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contact information
524 N. Dequincy Street
Indianapolis, IN 46201
(765) 465-7055
jennifernpeart@gmail.com
http://www.linkedin.com/
pub/jenny-peart/4b/617/900
relevant courses
• Coaching Module (RJRT)
• Marketing Module (RJRT)
• Consumer Engagement Module (RJRT)
• Understanding Tobacco Module (RJRT)
• Mechanics of Meeting Planning
• Convention & Meeting Management
• Tourism & Hospitality Marketing
• Exhibition Marketing
• International Meetings
• Professional Writing
relevant skills
• Experience with Outlook Email
• Proficient in Customer Service
• Excellent Multi-Tasker
• Self-Starter and Detail Oriented
• Exhibits Professional and Ethical Practices
• Sales and Marketing experience
• Retail & Hospitality experience
• Basic computer knowledge
• Adobe Photoshop
• Adobe INDesign
• Microsoft Word & Power Point
enny Peart • IUPUI Graduate • Young Professional
J
objective I aspire to find a career in an environment which allows me to work
with people, that enables me to make a positive contribution in my
workplace, and where I can use the acquired skills that I have gained
from my education and past experiences.
Indiana University- Purdue Indianapolis 2010-2012
• Bachelor’s Degree in General Studies - Arts & Humanities.
• Certified in Event Management - 2 year program.
• Involvement: National Society of Collegiate Scholars, Active Student
Volunteer, LinkedIn- IMPI member.
• Graduating Cumulative GPA: 3.4 on 4.0 scale.
Indiana University- Bloomington 2008-2010
• Studied Interior Design for 2 years.
• Involvement: Student ASID member, National Society of Collegiate Scholars,
four semesters of French foreign language courses.
• Cumulative GPA: 3.3 on a 4.0 scale.
Greencastle High School 2004-2008
• Curriculum: honors and advanced placement.
• Involvement: Art Club President, Knitting Club President, French Club
Secretary, 2 year Key Club member, National Honors Society, 4 year Honor
Roll, Track and Field pole-vaulter, Dance Team Captain.
• Graduating Cumulative GPA: 3.8 on a 4.0 scale.
• 2014 Critical Selling Workshop Completion - Phoenix, AZ (RJRT).
• 2013 Ranked 3rd in the Indianapolis Region for Sales (RJRT).
• 2013 WOW Awards for Outstanding Performance on the job (RJRT).
• 2013 Consumer Engagement Certified (RJRT).
• 2013 Understanding Tobacco Module Certified (RJRT).
• 2012 Rewarded for Exceptional Hospitality (Crowne Plaza).
• 2011 IUPUI Deans List.
• 2008 Lyon Family Scholarship recipient.
• 2008 Thomas Family Scholarship recipient.
• 2008 Putnam County Library Art Award.
• 2007 Chosen for Who’s Who of American High School Students.
academics
achievements
• 2015 Dance to Save the Ta-Ta’s Breast Cancer Event
(Set-up, Operations, and Tear-down - Springfield, OH)
• 2013 RJ Reynolds (trained with many experienced Trade Marketing Reps,
Division Managers, & Account Managers)
• 2012 The Westin Indianapolis - Job Shadow
(Kelsey Rigdon- Catering Sales Manager)
• 2011 Indiana Safety and Health Conference & Expo. - Job Shadow
(Kerri Begley- VP Conferences & Special Events. IN Chamber of Commerce)
• 2011 Indy Parks and Recreation Sporting Events
• 2011 Spirit and Place Festival Event “The Body”
volunteer &
training
enny Peart • IUPUI Graduate • Young Professional
2
job history The Laser and Skin Surgery Center of Indiana
October 2014 - Present
• Front Office Assistant: managing and maintaining our physician
assistant’s daily schedule, creating, organizing, and preparing patient files,
sending out, receiving and entering patient paperwork, handling confidential
information, sending out and receiving correspondence to/ from other Dr’s
offices, checking medical op reports for accuracy, general patient customer
service, generating appointments and answering incoming calls.
*Member of our Marketing Group - Aiding in decisions and upcoming
changes regarding the direction of marketing/advertising/social media/PR/
event strategies for the overall practice.
The Woodhouse Day Spa - Carmel, IN
April 2014 - October 2014
• Sales Coordinator/ Social Media Advisor: acting manager on
duty during shift, general office duties, book guest appointments, provide
exceptional customer service, update task manager, run reports and update
the daily log, answer incoming emails, and general housekeeping. **In charge
of maintaining/ updating Woodhouse Social Media - Instagram and
Facebook, and Twitter Pages for entire Woodhouse chain and in charge of
organizing all credit card transaction receipts for potential audit.
