Formal and Informal Email Writing - Request Emails

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Improve your business English writing with this side by side comparison of formal and informal email style.

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Formal and Informal Email Writing - Request Emails

  1. 1. Formal and Informal Emails:Request EmailsPresented by www.mybusinessenglish.comTools for Successful BusinessCommunication in EnglishPresented by www.mybusinessenglish.comFriday, 21 June 13
  2. 2. Requesting Information1formal informalFirst email on this topic.Friday, 21 June 13
  3. 3. Subject:Top Gold Breweries enquiryDear David,I am the HR Manager of a leading Canadianbeer manufacturer and I am writing torequest some information on your trainingpackages.I would be grateful if you could send meyour course brochure, if possible both bymail and attached as a PDF to your reply.We are particularly interested in themanagement training you can provide.Wouldit be possible to arrange a meeting todiscuss your company possibly developing atailored program for us?Thank you in advance.Best regards,Michelle KennedySubject: management training sessionHi DaveHow’re things?I was wondering if you could help me out withsome info on the management trainingsession.• When and where is it on?• When do we have to confirm if we areattending?Could you also please send me the sessionplan?BTW - have a great vacation next week!Thanks and regardsShelleyFriday, 21 June 13
  4. 4. Subject:Top Gold Breweries enquiryDear David,I am the HR Manager of a leading Canadianbeer manufacturer and I am writing torequest some information on your trainingpackages.I would be grateful if you could send meyour course brochure, if possible both bymail and attached as a PDF to your reply.We are particularly interested in themanagement training you can provide.Wouldit be possible to arrange a meeting todiscuss your company possibly developing atailored program for us?Thank you in advance.Best regards,Michelle KennedySubject: management training sessionHi DaveHow’re things?I was wondering if you could help me out withsome info on the management trainingsession.• When and where is it on?• When do we have to confirm if we areattending?Could you also please send me the sessionplan?BTW - have a great vacation next week!Thanks and regardsShelleysubject linewho you are+purposeFriday, 21 June 13
  5. 5. Subject:Top Gold Breweries enquiryDear David,I am the HR Manager of a leading Canadianbeer manufacturer and I am writing torequest some information on your trainingpackages.I would be grateful if you could send meyour course brochure, if possible both bymail and attached as a PDF to your reply.We are particularly interested in themanagement training you can provide.Wouldit be possible to arrange a meeting todiscuss your company possibly developing atailored program for us?Thank you in advance.Best regards,Michelle KennedySubject: management training sessionHi DaveHow’re things?I was wondering if you could help me out withsome info on the management trainingsession.• When and where is it on?• When do we have to confirm if we areattending?Could you also please send me the sessionplan?BTW - have a great vacation next week!Thanks and regardsShelleysubject linewho you are+purposesubject linetopicFriday, 21 June 13
  6. 6. Subject:Top Gold Breweries enquiryDear David,I am the HR Manager of a leading Canadianbeer manufacturer and I am writing torequest some information on your trainingpackages.I would be grateful if you could send meyour course brochure, if possible both bymail and attached as a PDF to your reply.We are particularly interested in themanagement training you can provide.Wouldit be possible to arrange a meeting todiscuss your company possibly developing atailored program for us?Thank you in advance.Best regards,Michelle KennedySubject: management training sessionHi DaveHow’re things?I was wondering if you could help me out withsome info on the management trainingsession.• When and where is it on?• When do we have to confirm if we areattending?Could you also please send me the sessionplan?BTW - have a great vacation next week!Thanks and regardsShelleyFriday, 21 June 13
  7. 7. Subject:Top Gold Breweries enquiryDear David,I am the HR Manager of a leading Canadianbeer manufacturer and I am writing torequest some information on your trainingpackages.I would be grateful if you could send meyour course brochure, if possible both bymail and attached as a PDF to your reply.We are particularly interested in themanagement training you can provide.Wouldit be possible to arrange a meeting todiscuss your company possibly developing atailored program for us?Thank you in advance.Best regards,Michelle KennedySubject: management training sessionHi DaveHow’re things?I was wondering if you could help me out withsome info on the management trainingsession.• When and where is it on?• When do we have to confirm if we areattending?Could you also please send me the sessionplan?BTW - have a great vacation next week!Thanks and regardsShelleygreetingDear + name + commaFriday, 21 June 13
