2. Human Relations
Human relations refers to the interaction of people
in all walks of life-in school, homes, business and
government.
Integral process through which individual and group
work are integrated
Way of contribution of members of organization
3. Scope of Human Relation
Every person brings unique set of talent, ambitions.
Organizational aspects of a company(geographic location,
economic health, degree of automation).
Reconstructing of job rules(Innovation in technology and
methods).
Creating new supervisor
4. Developing Human relation in supervisory
Position
Adequate understanding(Personal lives and
backgrounds)
Positive techniques
Praise
Share responsibility
Setting example of perfection
Constructive attitude
Taking complaints as safety valve
Treat subordinates with dignity and respect
5. Leadership
The ability to cause others to follow willingly, usually
in initiating change.
The ability to cause others to follow for a common
goal is one sure way of recognizing leadership.
7. Classification of Leadership
Based on the ways leaders approach people to
motivate
1. Positive Leadership
2. Nagetive Leadership
Based on the way to use power
1. Autocratic
2. Consultative
3. participative
8. Classification of Leadership
Personnel Research Board of Ohio University tells
business leadership is 5 types:
1. The bureaucrat (stick to routine, appears his
superiors, avoids subordinates)
2. The autocrat (directive and expects obedience)
3. The diplomat(opportunistic and exploit people)
4. The expert (own field of specialization, treat
subordinate as fellow worker)
5. The quarter back (identifies himself with his
subordinates)
9. Quality of Good Leader
1. Physical Quality
Sound health
Vitality and endurance
2. Psychological Qualities
Personal magnetism
Enthusiasm
Co-operation
Ability to inspire
Forcefulness
Tact
10. Quality of Good Leader
3. Intellectual Traits includes
A high degree of intelligence
An open mind
A capacity for sound adjustment
Art ability to teach
A scientific approach
11. Quality of Good Leader
4. Quality of Character include
Integrity
Self-discipline
Fair play
Willingness to accept responsibility
Physical and moral courage
Humanism
