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#GTMD13: Maximizing Your Email Campaign
About GiveMN
GiveMN is a collaborative nonprofit venture
to grow charitable giving in Minnesota
and move more of it online.
GiveMN is an independent 501(c)(3)
support organization of the
Minnesota Community Foundation, which is an
affiliate of Minnesota Philanthropy Partners.
Agenda
1. What to include in your GTMD emails
2. Timing tips for Give to the Max Day
3. Design tips
4. Fundraising dos and don’ts
5. Examples
6. Q & A
Benefits of email/enewsletters
• Donors use email
• Donors forward your emails
• Donors are comfortable with the technology
• It’s integrated – mobile
phones, tablets, desktops, and laptops
• It may be the one thing that isn’t blocked at
work
65.6%
of donors said
they heard
about GTMD12
via email
Why e-newsletters?
Takeaways:
• Email is critical to outreach and promotion
• Facebook is incredible for calls to action/engagement
Breakdown of Give to the
Max Day page view traffic by
source
Unique Visitors by Source
Blogs/Media/Other
Direct traffic
Email
Facebook
Twitter
Write emails that get read
• Spend your time and mental energy on the
subject line (it’s the only text you’re virtually
guaranteed to have read)
• Go for “clean” not “busy”
• Go for “succinct” not “wordy”
• Create a sense of urgency
• Include one strong call to action and make it easy
to know what to do
Email is mobile
Email is mobile
Write mobile-friendly emails
• Keep paragraphs to 1 to 2 sentences
• Give links white space (fingers will thank you)
• Include great photos
• How do your emails render on a smartphone?
Email timing
• It’s about being timely, relevant, and responsive
• Always have a call to action
– Share our video/psa
– Enter the video contest
– Schedule your donation
– Donate!
– Watch our thank you video
Segmentation
• Donors
• Volunteers
• New donors (new in the past 3 months?)
• Recurring donors
• Segment by interest area
Triggers
• New e-newsletter sign ups
• Action based triggers such as ‘clicked through
to a link’
• Birthday emails
Designing better emails
• Keep it clean – avoid clutter
• Make links, images, or buttons easy to touch
(think mobile)
• Limit to 1 photo
Five Tips for e-Engagement
• Strategic. Plan and be thoughtful.
• Consistent. Use common message or theme.
• Integrated. Anticipate and expect
cross-channel giving.
• Congruent. Use unique strength of channel.
• Intentional. Drive toward stated goals.
Thoughts on Donor Email
• You’re not writing so donors will read.
You’re writing so donors will act.
• All fundraising copy should sound like
someone talking. (George Smith, Tiny Essentials of Writing for Fundraising)
• Why us? Why now? Why should donors care?
• Pronoun check!
E-appeal dos (and don’ts)
• DO: Speak as a real person
• DO: Short, relevant, compelling
• DO: Illustrate. Vivid, emotional need or impact
• DO: Storytelling should be
personal, individual, local, relatable
• DO: The “ask.” Motivate reader to click and act
• DO: Motivate readers. Timely impact of ask
Trigger
email
after an
event
Year
end
email
Give to the Max Day Email Tips
• Give donors a heads up about Give to the Max
Day and why it matters
• Let donors know what your organization has
planned
• Build your social media following by
promoting follows and likes for your social
media pages
Give to the Max Day Email Tips
• Include calls to action
– Share the PSA
– Enter the video contest
– Download the calendar reminder
– Schedule your gift(s) starting Nov. 1
– (On GTMD) Give, please!
– (After GTMD) Thank you, watch our video, take our
survey, etc.
Questions?
“What is your legacy of change?” video contest
• Deadline is November 1
• Submission details at givemn.org/gtmd13
• Prizes:
– Winning Videos: Two grand prizes of $5,000
– Two Prizes of $2,500
– Five Prizes of $1,000
Most Creative Give to the Max Fundraising Campaign Award
• Deadline is November 1
• Submission details at givemn.org/gtmd13
• Prize - $500

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GTMD13 - Maximizing your email campaign

