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© 2013 NetSpeed Learning Solutions. All rights reserved. 1
Bring Your Mojo
to the Virtual Classroom
October 3, 2013
© 2013 NetSpeed Learning Solutions. All rights reserved. 2
Webinar Objectives
• Design interactive activities and exercises that bring
your mojo to life
• Apply four facilitation practices that learners love
• Use five “must have” interaction tools to engage
active participation
© 2013 NetSpeed Learning Solutions. All rights reserved. 3
About Cynthia Clay
• Founder and CEO
• 25+ years of experience
• Began delivering web conference
training in 2004
• Author of Great Webinars
• Lead the Virtual Facilitator Trainer
Certification™ course
© 2013 NetSpeed Learning Solutions. All rights reserved. 4
Purpose
What is your primary purpose for
attending this session?
© 2013 NetSpeed Learning Solutions. All rights reserved. 5
Experience
How many webinars have you delivered?
10+ webinars
4 – 9 webinars
1 – 3 webinars
I’ve never delivered a webinar
© 2013 NetSpeed Learning Solutions. All rights reserved. 6
Mojo Killers
© 2013 NetSpeed Learning Solutions. All rights reserved. 7
Mojo Killers
Talking head presenter
Monotone voice
Reading slides
Little interaction
No peer-to-peer chatting
© 2013 NetSpeed Learning Solutions. All rights reserved. 8
Q&A at the end
Bullet-point presentations
No slide graphics
Feeling “alone” on the event
Insurmountable technical
difficulties
More Mojo Killers
© 2013 NetSpeed Learning Solutions. All rights reserved. 9
Adult Learning Principles
Malcolm Knowles
(1913 – 1997)
Name one adult learning
principle.
© 2013 NetSpeed Learning Solutions. All rights reserved. 10
• Adults need to be involved in the planning and
evaluation of their learning.
• Experience (mistakes included) provides the basis for
learning activities.
• Adults want to learn subjects that have immediate
relevance to their work or personal lives.
• Adult learning is problem-centered not
content-oriented.
Adult Learning Principles
© 2013 NetSpeed Learning Solutions. All rights reserved. 11
Bringing Your Mojo to the Virtual
Classroom
© 2013 NetSpeed Learning Solutions. All rights reserved. 12
The more you feel
like a lecturer, the
less effective you will
be in the virtual
classroom.
New Mindset
© 2013 NetSpeed Learning Solutions. All rights reserved. 13
It’s a Visual Medium
Make your slides compelling.
© 2013 NetSpeed Learning Solutions. All rights reserved. 14
Mojo Rule #1
Engage participants every 3
minutes with a poll, chat, or
request for feedback.
© 2013 NetSpeed Learning Solutions. All rights reserved. 15
Your Tool Kit
Chat
Polling
Streaming Video
Annotation Tools
Emoticons/Status Icons
Video
Host/Producer
© 2013 NetSpeed Learning Solutions. All rights reserved. 16
Chat
Uses Benefits
Ask questions of participants Engage attention
Encourage problem solving Activate their thinking
Build peer-to-peer dialogue Increase collaboration
Invite questions and observations Build commitment to the learning
community
© 2013 NetSpeed Learning Solutions. All rights reserved. 17
Open Chat
© 2013 NetSpeed Learning Solutions. All rights reserved. 18
© 2013 NetSpeed Learning Solutions. All rights reserved. 19
Multiple Chats
© 2013 NetSpeed Learning Solutions. All rights reserved. 20
© 2013 NetSpeed Learning Solutions. All rights reserved. 21
© 2013 NetSpeed Learning Solutions. All rights reserved. 22
Pairs Chat
© 2013 NetSpeed Learning Solutions. All rights reserved. 23
Polling
Uses Benefits
Quiz participants to check learning Verify learning effectiveness
Quickly get learner feedback Engage participants easily
