This document provides information about body language and its importance in business communication. It discusses that body language is non-verbal communication through body movements and gestures, and that people remember visual cues more than words. Some key points made include:
- Facial expressions and body language can communicate attitudes and emotions more clearly than words.
- Nonverbal cues like body language and facial expressions are often believed over contradictory verbal communication.
- Common body language signals and their potential interpretations are described, like crossed arms indicating defensiveness.
- Guidelines for effective body language include making eye contact, nodding, relaxing shoulders, and using hand gestures confidently.
Body Language is the unspoken communication that goes on in every Face-to-Face encounter with another human being.
It tells you their true feelings towards you and how well your words are being received.
A simple roll of the eyes or hand gesture may be all it takes to convey 100% of what we mean, no words, no tone, only 7-10% is attributable to the actual words we use in a conversation.
Our body speaks in so many ways. In fact, your nonverbal language may be impacting your career opportunities, client connections and even your business alliances. Let me demonstrate how your body speaks!
Para Body Language , Micro expressions
1- Facial Expressions & Hands on Face
2- The Palm & Fingers Gestures
3- The arm & Hands on ( Neck, Hip, Back and Leg )
4- Handshake, Proxemics and Smoking
5- Legs , sitting and seating arrangement
6- Walking, Phone calls & Sleeping Indications
As designers, we are lucky enough to get to interact with many different types of people during the course of our work. We observe people using technology and proposed design solutions. While working on our projects, we collaborate directly with our team, clients, and stakeholders to bring a solution to life. All of this interaction exposes us to lots of body language. The language of the body offers up many hints and insights into what people are thinking and feeling. It’s been said that our bodies tell what is really on our minds, and it’s important to know not only what others might be telling you but what you could be telling them.
It’s important for designers to have a fundamental understanding of body language and what are key signs to look for when interacting with users or project teams. There are key patterns that, when observed correctly, can tell you if someone is supportive of your idea, hiding their true feelings, or simply sitting back and daydreaming the meeting away.
Observing non-verbal communication cues is only one side of the coin, though—the other side being your own body language. Inherently knowing the patterns and signs of the body opens your eyes to the messages you might be giving off. The ability to manage your own body language is something that can be learned and mastered, helping you become a better collaborator and communicator.
Participants will walk away from this session with basic knowledge of how to read and respond to common non-verbal communication patterns and learn how to better manage their own non-verbal communication. They will be armed with additional resources to continue on their path of mastering the language of the body.
Body Language is the unspoken communication that goes on in every Face-to-Face encounter with another human being.
It tells you their true feelings towards you and how well your words are being received.
A simple roll of the eyes or hand gesture may be all it takes to convey 100% of what we mean, no words, no tone, only 7-10% is attributable to the actual words we use in a conversation.
Our body speaks in so many ways. In fact, your nonverbal language may be impacting your career opportunities, client connections and even your business alliances. Let me demonstrate how your body speaks!
Para Body Language , Micro expressions
1- Facial Expressions & Hands on Face
2- The Palm & Fingers Gestures
3- The arm & Hands on ( Neck, Hip, Back and Leg )
4- Handshake, Proxemics and Smoking
5- Legs , sitting and seating arrangement
6- Walking, Phone calls & Sleeping Indications
As designers, we are lucky enough to get to interact with many different types of people during the course of our work. We observe people using technology and proposed design solutions. While working on our projects, we collaborate directly with our team, clients, and stakeholders to bring a solution to life. All of this interaction exposes us to lots of body language. The language of the body offers up many hints and insights into what people are thinking and feeling. It’s been said that our bodies tell what is really on our minds, and it’s important to know not only what others might be telling you but what you could be telling them.
It’s important for designers to have a fundamental understanding of body language and what are key signs to look for when interacting with users or project teams. There are key patterns that, when observed correctly, can tell you if someone is supportive of your idea, hiding their true feelings, or simply sitting back and daydreaming the meeting away.
Observing non-verbal communication cues is only one side of the coin, though—the other side being your own body language. Inherently knowing the patterns and signs of the body opens your eyes to the messages you might be giving off. The ability to manage your own body language is something that can be learned and mastered, helping you become a better collaborator and communicator.
Participants will walk away from this session with basic knowledge of how to read and respond to common non-verbal communication patterns and learn how to better manage their own non-verbal communication. They will be armed with additional resources to continue on their path of mastering the language of the body.
The impact of body language on professional successSiddharthan VGJ
Dr. Albert Mehrabian, author of Silent Messages, conducted several studies on nonverbal communication. He found that 7% of any message is conveyed through words, 38% through certain vocal elements, and 55% through nonverbal elements (facial expressions, gestures, posture, etc). Subtracting the 7% for actual vocal content leaves one with the 93% statistic.
When it comes to sending the right non-verbal messages in the workplace, your body language does the talking so take simple steps to create a positive impression
Importance of Body Language at Work
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The Don'ts in Body Language
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About the Speaker
===============
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3. What is Body Language ?
• Body language is non-
verbal communication
involving body
movement.
