Organizational behavior is the study of human behavior in organizational settings. It aims to improve organizational performance by understanding how individuals, groups, and structures affect behavior within organizations. Organizational behavior focuses on observable human activities and behaviors at work. It examines how factors like individual, group, and organizational characteristics influence workplace behavior and performance. Understanding organizational behavior can help improve interpersonal relations, increase employee satisfaction, and develop better management practices.

1. Introduction to OB
Satya Prakash Joshi

2. Concept of Organizational Behavior
• Organization are human associations for achieving goals.
• Behavior is sum total of observable human activities. They can be
walking, talking, eating, sleeping and working.
• Organizational behavior is the study of human behavior at work in
organizations. It is concerned with organizations. It aims to
improve organizational performance.

3. Definitions
• Fred Luthans
• Organizational behavior is the understanding, prediction and
management of human behavior in organizations.
• Stephen Robbins
• Organizational behavior investigates the impact that individual
groups and structure have on behavior within organizations toward
improving an organization’s effectiveness

4. Characteristics of OB
• Behavioral Focus
• Goal-Oriented
• Multiple Levels
• Systematic Study

5. Organizational Relations
• Organizational relations emphasize the importance of people in
organization. They give importance to interaction and cooperation
among people in a group.
• Organizational relations regard employee satisfaction as the key
determinant of organizational performance. Good OR leads to
• Job satisfaction
• Low absenteeism
• Low Turnover
• Few Accidents

6. Importance of OR
• Understanding the individual in organization
• Improve interpersonal relations
• Increase satisfaction
• Cordial labour relations
• Better management

7. Critical behavioral issues confronting the
managers
Human beings are complex and different. Two different people act
different at same situation.
• Improving Quality and Productivity
• Improving peoples skills
• Managing work force diversity
• Balance work life needs
• Empowering employees
• Managing changes
• Improving ethical behavior
• Managing information technology
• Responding to globalization

8. Thank you