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How to Measure & Improve
Quality of Hire
©2013 LinkedIn Corporation. All Rights Reserved.
Welcome to
“How to Measure & Improve Quality of Hire”
The webcast will start momentarily.
Grow your business with
LinkedIn Talent Solutions
ADVERTISE
your open jobs
with
Work With Us Ads
2
BUILD
your brand
with
Career Pages
3
POST
your Jobs
with
Job Slots
4
FIND
top candidates
with
Recruiter
1
Request a demo and further explore Talent Solutions
bit.ly/contacttalentsolutions
Introducing…
Lou Adler
CEO & Founder
The Adler Group
Lou Adler is the CEO and founder of The Adler Group – a training and search firm helping companies implement Performance-
based Hiring℠. Adler is the author of the Amazon top-10 best-seller, Hire With Your Head (John Wiley & Sons, 3rd Edition, 2007).
His most recent book has just been published, The Essential Guide for Hiring & Getting Hired (Workbench, 2013). He is also the
author of the award-winning Nightingale-Conant audio program, Talent Rules! Using Performance-based Hiring to Build Great
Teams (2007).
#hiretowin
Agenda
① Importance of Feedback
② Measuring Quality of Hire
③ Sourcing in the Talent Sweet Spot
④ Creating the Career Move
#hiretowin
REROUTING
1 2 4
Feedback Process Control System
#hiretowin
3
Q: Hiring Utopia Where Everyone Wins
① Max Quality of Hire
② Perfect interviewing
③ Lowest cost per hire
④ Shortest time to fill
⑤ Candidate job
satisfaction is off the
charts
⑥ Recruiter and hiring
manager high-fiving
daily!
#hiretowin
Performance-based Hiring
1997
2002
2007
2005 2013 • Predictive Analytics
• Feedback Process Control
• Less Sourcing & More Recruiting
#hiretowin
Performance-based Hiring
Surplus vs. Scarcity?
1997
2002
2007
2005 2013
#hiretowin
• Predictive Analytics
• Feedback Process Control
• Less Sourcing & More Recruiting
Top Traits of Top People
Measuring Quality of Hire
1
Consistently
exceeds expectations!
2
Coaches, manages,
develops self/others
3
Leadership:
Vision plus execution
4
Breadth and depth
of thinking skills
5
Flexible, deals with change,
manager, culture
6
Gets it done–
no excuses!
#hiretowin
Performance-based Hiring Job Fit Indexsm
Quality
of Hire
Talent
Predictor
Talent
Basic Skills
Experience
Ability
Quality &
Trend of
Growth
Team &
Individual
Achiever
Pattern
Career
Move
Job Fit
Intrinsic
Motivators
Managerial,
Team &
Cultural Fit
Track
Record of
Comparable
Results
©2015 All Rights Reserved. The Adler Group, Inc.
#hiretowin
Pre-Hire
Predictors of
QoH
Workforce
Planning
Sourcing &
Recruiting
Funnel
Yield
Role
of Hiring
Manager
and Team
The Process
Interview
The CX
NPS
AIf B C predicts Quality of Hire
AYou need to track and control B C
Maximize Quality of Hire & Efficiency
Predict Measure AchievePlan Control ●●●●
Big Data: Predictive & Control
#hiretowin
Predictive Analytics, “Less is More” &
Feedback Process Control
Candidates
per Hire
< 4
Passive to Active
Sourcing Mix
> 2:1
1st Contact
Funnel Yield
>80%
Pre-hire Talent
Scorecard
Quality
of Hire
CX NPS
>50%
Present / Meet
>90%
Maximize Quality of Hire & Efficiency
Predict Measure AchievePlan Control ●●●●
#hiretowin
©2015 All Rights Reserved. The Adler Group, Inc.
40% 40%
22%
8%
47%
42%
60%
62%
3%
8%
13%
23%
10% 10%
5%
7%
UNDER/UNEMPLOYED -
ACTIVE
EMPLOYED - ACTIVE EMPLOYED - TIPTOER EMPLOYED - PASSIVE
Apply Networking Internal Other
5–20% All Active Candidates 15–20% 60-75%
How People Get Jobs – 2015 & 2016
Total Talent Market
#hiretowin
50–100X
20–30X
10X
Sourcing in the Talent Sweet Spot
Performance Qualified
Passive
Not Apply
SEQ
Performance Qualified
Active
Not Apply
Surplus vs. Scarcity?
