This document discusses factors that influence individual behavior, including personal, environmental, and organizational factors. Personal factors comprise biographical characteristics like age, gender, and intelligence as well as learned characteristics such as personality, perception, attitudes, and values. Environmental factors refer to economic, socio-cultural, political, and legal influences from outside the individual. Organizational factors impacting behavior are related to the work environment, including physical facilities, structure and leadership within the organization, and its reward system. In conclusion, the document states that behavior can be considered an input-output system influenced by goals and the interplay of these various internal and external factors.
2. INTRODUCTION
Human behaviour a complex
phenomenon as it is most
difficult to define in absolute
terms. An individual's behaviour
may change due to a change in
the same environment or
exposure to a different
environment. Different people
7. BIOGRAPHICAL
CHARACTERISTICS
Physical characteristics: Some of
these characteristics are related to
height, skin, complexion, vision, sha
pe and size of nose, weight etc.
Age: Age is considered to be an
inherited characteristic because it is
determined by date of birth.
Gender: Being a male or female is
genetic in nature and it is considered
8. BIOGRAPHICAL
CHARACTERISTICS
Religion: The religion and culture
also determine attitudes towards
financial incentives. People who are
highly religious are supposed to
have high moral values,eg; they are
honest they do not tell lies or talk ill
of others.
Marital status: There are not enough
studies to draw any conclusion as to
9. BIOGRAPHICAL
CHARACTERISTICS
Experience: Work experience is
considered to be a good indicator of
employee productivity. Research
indicates that there is a positive
relationship between seniority and
job performance.
Intelligence: It is considered that
intelligence is an inherited quality.
Intelligence can be enhanced with
efforts, hard work, proper
10. BIOGRAPHICAL
CHARACTERISTICS
Ability: Ability refers to the capacity
or capability of an individual to
perform the various tasks in a job.
Two types ability of an individual are;
o Intellectual ability
o Physical ability
11. LEARNED
CHARACTERISTICS
Personality: Personality generally
refers to personal traits such as
dominance, aggressiveness,
persistence and other qualities
reflected through a person’s
behaviour.
Perception: It is a process by which
information enters our minds and is
interpreted in order to give some
12. LEARNED
CHARACTERISTICS
Attitude: Attitude is just like
perception but with a frame of
reference. It is a tendency to act in a
certain way, either favourably or
unfavourably concerning objects,
people or events.
Values: Values determine what is
right and what is wrong, where right
or wrong is interpreted in terms of
14. ENVIRONMENTAL FACTORS
The behaviour of an individual is
affected to a large extent by the
economic environment. The
economic factors are;
Employment Level
Wage Rates
General Economic Environment
Technological Development
15. ENVIRONMENTAL FACTORS
Socio- cultural Factors :The social
environment of an includes his
relationship with family
members, friends, colleagues, super
visors and subordinates.
Political Factors: The political idea
logy of a country affects the
individual behaviour through the
relative freedom available to its
16. ENVIRONMENTAL FACTORS
Legal Environment: Rules
and laws are formalized
and written standards of
behaviour. Both rules laws
are strictly enforced by the
legal system.
17. ORGANISATIONAL
FACTORS
Physical Facilities: Some of the
factors are influence individual
behavior are noise level, heat , light,
nature of job etc.
Organization Structure And Design:
The behaviour and performance of
the individual is influenced by where
that person fits into the
organizational hierarchy.
18. ORGANISATIONAL FACTORS
Leadership: The system of
leadership is established by the
management to provide direction,
assistance, advice and coaching to
individuals.
Reward System: The behaviour and
performance of the individuals is
also influenced by the reward
system established by the
19. CONCLUSION
Behaviour can be considered as an
input-output system. This concept
assumes that behaviour is not
simply a random phenomenon but is
goal directed so that a measurable
correlation exists between the goals
behaviour. Behaviour is related to
performance and productivity.
Performance is a reflection of three