Identity Live Sydney 2017 - Andrew Latham

•Download as PPTX, PDF•

1 like•407 views

Identity is the key to providing compelling products and services for customers. Digital services are leveraging internet of things (IoT) devices–health sensors, home lighting, commercial building control, connected vehicles, and so on–but security, privacy and consent is a major concern. To provide a secure connected experience for customers, you need a holistic identity strategy, where “identities” represent not just humans, but devices, things, and services, and you also need to harness the complex relationships between them. Customers need assurance their interactions with IoT devices are secure, and they need control over how all of their data is used and shared. Learn how you can solve these and other challenging customer identity and access management (CIAM) problems today, and be ready for the identity challenges of the future with ForgeRock.

© 2017 ForgeRock. All rights reserved.
Securing Customer
Interaction Anytime,
Anywhere
Andrew Latham
Director, APJ Customer Engineering
Adam Biviano
Senior Customer Engineer
Michael Watson
Pre-Sales Solution Manager, Daon

© 2017 ForgeRock. All rights reserved.
Voice
Control
Has
Become
Practical

© 2017 ForgeRock. All rights reserved.
James St. John
CC 2.0
Name: Obsidian
Color: Deep black
Luster: Vitreous
Category: Volcanic glass
Mohs scale: 5-6
Guessed by Alexa:
In About 5 minutes
The Obsidian Order

© 2017 ForgeRock. All rights reserved.
Customer Focus Starts With a Seamless
Experience:
"In the age of the customer, truly customer-obsessed retailers
are actively investing and working to develop and deliver a
seamless shopping experience across all touchpoints."
"Customers have long stopped
thinking about (or even
understanding) channels. They don't
differentiate experience by online,
mobile, social, or store."
Omnichannel or Bust

© 2017 ForgeRock. All rights reserved.
Spending Real Money with
Your Voice, As Easy As…
This is great, when the risk is low.
1. You: “Alexa, order dog food.”
2. Echo: “The top search result is...would you like to buy
it?”
3. You: “Yes.”

© 2017 ForgeRock. All rights reserved.
Creating Trust and Confidence is
Easy When Customers Are Ordering
Pizza
It’s Really Hard When They Are
Transferring Money

© 2017 ForgeRock. All rights reserved.
“These would-be spies also can view an owner's Amazon
credentials and authentication tokens, and steal sensitive
information from apps on the device.”
https://www.infosecurity-magazine.com/news/alexa-hack-allows-continuous/

© 2017 ForgeRock. All rights reserved.
51%of respondents cited privacy, data leakage, ID theft or
security as a major concern of using virtual personal
assistants.
Gartner, Market Trends: Human-Machine Interactions — Role of Voice
Across Devices and Ways to Enhance Customer Experience
Published: 14 March 2017 ID: G00324311

© 2017 ForgeRock. All rights reserved.
The Keys to Securing
Voice-Based Customer Interactions
Identity and Trust
Consistent Omnichannel Experience
Privacy and Consent

© 2017 ForgeRock. All rights reserved.
Trust Begins with Identity
Identity ties everything together,
person to person, person to service,
machine to machine, and more…
Users
Devices
Things
Services
...
© 2017 ForgeRock. All rights reserved.

© 2017 ForgeRock. All rights reserved.
Mobile App Customer Service
Single View Omnichannel
Adaptive
Context
Privacy &
Consent
Threat
Intelligence
Customer
Intelligence
Persistent Identity
Unified, Omnichannel Customer Experience
Brick and Mortar eCommerce/Web Virtual Personal Assistants
A Consistent User Experience
From Keyboard, To Phone, To Voice

© 2017 ForgeRock. All rights reserved.
Privacy and Consent Help Earn
Customers’ Trust
• It’s not just about ensuring the privacy of
the recordings, but the entire experience
• Allow customers to designate high and
low risk activities to reduce friction when
possible, increase it when necessary
• Give end users control over their data,
even when it’s not required by law

© 2017 ForgeRock. All rights reserved.
DEMO

© 2017 ForgeRock. All rights reserved.
The Authentication Journey
• Passwords/Pins are inherently insecure and offer a terrible
user experience leading to lower Net Promoter Score (NPS)
• PKI is a useful single factor mechanism to secure mobile
devices
• Biometric authentication is easy for your customers
• Combine PKI with Biometrics. You’ll achieve security, user
experience and a higher NPS.
• Use FIDO for a standards based approach – why go it alone?
14

© 2017 ForgeRock. All rights reserved.
Thank You

Identity doesn’t just represent a person: in the age of the internet of things, every individual device, machine, appliance, you-name-it that’s connected to the internet has an identity. With a Digital Identity System of Record in place, you can establish secure relationships between the digital identities of people, people and things, and between things themselves. Across the board, from utilities to services and everything in between, secure smart devices can now improve the quality and responsiveness of products and services we use.

Identity Live Paris 2017 | Mike Ellis

ForgeRock

Identity Live London 2017 | Daniel Raskin

ForgeRock

You still need to protect employees in the digital age, but the real opportunity for digital transformation lies in using identity not just to protect employees, but to get to know, interact with, and connect to prospects and customers across any channel–whether cloud, social, mobile, or the Internet of Things (IoT). Customer Identity Management requires going above and beyond a secure login. From a security perspective, you need continuous security that follows the user throughout their entire session. And as customers share data, from demographics to preferences to buying habits, you can use it to create authentic, engaging customer experiences that lead to lasting customer relationships. Better yet, you can earn customer trust while meeting privacy regulations like GDPR, by giving customers control over who has access to their data and for how long.