Share opinions and experiences Increase peer-to-peer learning
Check assumptions about your
audience
Tailor your presentation
Set up a lecture or discussion Engage their thinking functions
© 2013 NetSpeed Learning Solutions. All rights reserved. 24
Build Awareness
© 2013 NetSpeed Learning Solutions. All rights reserved. 25
© 2013 NetSpeed Learning Solutions. All rights reserved. 26
Express Opinions
© 2013 NetSpeed Learning Solutions. All rights reserved. 27
© 2013 NetSpeed Learning Solutions. All rights reserved. 28
Test Learning
© 2013 NetSpeed Learning Solutions. All rights reserved. 29
© 2013 NetSpeed Learning Solutions. All rights reserved. 30
© 2013 NetSpeed Learning Solutions. All rights reserved. 31
Streaming Video
Uses Benefits
Stream video of the presenter and
host
Create interest
Capture attention of visual learners
Build rapport
Decrease multi-tasking
Strengthen learner – facilitator
contract
© 2013 NetSpeed Learning Solutions. All rights reserved. 32
Annotation Tools
Uses Benefits
Learners “point” at content on a
slide
Get fast feedback
Participants may label diagrams Test knowledge retained
Facilitation can conduct rapid polls Move quickly through content while
engaging learners
Host or facilitator can type learner
responses
Facilitate discussion and record key
points
Use pointer and highlighter on slide Direct learner attention
© 2013 NetSpeed Learning Solutions. All rights reserved. 33
Whiteboard
© 2013 NetSpeed Learning Solutions. All rights reserved. 34
Point to Problems
© 2013 NetSpeed Learning Solutions. All rights reserved. 35
Emoticons/Status Icons
Uses Benefits
Check in with participants Quickly see
agreement/disagreement
Replace eye contact Confirm assumptions
Check the pulse of the class See who’s ready to move forward
Ask for volunteers Keep everyone on track
© 2013 NetSpeed Learning Solutions. All rights reserved. 36
Status Icons
© 2013 NetSpeed Learning Solutions. All rights reserved. 37
Status Icons
© 2013 NetSpeed Learning Solutions. All rights reserved. 38
Video
Uses Benefits
Show short (< 2minutes) video Change the energy
Demonstrate skills or behaviors
Introduce a problem to solve
© 2013 NetSpeed Learning Solutions. All rights reserved. 39
Video
© 2013 NetSpeed Learning Solutions. All rights reserved. 40
Manipulator
Think of a time when
you manipulated a
person or situation.
What motivated
you?
© 2013 NetSpeed Learning Solutions. All rights reserved. 41
Manipulator Clues
What clues to
manipulation stand
out?
© 2013 NetSpeed Learning Solutions. All rights reserved. 42
Host/Producer
Uses Benefits
Use the Host as your delivery
partner
Energize the workshop
Handle technology issues Don’t slow down your delivery
Answer logistical questions Provide personal support to
learners
Present role play and case
examples.
Create interest
© 2013 NetSpeed Learning Solutions. All rights reserved. 43
Role Play on Camera
© 2013 NetSpeed Learning Solutions. All rights reserved. 44
Get Learner Feedback
© 2013 NetSpeed Learning Solutions. All rights reserved. 45
Technology Snafus
© 2013 NetSpeed Learning Solutions. All rights reserved. 46
Technology Snafus
• Always schedule a dry run
• Arrive 30 minutes prior to your
webinar
• Use a host/producer to handle
technical issues
• Practice breakout rooms with real people
• Have a contingency plan for technology issues
© 2013 NetSpeed Learning Solutions. All rights reserved. 47
The Zen of Delivery
Begin with a centered, calm mind
© 2013 NetSpeed Learning Solutions. All rights reserved. 48
Action Planning
• One thing I can do….
• One thing my team can do….
• One thing my organization can do….
• One other thought….