  8. 8. Subject:Top Gold Breweries enquiryDear David,I am the HR Manager of a leading Canadianbeer manufacturer and I am writing torequest some information on your trainingpackages.I would be grateful if you could send meyour course brochure, if possible both bymail and attached as a PDF to your reply.We are particularly interested in themanagement training you can provide.Wouldit be possible to arrange a meeting todiscuss your company possibly developing atailored program for us?Thank you in advance.Best regards,Michelle KennedySubject: management training sessionHi DaveHow’re things?I was wondering if you could help me out withsome info on the management trainingsession.• When and where is it on?• When do we have to confirm if we areattending?Could you also please send me the sessionplan?BTW - have a great vacation next week!Thanks and regardsShelleygreetingDear + name + commagreetingHi + (nick)name (openpunctuation - no comma)Friday, 21 June 13
  9. 9. Subject:Top Gold Breweries enquiryDear David,I am the HR Manager of a leading Canadianbeer manufacturer and I am writing torequest some information on your trainingpackages.I would be grateful if you could send meyour course brochure, if possible both bymail and attached as a PDF to your reply.We are particularly interested in themanagement training you can provide.Wouldit be possible to arrange a meeting todiscuss your company possibly developing atailored program for us?Thank you in advance.Best regards,Michelle KennedySubject: management training sessionHi DaveHow’re things?I was wondering if you could help me out withsome info on the management trainingsession.• When and where is it on?• When do we have to confirm if we areattending?Could you also please send me the sessionplan?BTW - have a great vacation next week!Thanks and regardsShelleyFriday, 21 June 13
  10. 10. Subject:Top Gold Breweries enquiryDear David,I am the HR Manager of a leading Canadianbeer manufacturer and I am writing torequest some information on your trainingpackages.I would be grateful if you could send meyour course brochure, if possible both bymail and attached as a PDF to your reply.We are particularly interested in themanagement training you can provide.Wouldit be possible to arrange a meeting todiscuss your company possibly developing atailored program for us?Thank you in advance.Best regards,Michelle KennedySubject: management training sessionHi DaveHow’re things?I was wondering if you could help me out withsome info on the management trainingsession.• When and where is it on?• When do we have to confirm if we areattending?Could you also please send me the sessionplan?BTW - have a great vacation next week!Thanks and regardsShelleyIntroduceyourself andyour companythen statepurpose.Friday, 21 June 13
  11. 11. Subject:Top Gold Breweries enquiryDear David,I am the HR Manager of a leading Canadianbeer manufacturer and I am writing torequest some information on your trainingpackages.I would be grateful if you could send meyour course brochure, if possible both bymail and attached as a PDF to your reply.We are particularly interested in themanagement training you can provide.Wouldit be possible to arrange a meeting todiscuss your company possibly developing atailored program for us?Thank you in advance.Best regards,Michelle KennedySubject: management training sessionHi DaveHow’re things?I was wondering if you could help me out withsome info on the management trainingsession.• When and where is it on?• When do we have to confirm if we areattending?Could you also please send me the sessionplan?BTW - have a great vacation next week!Thanks and regardsShelleyIntroduceyourself andyour companythen statepurpose.small talkFriday, 21 June 13
  12. 12. Subject:Top Gold Breweries enquiryDear David,I am the HR Manager of a leading Canadianbeer manufacturer and I am writing torequest some information on your trainingpackages.I would be grateful if you could send meyour course brochure, if possible both bymail and attached as a PDF to your reply.We are particularly interested in themanagement training you can provide.Wouldit be possible to arrange a meeting todiscuss your company possibly developing atailored program for us?Thank you in advance.Best regards,Michelle KennedySubject: management training sessionHi DaveHow’re things?I was wondering if you could help me out withsome info on the management trainingsession.• When and where is it on?• When do we have to confirm if we areattending?Could you also please send me the sessionplan?BTW - have a great vacation next week!Thanks and regardsShelleyIntroduceyourself andyour companythen statepurpose.small talkcontractionsHow’re (How are)Friday, 21 June 13