Identity Live Sydney 2017 - Ashley Stevenson

ForgeRock

Connected Car: Putting Digital Identity Behind the Wheel

ForgeRock

A modern connected vehicle is no longer just a car with a built-in wireless access point – it is a complex network of multiple interconnected systems from different vendors that are constantly communicating with each other as well as with various external parties, both consumer-facing and industrial. Each connected car is a rolling IoT ecosystem where industrial applications and protocols coexist with consumer-grade apps and services.

Hermann Wimmer - ForgeRock Identity Live 2017 - Dusseldorf

ForgeRock

Identity Live Sydney 2017 - Daniel Raskin

ForgeRock

GDPR is coming in Hot. Top Burning Questions Answered to Help You Keep Your C...

ForgeRock

Daniel Raskin, SVP Product Management, ForgeRock - The identity world is evolving … again. The growth of IoT endpoints is outpacing the scale of standard identity platforms. More non-traditional things are now given digital identities. New device protocols force identity platforms to become proficient in "foreign languages," in order to communicate with next-generation devices and services. The identity use case of yesteryear is gone: We need to reinvent what a typical identity deployment looks like. In this session, we will explore this changed world and discuss how identity needs to adapt.

Identity Live Sydney 2017 - Michael Dowling

ForgeRock

Businesses operate in a digital ecosystem that’s ever more connected, collaborative and complex. That means becoming a “self-sustaining enterprise”. What does this mean? Think about the business ecosystem as a neighbourhood. A self-sustaining enterprise understands and responds to who’s moving in and out, what they’re doing, and what threats they present. Identity is key to understanding and navigating new relationships in order to perform as effectively as possible while managing risk at an optimal level.

Amer Sports - ForgeRock Identity Live - Dusseldorf

ForgeRock

The Future is Now: The ForgeRock Identity Platform, Early 2017 Release

ForgeRock

The ForgeRock Identity Platform is trusted by companies around the world to be their foundation for digital transformation. ForgeRock extends their leadership in this space with the latest release of the ForgeRock Identity Platform, featuring advanced capabilities to meet the needs of today’s consumer facing digital services. In this webinar, learn how new features improve customer engagement and insight, offer greater privacy controls, extend security and usability for internet of things (IoT), enable DevOps and dynamic architectures, and more.

Identity Live Paris 2017 | Monetising Digital Customer Relationships

ForgeRock

By Steve Ferris SVP Global Customer Success, ForgeRock, Alain Barbier Principal Customer Engineer, ForgeRock, Leonard Moustacchis Senior Customer Engineer, ForgeRock You still need to protect employees in the digital age, but the real opportunity for digital transformation lies in using identity not just to protect employees, but to get to know, interact with, and connect to prospects and customers across any channel–whether cloud, social, mobile, or the Internet of Things (IoT). Customer Identity Management requires going above and beyond a secure login. From a security perspective, you need continuous security that follows the user throughout their entire session. And as customers share data, from demographics to preferences to buying habits, you can use it to create authentic, engaging customer experiences that lead to lasting customer relationships. Better yet, you can earn customer trust while meeting privacy regulations like GDPR, by giving customers control over who has access to their data and for how long.

Implications of GDPR in Conjunction with UMA

ForgeRock

ForgeRock Gartner 2016 Security & Risk Management Summit

ForgeRock

Digital growth demands identity management. Digital identities allow companies to identify and engage with their customers across devices, from laptops to mobiles, tablets, connected cars, healthcare wearables, and connected home devices. Companies cannot take advantage of mobile, cloud, or Internet of Things (IoT) innovations without a scalable, replicable identity strategy. This session is designed to help you understand the essentials of customer-focused identity and how it helps you engage with your customers.

Identity Live Sydney: Intelligent Authentication

ForgeRock

Intelligent Authentication (Identity Live Berlin 2018)

ForgeRock

Digital Identities in the Internet of Things - Securely Manage Devices at Scale

ForgeRock

In this webcast, KuppingerCole´s Principal Analyst Martin Kuppinger will introduce the concept of Identity Management for the Internet of Things. Following Martin's opening talk, ForgeRock´s Gerhard Zehethofer will discuss how ForgeRock is now extending these capabilities into the areas of managed and unmanaged devices, enhancing the customer experience as well as security and privacy at scale for people, services, and things.

Identity Live Sydney: Building Trust and Privacy in a Connected Society

ForgeRock

The Future of Digital Identity in the Age of the Internet of Things

ForgeRock

NYC Identity Summit Tech Day: ForgeRock Identity Platform Overview

ForgeRock

The digital pains of retail

ForgeRock

IoT Wonderland: Understanding the Magic of OAuth2 Device Registration Flow

ForgeRock

Identity Live Sydney 2017 - Ian Sorbello

ForgeRock

Ian will discuss the challenges and opportunities that come with managing customer identity management at HSBC, one of the largest banking and financial services organisations in the world. With over 37 million customers spread across 37 different markets, digital identity has become a strategic initiative for HSBC in order to modernise infrastructure and build stronger relationships with their customers. Ian will cover HSBC's path to consolidating on a single digital identity solution, as well as a few of the reasons why they chose ForgeRock including standards support, biometrics and API security.

