This document discusses how to make enterprise IT more engaging by embracing social networks, BYOD, open source technologies, cloud computing as a philosophy, and DIY approaches. Some specific strategies mentioned include using social networks to create social intranets and help desks, embracing BYOD by supporting HTML5 responsive designs and dealing with Android complexity, leveraging open source tools like Ansible, Redis, and Solr Cloud, and empowering employees to build their own apps by opening up APIs. The overall goal is to move from a traditional "ugly" enterprise IT model to a more "sexy" and vivacious one that focuses on people over transactions and empowers knowledge sharing.

1. Enterprise IT
between
By Krish Ashok, Head, Web 2.0 Innovation Labs, Tata Consultancy Services

2. 2
My Google Footprint

3. 3
My Unofficial Social Networks

4. My Resume

5. My Unofficial Thoughts

6. My Photos

7. My
Reading
List
My Reading List

8. My Music

9. 9
TCS CONFIDENTIAL 99
Krish Ashok
Ruby on Rails
Open Source
iPhone Dev
Collaboration
Knowledge Mgmt
Violin
Innovation
Guitar
Cello
Head, TCS Innovation Labs – Web 2.0

10. Enterprise IT is mostly Ugly. Very Ugly.

13. But, we can make it sexy.
We call it the
VIVACIOUS Enterprise!

14. Embrace Social Networks

15. The Social Intranet

16. The Social Helpdesk

17. Curate your identity

18. Gamify Work

19. Embrace Social Networks
• People > Transactions
• Knowledge does not want to be managed.
It wants to be set free
• Reduce Email & Workflow
• Gamify processes & let the network
persuade employees to do the right thing

20. Embrace BYOD

22. The Consumer Digital Experience

25. Embrace BYOD
• Over 30K employees enrolled in BYOD
• 4K employees on MDM
• HTML5/Responsive + Native
• Design constraints such as no local storage
• Android complexity
• Communication challenges

26. Embrace Open Source

27. We have got
someone who still
thinks he can do
better than Open
Source here

28. Some examples
• Ansible
automating server orchestration
• Capistrano
automating code deployment
• Redis
In-memory Key value store
• Memcached
Hi-perf object caching
• Solr Cloud + Zookeeper
HA Search
• Nginx
super lightweight web server

29. Embrace Cloud (As a Philosophy)
This is not just about using the public cloud but running one’s own
datacenter as a cloud operation. We now provision servers for apps in
less than 24 hours (compared to the 6 weeks it would take to provision
real hardware)

30. Embrace DIY
Combining 1, 2, 3 and 4, we are now in the early
stages of opening up APIs of our applications to
employees to build their own apps.

31. ENGAGE
Any questions?