© 2015 NetSpeed Learning Solutions. All rights reserved. 1
From Blah to Aha!
Engaging Learners in the
Virtual Classroom
October 7, 2015
© 2015 NetSpeed Learning Solutions. All rights reserved. 2
Webinar Objectives
• Avoid 3 deadly mistakes that result in
“blah” learning experiences
• Embrace 5 discovery learning practices
that enliven the virtual classroom
• Create “aha” moments as you captivate
your learners
© 2015 NetSpeed Learning Solutions. All rights reserved. 3
About Cynthia Clay
• 25+ years of experience
• Author of Great Webinars
• An expert in collaborative,
engaging virtual learning
© 2015 NetSpeed Learning Solutions. All rights reserved. 4
Tweet
#virtuallearning
© 2015 NetSpeed Learning Solutions. All rights reserved. 5
Purpose Poll
What do you hope to gain from this
webinar?
© 2015 NetSpeed Learning Solutions. All rights reserved. 6
“Blah”
© 2015 NetSpeed Learning Solutions. All rights reserved. 7
Deadly Mistakes
What deadly mistakes have you experienced
in webinars?
© 2015 NetSpeed Learning Solutions. All rights reserved. 8
Deadly Mistake #1
Failing to capitalize on the
visual medium
© 2015 NetSpeed Learning Solutions. All rights reserved. 9
Mistake #1: Visual
“The facilitator would display a slide with
about 4 - 5 points. Then she would talk
about the points for what seemed like
several minutes without necessarily
referring to them specifically or using a
pointer.”
Lynn, quoted in Great Webinars
© 2015 NetSpeed Learning Solutions. All rights reserved. 10
Deadly Mistake #2
Not engaging learners in the
discussion
© 2015 NetSpeed Learning Solutions. All rights reserved. 11
Mistake #2: No Engagement
“I think this is why people end up
multitasking….If she would only
engage me and make it hard for me
NOT to participate. I’ve got one ear
open for something that catches my
attention, but meanwhile, I have seen
how this works, and it doesn’t require
me to be fully present.”
Michelle, quoted in Great Webinars
© 2015 NetSpeed Learning Solutions. All rights reserved. 12
Deadly Mistake #3
Lecturing until…
© 2015 NetSpeed Learning Solutions. All rights reserved. 13
Mistake #3: Lecturing
“If you take an already bad training
presentation, poor content and
organization, throw in terrible and
boring slides, add a weak, talking-
head facilitator, what would you get?
Answer – the one-hour webinar I just
watched.”
Jackie, quoted in Great Webinars
14© 2015 NetSpeed Learning Solutions. All rights reserved.
Discovery Learning
What is discovery learning?
15© 2015 NetSpeed Learning Solutions. All rights reserved.
Discovery Learning
A method of inquiry-based instruction in which
learners discover facts, relationships and
solutions.
16© 2015 NetSpeed Learning Solutions. All rights reserved.
Discovery Learning
Is it possible to create a discovery learning
experience in the virtual classroom?
17© 2015 NetSpeed Learning Solutions. All rights reserved.
Types of Discovery Learning
Guided discovery (inquiry-based)
Observation and reflection
Problem solving
Simulation-based
Case studies
© 2015 NetSpeed Learning Solutions. All rights reserved. 18
Discovery Process
1. Prepare the learner with information
2. Ask questions to encourage reflection
3. Provide examples and models
4. Demonstrate, if applicable
© 2015 NetSpeed Learning Solutions. All rights reserved. 19
Discovery Process
5. Offer a case or identify a problem
6. Allow peers to collaborate and problem solve
7. Debrief to elicit connections and relationships
8. Plan for application
20© 2015 NetSpeed Learning Solutions. All rights reserved.
21© 2015 NetSpeed Learning Solutions. All rights reserved.