2015 Identity Summit - CTO Innovation Center

ForgeRock

Lasse Andresen, CTO and Founder, ForgeRock A technology preview from our CTO office. Presentation looks at the Innovation coming out of ForgeRock Labs including the IoT SmartCity demonstration. Learn more about ForgeRock Access Management: https://www.forgerock.com/platform/access-management/ Learn more about ForgeRock Identity Management: https://www.forgerock.com/platform/identity-management/

Identity Live Sydney 2017 - Allan Foster & Eve Maler

ForgeRock

Bringing data protection, transparency and control to individuals is an essential part of the digital transformation journey. Evidenced not only by regulation, but also through the business innovation that drives truly trusted digital relationships between consumers and service providers. Hear how relationships are facing the same evolutionary pressures in the digital world as were faced in the physical world, and how ultimately they require the same civilised conventions.

Identity Live Sydney 2017 - Tim Sheedy

ForgeRock

Today it's all about the customer. And right after customer focused initiatives, business and technology leaders are prioritising the ability to improve innovation. They know that the disruptions they face in the age of the customer will not be addressed with business as usual. Innovation has been elevated to an initiative, which means that executives are focused on it. Identity and IoT are the first steps to be taken to ensure that the initiatives are pivotal in their success. Being able to verify identity - both of people and of things - is critical for the IoT: Are they real? Are they who they say they are? Where are they? What are they able to do? While machines do not care about privacy, they - and their owners and operators - do care about who is able to program, operate, or control them. In this presentation, Tim Sheedy will discuss how organisations are tackling the challenges of the IoT and customer first initiatives and how identity is playing an ever-increasing role in their success.

What's hot

The ForgeRock Identity Platform Extends CIAM, Fall 2017 Release

ForgeRock

Victor Ake and Chris Kawalek - ForgeRock Identity Live 2017 - Dusseldorf

ForgeRock

Gartner - ForgeRock Identity Live 2017 - Dusseldorf

ForgeRock

Identity Objects in Mirror Are Closer Than They Appear - Identity Live 2017 -...

ForgeRock

Identity Live Sydney 2017 - Michael Dowling

ForgeRock

Amer Sports - ForgeRock Identity Live - Dusseldorf

ForgeRock

The Future is Now: The ForgeRock Identity Platform, Early 2017 Release

ForgeRock

Identity Live Paris 2017 | Monetising Digital Customer Relationships

ForgeRock

Implications of GDPR in Conjunction with UMA

ForgeRock

ForgeRock Gartner 2016 Security & Risk Management Summit

ForgeRock

Identity Live Sydney: Intelligent Authentication

ForgeRock

Intelligent Authentication (Identity Live Berlin 2018)

ForgeRock

Digital Identities in the Internet of Things - Securely Manage Devices at Scale

ForgeRock

Identity Live Sydney: Building Trust and Privacy in a Connected Society

ForgeRock

The Future of Digital Identity in the Age of the Internet of Things

ForgeRock

NYC Identity Summit Tech Day: ForgeRock Identity Platform Overview

ForgeRock

The digital pains of retail

ForgeRock

IoT Wonderland: Understanding the Magic of OAuth2 Device Registration Flow

ForgeRock

Identity Live Sydney 2017 - Ian Sorbello

ForgeRock

2015 Identity Summit - CTO Innovation Center

ForgeRock

What's hot (20)

The ForgeRock Identity Platform Extends CIAM, Fall 2017 Release

Victor Ake and Chris Kawalek - ForgeRock Identity Live 2017 - Dusseldorf

Gartner - ForgeRock Identity Live 2017 - Dusseldorf

Identity Objects in Mirror Are Closer Than They Appear - Identity Live 2017 -...

Identity Live Sydney 2017 - Michael Dowling

Amer Sports - ForgeRock Identity Live - Dusseldorf

The Future is Now: The ForgeRock Identity Platform, Early 2017 Release

Identity Live Paris 2017 | Monetising Digital Customer Relationships

Implications of GDPR in Conjunction with UMA

ForgeRock Gartner 2016 Security & Risk Management Summit

Identity Live Sydney: Intelligent Authentication

Intelligent Authentication (Identity Live Berlin 2018)

Digital Identities in the Internet of Things - Securely Manage Devices at Scale

Identity Live Sydney: Building Trust and Privacy in a Connected Society

The Future of Digital Identity in the Age of the Internet of Things

NYC Identity Summit Tech Day: ForgeRock Identity Platform Overview

The digital pains of retail

IoT Wonderland: Understanding the Magic of OAuth2 Device Registration Flow

Identity Live Sydney 2017 - Ian Sorbello

2015 Identity Summit - CTO Innovation Center

Viewers also liked

Identity Live Sydney 2017 - Allan Foster & Eve Maler

ForgeRock

Identity Live Sydney 2017 - Tim Sheedy

ForgeRock

Analyst Keynote: Putting Customers First Requires Innovation and Identity - P...