  13. 13. Subject:Top Gold Breweries enquiryDear David,I am the HR Manager of a leading Canadianbeer manufacturer and I am writing torequest some information on your trainingpackages.I would be grateful if you could send meyour course brochure, if possible both bymail and attached as a PDF to your reply.We are particularly interested in themanagement training you can provide.Wouldit be possible to arrange a meeting todiscuss your company possibly developing atailored program for us?Thank you in advance.Best regards,Michelle KennedySubject: management training sessionHi DaveHow’re things?I was wondering if you could help me out withsome info on the management trainingsession.• When and where is it on?• When do we have to confirm if we areattending?Could you also please send me the sessionplan?BTW - have a great vacation next week!Thanks and regardsShelleyIntroduceyourself andyour companythen statepurpose.small talkcontractionsHow’re (How are)no contractionsI am (not I’m)Friday, 21 June 13
  14. 14. Subject:Top Gold Breweries enquiryDear David,I am the HR Manager of a leading Canadianbeer manufacturer and I am writing torequest some information on your trainingpackages.I would be grateful if you could send meyour course brochure, if possible both bymail and attached as a PDF to your reply.We are particularly interested in themanagement training you can provide.Wouldit be possible to arrange a meeting todiscuss your company possibly developing atailored program for us?Thank you in advance.Best regards,Michelle KennedySubject: management training sessionHi DaveHow’re things?I was wondering if you could help me out withsome info on the management trainingsession.• When and where is it on?• When do we have to confirm if we areattending?Could you also please send me the sessionplan?BTW - have a great vacation next week!Thanks and regardsShelleyFriday, 21 June 13
  15. 15. Subject:Top Gold Breweries enquiryDear David,I am the HR Manager of a leading Canadianbeer manufacturer and I am writing torequest some information on your trainingpackages.I would be grateful if you could send meyour course brochure, if possible both bymail and attached as a PDF to your reply.We are particularly interested in themanagement training you can provide.Wouldit be possible to arrange a meeting todiscuss your company possibly developing atailored program for us?Thank you in advance.Best regards,Michelle KennedySubject: management training sessionHi DaveHow’re things?I was wondering if you could help me out withsome info on the management trainingsession.• When and where is it on?• When do we have to confirm if we areattending?Could you also please send me the sessionplan?BTW - have a great vacation next week!Thanks and regardsShelleyPolite and formal request:I would be grateful if you could +VFriday, 21 June 13
  16. 16. Subject:Top Gold Breweries enquiryDear David,I am the HR Manager of a leading Canadianbeer manufacturer and I am writing torequest some information on your trainingpackages.I would be grateful if you could send meyour course brochure, if possible both bymail and attached as a PDF to your reply.We are particularly interested in themanagement training you can provide.Wouldit be possible to arrange a meeting todiscuss your company possibly developing atailored program for us?Thank you in advance.Best regards,Michelle KennedySubject: management training sessionHi DaveHow’re things?I was wondering if you could help me out withsome info on the management trainingsession.• When and where is it on?• When do we have to confirm if we areattending?Could you also please send me the sessionplan?BTW - have a great vacation next week!Thanks and regardsShelleyPolite and formal request:I would be grateful if you could +VPolite and ‘spoken’ request:I was wondering if you could +VFriday, 21 June 13
