Leading Collaborative Hybrid Sessions

Leading
Collaborative
Hybrid Sessions
© 2022 Clay & Associates Inc./NetSpeed Learning Solutions

netspeedlearning.com
Objectives
• Apply the AIDS model to your virtual training
or hybrid team meeting experiences
• Ensure that all participants learn, connect,
and grow in an inclusive learning
environment
© 2022 Clay & Associates Inc./NetSpeed Learning Solutions 2

Introduction
• Cynthia Clay, President/CEO, NetSpeed Learning
• Author of Great Webinars: Interactive Learning
that is Captivating, Informative, and Fun
• Work with our clients to build thriving virtual
workplaces, better virtual leaders, and stellar
virtual learning

Remote Participation
Have you ever participated as a remote participant, either
dialed or logged into a hybrid event?
What was frustrating or unsatisfying about that experience?

Hybrid Presentation Types
1
• Co-located
group
• Some
people
online 2
• Two or
more
co-located
groups
3
• Mostly
online
• Small co-
located
group

Which options have you experienced?
1
• Co-located
group
• Some
people
online 2
• Two or
more
co-located
groups
3
• Mostly
online
• Small co-
located
group

Where is the
Presenter?
In the room with the co-
located audience
Online presenting remotely
to a mixed audience

AIDS Model
Attend Include Direct Support

Social or Virtual Presence
How “real” or authentic a presenter feels to a remote audience

What do you want to be aware of as
you are presenting and attending to
participants?
How will you decrease the likelihood
that your virtual attendees may be
tempted to multitask or tune out?

• Encourage peer-to-peer chatting.
• Use chat for questions and discussions
• Tell them how to “raise your hand” to get the
presenter’s attention.
• Use reactions or status icons to keep
everyone focused.
• Use polling to gain participation.
• Call on people by name (remote and physical)

Hybrid Delivery Tip #1
Don’t treat the remote
audience as “second
class” participants.

Use a co-presenter remotely
if the lead presenter is onsite.

Use a co-presenter onsite if the lead presenter is remote

Inclusion = equal access to all
activities and discussions in the
hybrid presentation

Create a level playing
field for all
participants.

Design and Facilitate for Inclusion
How do you design for inclusion?
(First Name: A – K)
How do you facilitate for inclusion?
(First Name: L – Z)

Have everyone log into the
web or video conference, not
just remote participants.

Plan for Inclusion
• Plan a warm-up activity at opening with
everyone on webcam.
• Avoid facilitating in-person discussions while
remote people watch.
• Use chats and polls to include everyone.
• Use reactions (emojis) to check in with both co-
located and remote audiences.

Facilitate for Inclusion
• Check in with both co-located and remote
audiences.
• Use whiteboard built into the web conference
software, not the one in the meeting room.
• Display slides via the web conference platform
not from projector.
• Avoid focusing more attention on the physical
audience than the remote audience.

When do participants most
need clear direction?

• Be specific, clear, and visual in instructions.
• Consider testing them with a mixed audience.
• Remember See/Hear/Do when setting up case
study or activity.
• Put step-by-step directions on a slide for
reference.
• Try Directed Chat: assign questions to
subgroups.

Plan for engagement and
collaboration across
platforms or rooms.

• Tell people what to expect before they get
there.
• Offer a Hybrid Orientation session.
• Assign a co-presenter (producer) to pay
attention to chat.

• Ask a producer (co-presenter) to attend
to technical issues.
• Acknowledge each person by name.
• Praise and validate participant
contributions (both chat and verbal).

Prepare and practice
the technology in
advance.

Have a producer
available for fast
troubleshooting.

Quick Review
Attend Include Direct Support

Taking Action
What is one thing you intend to do now?

Thank you!
Cynthia Clay
NetSpeed Learning
206-517-5271
info@netspeedlearning.com

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