ForgeRock

Today it’s all about the customer. Forrester research confirms that business and technology leaders are prioritizing initiatives that secure their company’s position in the age of the customer – improve customer experience, address rising customer expectations, and improve products and services. And right after customer focused initiatives, business and technology leaders are prioritizing the ability to improve innovation. They know that the disruptions they face in the age of the customer won’t be addressed with business as usual. Innovation has been elevated to an initiative, which means that executives are focused on it. What organizations are just finding out is that Identity and IoT initiatives map directly to customer first and innovation initiatives and are pivotal in their success. Being able to verify identity — both of people and of things — is critical for the IoT: Are they real? Are they who they say they are? Where are they? What are they able to or allowed to do? While machines don’t care about privacy, they — and their owners and operators — do care about who is able to program, operate, or control them. In this presentation, Jennifer Belissent, Principal Analyst at Forrester, will discuss how organizations are tackling the challenges of the IoT and customer first initiatives and how identity is playing an ever increasing role in their success.

Identity Live London 2017 | Marko Orenius

ForgeRock

Amer Sports is a world-leading sporting goods company with internationally recognized brands and is a manufacturer of apparel and equipment for athletes around the world. Digitalisation is now impacting the sports industry and consumer expectations of service, at both the retail and individual training level. Amer Sports views the coming disruption as an opportunity and is building capabilities to compete in an omnichannel marketing environment. Therefore, sports equipment IoT development is a high investment priority. Digital identities are at the core of this change and technology is allowing a new enterprise architecture to emerge. The way forward requires distinct thinking in the areas of privacy, security and scalability.

A Backstage Tour of Identity - Paris Identity Summit 2016

ForgeRock

Keynote: Tech, Trust, and Transformation - Paris Identity Summit 2016

ForgeRock

What does your identity say about you? In the digital world we can try and control the way the world sees us, but what we can’t control is how much trust people put in that narrative. Frédéric Simottel, High Tech Editior BFM BUSINESS, BFMTVl will explore the essential role of privacy and consent in a world where consumers are increasingly tech-savvy, and technology becomes ever more invasive. Drawing on insights from the day’s business and technology speakers, he will explore the evolution of online trust.

Paradigmo. Rock Kit, the Rapid Deployment Toolkit for ForgeRock Identity Plat...

ForgeRock

Winning with GDPR: How to Win Customer Loyalty and Trust

ForgeRock

Keynote : Customer Identity Builds Digital Trust - Paris Identity Summit

ForgeRock

DevOps Unleashed: Strategies that Speed Deployments

ForgeRock

Modern identity management platforms must be agile and secure enough to respond to demanding business timelines. As a result, many organizations are seeking cloud-based approaches to digital security and need offerings that are optimized for environments including Cloud Foundry, Azure, GCE, AWS and OpenStack. Your dev-ops strategy could be the difference between hitting or missing business-critical deadlines. In this webinar, learn how we are enhancing the ForgeRock Identity Platform to enable developers to use container-oriented technologies such as Kubernetes and Docker to accelerate deployment.

OpenAM: An Introduction

ForgeRock

The Business Ecosystem is a Neighborhood - ForgeRock Identity Live Austin 2017

ForgeRock

Lisa O'Connor, Global Security R&D Lead at Accenture Technology Labs - Businesses operate in a digital ecosystem that’s ever more connected, collaborative and complex. That means becoming a “self-sustaining enterprise.” What does this mean? Think about the business ecosystem as a neighborhood. A self-sustaining enterprise understands and responds to who’s moving in and out, what they’re doing, and what threats they present. Understand and navigate new relationships in order to perform as effectively as possible while managing risk at an optimal level.

HSBC - ForgeRock Identity Summit 2017 Dusseldorf

ForgeRock

OpenAM - An Introduction

ForgeRock

T-Systems. Automating ForgeRock Full Stack Deployments to a Magenta Cloud.

ForgeRock

Identity Live London 2017 | Kenneth May

ForgeRock

The Pensions Dashboard project is an important and exciting initiative for the UK consumer with an immense social purpose. It has the potential to significantly improve retirement planning, financial inclusion and consumer engagement with the pensions industry. Origo is working with ForgeRock and the wider industry to bring an enabling infrastructure to market. The solution will securely identify the consumer before orchestrating a search of pensions across the industry. Today we will provide a tour of the project to date. We’ll cover the architecture for identity, attribute exchange and resource sharing; bringing this to life with a demonstration.

Viewers also liked (16)

Identity Live Sydney 2017 - Allan Foster & Eve Maler

Identity Live Sydney 2017 - Tim Sheedy

Analyst Keynote: Putting Customers First Requires Innovation and Identity - P...

Identity Live London 2017 | Marko Orenius

A Backstage Tour of Identity - Paris Identity Summit 2016

Keynote: Tech, Trust, and Transformation - Paris Identity Summit 2016

Paradigmo. Rock Kit, the Rapid Deployment Toolkit for ForgeRock Identity Plat...

Winning with GDPR: How to Win Customer Loyalty and Trust

Keynote : Customer Identity Builds Digital Trust - Paris Identity Summit

DevOps Unleashed: Strategies that Speed Deployments

OpenAM: An Introduction

The Business Ecosystem is a Neighborhood - ForgeRock Identity Live Austin 2017

HSBC - ForgeRock Identity Summit 2017 Dusseldorf

OpenAM - An Introduction

T-Systems. Automating ForgeRock Full Stack Deployments to a Magenta Cloud.