Candidates
per Hire
< 4
#hiretowin
Sourcing in the Talent Sweet Spot
Follow-the-Leader
Strategy
Raise the Talent Bar
Strategy
Find-Apply-Weed Out
Reach Out and
Nurture
Transactional
Consultative
Recruiting
Ill-defined Lateral
Jobs
Career Moves
Cost and Efficiency
ROI and Quality of
Hire
#hiretowin
Performance Qualified
Creating the Career Move
Indirec
t
• Skills
• Experience
• Academics
• Industry
• Competencies
• Responsibilities
Job Description
Performance Profile
Clarify Expectations
• Grow sales by 10%
• Launch new product line
• Build a team in 90 days
• Evaluate the process
• Prepare a plan for ___
• Develop product spec
• Design a circuit
Having skills
Direct
Delivering
results
#hiretowin
LinkedIn Talent Solutions
You &
Company Top Candidates
#Followers
Career
Pages
Targeted
Media
Employee
Ads
Content
Updates
BUILD ENGAGE RECRUIT
Relevant
Jobs
Recruiter
Work With Us
Ads
Career
Pages
Job Slots Recruiter
​Grow your team
LinkedIn Talent Solutions
You &
Company Top Candidates
#Followers
Career
Pages
Targeted
Media
Employee
Ads
Content
Updates
BUILD ENGAGE RECRUIT
Relevant
Jobs
Recruiter
Work With Us
Ads
Career
Pages
Job Slots Recruiter
​Grow your team
Work With Us Ads
#hiretowin
​Attract more top talent by putting job ads right on
your employees profiles
1 2
3
Get seen when candidates research or connect with one of
your employees.
Reach passive talent based on action
Displaying personalized job ads to every viewer. 50x higher click-through rate compared to traditional ads,
driving interested professionals to your jobs, Career Page,
and other destinations
Feature your most relevant jobs Strengthen your talent pipeline
Career Pages
#hiretowin
​Personalized experience just for candidates
Career Page (paid)Company Page (free)
1
1
Criteria to Engage Criteria to Accept
Consultative Recruiting
Recruiting Passive Candidates
 Title
 Company
 Compensation
 Location
 Job
 Career Opportunity
 Job and Impact
 Hiring Manager
 Team
 Compensation
 Work / Life Balance
 Company, Culture,
Mission
Day 1 Year 1 and Beyond!
#hiretowin
​Consultative Recruiting – Warmup for Needs Analysis
Recruiting & Hiring Passive Candidates
#hiretowin
LinkedIn Talent Solutions
You &
Company Top Candidates
#Followers
Career
Pages
Targeted
Media
Employee
Ads
Content
Updates
BUILD ENGAGE RECRUIT
Relevant
Jobs
Recruiter
Work With Us
Ads
Career
Pages
Job Slots Recruiter
​Grow your team
Recruiter
#hiretowin
​The ultimate recruiting solution that helps find candidates faster
​Consultative Recruiting – Warmup for Needs Analysis
Recruiting & Hiring Passive Candidates
Maximize Yield:
Ensure Your Candidates Don’t
Make Long-term Decisions
Using Short-term Information
#hiretowin
Feedback Process Control
& Consultative Recruiting
Performance-based Hiring
Talent Sweet Spot
Achieving Q – Everyone Wins
Performance Qualified
Surplus vs. Scarcity
Consultative Recruiting
#hiretowin
…Your work on performance-based hiring is a
genuine bright spot…I am blown away by how closely
your ideas map to the new science. I actually think
performance-based hiring is the secret sauce to getting not
only better talent management, but also to being able to
ensure that we live up to our promise of opportunity in the
21st century.
Todd Rose, Harvard Professor, Director
Center for Individual Performance, Author of The End of Average
#hiretowin
LinkedIn Talent Solutions offers a full suite of tools
to help you find, attract, and hire top candidates.
Contact us to learn more.
