1. JOSHUA C. LEWIS
117 Chickory Ln ● Canton, GA 30114 ● 770.865.3320 ● joshlewis268@yahoo.com
REGIONAL SALES DIRECTOR, STRATEGIC PARTNER SALES, SOUTHEAST US
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Experienced sales leader with greatcapacity and ability in providing high-level and detailed business intelligence to
peers,subordinates,partners,clients,and senior managementto further levels of activity, success,and profit.
Confident and business-savvy professional with the means to create and obtain seeminglyimpossible goals.
Always ready for taking on and rising to a challenge while building a team thatcan help accomplish the “bigger
picture” goals of an organization.
LEADERSHIP SKILLS & COMPETENCIES
Intelligence and Analytics ▪ Peer and Employee Training and Development ▪ Partner Management
Vision Casting and Fulfillment ▪ New Business Partnership Development ▪ Negotiation
Merchant Services Expertise ▪ Products, Services, and Sales Training and Management
SALES, LEADERSHIP, AND BUSINESS INTELLIGENCE EXPERIENCE AND ACHIEVEMENTS
FIRST DATA – Atlanta, GA ● May 2007 – Present
First Data is the top merchantservices processing companyin the world, ranked 250 on the Fortune 500 in 2010 and
has been #1 in the Financial Data Services category of the Fortune 500 listfor the past4 years.
REGIONAL SALES DIRECTOR, STRATEGIC PARTNER SALES, GA-VA ● December 2015 – Present
 Recruited, hired, trained, and inspired a team of up to 16 Field Sales Business Consultants
 Partnered with 2 major businesses:Sam’s Club and RestaurantDepot and acquiredover 10 smaller
partnerships to achieve between 75-100 monthlysales
 Increased individual performance per sales rep;wentfrom having 1 person at plan in January to over half
the team over plan
 Tested and assessed atleast5 pilot programs with the purpose ofdriving more leads and more sales
 Consulted small to medium sized businesses throughoutand after the sales process to resolve any
outstanding issues from the sales team
VICE PRESIDENT, SALES AND CLIENT SERVICES, BSC ● December 2013 – December 2015
 Oversaw the sales activities for up to 60 business consultants
 Revamped processes,reset expectations,and rebuilt relationships within the Financial Institution’s team
structure
 Outperformed sales revenue goals while leading 4 Outbound sales teams (total of60 Business
Consultants) by 125%

2.  Shaped the marketing and sales strategies for 90 bank partners and a major non-Financial Institution
partner (Sam’s Club) resulting in better partnerships,more leads,and more sales
 Transformed and redesigned the reporting infrastructure for the entire Business Solutions Center (for over
150 Business Consultants and Lead Generators) to include over 50 reports
 Established and instituted a Business Analytics team and a Sales Quality Control team which drove and
analyzed higher performance levels for an entire call center
BANK TEAM SALES DIRECTOR (Interim) ● May – July 2014
 Built the team back to a place of stabilityby increasing headcount,rebuilding partner relationships (internal
and external), and giving the team leadership structure.
 Coached the team around the importance ofClover (POS) resulting in a 3x monthlyClover sold turnaround.
 Developed reporting for multiple bank relationships,internallyand externally.
REACTIVE LEAD GENERATION GROUP SALES DIRECTOR ● May 2012 – May 2014
 Created team from the ground up, from initial idea to a team of 10 – 15 reps
 Hired, coached, and trained reps to be multi-functional with the abilityto transfer warm inbound leads,hold
business consultants accountable to win those leads,and train others to do the same
 Diagnosed and reduced over 1000 inbound call lines by halfutilizing Avaya and the NICE Analyzer tools
GOOGLE WALLET SALES TEAM MANAGER (Interim) ● September – November, 2011
 Interviewed, Trained, and Motivated a team of 13 temporaryemployees to call on 50,000 leads
 Exceeded goals by leading the team to generate and pass 30,000+ warm leads within 3 months
 Targeted and Surpassed goal of 2 hours average talk time by coaching and increasing talk time from 1 to 2
hours
BUSINESS CONSULTANT ● May 2009 – May 2012
 Developed a comprehensive commissions calculator for all inside sales reps
 Spearheaded the initiation,development,and supportofa new hire mentoring program
 Coached, Developed, and Assisted teammates with issues and advised how to maximize each sale
 Resolved escalations with and managedmultiple bank,franchise,and referral partnerships
REGIONAL SALES COORDINATOR ● May 2007 – May 2009
 Orchestrated the creation of a central database for all paperwork functions using MicrosoftAccess
 Formalized perfect paperwork training for sales representatives
 Piloted and Implemented AMA as a company-wide accountboarding tool
EDUCATION & TRAINING
Southeastern Baptist Theological Seminary / MA in Intercultural Studies, MDiv. in International Church Planting (not
completed)
North Greenville College / Bachelor of Arts in Christian Studies ● Word of Life Hungary / Certificate in Biblical Studies
Managing at First Data program ● Manager Power Hour Trainings ● Leadership Book of the Quarter Group
Office Suite (Excel, Word, PowerPoint, Access, Visio, SharePoint) ● SalesForce ● Avaya ● 1Star ● Harmony ●
Boldchat ● Verint / Witness