Identity Live London 2017 | Kenneth May

Similar to Identity Live Sydney 2017 - Andrew Latham

Client Portal: Your Path to Business Freedom and Engagement

Global Creative Group, Inc

UX of IoT: Making Meaningful Connections for Users

Kat Jayne

ePoD: Advancements in Delivery Automation and Proof of Delivery

Global Creative Group, Inc

Universal Studios 30 day study

Joel Martin

How your enterprise can survive (and thrive!) in the new age of multi-vendor,...

Vyopta Incorporated

Interact 2017 Keynote: Empowering Experiences Through Advertising by Jack Rut...

IAB Europe

Building a Voice product for fun and profit - Twilio

nico_acosta

DEC-16-UNLEASH THE POWER OF HUMAN COLLABORATIONMichael G. Schwarzwalder

HDI Capital Area March 17, 2017 Meeting Slides Presentation

hdicapitalarea

Webinar: Three Steps to Transform Your Mobile App into a Security Factor

Ping Identity

It’s your job to secure customer interactions with your brand. Enabling multi-factor authentication (MFA) for your customers can secure their data, even if their credentials get compromised elsewhere. You may be asking yourself, “doesn’t MFA add friction and detract from their customer experience?” Join Pamela Dingle, Principal Technical Architect for Ping Identity, as she outlines three easy steps to transform your own mobile application into a second factor that is both secure and convenient. You will learn how to achieve transaction approvals, strong device-based mobile app authentication, and many other use cases from your own mobile app, with minimal impact on your existing authentication infrastructure. Stay tuned for the webinar replay. To learn more, download the 'Multi-factor Authentication for Customers' white paper: http://www.bit.ly/2tusUA0

Engaging with the Omni-Channel Consumer - Trappings & Opportunities

Cross Channel Marketing Optimization Group

Everyone talks about making decisions with data; yet many are frustrated by the confusion and false promises of 'big data'. What marketers really need is the right data at the right time in the right context to engage their customers. Steve Briley, VP of Data Sciences & Analytics at Acxiom explores the trappings of engaging with the omni-channel consumer and fundamental marketing techniques to deliver deeply personal customer experiences over timAe.

The Relationship Model

Chris Adriaensen

Identité et Automobile

Leonard Moustacchis

Asia Insurance Innovation Award 2017 - LumenLab

The Digital Insurer

Beyond username and password it's continuous authorization webinar

ForgeRock

Legacy access management using simple usernames and passwords at the 'digital front door' is not enough in today's connected-everywhere mobile environment. Wouldn't it be better if access decisions were made at the moment each access attempt is made for every resource? And wouldn't it be even better if policies considered real-time and historical user and session data to assess risk, and reacted accordingly by scaling authentication requirements up or down dynamically? In this webinar, learn how the ForgeRock Identity Platform can do this and much more, to keep your users happy and your data secure.

Visiple Partner Presentation

Evan Andriopoulos

Ep nuance webinar v5Echopass Corporation

Enhancing the User Experience Through the Sense of Touch with Bob Heubel

FITC

Touchscreens have become the default UI in mobile devices, but with their adoption, the lack of tactile feedback is a common complaint. The best applications today, involve multi-sensory – HD graphics and quality sound are no longer sufficient to stand out from the crowd. Haptics (vibration touch feedback) lets people feel what is going on in advance – powering intuitive experiences. Haptics can add a sense of realism which is unexpected in mobile applications. Android developers can now offer different haptic effects in mobile applications by leveraging new free tools and solutions that easily integrate haptic effects feedback into their designs. In this session Immersion’s Haptic Expert Team, will demonstrate how to enhance the user experience, differentiate your applications from the hundreds and thousands of apps in the market and take your application to the next level of interactions. The presentation will introduce the concept of haptic feedback, development tools, and good design principles for creating haptic effects for mobile apps.

INDUSTRIA 4.0 - Il trasferimento tecnologico attraverso i Digital Innovation ...

Data Driven Innovation

"Industria 4.0" sta diventando il simbolo della rinascita industriale del Paese. Le forze che favoriscono il rilancio delle filiere manifatturiere sono tante e i finanziamenti stanno diventando significativi. L’Europa pretende che sia il trasferimento tecnologico da parte dei centri di competenza, sia la domanda di nuove tecnologie da parte delle PMI, siano agevolate e soddisfatte in maniera efficiente. I Digital Innovation Hub, già sperimentati in Germania, inizieranno il loro lavoro anche in Italia. Vediamo come le nuove forme di sharing, circular e maker economy se ne potranno avvantaggiare

MoZeus worldwide shopper marketing capabilitiesslubey

Similar to Identity Live Sydney 2017 - Andrew Latham (20)

Client Portal: Your Path to Business Freedom and Engagement

UX of IoT: Making Meaningful Connections for Users

ePoD: Advancements in Delivery Automation and Proof of Delivery

Universal Studios 30 day study

How your enterprise can survive (and thrive!) in the new age of multi-vendor,...

Interact 2017 Keynote: Empowering Experiences Through Advertising by Jack Rut...

Building a Voice product for fun and profit - Twilio

DEC-16-UNLEASH THE POWER OF HUMAN COLLABORATION

HDI Capital Area March 17, 2017 Meeting Slides Presentation

Webinar: Three Steps to Transform Your Mobile App into a Security Factor

Engaging with the Omni-Channel Consumer - Trappings & Opportunities

The Relationship Model

Identité et Automobile

Asia Insurance Innovation Award 2017 - LumenLab

Beyond username and password it's continuous authorization webinar

Visiple Partner Presentation

Ep nuance webinar v5

Enhancing the User Experience Through the Sense of Touch with Bob Heubel

INDUSTRIA 4.0 - Il trasferimento tecnologico attraverso i Digital Innovation ...