  • 1. Chat & Raise Hand Mute - *6 Unmute - *7 If you lose your internet connection, you can rejoin by clicking on the link sent to you via email Be sure to call in via phone for audio: U.S. & Canada: 866.740.1260 Access Code: 3254294
  • 2. #GTMD13: Maximizing Your Email Campaign
  • 3.
  • 4. About GiveMN GiveMN is a collaborative nonprofit venture to grow charitable giving in Minnesota and move more of it online. GiveMN is an independent 501(c)(3) support organization of the Minnesota Community Foundation, which is an affiliate of Minnesota Philanthropy Partners.
  • 5. Agenda 1. What to include in your GTMD emails 2. Timing tips for Give to the Max Day 3. Design tips 4. Fundraising dos and don’ts 5. Examples 6. Q & A
  • 6. Benefits of email/enewsletters • Donors use email • Donors forward your emails • Donors are comfortable with the technology • It’s integrated – mobile phones, tablets, desktops, and laptops • It may be the one thing that isn’t blocked at work
  • 7. 65.6% of donors said they heard about GTMD12 via email
  • 8. Why e-newsletters? Takeaways: • Email is critical to outreach and promotion • Facebook is incredible for calls to action/engagement Breakdown of Give to the Max Day page view traffic by source Unique Visitors by Source Blogs/Media/Other Direct traffic Email Facebook Twitter
  • 9. Write emails that get read • Spend your time and mental energy on the subject line (it’s the only text you’re virtually guaranteed to have read) • Go for “clean” not “busy” • Go for “succinct” not “wordy” • Create a sense of urgency • Include one strong call to action and make it easy to know what to do
  • 12. Write mobile-friendly emails • Keep paragraphs to 1 to 2 sentences • Give links white space (fingers will thank you) • Include great photos • How do your emails render on a smartphone?
  • 13. Email timing • It’s about being timely, relevant, and responsive • Always have a call to action – Share our video/psa – Enter the video contest – Schedule your donation – Donate! – Watch our thank you video
  • 14. Segmentation • Donors • Volunteers • New donors (new in the past 3 months?) • Recurring donors • Segment by interest area
  • 15. Triggers • New e-newsletter sign ups • Action based triggers such as ‘clicked through to a link’ • Birthday emails
  • 16. Designing better emails • Keep it clean – avoid clutter • Make links, images, or buttons easy to touch (think mobile) • Limit to 1 photo
  • 17. Five Tips for e-Engagement • Strategic. Plan and be thoughtful. • Consistent. Use common message or theme. • Integrated. Anticipate and expect cross-channel giving. • Congruent. Use unique strength of channel. • Intentional. Drive toward stated goals.
  • 18. Thoughts on Donor Email • You’re not writing so donors will read. You’re writing so donors will act. • All fundraising copy should sound like someone talking. (George Smith, Tiny Essentials of Writing for Fundraising) • Why us? Why now? Why should donors care? • Pronoun check!
  • 19. E-appeal dos (and don’ts) • DO: Speak as a real person • DO: Short, relevant, compelling • DO: Illustrate. Vivid, emotional need or impact • DO: Storytelling should be personal, individual, local, relatable • DO: The “ask.” Motivate reader to click and act • DO: Motivate readers. Timely impact of ask
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 27.
  • 28. Give to the Max Day Email Tips • Give donors a heads up about Give to the Max Day and why it matters • Let donors know what your organization has planned • Build your social media following by promoting follows and likes for your social media pages
  • 29. Give to the Max Day Email Tips • Include calls to action – Share the PSA – Enter the video contest – Download the calendar reminder – Schedule your gift(s) starting Nov. 1 – (On GTMD) Give, please! – (After GTMD) Thank you, watch our video, take our survey, etc.
  • 31. “What is your legacy of change?” video contest • Deadline is November 1 • Submission details at givemn.org/gtmd13 • Prizes: – Winning Videos: Two grand prizes of $5,000 – Two Prizes of $2,500 – Five Prizes of $1,000
  • 32. Most Creative Give to the Max Fundraising Campaign Award • Deadline is November 1 • Submission details at givemn.org/gtmd13 • Prize - $500

Editor's Notes

  1. Build trustBuild reputationBuild relationship
  2. Build trustBuild reputationBuild relationship
  3. Create a compelling subject lineIt’s the candy bar, not the wrapper! Good: “Turn a $10 donation into $1,010” Bad: “Animal Humane Society takes part in Give to the Max Day”Keep it short, easy-to-readLong, wordy e-newsletters don't get read. Instead, organizations should use short, personalized emails to supporters giving clear instructions for participation.Share your campaign goal and deadline. Let people know how much you need and the date you need it by to create a sense of urgency. Combining this with your email updates, will generate a higher response rate. Keep the goal visible, in print, on your website, at meetings, everywhere.Go for clean and not busyUse an imageA photo included with the quote or short story is worth a thousand words and sometimes hundreds of dollars.Tell a story (a very short story!)Include a short example of how the dollars will be used. Explain how “My” gift makes a difference even if it's only $10Create excitementSend out one or two campaign updates via email. Let people know how you are doing with the campaign. Get them excited about the results or concerned that you are not yet meeting the goal.Include a “Call to action”Make it easy to act - a few clicks, tops.Make it clear what will happen when people act - what good will result?