1. T a n y a A v i l a
( 7 0 8 ) 5 0 5 - 9 8 9 9 ▪ Ta n y a a v i l a 1 @ g m a i l . c o m
WORKING LANGUAGES
English to Spanish: written, spoken- full professional proficiency
Spanish to English: written, spoken- bilingual proficiency
SKILLS • MS Word, Excel, Power Point • Typing: 80 WPM • Telephone reception
• General administrative • Bilingual (Spanish) • Excellent interpersonal
communication
• Extensive experience working • Multi-tasking • Outlook
with public
EXPERIENCE
Interpreter/ Translator
Dwight D. Eisenhower High School (September 2012 – Present)
•Manages and revises accuracy of translated material in assigned projects
•Confers information objective to team of interpreters
•Assists in developing integrated educational translation terms to be used on all
materials
•Facilitates in district meetings by providing Spanish-English language interpretation
Teacher Assistant
Dwight D. Eisenhower High School (August 2012 – Present)
•Supports referral of student to intervention team
•Individual instructional/ language facilitator in English learner classroom for at-risk
students
•Contributes in organization and leading of workshops/ discussion groups
SEP Program Coordinator— Volunteer Position
NSHMBA (July-August 2013)
•Advising in specific programming areas or student organizations on program
content
•Responsible for assisting with the administration of the program department
•Oversight of events and activities.
•Strong constant communication among students, sponsors, instructors, and director
Administrative Assistant—Summer Temporary
Dwight D. Eisenhower, Blue Island, IL (May 2012-Present)
•Responsible for updating and maintaining student profiles
•Aided in student registration process
•Spanish language liaison between school counselors and parents
•Provided aid for administration by acting as secondary support in absence of faculty
•Handled sensitive/confidential materials daily
•Screened and processed inter/outer office calls

2. Receptionist
America Accounting and Travel Services, Chicago, IL (December 2011-April 2012)
•Direct calls to designated team
•Excellent communication skills to maintain good relations with customers and
accountants
•Maintain and organize client files
•Resolve guest issues
•Ability to translate notary document assignments of moderate complexity
Transcriptionist
Community High School District 218, Oak Lawn, IL (June 2011-September 2011)
•Converted audio compilations into Word format
•Worked alongside Ph. D candidate to ensure quality of work
•Reported issues effectively and efficiently
•Interpreted study conducted and gave interpretation of meaning of responses
Legal Assistant (02/2010 – 11/2010)
Briskman Briskman & Greenberg, Chicago, IL
• Handled a volume of 100+ calls daily and directed them to appropriate parties
• Responsible for opening and closing client files to prepare for attorney review
• Entered client information into database and issued correspondence requested
• Provided client with status of their case and handled any minor concerns.
• Kept track of attorney’s appointments and made sure that if any changes, to notify
client promptly
Sales Representative (10/2007-02/2010)
Macy’s, Orland Park, IL
• Responsible for opening and closing departments by balancing cash registers
throughout the business day, replenishing as needed to maintain an adequate
amount of cash at assigned registers.
• Handle customer flow ensuring all shoppers are provided outstanding service and
that satisfaction is attained.
• Provided sales techniques for most effective results by developing positive
interactions with customers meeting sales quota 100% quarterly.
• Report to managers to address/ resolve any customer issues or concerns
immediately as well as to offer suggestions to improve sales.
• Served as Service Mentor for 2008 holiday season for department area total of six
associates, assuring seasonal associates were well-oriented/ advised on successful
sales techniques to resolve minor sales issues.
Intern (04/2007 – 10/2007)
Law Offices of John A. Krupa, Orland Park, IL
• Responsible for filing, faxing, scanning and running documents to courthouse.
• Provided editing and production of correspondence.
• Served as a communication liaison for attorney with Spanish speaking clients
• Assisted attorney during court proceedings with document management.

3. EDUCATION Robert Morris College, Orland Park, IL
Diploma: Associates of Applied Science 2007
Concentration: Paralegal Studies
Overall GPA: 3.84/4.00