MoZeus worldwide shopper marketing capabilities

More from ForgeRock

Get the Exact Identity Solution You Need - In the Cloud - AWS and Beyond

ForgeRock

Identity Live Sydney: Identity Management - A Strategic Opportunity

ForgeRock

Identity Live Singapore: Transform Your Cybersecurity Capability

ForgeRock

Identity Live Singapore 2018 Keynote Presentation

ForgeRock

Identity Live Sydney 2018 Keynote Presentation

ForgeRock

Identity Live Singapore: Just Ask 'Em

ForgeRock

Identity Live Singapore: Building Trust & Privacy in a Connected Society

ForgeRock

Get the Exact Identity Solution you Need in the Cloud - Deep Dive

ForgeRock

Containerized IAM on Amazon Web Services - Deep Dive A deep technical look at the architecture behind running containerized IAM on AWS and what your team needs for a successful deployment You’ll experience an in depth review of: Assets and processes needed to containerize ForgeRock Architecture and processes guiding containerized IAM on AWS How containers are deployed into Kubernetes Monitoring and management strategies Continuous integration configuration

Get the Exact Identity Solution You Need - In the Cloud - Overview

ForgeRock

ForgeRock and Trusona - Simplifying the Multi-factor User Experience

ForgeRock

Authentication and MFA is no longer a one-mode-fits-all experience. Customer-centric companies need flexible intelligence models and simple, consistent login journeys across channels—web, call center, mobile—without being forced to bolt MFA on top of usernames and passwords. ForgeRock’s VP, Global Strategy and Innovation, Ben Goodman, and Trusona’s Chief Design Officer, Kevin Goldman, explain how ForgeRock combined with Trusona creates a broad range of multi-factor authentication modalities all with a consistent user experience, including primary MFA without usernames, passwords or typing whatsoever. Bonus: Trusona will reveal findings from the first-ever passwordless MFA behavioral research.

Opening Keynote (Identity Live Berlin 2018)

ForgeRock

Steinberg - Customer identity as the cornerstone of our approach to digitaliz...

ForgeRock

BMW Group - Identity Enables the Next 100 Years.. (Identity Live Berlin 2018)

ForgeRock

Trust is Everything - The Future of Identity and the ForgeRock Platform (Iden...

ForgeRock

Silo Busters- The Value of User and Data Centricity beyond IoT Devices (Ident...

ForgeRock

Shift from GDPR readiness to sustained compliance to improve your business an...

ForgeRock

Customer Safeguarding, Fraud and GDPR: Manah Khalil

ForgeRock

Applying Innovative Tools for GDPR Success

ForgeRock

The GDPR's enforcement date is finally around the corner: May 25th. Have you successfully conceived of this groundbreaking EU regulation as a business opportunity? Have you addressed the challenges of both compliance and customer trust in a more comprehensive fashion? In this webcast, ForgeRock experts Nick Caley, VP of Financial and Regulatory, and Eve Maler, VP of Innovation and Emerging Technology, and Carlos Scott, Digital Risk Consultant will: Discuss the GDPR in the context of regulatory compliance, digital innovation, and "ripped from the headlines" tensions in consumer trust and the personal data economy Describe important privacy, consent, and trust innovations made in recent times, including in the standards world (OAuth, UMA, and more) Demonstrate capabilities of the ForgeRock Identity Platform that address GDPR requirements, including a Profile and Privacy Management dashboard

What the Internet of Things Means for Consumer Privacy: Veronica Lara

ForgeRock

Identity Live in Austin Keynote

ForgeRock

More from ForgeRock (20)

Get the Exact Identity Solution You Need - In the Cloud - AWS and Beyond

Identity Live Sydney: Identity Management - A Strategic Opportunity

Identity Live Singapore: Transform Your Cybersecurity Capability

Identity Live Singapore 2018 Keynote Presentation

Identity Live Sydney 2018 Keynote Presentation

Identity Live Singapore: Just Ask 'Em

Identity Live Singapore: Building Trust & Privacy in a Connected Society

Get the Exact Identity Solution you Need in the Cloud - Deep Dive

Get the Exact Identity Solution You Need - In the Cloud - Overview

ForgeRock and Trusona - Simplifying the Multi-factor User Experience

Opening Keynote (Identity Live Berlin 2018)

Steinberg - Customer identity as the cornerstone of our approach to digitaliz...

BMW Group - Identity Enables the Next 100 Years.. (Identity Live Berlin 2018)

Trust is Everything - The Future of Identity and the ForgeRock Platform (Iden...

Silo Busters- The Value of User and Data Centricity beyond IoT Devices (Ident...

Shift from GDPR readiness to sustained compliance to improve your business an...

Customer Safeguarding, Fraud and GDPR: Manah Khalil

Applying Innovative Tools for GDPR Success

What the Internet of Things Means for Consumer Privacy: Veronica Lara

Identity Live in Austin Keynote

Recently uploaded

The Metaverse and AI: how can decision-makers harness the Metaverse for their...

