1. O'Neal Smith - smith.oneal1@gmail.com - 860.882.8805
SUMMARY
I am a goal-driven, hardworking professional who works well with others and thrives in a fast
paced, challenging environment. I am seeking a professional position to further grow and
demonstrate my knowledge and experiences.
EDUCATION
Central Michigan University, Mount Pleasant, MI
Graduation Date: December, 2004
Bachelor of Applied Arts, Entrepreneurship and Business
WORK EXPERIENCE
Joey D’s Oak Room, Dunwoody, GA / Lindy's Landing, Wauconda, IL
January 2009 – January 2014 / April 2014 - October 2014
Bartender/Server
• Cultivated guest loyalty by creating an exceptional experience driven by hospitality
and strong relationship management skills.
• Utilized high levels of energy and multi-tasking abilities to quickly fill guest requests
in an extremely fast-paced, high pressure environment.
• Tracked and maintained ideal inventory positions and pars of stocked bar spirits and
wine.
College Pro Painters, Howell, MI
May 2008 – September 2008
Job Site Manager
• Managed and supervised employees through a project to completion ensuring key
milestones are met.
• Met and exceeded customer expectations by delivering quality and service in a timely
manner.
• Developed and maintained supplier and customer relationships to ensure a healthy
and consistent future pipeline.
The Hartford, Windsor, CT
April 2006 – May 2008
Service Specialist
• Ensured appropriate information flow to senior team members, producers, field
representatives and third parties.
• Collaboratively delivered consistent, high quality customer service by handling routine
and non-routine customer telephone, mail and email requests ensuring compliance of
state and federal requirements.
• Assisted in the training and development of new Service Specialists.
LICENSE
Series 6 (Investment Company/Variable Contracts Products Limited Representative)
2007 - 2008
SKILLS
Proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint.