This document discusses types of conflict that can occur within organizations. It identifies intrapersonal conflict, interpersonal conflict, and intergroup conflict. Intrapersonal conflict occurs when a leader assigns conflicting missions to members. Interpersonal conflict is a serious problem that affects people emotionally. Intergroup conflict arises from differences between groups. The document also lists some common causes of organizational conflict, including organizational change, differing values and threats to status. While conflict can have negative impacts like resistance to change, it can also spur creativity when resolved constructively.

1. EDUC 204 – HUMAN BEHAVIOR IN ORGANIZATION

2. An inseparable part of people’s
life. Some may view conflict as
a negative situation which must
be avoided at any cost. Others
may see it as a phenomenon which
necessitates management.
Disagreement between individuals or
groups within an organization, that may
have an impact on the overall
functioning of the organization. (Joe Kelly)
The interaction between two or more
persons and affects the relationship.

4. Intrapersonal Conflict
The most conflicts occur when a person who
is the leader of the group or team sends two
or more missions to member.
Interpersonal Conflict
The really serious problem between team or
group because people affect emotionally.
Intergroup Conflict
Intergroup conflict is that there may be a
problem between people of different
groups.

5. Organizational Change
To progress the achievements in works, people
need to use the resources and outcomes to
success.
Different Sets of Value
The beliefs and the different ways of thoughts
may cause a problem which can be resolved
hardly.
Threats to Status
The conflict may occur when the people who
has a status create a treat to others.

6. CONTRASTING PERCEPTIONS
Sometimes they can feel that their perceptions
are true, but the others may think other ways.
LACK OF TRUST
As all relationships, the groups
work need trust.
PERSONAL CLASHES
The characteristic and personal properties
of a people can shows a differences.

7. PERSONAL DIFFERENCES
the mission of manager to know the
differences, between the people and to
understand them to prevent conflict.

8. Conflict within an organization can lead
to creative solutions.Conflict has both
Positive and Negative effect.
It can be positive when it encourages
creativity, new looks at old, the
clarification of points of view, and the
development of human capabilities to
handle interpersonal differences.
It can be negative when it creates
resistance to change, establishes turmoil
in organization or interpersonal relations
fosters distrust, builds a feeling of
defeat, or widens the chasm of
misunderstanding.

11. EDUC 204 – HUMAN BEHAVIOR IN ORGANIZATION