Jen Stirrup

The Metaverse is popularized in science fiction, and now it is becoming closer to being a part of our daily lives through the use of social media and shopping companies. How can businesses survive in a world where Artificial Intelligence is becoming the present as well as the future of technology, and how does the Metaverse fit into business strategy when futurist ideas are developing into reality at accelerated rates? How do we do this when our data isn't up to scratch? How can we move towards success with our data so we are set up for the Metaverse when it arrives? How can you help your company evolve, adapt, and succeed using Artificial Intelligence and the Metaverse to stay ahead of the competition? What are the potential issues, complications, and benefits that these technologies could bring to us and our organizations? In this session, Jen Stirrup will explain how to start thinking about these technologies as an organisation.

Enhancing Performance with Globus and the Science DMZ

Globus

Transcript: Selling digital books in 2024: Insights from industry leaders - T...

BookNet Canada

The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more. Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/ Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.

Introduction to CHERI technology - Cybersecurity

mikeeftimakis1

FIDO Alliance Osaka Seminar: Overview.pdf

FIDO Alliance

Climate Impact of Software Testing at Nordic Testing Days

Kari Kakkonen

My slides at Nordic Testing Days 6.6.2024 Climate impact / sustainability of software testing discussed on the talk. ICT and testing must carry their part of global responsibility to help with the climat warming. We can minimize the carbon footprint but we can also have a carbon handprint, a positive impact on the climate. Quality characteristics can be added with sustainability, and then measured continuously. Test environments can be used less, and in smaller scale and on demand. Test techniques can be used in optimizing or minimizing number of tests. Test automation can be used to speed up testing.

RESUME BUILDER APPLICATION Project for students

KAMESHS29

FIDO Alliance Osaka Seminar: Passkeys at Amazon.pdf

FIDO Alliance

The Future of Platform Engineering

Jemma Hussein Allen

GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...

James Anderson

Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management. The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM). Speakers: Bob Boule Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle. Gopinath Rebala Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.

Quantum Computing: Current Landscape and the Future Role of APIs

Vlad Stirbu

State of ICS and IoT Cyber Threat Landscape Report 2024 preview

Prayukth K V

The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development. The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers: State of global ICS asset and network exposure Sectoral targets and attacks as well as the cost of ransom Global APT activity, AI usage, actor and tactic profiles, and implications Rise in volumes of AI-powered cyberattacks Major cyber events in 2024 Malware and malicious payload trends Cyberattack types and targets Vulnerability exploit attempts on CVEs Attacks on counties – USA Expansion of bot farms – how, where, and why In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East Why are attacks on smart factories rising? Cyber risk predictions Axis of attacks – Europe Systemic attacks in the Middle East Download the full report from here: https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/

FIDO Alliance Osaka Seminar: The WebAuthn API and Discoverable Credentials.pdf

FIDO Alliance

FIDO Alliance Osaka Seminar: Passkeys and the Road Ahead.pdf

FIDO Alliance

UiPath Community Day Dubai: AI at Work..

UiPathCommunity

Welcome to the first live UiPath Community Day Dubai! Join us for this unique occasion to meet our local and global UiPath Community and leaders. You will get a full view of the MEA region's automation landscape and the AI Powered automation technology capabilities of UiPath. Also, hosted by our local partners Marc Ellis, you will enjoy a half-day packed with industry insights and automation peers networking. 📕 Curious on our agenda? Wait no more! 10:00 Welcome note - UiPath Community in Dubai Lovely Sinha, UiPath Community Chapter Leader, UiPath MVPx3, Hyper-automation Consultant, First Abu Dhabi Bank 10:20 A UiPath cross-region MEA overview Ashraf El Zarka, VP and Managing Director MEA, UiPath 10:35: Customer Success Journey Deepthi Deepak, Head of Intelligent Automation CoE, First Abu Dhabi Bank 11:15 The UiPath approach to GenAI with our three principles: improve accuracy, supercharge productivity, and automate more Boris Krumrey, Global VP, Automation Innovation, UiPath 12:15 To discover how Marc Ellis leverages tech-driven solutions in recruitment and managed services. Brendan Lingam, Director of Sales and Business Development, Marc Ellis

Elizabeth Buie - Older adults: Are we really designing for our future selves?

Nexer Digital

Le nuove frontiere dell'AI nell'RPA con UiPath Autopilot™

UiPathCommunity

In questo evento online gratuito, organizzato dalla Community Italiana di UiPath, potrai esplorare le nuove funzionalità di Autopilot, il tool che integra l'Intelligenza Artificiale nei processi di sviluppo e utilizzo delle Automazioni. 📕 Vedremo insieme alcuni esempi dell'utilizzo di Autopilot in diversi tool della Suite UiPath: Autopilot per Studio Web Autopilot per Studio Autopilot per Apps Clipboard AI GenAI applicata alla Document Understanding 👨‍🏫👨‍💻 Speakers: Stefano Negro, UiPath MVPx3, RPA Tech Lead @ BSP Consultant Flavio Martinelli, UiPath MVP 2023, Technical Account Manager @UiPath Andrei Tasca, RPA Solutions Team Lead @NTT Data

By Design, not by Accident - Agile Venture Bolzano 2024

Pierluigi Pugliese

Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...