• People in the workplace
convey a great deal of
information without
even speaking; through
non-verbal
communication.
• Gesturing" is also a part
of body language.
4. Why is Body Language so
Important?
• People remember more of what they
see than what they hear.
• Long after a meeting, we are likely to
have forgotten the exact words
someone used, but we may retain a
vivid image of the same person's facial
expression.
5.
6. What we are trying to deliver through
verbal means might not be exactly similar
to what we are delivering from our non-
verbal means i.e. BODY
7.
8. Nonverbal Cues are Believed
When verbal and nonverbal cues contradict
one another, the nonverbal cues are
more likely to be believed.
9. Facial Expression
Your face tells a lot about what you are feeling. When you
speak, more than any other part of your body, your face
will communicate most clearly your attitudes, feelings and
emotions.
10. BE AWARE OF YOURSELF !
What you do might be
interpreted in several ways,
depending on the setting and
who you are talking to.
These are some common
interpretations of body
language and often more
effective ways to
communicate with your
body.
11. Notice how you sit, how you
stand, how you use you hands and
legs, what you do while talking to
someone.
ALL THIS IS AN INDICATION TO
YOUR PERSONALITY.
12. Body Language
NONVERBAL BEHAVIOR INTERPRETATION
Brisk, erect walk Confidence
Standing with hands on hips Readiness, aggression
Sitting with legs crossed, foot kicking
slightly
Boredom
Sitting, legs apart Open, relaxed
Arms crossed on chest Defensiveness
Walking with hands in pockets,
shoulders hunched
Dejection
Hand to cheek Evaluation, thinking
Touching, slightly rubbing nose Rejection, doubt, lying
Rubbing the eye Doubt, disbelief
Hands clasped behind back Anger, frustration, apprehension
Locked ankles Apprehension
13. Head resting in hand, eyes downcast Boredom
Rubbing hands Anticipation
Sitting with hands clasped behind
head, legs crossed
Confidence, superiority
Open palm Sincerity, openness, innocence
Pinching bridge of nose, eyes closed Negative evaluation
Tapping or drumming fingers Impatience
Pointing fingers Authoritative
Patting/fondling hair Lack of self-confidence; insecurity
Tilted head Interest
Stroking chin Trying to make a decision
Looking down, face turned away Disbelief
Biting nails Insecurity, nervousness
Pulling or tugging at ear Indecision
14. Kinesics
• It is the study of body movements to judge
inner state of emotions expressed through
different parts of the body.
Expression Interpretation
Sideways Glance Suspicion
Steady eye contact Active listener
No eye contact Disinterest
Veiled eyes Boredom
15. SMILE
Mahatma Gandhi has also mentioned that,
“You are not completely dressed until your face wears a
SMILE ".
16. KEEP SMILING, EVEN IN DIFFICULT
SITUATIONS. IT COSTS NO MONEY,
JUST STRETCHING YOUR FACIAL
MUSCLE! JUST GIVE AN INNOCENT
GENUINE
SMILE
A smile is the best in ‘BODY
LANGUAGE’ that any person can
project, beware of the fake smile it is
very easy to recognize one.
17. Do’s and the Don'ts
How do I know as to what I am doing is right or
not ……..????
OR
What is My Body Language like !!!!!
Let us find out.
18. Have eye contact, but don’t stare
If there are several people
you are talking to, give
them all some eye contact
to create a better
connection and see if they
are listening.
Keeping too much eye-
contact might creep people
out.
Giving no eye-contact might
make you seem insecure.
19. Nod when they are talking
Nod once in a while to
signal that you are
listening.
20. Don’t cross your arms
or legs
You have probably
already heard you
shouldn’t cross
your arms as it
might make you
seem defensive or
guarded. This goes
for your legs too.
21. Don’t be afraid to take up some space
Taking up space by for
example sitting or
standing with your
legs apart a bit signals
self-confidence and
that you are
comfortable in your
own skin.
22. Relax your shoulders
When you feel tense it’s
easily winds up as
tension in your
shoulders. They might
move up and forward a
bit. Try to relax. Try to
loosen up by shaking the
shoulders a bit and
move them back slightly.
23. Don’t touch your face
It might make you
seem nervous and
can be distracting
for the listeners or
the people in the
conversation.
24. Keep your head up
Don’t keep your eyes on
the ground, it might
make you seem
insecure and a bit lost.
Keep your head up
straight and have eye
contact.
25. Use your hands more confidently
Instead of fidgeting with
your hands and
scratching your face use
them to communicate
what you are trying to
say.
Use your hands to
describe something or
to add weight to a point
you are trying to make.
26. Proxemics
The nonverbal study of
space and distance. It is
embarrassing if the more
we move back the more the
other person comes
forward.
Let people have their
personal space, don’t
invade it.
28. Keep a good attitude
Last but not least, keep
a positive, open and
relaxed attitude.
How you feel will
come through in
your body language
and can make a
major difference.
29. You can change your body language but as
all new habits it takes a while. And if you try
and change to many things at once it might
become confusing and feel overwhelming.