• 46% overall
• 66% multi-national
organizations
• 80% with 10,000+ employees
Organizations using virtual
teams:
Increase in Virtual Teams
© 2015 NetSpeed Learning Solutions. All rights reserved. 22
Research: Skills Gap
1. Running effective team meetings
2. Celebrating teams’ success
3. Coaching team members
4. Managing team members’ inter-dependent
tasks
5. Holding team members accountable for
results
© 2015 NetSpeed Learning Solutions. All rights reserved. 23
Research: Skills Gap
6. Ensuring high work productivity of team
members
7. Conducting regular performance
discussions
8. Getting poor performance back on track
9. Mediating conflict between team members
© 2015 NetSpeed Learning Solutions. All rights reserved. 24
The 3C Model
Calibration Collaboration Celebration
Share one action a virtual leader
should take with a virtual team.
© 2015 NetSpeed Learning Solutions. All rights reserved. 25
Focus on Collaboration
© 2015 NetSpeed Learning Solutions. All rights reserved. 26
Delegating Example
© 2015 NetSpeed Learning Solutions. All rights reserved. 27
Delegating Deficiency
Slow decision making
No focus on high-
priority work
Missed deadlines
Low productivity
Staff unprepared for
promotion
© 2015 NetSpeed Learning Solutions. All rights reserved. 28
Self-Assessment
Diva/Divo Devotee Disaster
I’m a virtual delegating:
© 2015 NetSpeed Learning Solutions. All rights reserved. 29
Delegating Example
What was the last task that you delegated or
that someone delegated to you?
© 2015 NetSpeed Learning Solutions. All rights reserved. 30
Delegating Example
© 2015 NetSpeed Learning Solutions. All rights reserved. 31
Delegating Example
© 2015 NetSpeed Learning Solutions. All rights reserved. 32
Delegating Example
© 2015 NetSpeed Learning Solutions. All rights reserved. 33
Delegating Example
© 2015 NetSpeed Learning Solutions. All rights reserved. 34
Delegating Example
© 2015 NetSpeed Learning Solutions. All rights reserved. 35
Delegating Example
© 2015 NetSpeed Learning Solutions. All rights reserved. 36
Application and Practice!
Delegating Example
How could you practice
delegating skills in the virtual
classroom?
© 2015 NetSpeed Learning Solutions. All rights reserved. 37
Delegating Example
What insights did you
have about delegating as
you completed the
practice?
© 2015 NetSpeed Learning Solutions. All rights reserved. 38
Discovery Process
1. Prepare the learner with information
2. Ask questions to encourage reflection
3. Provide examples and models
4. Demonstrate, if applicable
© 2015 NetSpeed Learning Solutions. All rights reserved. 39
Discovery Process
5. Offer a case or identify a problem
6. Allow peers to collaborate and problem solve
7. Debrief to elicit connections and relationships
8. Plan for application
© 2015 NetSpeed Learning Solutions. All rights reserved. 40
3 Deadly Mistakes
#1 #2 #3
© 2015 NetSpeed Learning Solutions. All rights reserved. 41
5 Discovery Practices
Guided discovery (inquiry-based)
Observation and reflection
Problem solving
Simulation-based
Case studies
© 2015 NetSpeed Learning Solutions. All rights reserved. 42
6 Tools in Your Kit
Chat
Polling
Annotation Tools
Emoticons/Status Icons
Video/Audio
Breakout Rooms
© 2015 NetSpeed Learning Solutions. All rights reserved. 43
“Aha” Moments
What have you learned today that will increase
your effectiveness in the virtual classroom?
© 2015 NetSpeed Learning Solutions. All rights reserved. 44
Virtual Facilitator Training
• Deep dive, comprehensive course
• Focused on virtual design and delivery
• Public courses offered six times/year
• Customized for private delivery in your web
conference platform
45© 2015 NetSpeed Learning Solutions. All rights reserved.
• Link to download our eBook (Bring Your Mojo to
Virtual Learning)
• Use the discount code from the
eBook to receive $345 off the
VFTC course
Take Our Survey
© 2015 NetSpeed Learning Solutions. All rights reserved. 46
Q & A
47
Thank You!

From Blah to Aha: Engaging Learners in the Virtual Classroom

  • 1.
    © 2015 NetSpeedLearning Solutions. All rights reserved. 1 From Blah to Aha! Engaging Learners in the Virtual Classroom October 7, 2015
  • 2.