© 2013 NetSpeed Learning Solutions. All rights reserved. 49
Complete the Survey
• Receive the slides
• Attend Virtual Facilitator Training course:
• (November 4 – December 5)
• Receive a 20% discount
• Use promo code
“adobe” when registering
• Download a free ebook
(From Chalkboard to
Keyboard)
Twitter: cclayatnetspeed
LinkedIn: cynthiaclay
Email: cclay@netspeedlearning.com

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Bring Your Mojo to the Virtual Classroom

  • 1. © 2013 NetSpeed Learning Solutions. All rights reserved. 1 Bring Your Mojo to the Virtual Classroom October 3, 2013
  • 2. © 2013 NetSpeed Learning Solutions. All rights reserved. 2 Webinar Objectives • Design interactive activities and exercises that bring your mojo to life • Apply four facilitation practices that learners love • Use five “must have” interaction tools to engage active participation
  • 3. © 2013 NetSpeed Learning Solutions. All rights reserved. 3 About Cynthia Clay • Founder and CEO • 25+ years of experience • Began delivering web conference training in 2004 • Author of Great Webinars • Lead the Virtual Facilitator Trainer Certification™ course
  • 4. © 2013 NetSpeed Learning Solutions. All rights reserved. 4 Purpose What is your primary purpose for attending this session?
  • 5. © 2013 NetSpeed Learning Solutions. All rights reserved. 5 Experience How many webinars have you delivered? 10+ webinars 4 – 9 webinars 1 – 3 webinars I’ve never delivered a webinar
  • 6. © 2013 NetSpeed Learning Solutions. All rights reserved. 6 Mojo Killers
  • 7. © 2013 NetSpeed Learning Solutions. All rights reserved. 7 Mojo Killers Talking head presenter Monotone voice Reading slides Little interaction No peer-to-peer chatting
  • 8. © 2013 NetSpeed Learning Solutions. All rights reserved. 8 Q&A at the end Bullet-point presentations No slide graphics Feeling “alone” on the event Insurmountable technical difficulties More Mojo Killers
  • 9. © 2013 NetSpeed Learning Solutions. All rights reserved. 9 Adult Learning Principles Malcolm Knowles (1913 – 1997) Name one adult learning principle.
  • 10. © 2013 NetSpeed Learning Solutions. All rights reserved. 10 • Adults need to be involved in the planning and evaluation of their learning. • Experience (mistakes included) provides the basis for learning activities. • Adults want to learn subjects that have immediate relevance to their work or personal lives. • Adult learning is problem-centered not content-oriented. Adult Learning Principles
  • 11. © 2013 NetSpeed Learning Solutions. All rights reserved. 11 Bringing Your Mojo to the Virtual Classroom
  • 12. © 2013 NetSpeed Learning Solutions. All rights reserved. 12 The more you feel like a lecturer, the less effective you will be in the virtual classroom. New Mindset
  • 13. © 2013 NetSpeed Learning Solutions. All rights reserved. 13 It’s a Visual Medium Make your slides compelling.
  • 14. © 2013 NetSpeed Learning Solutions. All rights reserved. 14 Mojo Rule #1 Engage participants every 3 minutes with a poll, chat, or request for feedback.
  • 15. © 2013 NetSpeed Learning Solutions. All rights reserved. 15 Your Tool Kit Chat Polling Streaming Video Annotation Tools Emoticons/Status Icons Video Host/Producer
  • 16. © 2013 NetSpeed Learning Solutions. All rights reserved. 16 Chat Uses Benefits Ask questions of participants Engage attention Encourage problem solving Activate their thinking Build peer-to-peer dialogue Increase collaboration Invite questions and observations Build commitment to the learning community
  • 17. © 2013 NetSpeed Learning Solutions. All rights reserved. 17 Open Chat
  • 18. © 2013 NetSpeed Learning Solutions. All rights reserved. 18
  • 19. © 2013 NetSpeed Learning Solutions. All rights reserved. 19 Multiple Chats
  • 20. © 2013 NetSpeed Learning Solutions. All rights reserved. 20
  • 21. © 2013 NetSpeed Learning Solutions. All rights reserved. 21
  • 22. © 2013 NetSpeed Learning Solutions. All rights reserved. 22 Pairs Chat
