1. Vanessa M. Molina
10222 Oakmont Circle
Lenexa KS 66215
(913) 433-6189
Veemolina@yahoo.com
Objective
Highly motivated professional seeking an administrative assistant, receptionist, or customer service
position utilizing oral and written communications skills and organizational abilities.
Summary of Qualifications
• 9 years of experience as an administrative assistant
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook), Microsoft Windows XP,
Vista, Net Suite, Avaya and Internet searches
• Associate of General Studies and pursuing an Associate of Arts
• Leadership, Sales and training abilities
• Strong Multitasking and Organizational skills
• Excellent oral and written communication skills
• Exceptional customer satisfaction
• Bilingual (English/Spanish)
Education
Associate ofGeneral Studies,May 2012
Associate ofArts,Graduation 2014
Johnson County Community College, Overland Park,KS
• Public speaking, personal communications
• Logic and critical thinking
• Business math
• Computer concepts and applications
Professional Experience
6/14-9/14 AAPC Publishing Lenexa, KS
Administrative Assistant
• Served as the administrative assistant to the office and as the personal assistant to the sales and
marketing director.
• Provided organizational support and correspondence to the authors.
• Created invoices, answered customer inquiries through the use of QuickBooks and assisted in
editing the company website.
10/07-3/14 Rita Velilla, Prairie Village, KS
Home Care Services
• Providing elder care by assisting with daily tasks in and out of the home.
• Providing Post-operative home assistance and attending to household needs.
1/98- 4/07 El Caribe Café and Catering, Lenexa,KS
Manager
Administrative Assistant
• Familiar with a variety of office equipment, sending out and receiving mail and packages,
preparing business correspondence and performing multifaceted generaloffice support.
• Served in a leadership role in the absence of owner and trained new hires concerning restaurant
menu, operations, and regulations.

2. • Coordinated work schedules of 4-6 employees, assisted in food purchasing, receiving and
tracking inventory.
• Attended to customer needs, inquiries, and concerns resulting in increased sales, repeated
customer attendance and satisfaction.