RJ Reynolds Tobacco
January 2013 - March 2014
• Territory Manager/ Trade Marketing Representative:
called on retail outlets, implemented national/local brand building
marketing programs and initiatives, maintained contractual compliance
within the outlets, business building with owners, and achieved assigned
quantitative and qualitative sales goals and brand building measures.
Indiana Convention Center
October 2012 - January 2013
• Assistant Event Coordinator: communicated with clients and
assisted in floor-operations, handled event dilemmas, wrote reports, and
other duties as assigned by Events team.
Crowne Plaza Indianapolis Airport
June 2012 - January 2013
• Manager on Duty: handled guest complaints and concerns, walked
the property to ensure maintenance, wrote the MOD report, managed each
department in the hotel, and handled emergency situations.
• Front Office Supervisor: in charge of front desk area, assisted with
front office tasks, handled any guest concerns, and managed guest service
agents. **Created a front office training manual that is implemented at the
airport property and the Crowne Plaza downtown (see attached document).
• Guest Service Agent: checked guests in and out, transferred calls to
correct departments, managed VIP arrivals, managed third party reservation,
and ensured guest satisfaction.
contact information
524 N. Dequincy Street
Indianapolis, IN 46201
(765) 465-7055
jennifernpeart@gmail.com
http://www.linkedin.com/
pub/jenny-peart/4b/617/900
other notable experience
Outback Steak House-
Bloomington/Avon
July 2009 - June 2012
• Key Manager: managed the front-of-
house, provided customer service,
managed employees, and catered to any
customer complaints.
• Server Trainer: actively worked in a team
environment promoted
customer satisfaction, trained front-of-
house staff, and exhibited efficiency
under pressure.
• Outback Intern 2012: sat-in on and
prepared paperwork for one
weekly management meeting, learned
restaurant budgetary breakdown,
learned inventory procedures, and lead a
leadership project transitioning the
restaurant employees to new uniforms.
Party Planners West-
Super Bowl NFL Experience;
Indiana Convention Center
January 2012 - February 2012
• Operations Manager: ensured safety
regulations and operational accuracy of
assigned NFLX game,, managed groups of
rotating volunteers, and maintained order
and upkeep of assigned game.
• Entertainment Committee: managed
memorabilia tent entertainers: face
painters, actors portraying living statues,
and volunteers distributing face tattoos.
J

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Resume

  • 1. 1 contact information 524 N. Dequincy Street Indianapolis, IN 46201 (765) 465-7055 jennifernpeart@gmail.com http://www.linkedin.com/ pub/jenny-peart/4b/617/900 relevant courses • Coaching Module (RJRT) • Marketing Module (RJRT) • Consumer Engagement Module (RJRT) • Understanding Tobacco Module (RJRT) • Mechanics of Meeting Planning • Convention & Meeting Management • Tourism & Hospitality Marketing • Exhibition Marketing • International Meetings • Professional Writing relevant skills • Experience with Outlook Email • Proficient in Customer Service • Excellent Multi-Tasker • Self-Starter and Detail Oriented • Exhibits Professional and Ethical Practices • Sales and Marketing experience • Retail & Hospitality experience • Basic computer knowledge • Adobe Photoshop • Adobe INDesign • Microsoft Word & Power Point enny Peart • IUPUI Graduate • Young Professional J objective I aspire to find a career in an environment which allows me to work with people, that enables me to make a positive contribution in my workplace, and where I can use the acquired skills that I have gained from my education and past experiences. Indiana University- Purdue Indianapolis 2010-2012 • Bachelor’s Degree in General Studies - Arts & Humanities. • Certified in Event Management - 2 year program. • Involvement: National Society of Collegiate Scholars, Active Student Volunteer, LinkedIn- IMPI member. • Graduating Cumulative GPA: 3.4 on 4.0 scale. Indiana University- Bloomington 2008-2010 • Studied Interior Design for 2 years. • Involvement: Student ASID member, National Society of Collegiate Scholars, four semesters of French foreign language courses. • Cumulative GPA: 3.3 on a 4.0 scale. Greencastle High School 2004-2008 • Curriculum: honors and advanced placement. • Involvement: Art Club President, Knitting Club President, French Club Secretary, 2 year Key Club member, National Honors Society, 4 year Honor Roll, Track and Field pole-vaulter, Dance Team Captain. • Graduating Cumulative GPA: 3.8 on a 4.0 scale. • 2014 Critical Selling Workshop Completion - Phoenix, AZ (RJRT). • 2013 Ranked 3rd in the Indianapolis Region for Sales (RJRT). • 2013 WOW Awards for Outstanding Performance on the job (RJRT). • 2013 Consumer Engagement Certified (RJRT). • 2013 Understanding Tobacco Module Certified (RJRT). • 2012 Rewarded for Exceptional Hospitality (Crowne Plaza). • 2011 IUPUI Deans List. • 2008 Lyon Family Scholarship recipient. • 2008 Thomas Family Scholarship recipient. • 2008 Putnam County Library Art Award. • 2007 Chosen for Who’s Who of American High School Students. academics achievements • 2015 Dance to Save the Ta-Ta’s Breast Cancer Event (Set-up, Operations, and Tear-down - Springfield, OH) • 2013 RJ Reynolds (trained with many experienced Trade Marketing Reps, Division Managers, & Account Managers) • 2012 The Westin Indianapolis - Job Shadow (Kelsey Rigdon- Catering Sales Manager) • 2011 Indiana Safety and Health Conference & Expo. - Job Shadow (Kerri Begley- VP Conferences & Special Events. IN Chamber of Commerce) • 2011 Indy Parks and Recreation Sporting Events • 2011 Spirit and Place Festival Event “The Body” volunteer & training
  • 2. enny Peart • IUPUI Graduate • Young Professional 2 job history The Laser and Skin Surgery Center of Indiana October 2014 - Present • Front Office Assistant: managing and maintaining our physician assistant’s daily schedule, creating, organizing, and preparing patient files, sending out, receiving and entering patient paperwork, handling confidential information, sending out and receiving correspondence to/ from other Dr’s offices, checking medical op reports for accuracy, general patient customer service, generating appointments and answering incoming calls. *Member of our Marketing Group - Aiding in decisions and upcoming changes regarding the direction of marketing/advertising/social media/PR/ event strategies for the overall practice. The Woodhouse Day Spa - Carmel, IN April 2014 - October 2014 • Sales Coordinator/ Social Media Advisor: acting manager on duty during shift, general office duties, book guest appointments, provide exceptional customer service, update task manager, run reports and update the daily log, answer incoming emails, and general housekeeping. **In charge of maintaining/ updating Woodhouse Social Media - Instagram and Facebook, and Twitter Pages for entire Woodhouse chain and in charge of organizing all credit card transaction receipts for potential audit. RJ Reynolds Tobacco January 2013 - March 2014 • Territory Manager/ Trade Marketing Representative: called on retail outlets, implemented national/local brand building marketing programs and initiatives, maintained contractual compliance within the outlets, business building with owners, and achieved assigned quantitative and qualitative sales goals and brand building measures. Indiana Convention Center October 2012 - January 2013 • Assistant Event Coordinator: communicated with clients and assisted in floor-operations, handled event dilemmas, wrote reports, and other duties as assigned by Events team. Crowne Plaza Indianapolis Airport June 2012 - January 2013 • Manager on Duty: handled guest complaints and concerns, walked the property to ensure maintenance, wrote the MOD report, managed each department in the hotel, and handled emergency situations. • Front Office Supervisor: in charge of front desk area, assisted with front office tasks, handled any guest concerns, and managed guest service agents. **Created a front office training manual that is implemented at the airport property and the Crowne Plaza downtown (see attached document). • Guest Service Agent: checked guests in and out, transferred calls to correct departments, managed VIP arrivals, managed third party reservation, and ensured guest satisfaction. contact information 524 N. Dequincy Street Indianapolis, IN 46201 (765) 465-7055 jennifernpeart@gmail.com http://www.linkedin.com/ pub/jenny-peart/4b/617/900 other notable experience Outback Steak House- Bloomington/Avon July 2009 - June 2012 • Key Manager: managed the front-of- house, provided customer service, managed employees, and catered to any customer complaints. • Server Trainer: actively worked in a team environment promoted customer satisfaction, trained front-of- house staff, and exhibited efficiency under pressure. • Outback Intern 2012: sat-in on and prepared paperwork for one weekly management meeting, learned restaurant budgetary breakdown, learned inventory procedures, and lead a leadership project transitioning the restaurant employees to new uniforms. Party Planners West- Super Bowl NFL Experience; Indiana Convention Center January 2012 - February 2012 • Operations Manager: ensured safety regulations and operational accuracy of assigned NFLX game,, managed groups of rotating volunteers, and maintained order and upkeep of assigned game. • Entertainment Committee: managed memorabilia tent entertainers: face painters, actors portraying living statues, and volunteers distributing face tattoos. J