    © 2015 NetSpeedLearning Solutions. All rights reserved. 2 Webinar Objectives • Avoid 3 deadly mistakes that result in “blah” learning experiences • Embrace 5 discovery learning practices that enliven the virtual classroom • Create “aha” moments as you captivate your learners
  • 3.
    © 2015 NetSpeedLearning Solutions. All rights reserved. 3 About Cynthia Clay • 25+ years of experience • Author of Great Webinars • An expert in collaborative, engaging virtual learning
  • 4.
    © 2015 NetSpeedLearning Solutions. All rights reserved. 4 Tweet #virtuallearning
  • 5.
    © 2015 NetSpeedLearning Solutions. All rights reserved. 5 Purpose Poll What do you hope to gain from this webinar?
  • 6.
    © 2015 NetSpeedLearning Solutions. All rights reserved. 6 “Blah”
  • 7.
    © 2015 NetSpeedLearning Solutions. All rights reserved. 7 Deadly Mistakes What deadly mistakes have you experienced in webinars?
  • 8.
    © 2015 NetSpeedLearning Solutions. All rights reserved. 8 Deadly Mistake #1 Failing to capitalize on the visual medium
  • 9.
    © 2015 NetSpeedLearning Solutions. All rights reserved. 9 Mistake #1: Visual “The facilitator would display a slide with about 4 - 5 points. Then she would talk about the points for what seemed like several minutes without necessarily referring to them specifically or using a pointer.” Lynn, quoted in Great Webinars
  • 10.
    © 2015 NetSpeedLearning Solutions. All rights reserved. 10 Deadly Mistake #2 Not engaging learners in the discussion
  • 11.
    © 2015 NetSpeedLearning Solutions. All rights reserved. 11 Mistake #2: No Engagement “I think this is why people end up multitasking….If she would only engage me and make it hard for me NOT to participate. I’ve got one ear open for something that catches my attention, but meanwhile, I have seen how this works, and it doesn’t require me to be fully present.” Michelle, quoted in Great Webinars
  • 12.
    © 2015 NetSpeedLearning Solutions. All rights reserved. 12 Deadly Mistake #3 Lecturing until…
  • 13.
    © 2015 NetSpeedLearning Solutions. All rights reserved. 13 Mistake #3: Lecturing “If you take an already bad training presentation, poor content and organization, throw in terrible and boring slides, add a weak, talking- head facilitator, what would you get? Answer – the one-hour webinar I just watched.” Jackie, quoted in Great Webinars
  • 14.
    14© 2015 NetSpeedLearning Solutions. All rights reserved. Discovery Learning What is discovery learning?
  • 15.
    15© 2015 NetSpeedLearning Solutions. All rights reserved. Discovery Learning A method of inquiry-based instruction in which learners discover facts, relationships and solutions.
  • 16.
    16© 2015 NetSpeedLearning Solutions. All rights reserved. Discovery Learning Is it possible to create a discovery learning experience in the virtual classroom?
  • 17.
    17© 2015 NetSpeedLearning Solutions. All rights reserved. Types of Discovery Learning Guided discovery (inquiry-based) Observation and reflection Problem solving Simulation-based Case studies
  • 18.
    © 2015 NetSpeedLearning Solutions. All rights reserved. 18 Discovery Process 1. Prepare the learner with information 2. Ask questions to encourage reflection 3. Provide examples and models 4. Demonstrate, if applicable
  • 19.
    © 2015 NetSpeedLearning Solutions. All rights reserved. 19 Discovery Process 5. Offer a case or identify a problem 6. Allow peers to collaborate and problem solve 7. Debrief to elicit connections and relationships 8. Plan for application
  • 20.
    20© 2015 NetSpeedLearning Solutions. All rights reserved.
  • 21.
    21© 2015 NetSpeedLearning Solutions. All rights reserved. • 46% overall • 66% multi-national organizations • 80% with 10,000+ employees Organizations using virtual teams: Increase in Virtual Teams
  • 22.
    © 2015 NetSpeedLearning Solutions. All rights reserved. 22 Research: Skills Gap 1. Running effective team meetings 2. Celebrating teams’ success 3. Coaching team members 4. Managing team members’ inter-dependent tasks 5. Holding team members accountable for results
  • 23.
