This document is a resume for a Filipino individual seeking a receptionist position. It summarizes their 2 years of secretarial experience and customer service skills, including proficiency with Microsoft Office, typing 50 WPM, answering phones, and greeting visitors. It also lists their education credentials, including a Bachelor's degree in Nursing from the University of San Carlos and certifications like passing the NLE Board exam.

1. Sha.Moza B. Sultan Marjin bldg.
Al Rigga, Dubai
M: +00971561042640
E: tmlabiste1690@gmail.com
Nationality: FILIPINO
PERSONAL SUMMARY
Resourceful and accomplished individual with 2 years’ comprehensive secretarial experience in fast-
paced environments. Diverse tier-one customer care skills as well as exceptional clerical expertise.
Very effective in providing administrative support activities compliant to department’s mission and
procedures.
Objective
To obtain a full-time position as a receptionist in a company offering a variety of challenges and
responsibilities where my skills and abilities can be fully utilized.
SPECIAL SKILLS
Technology
• Microsoft Office: Excel, Word, and PowerPoint and Outlook Calendars
• Digital PABX
• Popular computer software
• Typing Speed: 50 WPM
Customer Care
• Proven customer service and organizational skills
• Able to answer telephone calls and greet visitors efficiently

2. Interpersonal
• Knowledge of business principles
• Ability to work independently
• Knowledge of information and communication management
• Excellent team building and bookkeeping skills
• Detail oriented; able to multi-task
• Great attention to detail
 Having a professional appearance and demeanor at all times.
 Good team player.
 Having a flexible approach to work.
 Remaining calm under pressure.
 Non judgmental.
 Able to remain confidential at all times.
 Excellent concentration skills.
 Flexible and can work efficiently with minimum supervision.
 Is proficient in both oral and written English.
 Easily establishes rapport with client and workmates.
 Independent and can remain calm even in alarming situations.
 Maintains a positive and cheerful disposition.
Communication
• Preparing and proofreading reports and forms
• English and Tagalog
PROFESSIONAL EXPERIENCE
Department of Health
Jan 2013 – October 2015
Secretary
• Examine correspondence and reply as instructed
• Receive telephone calls and direct as and where necessary
• Arrange conferences and meetings along with travel arrangements
• Maintain schedules and follow ups
• Organize events both internally and externally
• Maintain filing and inventory procedures
• Direct visitors to the office to appropriate staff members
• Respond to public inquiries

3. Major Accomplishments
• Achieved Employee of the Month award three times for providing excellent secretarial
services pertaining to managing calendars effectively
LANGRICH-ON LANGUAGE PROFICIENCY INC.
June 2012-Feb. 2014
Admin. Assistant
• Performed difficult, varied and confidential administrative duties
• Prepared letters for administrators and staff
• Collected, compiled, arranged and retained reports, records, files and data
• Screened telephone calls and guests and resolved routine and multifaceted inquiries
KEY COMPETENCIES AND SKILLS
Office administration
Keyboard skills
Literary skills
Time management
ACADEMIC QUALIFICATIONS
College: University of San Carlos
Talamban Campus- Talamban Cebu City
Course: Bachelor of Science in Nursing (2006-2010)
Graduated (April 2010)
NLE Board Passer (July 2011)

4. High School: St. Joseph's Academy (2002-2006)
Mandaue City
Graduated (March 2006)
Elementary: St. Joseph's Academy (1997-2002)
Mandaue City
Graduated (March 2002)