The document outlines strategies for engaging learners in virtual classrooms presented by Cynthia Clay. It discusses using tools like chat, polling, video and annotation to engage participants every 3 minutes. Specific techniques are provided, including using open and multiple chats, polling to check learning and get feedback, streaming video of the presenter, and using status icons. The host can help energize the workshop and handle technology. Learners are encouraged to provide feedback and develop action plans to apply the strategies.

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The Virtual Facilitator
Captivating Your Learners
in the New Classroom

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Webinar Objectives
• Design interactive activities and exercises that bring
your mojo to life
• Apply four facilitation practices that learners love
• Use five “must have” interaction tools to engage
active participation

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About Cynthia Clay
• Founder and CEO
• 25+ years of experience
• Began delivering web conference
training in 2004
• Author of Great Webinars
• Lead the Virtual Facilitator Trainer
Certification™ course

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Purpose
What is your primary purpose for
attending this session?

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Experience
How many webinars have you delivered?
10+ webinars
4 – 9 webinars
1 – 3 webinars
I’ve never delivered a webinar

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Mojo Killers

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Mojo Killers
Talking head presenter
Monotone voice
Reading slides
Little interaction
No peer-to-peer chatting

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Q&A at the end
Bullet-point presentations
No slide graphics
Feeling “alone” on the event
Insurmountable technical
difficulties
More Mojo Killers

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Adult Learning Principles
Malcolm Knowles
(1913 – 1997)
Name one adult learning
principle.

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• Adults need to be involved in the planning and
evaluation of their learning.
• Experience (mistakes included) provides the basis for
learning activities.
• Adults want to learn subjects that have immediate
relevance to their work or personal lives.
• Adult learning is problem-centered not
content-oriented.
Adult Learning Principles

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Bringing Your Mojo to the Virtual
Classroom

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The more you feel
like a lecturer, the
less effective you will
be in the virtual
classroom.
New Mindset

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It’s a Visual Medium
Make your slides compelling.

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Mojo Rule #1
Engage participants every 3
minutes with a poll, chat, or
request for feedback.

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Your Tool Kit
Chat
Polling
Streaming Video
Annotation Tools
Emoticons/Status Icons
Video
Host/Producer

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Chat
Uses Benefits
Ask questions of participants Engage attention
Encourage problem solving Activate their thinking
Build peer-to-peer dialogue Increase collaboration
Invite questions and observations Build commitment to the learning
community

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Open Chat

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Multiple Chats

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Polling
Uses Benefits
Quiz participants to check learning Verify learning effectiveness
Quickly get learner feedback Engage participants easily
Share opinions and experiences Increase peer-to-peer learning
Check assumptions about your
audience
Tailor your presentation
Set up a lecture or discussion Engage their thinking functions

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Build Awareness

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Express Opinions

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Test Learning

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Streaming Video
Uses Benefits
Stream video of the presenter and
host
Create interest
Capture attention of visual learners
Build rapport
Decrease multi-tasking
Strengthen learner – facilitator
contract

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Annotation Tools
Uses Benefits
Learners “point” at content on a
slide
Get fast feedback
Participants may label diagrams Test knowledge retained
Facilitation can conduct rapid polls Move quickly through content while
engaging learners
Host or facilitator can type learner
responses
Facilitate discussion and record key
points
Use pointer and highlighter on slide Direct learner attention

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Whiteboard

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Point to Problems

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Emoticons/Status Icons
Uses Benefits
Check in with participants Quickly see
agreement/disagreement
Replace eye contact Confirm assumptions
Check the pulse of the class See who’s ready to move forward
Ask for volunteers Keep everyone on track

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Status Icons

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Status Icons

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Video
Uses Benefits
Show short (< 2minutes) video Change the energy
Demonstrate skills or behaviors
Introduce a problem to solve

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Video

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Manipulator Clues
What clues to
manipulation stand
out?

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Host/Producer
Uses Benefits
Use the Host as your delivery
partner
Energize the workshop
Handle technology issues Don’t slow down your delivery
Answer logistical questions Provide personal support to
learners
Present role play and case
examples.
Create interest

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Role Play on Camera

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Get Learner Feedback

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Virtual Facilitator
• Public Virtual Facilitator Trainer Certification
• Comprehensive, deep-dive training
• Three webinars plus asynchronous
assignments
• Deliver 20-minute train-back webinar to
complete the course
• Next public session: November 2013
• May be delivered privately for 10+ trainers

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Action Planning
• One thing I can do….
• One thing my team can do….
• One thing my organization can do….
• One other thought….

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Complete the Survey
• Receive the slides
• Attend Virtual Facilitator Training course
(November 4 – December 5)
• Receive $345 off the course fee
• Use promo code
“fulcrum” when registering
• Download a free ebook
(From Chalkboard to
Keyboard)

46. Twitter: cclayatnetspeed
LinkedIn: cynthiaclay
Email: cclay@netspeedlearning.com