Lauren Tayler Goldsboro is seeking a customer service position and has 2 years of experience in pool service care. She has a high school diploma and some college education in information technology. Goldsboro has experience greeting customers, making sales, booking hotel reservations, serving food, and volunteering. She is proficient in Microsoft Office, detail oriented, and has strong communication and multi-tasking skills.

1. Lauren Tayler Goldsboro
4942 Serafica Dr. Lake Worth, FL (561)855-4178 Taylergoldsboro90@gmail.com
Summary
Driven and results-oriented individual seeking a customer service position in a fast-paced retail environment
● Upbeat and personable with 2 years of experience in pool service care
● Reliable and friendly in customer service who quickly learns and masters new concepts and skills
● Proficient at using Microsoft Office Suite such as excel, Word, Power Point and Outlook
● Detail and organization oriented data entry
● Strong multi-tasking and time management skills
● Excellent written and verbal communication skills
● Experience working with data entry in Excel spreadsheet files
● Organized data in an intuitive and easy to read layout
● Highly energetic and outgoing providing the best possible customer experience
Education
Lafayette High School September/2004- June/2008
High School Diploma
Relevant Coursework
● Math
● Science
● English
St. Petersburg College January/2010
Information Technology
Relevant Coursework
● Computer Science
● Microsoft Office
● Social Psychology
● College Algebra
Experience
Pinch A Penny Dec/2012- May/2015
New Port Richey, Florida
● Greeting customers with a smile
● Excellent sales person with the ability to master new challenges
● Participate in team selling and achieving optimal results
● Recognized and informative with respect to head to toe client styling
● Build and maintain client relationships

2. ● Secure appointments and display strong outreach skills
Hilton Hotel November/2010- March/2012
Virginia Beach, Virginia
● Checking in and out hotel guests
● Booking reservations and transportation
● Inform guests about local events and offer advice about finding the best deals on food and entertainment
● Tips about food selections and wine choices
● Acquire event tickets for guests
● Arrange guided tours and other special events for guests
Applebees February/2010- March 2011
● Inform guests of specials, food preparation and ingredients used
● Offer food suggestions and recommendations
● Process payment
● Cleaning and setting tables up to par
● Provide excellent customer service
● Work closely with wait staff and kitchen to ensure prompt and efficient service
Leadership and Activities April/2015
● Volunteer work at Salvation Army
Skills
● Typing test at least 60 wpm
● Outgoing, knowledgeable, enjoys working, fun.
● Comfortable on the phone and in person presence
● Punctual, Team Player, Multi-Tasking Abilities, and Detail Oriented