This document discusses the importance of facial expressions in communication. It notes that 55% of communication comes from facial expressions, compared to just 7% from words. It then describes the universal facial expressions for happiness, sadness, surprise, disgust, fear, and anger. For each expression, it provides details on the facial muscle movements and positions involved in displaying that emotion. The document emphasizes that facial expressions are a natural and important part of nonverbal communication, and advocates for openly expressing emotions through one's face.

1. FACIAL
EXPRESSIONS

2. For the queen’s guard, staying totally still
and being completely focused is
essential….
But for a public speaker is exactly
opposite….

3. FACIAL EXPRESSIONS
 Form of non verbal communication
 Motions or positions of the muscles in the
skin.
 Expresses emotional state without words
 Primary means to convey social
information
 Natural and universal
FACE IS THE INDEX OF
THE MIND

4. IMPORTANCE
 Our goal is projection not protection
 More spontaneous than words
 Impossible to avoid even when it is
advantageous to do so
 Contextual social indicator of
behavioral intent
We have 80 facial
muscles with which
we can create over
7000 facial
expressions
7 % in words spoken, 38% in way of speaking and tone of
voice…. 55% is in FACIAL EXPRESSIONS

5. UNIVERSAL FACIAL
EXPRESSIONS
 Happiness
 Sadness
 Surprise
 Disgust
 Fear
 Anger

6. HAPPINESS
 6 linear muscles
 Feeling of inner joy and satisfaction
 Crescent-shaped eyes
 Raising of the mouth corners-Smile
 Lifting of the cheeks
 Mouth can be opened or closed
“It’s not how much we have, but how much we
enjoy, that makes happiness”
- Charles Spurgeon

7. SADNESS
 6 linear muscles
 Feeling of helplessness and loss
 Raised inner eyebrows
 Lowering of mouth corners
 Possibly dropped jaw
 Upper eyelids drop
“Worry often gives us a small thing a
big shadow”
- Swedish proverb

8. SURPRISE
 3 linear muscles
 Feeling of shock but excited
 Eyes wide open to facilitate sight
 Jaw drops slightly
 Mouth open to intake air
 Raised/arched eyebrows
“Sometimes the most shocking surprises
are also the most beautiful surprises”
- Lori Wilhite

9. DISGUST
 6 linear muscles
 Feeling of disapproval by some
unpleasant or offensive thing
 Nose wrinkled
 Raised upper lips and cheeks
 Lowered eyebrows
 Narrowed eyes
“Sameness is the mother of disgust, variety
the cure”
- Petrarch

10. FEAR
 6 linear muscles
 Feeling of desire to escape from
or avoid something dangerous
 Wide opened eyes
 Tensed and raised eyebrows
 Mouth opens slightly
“Do the thing we fear, and death of fear is
certain”
- Ralph Waldo Emerson

11. ANGER
 6 linear muscles
 Feeling of attacking something or
someone
 Frowning to protect eyes in
anticipation of attack
 Narrowing of the lips
 Slightly lowered head with eyebrows
 Glaring eyes
“You will not be punished for your anger,
you will be punished by your anger”
- Buddha

12. ROLE OF EYES IN FACIAL EXPRESSIONS
 EYES- windows to the soul
 Focal point in communication
 Eye gaze
 Blinking
 Pupil size
 Like a steering wheel of car, eyes direct
your words

13. WHERE FACIAL EXPRESSION FAILS?
 Modern communication
phones, texting, emails, etc.
 Disabilities
Visually impaired
loss of muscle movement
“ SO LET’S STOP IMPRESSING
AND START EXPRESSING”