  17. 17. Subject:Top Gold Breweries enquiryDear David,I am the HR Manager of a leading Canadianbeer manufacturer and I am writing torequest some information on your trainingpackages.I would be grateful if you could send meyour course brochure, if possible both bymail and attached as a PDF to your reply.We are particularly interested in themanagement training you can provide.Wouldit be possible to arrange a meeting todiscuss your company possibly developing atailored program for us?Thank you in advance.Best regards,Michelle KennedySubject: management training sessionHi DaveHow’re things?I was wondering if you could help me out withsome info on the management trainingsession.• When and where is it on?• When do we have to confirm if we areattending?Could you also please send me the sessionplan?BTW - have a great vacation next week!Thanks and regardsShelleyPolite and formal request:I would be grateful if you could +VPolite and ‘spoken’ request:I was wondering if you could +VAbbreviation - info(information)Friday, 21 June 13
  18. 18. Subject:Top Gold Breweries enquiryDear David,I am the HR Manager of a leading Canadianbeer manufacturer and I am writing torequest some information on your trainingpackages.I would be grateful if you could send meyour course brochure, if possible both bymail and attached as a PDF to your reply.We are particularly interested in themanagement training you can provide.Wouldit be possible to arrange a meeting todiscuss your company possibly developing atailored program for us?Thank you in advance.Best regards,Michelle KennedySubject: management training sessionHi DaveHow’re things?I was wondering if you could help me out withsome info on the management trainingsession.• When and where is it on?• When do we have to confirm if we areattending?Could you also please send me the sessionplan?BTW - have a great vacation next week!Thanks and regardsShelleyPolite and formal request:I would be grateful if you could +VPolite and ‘spoken’ request:I was wondering if you could +VPhrasal verbshelp me outAbbreviation - info(information)Friday, 21 June 13
  19. 19. Subject:Top Gold Breweries enquiryDear David,I am the HR Manager of a leading Canadianbeer manufacturer and I am writing torequest some information on your trainingpackages.I would be grateful if you could send meyour course brochure, if possible both bymail and attached as a PDF to your reply.We are particularly interested in themanagement training you can provide.Wouldit be possible to arrange a meeting todiscuss your company possibly developing atailored program for us?Thank you in advance.Best regards,Michelle KennedySubject: management training sessionHi DaveHow’re things?I was wondering if you could help me out withsome info on the management trainingsession.• When and where is it on?• When do we have to confirm if we areattending?Could you also please send me the sessionplan?BTW - have a great vacation next week!Thanks and regardsShelleyPolite and formal request:I would be grateful if you could +VPolite and ‘spoken’ request:I was wondering if you could +VPhrasal verbshelp me outLess likely to useabbreviations andphrasal verbsAbbreviation - info(information)Friday, 21 June 13
  20. 20. Subject:Top Gold Breweries enquiryDear David,I am the HR Manager of a leading Canadianbeer manufacturer and I am writing torequest some information on your trainingpackages.I would be grateful if you could send meyour course brochure, if possible both bymail and attached as a PDF to your reply.We are particularly interested in themanagement training you can provide.Wouldit be possible to arrange a meeting todiscuss your company possibly developing atailored program for us?Thank you in advance.Best regards,Michelle KennedySubject: management training sessionHi DaveHow’re things?I was wondering if you could help me out withsome info on the management trainingsession.• When and where is it on?• When do we have to confirm if we areattending?Could you also please send me the sessionplan?BTW - have a great vacation next week!Thanks and regardsShelleyFriday, 21 June 13
  21. 21. Subject:Top Gold Breweries enquiryDear David,I am the HR Manager of a leading Canadianbeer manufacturer and I am writing torequest some information on your trainingpackages.I would be grateful if you could send meyour course brochure, if possible both bymail and attached as a PDF to your reply.We are particularly interested in themanagement training you can provide.Wouldit be possible to arrange a meeting todiscuss your company possibly developing atailored program for us?Thank you in advance.Best regards,Michelle KennedySubject: management training sessionHi DaveHow’re things?I was wondering if you could help me out withsome info on the management trainingsession.• When and where is it on?• When do we have to confirm if we areattending?Could you also please send me the sessionplan?BTW - have a great vacation next week!Thanks and regardsShelleyMore background before asecond polite and indirectrequest:Would it be possible to +VFriday, 21 June 13