Call
855-655-5653
or visit
bit.ly/contacttalentsolutions
Lou Adler
CEO & Founder
The Adler Group
Linkedin.com/in/louadler
Let’s connect!
#hiretowin

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How to Measure & Improve Quality of Hire [Webcast]

  • 1. How to Measure & Improve Quality of Hire ©2013 LinkedIn Corporation. All Rights Reserved.
  • 2. Welcome to “How to Measure & Improve Quality of Hire” The webcast will start momentarily. Grow your business with LinkedIn Talent Solutions ADVERTISE your open jobs with Work With Us Ads 2 BUILD your brand with Career Pages 3 POST your Jobs with Job Slots 4 FIND top candidates with Recruiter 1 Request a demo and further explore Talent Solutions bit.ly/contacttalentsolutions
  • 3. Introducing… Lou Adler CEO & Founder The Adler Group Lou Adler is the CEO and founder of The Adler Group – a training and search firm helping companies implement Performance- based Hiring℠. Adler is the author of the Amazon top-10 best-seller, Hire With Your Head (John Wiley & Sons, 3rd Edition, 2007). His most recent book has just been published, The Essential Guide for Hiring & Getting Hired (Workbench, 2013). He is also the author of the award-winning Nightingale-Conant audio program, Talent Rules! Using Performance-based Hiring to Build Great Teams (2007). #hiretowin
  • 4. Agenda ① Importance of Feedback ② Measuring Quality of Hire ③ Sourcing in the Talent Sweet Spot ④ Creating the Career Move #hiretowin
  • 5. REROUTING 1 2 4 Feedback Process Control System #hiretowin 3
  • 6. Q: Hiring Utopia Where Everyone Wins ① Max Quality of Hire ② Perfect interviewing ③ Lowest cost per hire ④ Shortest time to fill ⑤ Candidate job satisfaction is off the charts ⑥ Recruiter and hiring manager high-fiving daily! #hiretowin
  • 7. Performance-based Hiring 1997 2002 2007 2005 2013 • Predictive Analytics • Feedback Process Control • Less Sourcing & More Recruiting #hiretowin
  • 8. Performance-based Hiring Surplus vs. Scarcity? 1997 2002 2007 2005 2013 #hiretowin • Predictive Analytics • Feedback Process Control • Less Sourcing & More Recruiting
  • 9. Top Traits of Top People Measuring Quality of Hire 1 Consistently exceeds expectations! 2 Coaches, manages, develops self/others 3 Leadership: Vision plus execution 4 Breadth and depth of thinking skills 5 Flexible, deals with change, manager, culture 6 Gets it done– no excuses! #hiretowin
  • 10. Performance-based Hiring Job Fit Indexsm Quality of Hire Talent Predictor Talent Basic Skills Experience Ability Quality & Trend of Growth Team & Individual Achiever Pattern Career Move Job Fit Intrinsic Motivators Managerial, Team & Cultural Fit Track Record of Comparable Results ©2015 All Rights Reserved. The Adler Group, Inc. #hiretowin
  • 11. Pre-Hire Predictors of QoH Workforce Planning Sourcing & Recruiting Funnel Yield Role of Hiring Manager and Team The Process Interview The CX NPS AIf B C predicts Quality of Hire AYou need to track and control B C Maximize Quality of Hire & Efficiency Predict Measure AchievePlan Control ●●●● Big Data: Predictive & Control #hiretowin
  • 12. Predictive Analytics, “Less is More” & Feedback Process Control Candidates per Hire < 4 Passive to Active Sourcing Mix > 2:1 1st Contact Funnel Yield >80% Pre-hire Talent Scorecard Quality of Hire CX NPS >50% Present / Meet >90% Maximize Quality of Hire & Efficiency Predict Measure AchievePlan Control ●●●● #hiretowin
  • 13. ©2015 All Rights Reserved. The Adler Group, Inc. 40% 40% 22% 8% 47% 42% 60% 62% 3% 8% 13% 23% 10% 10% 5% 7% UNDER/UNEMPLOYED - ACTIVE EMPLOYED - ACTIVE EMPLOYED - TIPTOER EMPLOYED - PASSIVE Apply Networking Internal Other 5–20% All Active Candidates 15–20% 60-75% How People Get Jobs – 2015 & 2016 Total Talent Market #hiretowin