    © 2015 NetSpeedLearning Solutions. All rights reserved. 23 Research: Skills Gap 6. Ensuring high work productivity of team members 7. Conducting regular performance discussions 8. Getting poor performance back on track 9. Mediating conflict between team members
  • 24.
    © 2015 NetSpeedLearning Solutions. All rights reserved. 24 The 3C Model Calibration Collaboration Celebration Share one action a virtual leader should take with a virtual team.
  • 25.
    © 2015 NetSpeedLearning Solutions. All rights reserved. 25 Focus on Collaboration
  • 26.
    © 2015 NetSpeedLearning Solutions. All rights reserved. 26 Delegating Example
  • 27.
    © 2015 NetSpeedLearning Solutions. All rights reserved. 27 Delegating Deficiency Slow decision making No focus on high- priority work Missed deadlines Low productivity Staff unprepared for promotion
  • 28.
    © 2015 NetSpeedLearning Solutions. All rights reserved. 28 Self-Assessment Diva/Divo Devotee Disaster I’m a virtual delegating:
  • 29.
    © 2015 NetSpeedLearning Solutions. All rights reserved. 29 Delegating Example What was the last task that you delegated or that someone delegated to you?
  • 30.
    © 2015 NetSpeedLearning Solutions. All rights reserved. 30 Delegating Example
  • 31.
    © 2015 NetSpeedLearning Solutions. All rights reserved. 31 Delegating Example
  • 32.
    © 2015 NetSpeedLearning Solutions. All rights reserved. 32 Delegating Example
  • 33.
    © 2015 NetSpeedLearning Solutions. All rights reserved. 33 Delegating Example
  • 34.
    © 2015 NetSpeedLearning Solutions. All rights reserved. 34 Delegating Example
  • 35.
    © 2015 NetSpeedLearning Solutions. All rights reserved. 35 Delegating Example
  • 36.
    © 2015 NetSpeedLearning Solutions. All rights reserved. 36 Application and Practice! Delegating Example How could you practice delegating skills in the virtual classroom?
  • 37.
    © 2015 NetSpeedLearning Solutions. All rights reserved. 37 Delegating Example What insights did you have about delegating as you completed the practice?
  • 38.
    © 2015 NetSpeedLearning Solutions. All rights reserved. 38 Discovery Process 1. Prepare the learner with information 2. Ask questions to encourage reflection 3. Provide examples and models 4. Demonstrate, if applicable
  • 39.
    © 2015 NetSpeedLearning Solutions. All rights reserved. 39 Discovery Process 5. Offer a case or identify a problem 6. Allow peers to collaborate and problem solve 7. Debrief to elicit connections and relationships 8. Plan for application
  • 40.
    © 2015 NetSpeedLearning Solutions. All rights reserved. 40 3 Deadly Mistakes #1 #2 #3
  • 41.
    © 2015 NetSpeedLearning Solutions. All rights reserved. 41 5 Discovery Practices Guided discovery (inquiry-based) Observation and reflection Problem solving Simulation-based Case studies
  • 42.
    © 2015 NetSpeedLearning Solutions. All rights reserved. 42 6 Tools in Your Kit Chat Polling Annotation Tools Emoticons/Status Icons Video/Audio Breakout Rooms
  • 43.
    © 2015 NetSpeedLearning Solutions. All rights reserved. 43 “Aha” Moments What have you learned today that will increase your effectiveness in the virtual classroom?
  • 44.
    © 2015 NetSpeedLearning Solutions. All rights reserved. 44 Virtual Facilitator Training • Deep dive, comprehensive course • Focused on virtual design and delivery • Public courses offered six times/year • Customized for private delivery in your web conference platform
  • 45.
    45© 2015 NetSpeedLearning Solutions. All rights reserved. • Link to download our eBook (Bring Your Mojo to Virtual Learning) • Use the discount code from the eBook to receive $345 off the VFTC course Take Our Survey
  • 46.
    © 2015 NetSpeedLearning Solutions. All rights reserved. 46 Q & A
  • 47.