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Jacinda Hone Beck
11679 Montana Ave #11 Los Angeles CA 90049
Cell:310.592.7976 Jacindahone@gmail.com
=============================================================
Results-driven sales manager. Proven ability to build reliable customer service teams to drive sales in a fast-
paced retail and business to business environment.
Mentored and developed team members for promotion through motivation, training and coaching.
Work History:
Director of SalesWest LA
October 2015-current
SoCal Office Technologies-Xerox
 Opened up new office for company
 Hit budget first 2 quarters in a row without full staff quota
 Helped facilitate and teach new Sales Representatives and Sales Directors
 Personally manage house account of Red Bull North America
Director of Learning and Development
September 2014-October 2015
Ctx-Xerox
 # 1 rookie at budget YTD at 78% to plan by end of 2nd
quarter
 Train and develop all sales staff with weekly training modules and role playing
 Ensure all sales staff are certified in 1st
appointments, validation, and Xerox e learnings
 Created and rolled out a 13 week training plan for new hires
Business Consultant
March 2014- September 2014
StaplesAdvantage
 #1 in region B2B P6
 129% to goal YTD
 #1 in region with most appointments at 31 for P6
 #1 in region with 13 wins P6
Senior General Manager
February 2013- August 2013
Gap, Inc.
 #1 sales manager in district for promotion of company credit card during first quarter by creating fun
events, training, and contests.
 Increased store revenue by 20% in 6 months through employee retraining in the flow and
replenishment process.
 Managed through widespread company rollout in store, that changed leadership positions, the
organizational chart, and core responsibilities.
Store Manager
January 2011 to February 2013
Toys R Us – Anchorage, AK
 Managed sales team of over 70 employees, including 5 assistant managers.
 Developed and promoted 5 team members that subsequently become department supervisors, and
recruited a quality assistant manager-in-training from the University of Alaska.
 Improved employee retention by 40% through ensuring team was trained with current core roles and
SOPs, providing on the spot feedback, and personalized recognition.
Executive Team Leader
March 2007 to January 2011
Target – Anchorage, AK
 Instrumental in leading the grand opening efforts of the store that resulted in the highest dollar value of
sales of any Target store company-wide during the opening month grossing over 1.6 million.
 Supervised, directed and motivated a team of over 80 people, including 6 department managers.
 Taught Business College to new Executives in the company as well as trained in position over 5 new
leaders.
Education:
University of Alaska Anchorage 2006
Anchorage, Alaska, AK
Journalism and Public Communications BA
Utah Valley University 2005
Orem, UT
Business Administration AA

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Jacinda Hone resume

  • 1. Jacinda Hone Beck 11679 Montana Ave #11 Los Angeles CA 90049 Cell:310.592.7976 Jacindahone@gmail.com ============================================================= Results-driven sales manager. Proven ability to build reliable customer service teams to drive sales in a fast- paced retail and business to business environment. Mentored and developed team members for promotion through motivation, training and coaching. Work History: Director of SalesWest LA October 2015-current SoCal Office Technologies-Xerox  Opened up new office for company  Hit budget first 2 quarters in a row without full staff quota  Helped facilitate and teach new Sales Representatives and Sales Directors  Personally manage house account of Red Bull North America Director of Learning and Development September 2014-October 2015 Ctx-Xerox  # 1 rookie at budget YTD at 78% to plan by end of 2nd quarter  Train and develop all sales staff with weekly training modules and role playing  Ensure all sales staff are certified in 1st appointments, validation, and Xerox e learnings  Created and rolled out a 13 week training plan for new hires Business Consultant March 2014- September 2014 StaplesAdvantage  #1 in region B2B P6  129% to goal YTD  #1 in region with most appointments at 31 for P6  #1 in region with 13 wins P6 Senior General Manager February 2013- August 2013 Gap, Inc.  #1 sales manager in district for promotion of company credit card during first quarter by creating fun events, training, and contests.  Increased store revenue by 20% in 6 months through employee retraining in the flow and replenishment process.  Managed through widespread company rollout in store, that changed leadership positions, the organizational chart, and core responsibilities. Store Manager January 2011 to February 2013 Toys R Us – Anchorage, AK  Managed sales team of over 70 employees, including 5 assistant managers.  Developed and promoted 5 team members that subsequently become department supervisors, and recruited a quality assistant manager-in-training from the University of Alaska.  Improved employee retention by 40% through ensuring team was trained with current core roles and SOPs, providing on the spot feedback, and personalized recognition. Executive Team Leader March 2007 to January 2011 Target – Anchorage, AK  Instrumental in leading the grand opening efforts of the store that resulted in the highest dollar value of sales of any Target store company-wide during the opening month grossing over 1.6 million.  Supervised, directed and motivated a team of over 80 people, including 6 department managers.
  • 2.  Taught Business College to new Executives in the company as well as trained in position over 5 new leaders. Education: University of Alaska Anchorage 2006 Anchorage, Alaska, AK Journalism and Public Communications BA Utah Valley University 2005 Orem, UT Business Administration AA