  • 14. 50–100X 20–30X 10X Sourcing in the Talent Sweet Spot Performance Qualified Passive Not Apply SEQ Performance Qualified Active Not Apply Surplus vs. Scarcity? Candidates per Hire < 4 #hiretowin
  • 15. Sourcing in the Talent Sweet Spot Follow-the-Leader Strategy Raise the Talent Bar Strategy Find-Apply-Weed Out Reach Out and Nurture Transactional Consultative Recruiting Ill-defined Lateral Jobs Career Moves Cost and Efficiency ROI and Quality of Hire #hiretowin
  • 16. Performance Qualified Creating the Career Move Indirec t • Skills • Experience • Academics • Industry • Competencies • Responsibilities Job Description Performance Profile Clarify Expectations • Grow sales by 10% • Launch new product line • Build a team in 90 days • Evaluate the process • Prepare a plan for ___ • Develop product spec • Design a circuit Having skills Direct Delivering results #hiretowin
  • 17. LinkedIn Talent Solutions You & Company Top Candidates #Followers Career Pages Targeted Media Employee Ads Content Updates BUILD ENGAGE RECRUIT Relevant Jobs Recruiter Work With Us Ads Career Pages Job Slots Recruiter ​Grow your team
  • 18. LinkedIn Talent Solutions You & Company Top Candidates #Followers Career Pages Targeted Media Employee Ads Content Updates BUILD ENGAGE RECRUIT Relevant Jobs Recruiter Work With Us Ads Career Pages Job Slots Recruiter ​Grow your team
  • 19. Work With Us Ads #hiretowin ​Attract more top talent by putting job ads right on your employees profiles 1 2 3 Get seen when candidates research or connect with one of your employees. Reach passive talent based on action Displaying personalized job ads to every viewer. 50x higher click-through rate compared to traditional ads, driving interested professionals to your jobs, Career Page, and other destinations Feature your most relevant jobs Strengthen your talent pipeline
  • 20. Career Pages #hiretowin ​Personalized experience just for candidates Career Page (paid)Company Page (free) 1 1
  • 21. Criteria to Engage Criteria to Accept Consultative Recruiting Recruiting Passive Candidates  Title  Company  Compensation  Location  Job  Career Opportunity  Job and Impact  Hiring Manager  Team  Compensation  Work / Life Balance  Company, Culture, Mission Day 1 Year 1 and Beyond! #hiretowin
  • 22. ​Consultative Recruiting – Warmup for Needs Analysis Recruiting & Hiring Passive Candidates #hiretowin
  • 23. LinkedIn Talent Solutions You & Company Top Candidates #Followers Career Pages Targeted Media Employee Ads Content Updates BUILD ENGAGE RECRUIT Relevant Jobs Recruiter Work With Us Ads Career Pages Job Slots Recruiter ​Grow your team
  • 24. Recruiter #hiretowin ​The ultimate recruiting solution that helps find candidates faster
  • 25. ​Consultative Recruiting – Warmup for Needs Analysis Recruiting & Hiring Passive Candidates Maximize Yield: Ensure Your Candidates Don’t Make Long-term Decisions Using Short-term Information #hiretowin
  • 26. Feedback Process Control & Consultative Recruiting Performance-based Hiring Talent Sweet Spot Achieving Q – Everyone Wins Performance Qualified Surplus vs. Scarcity Consultative Recruiting #hiretowin
  • 27. …Your work on performance-based hiring is a genuine bright spot…I am blown away by how closely your ideas map to the new science. I actually think performance-based hiring is the secret sauce to getting not only better talent management, but also to being able to ensure that we live up to our promise of opportunity in the 21st century. Todd Rose, Harvard Professor, Director Center for Individual Performance, Author of The End of Average #hiretowin
  • 28. LinkedIn Talent Solutions offers a full suite of tools to help you find, attract, and hire top candidates. Contact us to learn more. Call 855-655-5653 or visit bit.ly/contacttalentsolutions Lou Adler CEO & Founder The Adler Group Linkedin.com/in/louadler Let’s connect! #hiretowin