  22. 22. Subject:Top Gold Breweries enquiryDear David,I am the HR Manager of a leading Canadianbeer manufacturer and I am writing torequest some information on your trainingpackages.I would be grateful if you could send meyour course brochure, if possible both bymail and attached as a PDF to your reply.We are particularly interested in themanagement training you can provide.Wouldit be possible to arrange a meeting todiscuss your company possibly developing atailored program for us?Thank you in advance.Best regards,Michelle KennedySubject: management training sessionHi DaveHow’re things?I was wondering if you could help me out withsome info on the management trainingsession.• When and where is it on?• When do we have to confirm if we areattending?Could you also please send me the sessionplan?BTW - have a great vacation next week!Thanks and regardsShelleyMore background before asecond polite and indirectrequest:Would it be possible to +VDirectquestionsFriday, 21 June 13
  23. 23. Subject:Top Gold Breweries enquiryDear David,I am the HR Manager of a leading Canadianbeer manufacturer and I am writing torequest some information on your trainingpackages.I would be grateful if you could send meyour course brochure, if possible both bymail and attached as a PDF to your reply.We are particularly interested in themanagement training you can provide.Wouldit be possible to arrange a meeting todiscuss your company possibly developing atailored program for us?Thank you in advance.Best regards,Michelle KennedySubject: management training sessionHi DaveHow’re things?I was wondering if you could help me out withsome info on the management trainingsession.• When and where is it on?• When do we have to confirm if we areattending?Could you also please send me the sessionplan?BTW - have a great vacation next week!Thanks and regardsShelleyMore background before asecond polite and indirectrequest:Would it be possible to +VDirectquestions“Neutral’ requestCould you please +V...Friday, 21 June 13
  24. 24. Subject:Top Gold Breweries enquiryDear David,I am the HR Manager of a leading Canadianbeer manufacturer and I am writing torequest some information on your trainingpackages.I would be grateful if you could send meyour course brochure, if possible both bymail and attached as a PDF to your reply.We are particularly interested in themanagement training you can provide.Wouldit be possible to arrange a meeting todiscuss your company possibly developing atailored program for us?Thank you in advance.Best regards,Michelle KennedySubject: management training sessionHi DaveHow’re things?I was wondering if you could help me out withsome info on the management trainingsession.• When and where is it on?• When do we have to confirm if we areattending?Could you also please send me the sessionplan?BTW - have a great vacation next week!Thanks and regardsShelleyFriday, 21 June 13
  25. 25. Subject:Top Gold Breweries enquiryDear David,I am the HR Manager of a leading Canadianbeer manufacturer and I am writing torequest some information on your trainingpackages.I would be grateful if you could send meyour course brochure, if possible both bymail and attached as a PDF to your reply.We are particularly interested in themanagement training you can provide.Wouldit be possible to arrange a meeting todiscuss your company possibly developing atailored program for us?Thank you in advance.Best regards,Michelle KennedySubject: management training sessionHi DaveHow’re things?I was wondering if you could help me out withsome info on the management trainingsession.• When and where is it on?• When do we have to confirm if we areattending?Could you also please send me the sessionplan?BTW - have a great vacation next week!Thanks and regardsShelley Change of topic withacronym BTW for thephrase By the way,...Friday, 21 June 13
  26. 26. Subject:Top Gold Breweries enquiryDear David,I am the HR Manager of a leading Canadianbeer manufacturer and I am writing torequest some information on your trainingpackages.I would be grateful if you could send meyour course brochure, if possible both bymail and attached as a PDF to your reply.We are particularly interested in themanagement training you can provide.Wouldit be possible to arrange a meeting todiscuss your company possibly developing atailored program for us?Thank you in advance.Best regards,Michelle KennedySubject: management training sessionHi DaveHow’re things?I was wondering if you could help me out withsome info on the management trainingsession.• When and where is it on?• When do we have to confirm if we areattending?Could you also please send me the sessionplan?BTW - have a great vacation next week!Thanks and regardsShelley Change of topic withacronym BTW for thephrase By the way,...closing small talk:futureFriday, 21 June 13
