1. Bao Q. Huynh
440 Moffett blvd #65 Mountain View, CA. 94043
E-mail: baohuynh0912@gmail.com
Phone: (408) 666-0790
PROFESSIONAL SUMMARY
Dedicated and focused secretary who excels at prioritizing, completing multiple tasks
simultaneously. Specialty in customer service and bookkeeping. Committed to
delivering high quality results with little supervision. Energetic, organized, and
professional.
AREAS OF EXPERTISE
• Have 5+ years of customer service and management experience.
• Strong follow-through skills and result-oriented, positive attitude and excellent
verbal communication.
• Filing important documents, record keeping, hard copy and electronic.
• Advance with Microsoft Office Word, Excel, PowerPoint, and Outlook.
• Quickbooks proficiency.
• Strong problem-solving.
• Motivated self-starter with an aptitude to learn.
• Bilingual in English and Vietnamese.
WORK EXPERIENCE
US Army, Fort Hood, TX Bookkeeping, June 2011 – April 2015
• Tracking man-hour, items, equipment and communicate with another department.
• Ran daily, monthly and annual reports make sure nothing goes wrong.
• Placed part orders for management when inventory was low.
• Filing important documents, and record keeping
• Maintained 100% accountability of over 500 pieces of equipment valued in
excess of $40 million dollars.
• Tracking Invoices 300 to 400 a day.
• Code callings over 100 per day
Yuasa Company, Reading, PA Burner, September 2006 – October 2008
• Operated machinery for motorcycle battery testing and ran reports.
• Performed maintenance on machines to make sure all were fully functional.
• Loaded and verified battery order before shipping to customers.
• Counted plates to see if there were sufficient parts on hand to build batteries.
Blockbuster Video, Mountain View, CA. Assistant Manager, July 2000 – Sept. 2005
• Oversaw the store day-to-day operations and made sure the store was fully stock
with movies, games, and snacks.
2. • Managed and provided training to new employees and delegated tasks to
enhanced customer service and store layout.
• Responsible for cash handling and deposited into the bank daily.
• Provided excellent customer service and movie recommendations to the
customers.
• Talked to the customers to determine what they were looking to rent or purchase.
• Checked customer accounts and called them to make sure their account had no
late fees.
School Library, Mountain View, CA Assistant, 1999-2000
• Checked in returned books, movies, and music and put back books on shelves.
• Checked out books for students and helped them with finding books.
• Helped students with using the research catalog.
• Assisted students with project research and which resources to use.
Education:
• Sams Clerk Certificate: focusing in Bookkeeping and general Accounting.
• Currently attending San Jose City College.
• High School Diploma-Mountain View High School.
Reference Available Upon Request