Organizational behavior is the study of how individuals and groups act within organizations and how their behaviors impact organizational performance. It examines topics like motivation, leadership, communication, and job design. Organizational behavior helps organizations address challenges like managing a diverse workforce and stimulating innovation and change. It also provides opportunities to improve quality, productivity, employee skills, and ethical behavior. Managing diversity requires recognizing individual differences and ensuring equal treatment and opportunity while avoiding discrimination.

1. ORGANIZATIONAL BEHAVIOR

4. Define organizational behavior (OB)
• Organisation Behaviour is concerned with the
study of what people do in an organisation and
how that behaviour affects the performance of
the organisation.
• Organizational Behavior is field of study that
investigates the impact that individuals, groups
and structure have on behavior within
organization. It is the study and application of
knowledge about how people act within
organizations.

5. • OB is an applied field. It applies the knowledge
gained about individuals, and the effect of
structure on behavior, in order to make
organizations work more effectively. It covers
the core topics of motivation, leadership
behavior and power, interpersonal
communication, group structure and process,
learning, job design and work stress.

6. Challenges and Opportunities for OB
• The workplace is contains a wide mix of
cultures, races, ethnic groups, genders and
ages – Challenges
• Employees have to learn to cope with rapid
change due to global competition –
opportunities

7. Opportunities for OB
• Improving quality and
productivity
• Improving People skills
• Management control to
empowerment
• Stability and flexibility
• Improving ethical
behavior

8. Challenges for OB
• cultural diversity among
employees
• Finding ways to
motivate employees
• Workforce diversity

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Managing Workforce Diversity
Workforce diversity:
organizations are
becoming a more
heterogeneous mix of
people in terms of gender,
age, ethnicity

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Diversity Implications
“Managers have to shift their
philosophy from treating
everyone alike to recognizing
differences and responding to
those differences in ways that
ensure employee retention and
greater productivity while, at
the same time, not
discriminating.”

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OB Offers Insights Into:
• Improving quality and
productivity
• Developing people skills

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OB Aids in Dealing With:
• Stimulating Innovation and
Change
• Helping employees balance
work-life conflicts
• Improving ethical behavior

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Thinking Positive
• Creating a positive work environment can be a
competitive advantage
• Positive Organizational Scholarship (Positive OB):
• Examines how organizations develop human
strengths, foster vitality and resilience, and unlock
potential.
• Focus is on employee strengths, not their
weaknesses.
BHARTHVAJAN R
BHARATH UNIVERSITY