  • 23. © 2013 NetSpeed Learning Solutions. All rights reserved. 23 Polling Uses Benefits Quiz participants to check learning Verify learning effectiveness Quickly get learner feedback Engage participants easily Share opinions and experiences Increase peer-to-peer learning Check assumptions about your audience Tailor your presentation Set up a lecture or discussion Engage their thinking functions
  • 24. © 2013 NetSpeed Learning Solutions. All rights reserved. 24 Build Awareness
  • 25. © 2013 NetSpeed Learning Solutions. All rights reserved. 25
  • 26. © 2013 NetSpeed Learning Solutions. All rights reserved. 26 Express Opinions
  • 27. © 2013 NetSpeed Learning Solutions. All rights reserved. 27
  • 28. © 2013 NetSpeed Learning Solutions. All rights reserved. 28 Test Learning
  • 29. © 2013 NetSpeed Learning Solutions. All rights reserved. 29
  • 30. © 2013 NetSpeed Learning Solutions. All rights reserved. 30
  • 31. © 2013 NetSpeed Learning Solutions. All rights reserved. 31 Streaming Video Uses Benefits Stream video of the presenter and host Create interest Capture attention of visual learners Build rapport Decrease multi-tasking Strengthen learner – facilitator contract
  • 32. © 2013 NetSpeed Learning Solutions. All rights reserved. 32 Annotation Tools Uses Benefits Learners “point” at content on a slide Get fast feedback Participants may label diagrams Test knowledge retained Facilitation can conduct rapid polls Move quickly through content while engaging learners Host or facilitator can type learner responses Facilitate discussion and record key points Use pointer and highlighter on slide Direct learner attention
  • 33. © 2013 NetSpeed Learning Solutions. All rights reserved. 33 Whiteboard
  • 34. © 2013 NetSpeed Learning Solutions. All rights reserved. 34 Point to Problems
  • 35. © 2013 NetSpeed Learning Solutions. All rights reserved. 35 Emoticons/Status Icons Uses Benefits Check in with participants Quickly see agreement/disagreement Replace eye contact Confirm assumptions Check the pulse of the class See who’s ready to move forward Ask for volunteers Keep everyone on track
  • 36. © 2013 NetSpeed Learning Solutions. All rights reserved. 36 Status Icons
  • 37. © 2013 NetSpeed Learning Solutions. All rights reserved. 37 Status Icons
  • 38. © 2013 NetSpeed Learning Solutions. All rights reserved. 38 Video Uses Benefits Show short (< 2minutes) video Change the energy Demonstrate skills or behaviors Introduce a problem to solve
  • 39. © 2013 NetSpeed Learning Solutions. All rights reserved. 39 Video
  • 40. © 2013 NetSpeed Learning Solutions. All rights reserved. 40 Manipulator Think of a time when you manipulated a person or situation. What motivated you?
  • 41. © 2013 NetSpeed Learning Solutions. All rights reserved. 41 Manipulator Clues What clues to manipulation stand out?
  • 42. © 2013 NetSpeed Learning Solutions. All rights reserved. 42 Host/Producer Uses Benefits Use the Host as your delivery partner Energize the workshop Handle technology issues Don’t slow down your delivery Answer logistical questions Provide personal support to learners Present role play and case examples. Create interest
  • 43. © 2013 NetSpeed Learning Solutions. All rights reserved. 43 Role Play on Camera
  • 44. © 2013 NetSpeed Learning Solutions. All rights reserved. 44 Get Learner Feedback
  • 45. © 2013 NetSpeed Learning Solutions. All rights reserved. 45 Technology Snafus
  • 46. © 2013 NetSpeed Learning Solutions. All rights reserved. 46 Technology Snafus • Always schedule a dry run • Arrive 30 minutes prior to your webinar • Use a host/producer to handle technical issues • Practice breakout rooms with real people • Have a contingency plan for technology issues
  • 47. © 2013 NetSpeed Learning Solutions. All rights reserved. 47 The Zen of Delivery Begin with a centered, calm mind
  • 48. © 2013 NetSpeed Learning Solutions. All rights reserved. 48 Action Planning • One thing I can do…. • One thing my team can do…. • One thing my organization can do…. • One other thought….
  • 49. © 2013 NetSpeed Learning Solutions. All rights reserved. 49 Complete the Survey • Receive the slides • Attend Virtual Facilitator Training course: • (November 4 – December 5) • Receive a 20% discount • Use promo code “adobe” when registering • Download a free ebook (From Chalkboard to Keyboard)