  27. 27. Subject:Top Gold Breweries enquiryDear David,I am the HR Manager of a leading Canadianbeer manufacturer and I am writing torequest some information on your trainingpackages.I would be grateful if you could send meyour course brochure, if possible both bymail and attached as a PDF to your reply.We are particularly interested in themanagement training you can provide.Wouldit be possible to arrange a meeting todiscuss your company possibly developing atailored program for us?Thank you in advance.Best regards,Michelle KennedySubject: management training sessionHi DaveHow’re things?I was wondering if you could help me out withsome info on the management trainingsession.• When and where is it on?• When do we have to confirm if we areattending?Could you also please send me the sessionplan?BTW - have a great vacation next week!Thanks and regardsShelley Change of topic withacronym BTW for thephrase By the way,...closing small talk:futureflexiblepunctuation:dash often replacesthe commaFriday, 21 June 13
  28. 28. Subject:Top Gold Breweries enquiryDear David,I am the HR Manager of a leading Canadianbeer manufacturer and I am writing torequest some information on your trainingpackages.I would be grateful if you could send meyour course brochure, if possible both bymail and attached as a PDF to your reply.We are particularly interested in themanagement training you can provide.Wouldit be possible to arrange a meeting todiscuss your company possibly developing atailored program for us?Thank you in advance.Best regards,Michelle KennedySubject: management training sessionHi DaveHow’re things?I was wondering if you could help me out withsome info on the management trainingsession.• When and where is it on?• When do we have to confirm if we areattending?Could you also please send me the sessionplan?BTW - have a great vacation next week!Thanks and regardsShelley Change of topic withacronym BTW for thephrase By the way,...closing small talk:futureflexiblepunctuation:dash often replacesthe commatraditionalpunctuation stylesFriday, 21 June 13
  29. 29. Subject:Top Gold Breweries enquiryDear David,I am the HR Manager of a leading Canadianbeer manufacturer and I am writing torequest some information on your trainingpackages.I would be grateful if you could send meyour course brochure, if possible both bymail and attached as a PDF to your reply.We are particularly interested in themanagement training you can provide.Wouldit be possible to arrange a meeting todiscuss your company possibly developing atailored program for us?Thank you in advance.Best regards,Michelle KennedySubject: management training sessionHi DaveHow’re things?I was wondering if you could help me out withsome info on the management trainingsession.• When and where is it on?• When do we have to confirm if we areattending?Could you also please send me the sessionplan?BTW - have a great vacation next week!Thanks and regardsShelley Change of topic withacronym BTW for thephrase By the way,...closing small talk:futureflexiblepunctuation:dash often replacesthe commatraditionalpunctuation stylesStandard businessacronyms for namesused, but acronyms forphrases (such as BTW bythe way) are lesscommon.Standard businessacronyms for namesused, but acronyms forphrases (such as BTWfor By the way,...) are lesscommon.Friday, 21 June 13
  30. 30. Subject:Top Gold Breweries enquiryDear David,I am the HR Manager of a leading Canadianbeer manufacturer and I am writing torequest some information on your trainingpackages.I would be grateful if you could send meyour course brochure, if possible both bymail and attached as a PDF to your reply.We are particularly interested in themanagement training you can provide.Wouldit be possible to arrange a meeting todiscuss your company possibly developing atailored program for us?Thank you in advance.Best regards,Michelle KennedySubject: management training sessionHi DaveHow’re things?I was wondering if you could help me out withsome info on the management trainingsession.• When and where is it on?• When do we have to confirm if we areattending?Could you also please send me the sessionplan?BTW - have a great vacation next week!Thanks and regardsShelleyFriday, 21 June 13
  31. 31. Subject:Top Gold Breweries enquiryDear David,I am the HR Manager of a leading Canadianbeer manufacturer and I am writing torequest some information on your trainingpackages.I would be grateful if you could send meyour course brochure, if possible both bymail and attached as a PDF to your reply.We are particularly interested in themanagement training you can provide.Wouldit be possible to arrange a meeting todiscuss your company possibly developing atailored program for us?Thank you in advance.Best regards,Michelle KennedySubject: management training sessionHi DaveHow’re things?I was wondering if you could help me out withsome info on the management trainingsession.• When and where is it on?• When do we have to confirm if we areattending?Could you also please send me the sessionplan?BTW - have a great vacation next week!Thanks and regardsShelleystandard ‘thank you’ phraseFriday, 21 June 13
