RUN the greatest enemy
Keep them stretched in the job
Training by short term activity objectives
Importance of training needs diagnosis and
convincing S.R. are equal
------------------------------------
------------------------------------
25. Exp.S.R.
Established products
New S.R. & Established Products
OR
Exp. S.R. & New products
New S.R.
New Products
Time allocation for coachingTime allocation for coaching
26. The Coaching DayThe Coaching Day
Role of the Coach
Cultivate good work habits
Observe, train and develop selling skills
Motivate
Generate enthusiasm for the massage
Assist with territory management
-------------------------------------------------------------------------------------------------------
-------------------------------------------------------------------------------------------------------
27. The Coaching DayThe Coaching Day
Role of the Coach
Provide guidance towards objectives
Develop positive attitude
Provide counseling
Reinforce the company philosophy
Support the representative
------------------------------------
------------------------------------
28. The Coaching DayThe Coaching Day
Dynamics of the day
Review of the benefits of the day
Set specific objectives
Set the appointment enough time before
Confirm expectations in writing
Meet the rep. Sometime before first call &
leave late
Accompany the rep. In each call
------------------------------------
------------------------------------
29. The Coaching DayThe Coaching Day
Dynamics of the day
Stick to his normal work plan
Keep time for discussions bet. calls
Keep observer diary
Review the achievement at the end of the day
Set the next coaching visit objectives
------------------------------------
------------------------------------
30. The Coaching DayThe Coaching Day
Post-day analysis
Praise even in the most disastrous day
The real test of management is how to
express criticism
Avoid little things
Discuss your analysis and confirm in writing
Fill out the coaching report together
------------------------------------
------------------------------------
31. The Coaching CallThe Coaching Call
What you SHOULD do
Insure to be introduced correctly
Help to put the customer at ease
Be seen to be concerned observer
Listen attentively
------------------------------------
------------------------------------
32. The Coaching CallThe Coaching Call
What you SHOULD NOT do
Contradict the representative
Openly criticize the representative
Appear as an echo to the representative
Interrupt the doctor or representative
------------------------------------
------------------------------------
33. The Coaching CallThe Coaching Call
Pre-call guidelines
This should be done before each call
1. Review the information (Sales-Report)
2. What are the objectives for the call
3. Pre-call planning
4. Rehearse
5. What are your objectives
6. What will be your role
7. Put him at ease
---------------------------------
---------------------------------
34. The Coaching CallThe Coaching Call
Call Guidelines
Don’t be used as active in selling
Intervene only in case of serious error
Observe the customer reactions
Observe the skills of the representative
Observe the use of product knowledge
------------------------------------
------------------------------------
35. The Coaching CallThe Coaching Call
Call Guidelines
Note the deviation from the pre-call plan
Observe strengths
Observe areas for development
Thank the customer at the end
------------------------------------
------------------------------------
36. The Coaching CallThe Coaching Call
Post call Guidelines
Immediately after each call
Be specific by discussing the pre-set objectives
Support strengths observed
Ask the representative to evaluate himself
Tell the representative areas for improvement
Demonstrate improvement
----------------------------------------
----------------------------------------
37. The Coaching CallThe Coaching Call
Post call Guidelines
Rehearse
Support and encourage
Fill in the customer card
Set the objective of the second accompanied
day
----------------------------------------
----------------------------------------
38. The benefits of coachingThe benefits of coaching
Improve performance
Improve productivity
Team development
Improve relation
Improve quality of life in work place
--------------------------------------
--------------------------------------
39. The benefits of coachingThe benefits of coaching
Save time for the manager
Better use of employees skills & resources
Maximize ability & adaptability to change
One of the beneficial tools to achieve company
goals
----------------------------------------
----------------------------------------
40. MERLMERL
YOUR RELIABLE PARTNERYOUR RELIABLE PARTNER
Learning is an
endless process
Successful coach
makes coaching as
a second nature
THE BEST OF
luck