Charlotte Ofsharick is a results-oriented retail management professional seeking a management position utilizing her 15+ years of experience. She has a proven track record of motivating teams to achieve financial and operational goals through strategic thinking and leadership. Her expertise includes talent development, analytical capabilities, brand engagement, and relationship building. Most recently, she was a Category Manager at Victoria's Secret where she delivered strong performance through training, capabilities, and brand alignment.

1. 259 Spring Mill Avenue Conshohocken, PA 19428 ▪ 215.896.5996 ▪ CMurphy412@gmail.com
Charlotte L. Ofsharick
 Proven performer  Team leader  Strategic thinker
Profile
Results-oriented retail management professional with 15+ years of experience motivating teams and achieving
financial and operational goals. Demonstrated leadership skills related to sales growth, operational excellence,
and talent development. Seeking a position in management utilizing my energetic and positiveattitude to motivate
a team and enhance the clients shoppingexperience. Collaborating a teamsetting, coachingand developing
talent, and generating sales through high standards and strategic partnerships.
Areas of Expertise include:
 Ability to effectively execute day-to-day
operations
 Passionateabouttalent acquisition,
development, and retention
 Proven analytical capability (sales analysis,
inventory management, resource management)
 Committed to brand valueand customer
engagement and loyalty
 Ability to build and sustain collaborative
relationships
 Effective communicator at all levels of the
organization
Professional experience
VICTORIA’S SECRET, LIMITED CORPORATION 2012–2015
Category Manager – Springfield, Pennsylvania
Identified as a DistrictLeader for brand training ─ $3 million revenue, 20+ associates
 Delivered strong performance in all corecompetencies ─ talent, capabilities,and brand whilecompletinga full
store renovation
 Recruited and developed a leadership team focused on identifyingtop talent, coachingto brand behaviors,
and buildinga team inspired by the company culture and values
 Created a engaging customer environment through people, product and visual presentation
 Proactively analyzed businessmetrics to identify opportunities to partner with corporate buyingoffice to
capitalizeon buyingtrends/customer preferences
 Ensured operational successthrough planningand execution of merchandiseflowand Brand Guide execution
creatingan environment supportingavailability of merchandise
BLOOMINGDALE’S King of Prussia Store, Pennsylvania 2009 –2012
Sales Manager – Intimate Apparel
Successfully ran $1 million revenue, participated in Company initial launch of Management TrainingProgram
 Focused on coachingand developingSales Professionals. Set high standards,inspired,and motivated a team
to achieveresults. Celebrated and reinforced positivebehavior whilegivingcandid feedback to develop
 Developed strategic partnerships with Vendors and Central Organization focused on producteducation,
assortment, and placement
 Aligned team on Customer Service Priority,utilized the Company clientelingsystemto create long-term, high-
valuerelationships,and initiated a FittingSellingculture
 Ensured all procedures and policies were understood includingShortageAwareness, TIA functions,and all
Performance Reviews
Operating Assistant – YES, Contemporary Department
Assisted Sales Manager in successfully runninglargestbusinessin store$7 million in annual sales
 Created positivework environment and helped build team dynamics with 30 Sales Professionals. Successfully
on-boarded and mentored new hires to supportSales Manager in recruiting and retaining Sales Professionals
 Provided feedback and coached team to achieve sales results,outstandingservice,and Company loyalty.
Partnered with Sales Manager to utilizedepartment expectations to reinforceand redirect behaviors
 Empowered Sales Specialistto be business owners within department. Coached business analysis and
communicated daily numbers and business needs to Corporate Officeand Vendor Partners

2. 259 Spring Mill Avenue Conshohocken, PA 19428 ▪ 215.896.5996 ▪ CMurphy412@gmail.com
 Set sales associates up the success with information on sales and upcomingevents, created sales goalsfor
each associate,and helped associates makethose goals through daily coachingand consistentfollow-up
 Developed strategic relationshipswith vendors,merchants, and Bloomingdale’s Central Organization focused
on product assortment, trends, key items, location,spaceallocation,and merchandising
Shop Manager – Holiday
Selected and promoted by Senior Executives to be responsiblefor Holiday Shop and candy sales - $800.0.
 Responsiblefor managingand directingall merchandisefor holiday shop. Executed Company vision and
guidelines for Shop. Recognized from Corporate Visual Teamfor standards
 Hired and On-boarded Holiday Team. Educated team on product knowledge, replenishment, sell -down
strategy, and overall customer experience for Holiday Shop
Sales Professional - Young World and Dresses
Responsiblefor outstandingcustomer serviceand building customer loyalty delivering $400.0 in personal sales
 Designated the "Prom Specialist"for Spring2010. Partnered with Public Relationsto plan outreach to 50 High
Schools and supportCompany Prom event in store. Delivered over $60.0 in sales for day,a 10% increaseover
previous year
 Partnered with Operational team to improve efficiency at Pointof Sale, back of house, and replenishment of
merchandise. Ensured visual standards wereexecuted and maintained at the highest level
Gap Kids & Baby 2008 – 2009
Brand Experience Manager/ Visual Merchandise Expert
Successfully supported $2.5 Million business.
 Support the execution of the merchandiseplacement, handling,and replenishmentprocess and all
aspects of the visual presentation within the store to create a great customer environment.
 Coached and trained Brand Experience team members to meet productivity standards.
 Complied with presentation book standards,adjustingvisual presentation to consistently ensurebrand
appropriateness. Mapped merchandiseflow and product placement and used Field Merchandise
Reports to recommend necessary productplacement adjustment based on sellingand FMR reports.
Valleygreen Flowers & Gifts 1999 - Present
 Providecustomer service. Assistin the selection of all merchandise. Develop ongoing customer
relationshipsbuildingfuturesales.
 Assistin the creation and designs of all weddingreception, church and personal flowers. Provideonsite
management of wedding setup and delivery.
 Create window and interior displays. Set-up and created Christmas Shop.
 Select and purchaseall jewelry for gift shop.
 Supervise, motivate and train employees.
Education
Philadelphia University – Philadelphia, PA 2004–2008
Bachelor of Science, Fashion of Industry Management
Montgomery County Community College – Blue Bell, PA 2002–2004
Associatein Science, Liberal Studies
References available upon request.