  32. 32. Subject:Top Gold Breweries enquiryDear David,I am the HR Manager of a leading Canadianbeer manufacturer and I am writing torequest some information on your trainingpackages.I would be grateful if you could send meyour course brochure, if possible both bymail and attached as a PDF to your reply.We are particularly interested in themanagement training you can provide.Wouldit be possible to arrange a meeting todiscuss your company possibly developing atailored program for us?Thank you in advance.Best regards,Michelle KennedySubject: management training sessionHi DaveHow’re things?I was wondering if you could help me out withsome info on the management trainingsession.• When and where is it on?• When do we have to confirm if we areattending?Could you also please send me the sessionplan?BTW - have a great vacation next week!Thanks and regardsShelleystandard ‘thank you’ phrasepolite sign-offwith commaFriday, 21 June 13
  33. 33. Subject:Top Gold Breweries enquiryDear David,I am the HR Manager of a leading Canadianbeer manufacturer and I am writing torequest some information on your trainingpackages.I would be grateful if you could send meyour course brochure, if possible both bymail and attached as a PDF to your reply.We are particularly interested in themanagement training you can provide.Wouldit be possible to arrange a meeting todiscuss your company possibly developing atailored program for us?Thank you in advance.Best regards,Michelle KennedySubject: management training sessionHi DaveHow’re things?I was wondering if you could help me out withsome info on the management trainingsession.• When and where is it on?• When do we have to confirm if we areattending?Could you also please send me the sessionplan?BTW - have a great vacation next week!Thanks and regardsShelleystandard ‘thank you’ phrasecombinationthanks and sign-offopen punctuation(no comma)polite sign-offwith commacombinationthanks and sign-offopen punctuation(no comma)Friday, 21 June 13
  34. 34. Subject:Top Gold Breweries enquiryDear David,I am the HR Manager of a leading Canadianbeer manufacturer and I am writing torequest some information on your trainingpackages.I would be grateful if you could send meyour course brochure, if possible both bymail and attached as a PDF to your reply.We are particularly interested in themanagement training you can provide.Wouldit be possible to arrange a meeting todiscuss your company possibly developing atailored program for us?Thank you in advance.Best regards,Michelle KennedySubject: management training sessionHi DaveHow’re things?I was wondering if you could help me out withsome info on the management trainingsession.• When and where is it on?• When do we have to confirm if we areattending?Could you also please send me the sessionplan?BTW - have a great vacation next week!Thanks and regardsShelleyFriday, 21 June 13
  35. 35. Subject:Top Gold Breweries enquiryDear David,I am the HR Manager of a leading Canadianbeer manufacturer and I am writing torequest some information on your trainingpackages.I would be grateful if you could send meyour course brochure, if possible both bymail and attached as a PDF to your reply.We are particularly interested in themanagement training you can provide.Wouldit be possible to arrange a meeting todiscuss your company possibly developing atailored program for us?Thank you in advance.Best regards,Michelle KennedySubject: management training sessionHi DaveHow’re things?I was wondering if you could help me out withsome info on the management trainingsession.• When and where is it on?• When do we have to confirm if we areattending?Could you also please send me the sessionplan?BTW - have a great vacation next week!Thanks and regardsShelleyfull namesfull namesFriday, 21 June 13
  36. 36. Subject:Top Gold Breweries enquiryDear David,I am the HR Manager of a leading Canadianbeer manufacturer and I am writing torequest some information on your trainingpackages.I would be grateful if you could send meyour course brochure, if possible both bymail and attached as a PDF to your reply.We are particularly interested in themanagement training you can provide.Wouldit be possible to arrange a meeting todiscuss your company possibly developing atailored program for us?Thank you in advance.Best regards,Michelle KennedySubject: management training sessionHi DaveHow’re things?I was wondering if you could help me out withsome info on the management trainingsession.• When and where is it on?• When do we have to confirm if we areattending?Could you also please send me the sessionplan?BTW - have a great vacation next week!Thanks and regardsShelleyfull namesnicknamemore familiar name‘nickname’more familiar namefull namesFriday, 21 June 13
