The document discusses ForgeRock's identity and access management platform and its focus on building trust and privacy in a connected society. It outlines ForgeRock's priorities around security, privacy, consent, relationships and making its platform IoT ready. It describes new features in ForgeRock 6.0 like authentication trees and predictive profiling, and themes for the 6.5 release around smarter identity, cloud/DevOps and performance. The document claims ForgeRock's platform enables organizations to quickly respond to customer demands, improves user experience through less intrusive logins, unifies security silos to reduce risk, and helps service providers and business leaders gain customer insights.

1. TRUSTTHE POWER OF IDENTITY

2. Customer Journey –
Building Trust &
Privacy in a
Connected Society Peter Barker
EVP & Chief Product Officer
ForgeRock
Steve White
VP Chief Security Officer
ForgeRock

3. Copyright © 2018 ForgeRock. All rights reserved
/THE ROAD AHEAD

4. Copyright © 2018 ForgeRock. All Rights Reserved.
/VALUE DRIVERS

5. Copyright © 2018 ForgeRock. All Rights Reserved.
/IDENTITY
AT THE CENTER
OF EVERYTHING

6. Copyright © 2018 ForgeRock. All Rights Reserved.
/RELATIONSHIPS

7. Copyright © 2018 ForgeRock. All Rights Reserved.
/IOT

8. Copyright © 2018 ForgeRock. All Rights Reserved.
/RUN EVERYWHERE

9. Copyright © 2018 ForgeRock. All Rights Reserved.
/PREDICTIVE
(VS. REACTIVE)

10. Copyright © 2018 ForgeRock. All Rights Reserved.
/TRUST

11. Security
ConsentPrivacy
TRUST
/TRUST TRIAD
Copyright © 2018 ForgeRock. All rights reserved
IDENTITY

12. Copyright © 2018 ForgeRock. All Rights Reserved.
/INVESTMENT PRIORITIES
SECURITY,
PRIVACY
& CONSENT
RELATIONSHIPS
SCALABLE,
UNIFIED
PLATFORM
IOT READY
CONTEXTUAL
IDENTITY
SaaS,
CLOUD &
DEVOPS

13. /CURRENT
Overview of ForgeRock 6.0 &
Upcoming 6.5 Releases

14. Powerful Authentication
Orchestration
• Visually map user
authentication
journeys
• Dynamically
personalize
experiences
• Less intrusive login
journeys improve user
sat
• Agility to respond to
customer needs
/6.0 AUTHENTICATION TREES

15. /6.0 PLATFORM-WIDE MONITORING

16. /OTHER NOTABLE 6.0 ITEMS
/PROGRESSIVE PROFILING Build customer profiles progressively and over time
/SOCIAL ATTRIBUTES SYNC Social linked accounts now refresh attributes on every login
/T&Cs VERSIONING Keep track and version T&Cs to customers
/IG ROUTE EDITOR (EA) Rich experience to design routes that is developer friendly
/ENTRY TIME TO LIVE IN DIRECTORY Native performance to address expired entries
/PERFORMANCE Improvements in Core Token Service, IDM, AM, and Directory

17. /6.5 RELEASE THEMES
Smarter
Identity
Cloud/
DevOps
Performance &
Platform
Transforming our on-
premise product to run
seamlessly in public cloud
and offering our products
as a service
Laying the groundwork for
graph, machine learning
and releasing intelligent
features
Performant, secure,
feature-rich platform

18. /BUSINESS VALUE
Future-proof
innovation,
customisation, and
ease of use enables
the organisation to
quickly respond to
customer demands
People receive a
less intrusive login
journey, improving
their relationship
with the service
Security teams can
unify silos and
deliver targeted risk
reduction
Service providers
can receive more
information and
context of the end
user in order to
deliver dynamic
personalisation
Business Leaders
can gain insight into
the customer
journey to improve
conversion and
engagement across
touch-points

19. Copyright © 2018 ForgeRock. All rights reserved
Thank You

21. THANK YOU TO OUR SPONSORS!