UiPathCommunity

💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™: See how to accelerate model training and optimize model performance with active learning Learn about the latest enhancements to out-of-the-box document processing – with little to no training required Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath. Speakers: 👨‍🏫 Andras Palfi, Senior Product Manager, UiPath 👩‍🏫 Lenka Dulovicova, Product Program Manager, UiPath

SAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdf

Peter Spielvogel

Building better applications for business users with SAP Fiori. • What is SAP Fiori and why it matters to you • How a better user experience drives measurable business benefits • How to get started with SAP Fiori today • How SAP Fiori elements accelerates application development • How SAP Build Code includes SAP Fiori tools and other generative artificial intelligence capabilities • How SAP Fiori paves the way for using AI in SAP apps

Recently uploaded (20)

The Metaverse and AI: how can decision-makers harness the Metaverse for their...

Enhancing Performance with Globus and the Science DMZ

Transcript: Selling digital books in 2024: Insights from industry leaders - T...

Introduction to CHERI technology - Cybersecurity

FIDO Alliance Osaka Seminar: Overview.pdf

Climate Impact of Software Testing at Nordic Testing Days

RESUME BUILDER APPLICATION Project for students

FIDO Alliance Osaka Seminar: Passkeys at Amazon.pdf

The Future of Platform Engineering

GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...

Quantum Computing: Current Landscape and the Future Role of APIs

State of ICS and IoT Cyber Threat Landscape Report 2024 preview

FIDO Alliance Osaka Seminar: The WebAuthn API and Discoverable Credentials.pdf

FIDO Alliance Osaka Seminar: Passkeys and the Road Ahead.pdf

UiPath Community Day Dubai: AI at Work..

Elizabeth Buie - Older adults: Are we really designing for our future selves?

Le nuove frontiere dell'AI nell'RPA con UiPath Autopilot™

By Design, not by Accident - Agile Venture Bolzano 2024

Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...

SAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdf

Identity Live Sydney 2017 - Andrew Latham

1. © 2017 ForgeRock. All rights reserved. Securing Customer Interaction Anytime, Anywhere Andrew Latham Director, APJ Customer Engineering Adam Biviano Senior Customer Engineer Michael Watson Pre-Sales Solution Manager, Daon

3. © 2017 ForgeRock. All rights reserved. James St. John CC 2.0 Name: Obsidian Color: Deep black Luster: Vitreous Category: Volcanic glass Mohs scale: 5-6 Guessed by Alexa: In About 5 minutes The Obsidian Order

4. © 2017 ForgeRock. All rights reserved. Customer Focus Starts With a Seamless Experience: "In the age of the customer, truly customer-obsessed retailers are actively investing and working to develop and deliver a seamless shopping experience across all touchpoints." "Customers have long stopped thinking about (or even understanding) channels. They don't differentiate experience by online, mobile, social, or store." Omnichannel or Bust

5. © 2017 ForgeRock. All rights reserved. Spending Real Money with Your Voice, As Easy As… This is great, when the risk is low. 1. You: “Alexa, order dog food.” 2. Echo: “The top search result is...would you like to buy it?” 3. You: “Yes.”

7. © 2017 ForgeRock. All rights reserved. “These would-be spies also can view an owner's Amazon credentials and authentication tokens, and steal sensitive information from apps on the device.” https://www.infosecurity-magazine.com/news/alexa-hack-allows-continuous/

8. © 2017 ForgeRock. All rights reserved. 51%of respondents cited privacy, data leakage, ID theft or security as a major concern of using virtual personal assistants. Gartner, Market Trends: Human-Machine Interactions — Role of Voice Across Devices and Ways to Enhance Customer Experience Published: 14 March 2017 ID: G00324311

10. © 2017 ForgeRock. All rights reserved. Trust Begins with Identity Identity ties everything together, person to person, person to service, machine to machine, and more… Users Devices Things Services ... © 2017 ForgeRock. All rights reserved.

11. © 2017 ForgeRock. All rights reserved. Mobile App Customer Service Single View Omnichannel Adaptive Context Privacy & Consent Threat Intelligence Customer Intelligence Persistent Identity Unified, Omnichannel Customer Experience Brick and Mortar eCommerce/Web Virtual Personal Assistants A Consistent User Experience From Keyboard, To Phone, To Voice

12. © 2017 ForgeRock. All rights reserved. Privacy and Consent Help Earn Customers’ Trust • It’s not just about ensuring the privacy of the recordings, but the entire experience • Allow customers to designate high and low risk activities to reduce friction when possible, increase it when necessary • Give end users control over their data, even when it’s not required by law

14. © 2017 ForgeRock. All rights reserved. The Authentication Journey • Passwords/Pins are inherently insecure and offer a terrible user experience leading to lower Net Promoter Score (NPS) • PKI is a useful single factor mechanism to secure mobile devices • Biometric authentication is easy for your customers • Combine PKI with Biometrics. You’ll achieve security, user experience and a higher NPS. • Use FIDO for a standards based approach – why go it alone? 14

Identity Live Sydney 2017 - Andrew Latham

Recommended

Recommended

More Related Content

What's hot

What's hot (20)

Viewers also liked

Viewers also liked (16)

Similar to Identity Live Sydney 2017 - Andrew Latham

Similar to Identity Live Sydney 2017 - Andrew Latham (20)

More from ForgeRock

More from ForgeRock (20)

Recently uploaded

Recently uploaded (20)

Identity Live Sydney 2017 - Andrew Latham