  37. 37. Formal InformalFriday, 21 June 13
  38. 38. Formal InformalSubject line Subject lineFriday, 21 June 13
  39. 39. Formal InformalSubject lineDear first name,Subject lineHi first (nick)nameFriday, 21 June 13
  40. 40. Formal InformalIntroductionSubject lineDear first name,Small talkSubject lineHi first (nick)nameFriday, 21 June 13
  41. 41. Formal InformalIntroductionPurposeI am writing to +VSubject lineDear first name,Small talkPurposeI was wondering if...Subject lineHi first (nick)nameFriday, 21 June 13
  42. 42. Formal InformalIntroductionPurposeI am writing to +VSubject lineDear first name,I would be grateful if youcould +VSmall talkPurposeI was wondering if...Subject lineHi first (nick)nameDirect questionsFriday, 21 June 13
  43. 43. Formal InformalIntroductionPurposeI am writing to +VSubject lineDear first name,I would be grateful if youcould +VWould it be possible to +VSmall talkPurposeI was wondering if...Subject lineHi first (nick)nameDirect questionsCould you please +VFriday, 21 June 13
  44. 44. Formal InformalIntroductionPurposeI am writing to +VSubject lineDear first name,I would be grateful if youcould +VWould it be possible to +VThank you in advance.Small talkPurposeI was wondering if...Subject lineHi first (nick)nameDirect questionsClosing small talkand phrase acronymsCould you please +VFriday, 21 June 13
  45. 45. Formal InformalIntroductionPurposeI am writing to +VSubject lineDear first name,I would be grateful if youcould +VWould it be possible to +VThank you in advance.Best/kind regardsSmall talkPurposeI was wondering if...Subject lineHi first (nick)nameDirect questionsClosing small talkand phrase acronymsThanks and regardsCould you please +VFriday, 21 June 13
  46. 46. Formal InformalIntroductionPurposeI am writing to +VSubject lineDear first name,I would be grateful if youcould +VWould it be possible to +VThank you in advance.Best/kind regardsSmall talkPurposeI was wondering if...Subject lineHi first (nick)nameDirect questionsClosing small talkand phrase acronymsThanks and regardsCould you please +VFull nameFirst (nick)nameFriday, 21 June 13
  47. 47. Formal Informalmore ‘spoken’ stylemore ‘written’ styleFriday, 21 June 13
  48. 48. Formal Informalmore ‘spoken’ stylemore ‘written’ stylemore introductionand backgroundmore small talkFriday, 21 June 13
  49. 49. Formal Informalmore ‘spoken’ stylemore ‘written’ stylelonger words shorter wordsmore introductionand backgroundmore small talkFriday, 21 June 13
  50. 50. Formal Informalmore ‘spoken’ stylemore ‘written’ stylelonger words shorter wordslonger requests shorter requestsmore introductionand backgroundmore small talkFriday, 21 June 13
  51. 51. Formal Informalphrasal verbsno phrasal verbsmore ‘spoken’ stylemore ‘written’ stylelonger words shorter wordslonger requests shorter requestsmore introductionand backgroundmore small talkFriday, 21 June 13
  52. 52. Formal Informalphrasal verbsno phrasal verbsmore ‘spoken’ stylemore ‘written’ stylelonger words shorter wordslonger requests shorter requestsdirect questionsindirect questionsmore introductionand backgroundmore small talkFriday, 21 June 13
  53. 53. Formal Informalphrasal verbsno phrasal verbsmore ‘spoken’ stylemore ‘written’ styleopen and flexiblepunctuationclosed and traditionalpunctuationlonger words shorter wordslonger requests shorter requestsdirect questionsindirect questionsmore introductionand backgroundmore small talkFriday, 21 June 13
  54. 54. Formal Informalphrasal verbsno phrasal verbsmore ‘spoken’ stylemore ‘written’ stylecontractionsno contractionsopen and flexiblepunctuationclosed and traditionalpunctuationlonger words shorter wordslonger requests shorter requestsdirect questionsindirect questionsmore introductionand backgroundmore small talkFriday, 21 June 13
  55. 55. Formal Informalphrasal verbsno phrasal verbsmore ‘spoken’ stylemore ‘written’ stylecontractionsno contractionsmore acronyms andabbreviationsless acronyms andabbreviationsopen and flexiblepunctuationclosed and traditionalpunctuationlonger words shorter wordslonger requests shorter requestsdirect questionsindirect questionsmore introductionand backgroundmore small talkFriday, 21 June 13
  56. 56. www.mybusinessenglish.comwww.mybusinessenglish.comFriday, 21 June 13

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