Businesses operate in a digital ecosystem that’s ever more connected, collaborative and complex. That means becoming a “self-sustaining enterprise”. What does this mean? Think about the business ecosystem as a neighbourhood. A self-sustaining enterprise understands and responds to who’s moving in and out, what they’re doing, and what threats they present. Identity is key to understanding and navigating new relationships in order to perform as effectively as possible while managing risk at an optimal level.

1. Michael Dowling
APAC Digital Identity Lead
Accenture Australia
Identity Live Sydney
August 15th 2017

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NAVIGATING COMPLEX
ECOSYSTEMS
Businesses operate in a digital ecosystem that is becoming
ever more connected, collaborative and complex.
Think about your ecosystem as a neighbourhood…

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WHO IS IN YOUR
NEIGHBOURHOOD?

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A SELF-SUSTAINING
ENTERPRISE
UNDERSTANDS AND
RESPONDS TO WHO’S
MOVING IN AND OUT,
WHAT THEY’RE DOING,
AND WHAT THREATS
THEY PRESENT.

5. Has the agility to
sense & respond to
threats and vulnerabilities
as they present themselves
THE SELF-SUSTAINING ENTERPRISE
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Infrastructure shifts
security postures
in response to
ecosystem changes.
Uses predictive
analytics and cognitive
modelling to automate how
enterprise security “thinks”
about threats or risks.
Infrastructure
paradigms such as network
functions virtualisation (NFV)
and serverless architectures
introduce the agility needed
to “react”.

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Proliferation of
insecure devices
Merging of personal
and professional lives
and data
Attackers
“weaponising”
the internet
CYBER RISKS IN A NEW
BUSINESS ECOSYSTEM
Businesses operate in a digital ecosystem that is
becoming ever more connected, collaborative and complex.

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THE NECESSARY FUNDAMENTALS
OF SELF-SUSTAINING ENTERPRISES
Continuous discovery
and classification
of new assets
(user, device or data)
Trust-based
authentication assigns a
“trust-level”
to each device
An adaptive, intelligent
security platform will
streamline security
operations and reduce
complexity

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THE
EVOLUTION
OF TRUST
PRINCIPLES
Digital
Trust
Think digital trust is cornerstone
of digital economy
33% Proactively brought ethics into
Tech Vision discussion
83%

9. A self-sustaining approach enhances existing cybersecurity capabilities through
automation, machine learning, software-defined networking and new approaches to
infrastructure.
ENABLING THE SELF-SUSTAINING
ENTERPRISE
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An adaptive, intelligent platform that can
deliver a self-healing, scalable security
environment

10. More sophisticated identity methods for seamless integration
Consistent user experience across applications, devices and internet-connected
things to manage persistent identity.
Going serverless
Applications built within a serverless architecture exist as individual functions, with a
strong definition for how data needs to flow between them. It required operational
discipline--triggers and microservices--which can be leveraged for cyber defense.
Thinking about infrastructure and security as code
Software-defined security has controls designed independently of the physical
infrastructure. Virtualising in this way provides the flexibility and agility to control and
quarantine small parts of the network/device.
Becoming dynamic
As threats or risks change, the self-sustaining enterprise responds by segmenting,
moving and morphing assets with a much more fluid and unpredictable approach to
managing business risks, protecting assets or containing incidents.
ENABLING THE SELF-SUSTAINING
ENTERPRISE
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Continuous Integration through DevOps
Continuous / Persistent Authorisation
Micro-services / Serverless
Customer Driven Authentication
Experiences
Data Privacy
Device / Phone as Token
Robotic Provisioning
Biometrics
Blockchain
IOT Asset and Trust
IDENTITY
“By 2020, a typical small
enterprise's IAM program will
span a million people, 10
million things and billions of
relationships, driving
significant simplification of its
approach to IAM.”
Source: Gartner (May 2015)
Trends that promise to disrupt how we think about Identity

12. THE OPPORTUNITY
Rapid enablement of cloud, mobile and IoT Digital Identity service delivers a
richer, seamless user experience across applications, devices and internet-
connected things.
New Channels
Single View
Personalisation
Relationships Privacy
Regulatory Compliance
Operational Efficiencies
Security
Seamless User Experience
RETURN ON
IDENTITY
The business challenge: getting the math right on ROI
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13. Integrate products
and/or techniques that
“think” and “react”
with minimal human
effort (for example, AI
and advanced analytics)
to enable the self-sustaining
environment.
THE SELF-SUSTAINING
ENTERPRISE JOURNEY
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Understand the
availability and
sustainability goals
for key business
processes based on
acceptable levels of risk.
Identify applications
that can be logically
separated from their
operational components
into micro-services
and events.
Consider how security
services can be shared
for reuse/consistency,
evaluate how they could be
more effectively applied to
micro-services and events,
and revisit security
requirements for business
functions and services.
Identify security functions
that can be provided as a virtual
service through serverless and
network virtualised functions of
software-defined networking.
Build a robust identity and
access management system
to detect and manage new and existing
assets—including users, devices, data
and communications—to dynamically
and continuously determine how trusted
they are.

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VELOCITY DEVOPS allows
clients to build, deploy and
maintain IAM infrastructures with
pace, quality and consistency.
VELOCITY DEVOPS provides
automated end-to-end
capabilities and predictable,
repeatable outcomes
VELOCITY
AUTOMATION eliminates
repetitive human tasks for
IAM allowing
organisations to scale
while containing or
reducing operational
costs. VELOCITY
AUTOMATION increases
quality by the elimination
of human error.
VELOCITY ARTIFICIAL
INTELLIGENCE
communicates with the
customer using natural
language speech, online chat
and email and provides fact or
knowledge-based answers.
THE “NEW” PLUS
IDENTITY IS VELOCITY
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THANK YOU!
Come and continue the conversation over at our
stand, or contact me here:
Michael Dowling
APAC Digital Identity Lead, Accenture
michael.dowling@accenture.com