Today, organizations can go beyond the intranet and connect people to interactive expertise within the organization and personalized insight through an integrated suite of Microsoft 365 applications.
Based on significant improvements in artificial intelligence (AI), real behavior-based data based on the Microsoft Graph and Azure innovation such as improved language understanding, organizations today can provide contextual and dynamic topic cards, expertise mapping, pages, topic centers, and more. Powered by image tagging, form processing, document understanding, and machine teaching; organization content and documents are optimized for better compliance, processing, and discovery.
Join LiveTiles, along with Richard Harbridge, a Microsoft MVP and internationally recognized expert on Microsoft 365 and the Digital Workplace, who will share:
Best practices on modern knowledge management
How the continued innovation from Microsoft can be best reconciled with enterprise intranet and digital workplace needs
Future Proofing Your Office 365 & SharePoint StrategyRichard Harbridge
Having an effective Office 365 and SharePoint strategy is essential to getting the full value out of your platform investment. But how do you create an effective strategy and where do you start?
Office 365 and SharePoint are constantly evolving as a platform so once you have a strategy, how do you ensure it will be successful over time?
Join Richard Harbridge as he discusses the importance of effective Office 365 strategies and outlines real-world best practices in the industry.
What Makes A World Class Microsoft 365 Intranet & Digital Workplace - WorkshopRichard Harbridge
Many organizations have accelerated their transformation to cloud enabled and powered Microsoft 365 digital workplaces.
While technologies like Microsoft Teams have been prioritized, for many organizations their intranets have not evolved to keep up with a more demanding workforce.
Modern intranets and digital workplaces don’t look the same as they did even a few years ago. With rich new capabilities, innovation from Microsoft, a changing technology landscape, and increased expectations from an increasingly digitally literate user population – a world class Intranet and Microsoft 365 powered Digital Workplace looks very different than it has in the past.
Join Richard Harbridge, a Microsoft MVP, CTO at 2toLead and internationally recognized expert on Microsoft 365 and the Digital Workplace, who will share best practices on:
How organizations are planning their digital workplace strategy
How organizations today are taking their intranets to the next level
How designs and intranet patterns continue to evolve
What organizations are doing to deliver more value
How you can improve your own Digital Workplace
MICROSOFT 365 STRATEGY & SUCCESS: PRACTICAL TOOLS & TECHNIQUES FOR THE STRATE...Richard Harbridge
People are complex. Office 365 is complex. Add the two together and you get some of the most challenging, difficult, and stressful situations, especially if you are responsible for facilitating shared understanding between them. Join Richard Harbridge to learn about actionable techniques to improve, simplify and amplify your leadership, business analysis and information architecture efforts with Office 365. Walk away with improved confidence when dealing with business and non-technical related challenges of Office 365, and be familiarized with effective tools and techniques that make Office 365 implementations more successful.
People are complex. Office 365 is complex. Add the two together and you get some of the most challenging, difficult, and stressful situations, especially if you are responsible for facilitating shared understanding between them. Join Richard Harbridge to learn about actionable techniques to improve, simplify and amplify your leadership, business analysis and information architecture efforts with Office 365. Walk away with improved confidence when dealing with business and non-technical related challenges of Office 365, and be familiarized with effective tools and techniques that make Office 365 implementations more successful.
Best Practices For Getting The Most Out Of Your Intranet & Digital Workplace ...Richard Harbridge
What’s the best way to improve a successful Intranet or Digital Workplace? With intelligence, analytics and targeted insight!
Modernizing your Intranets and Digital Workplaces with the latest version of SharePoint or Office 365 is necessary but not sufficient. The question for many organizations is how we get even more value out of the Intranet after it has been upgraded, migrated and modernized. To achieve greater levels of success you need greater insight and to understand the importance of engagement, analytics and how these can improve employee experiences and content within the organization.
Join Richard Harbridge, Office 365 MVP & Intranet expert, as he shares engagement & analytics real world examples and best practices. These practices have helped successful customers get more from Office 365, SharePoint, their Intranets and their Digital Workplaces.
Getting More Out Of Microsoft 365: From The Microsoft Graph To Workplace Anal...Richard Harbridge
There is incredible hidden value and potential available for organizations to take advantage of with Microsoft 365, and many organizations haven’t yet realized it. The capabilities Microsoft 365 provides for productivity, collaboration, communication, and more through their experiences such as SharePoint, Microsoft Teams, Outlook/Exchange, the Office Suite (Excel, Word, Powerpoint), Yammer, and Search are not the whole story. Behind the scenes each interaction, behaviour and activity performed in a Microsoft 365 digital workplace feeds into a graph and rich data set that can be leveraged in innovative ways for customers, Microsoft and partners or the ecosystem.
Join Richard Harbridge, a Microsoft MVP, CTO of 2toLead and internationally recognized expert on Microsoft 365 and the Digital Workplace, who will share:
The value of the Microsoft Graph
Best practices on leveraging the Microsoft Graph
The value of Workplace Analytics
How the continued innovation from Microsoft can be best reconciled with enterprise data and digital workplace needs
THE FUTURE OF COLLABORATION NEEDS YOUR HELP (MICROSOFT 365 COLLABORATION CONF...Richard Harbridge
New technologies are changing the way people work with each other, their organization’s partners, and their customers. Employee expectations have grown and are being met by innovation that delivers greater accessibility, lower costs, and faster results. The catch? Organizations and employees need to understand, adopt, and use these technologies or risk being outpaced by new competitors or changes in the marketplace.
Join Richard Harbridge in an insightful discussion as he explores why collaboration can be challenging in organizations today, what we can do about it together.
Tackling Governance, Site & Teams Sprawl With Microsoft 365Richard Harbridge
Without an effective governance strategy in place, Microsoft Teams and SharePoint Sites can quickly go from an organized and effective workspace to an out-of-control, sprawling digital wasteland. Sound familiar?
It's very common for organizations to experience Microsoft Teams & SharePoint Sites sprawl. But, when it does happen, how can you tackle it?
Join Microsoft MVP & 2toLead CTO, Richard Harbridge, as he explores:
* Challenges organizations face with Microsoft Teams & SharePoint Sites sprawl.
* Solutions to tackle Microsoft Teams & SharePoint Sites sprawl.
* Best practices to get more from Microsoft Teams & SharePoint.
* Real-world guidance on out-of-the-box solutions and custom approaches.
* How Orchestry can improve experiences, management and organizational outcomes.
Future Proofing Your Office 365 & SharePoint StrategyRichard Harbridge
Having an effective Office 365 and SharePoint strategy is essential to getting the full value out of your platform investment. But how do you create an effective strategy and where do you start?
Office 365 and SharePoint are constantly evolving as a platform so once you have a strategy, how do you ensure it will be successful over time?
Join Richard Harbridge as he discusses the importance of effective Office 365 strategies and outlines real-world best practices in the industry.
What Makes A World Class Microsoft 365 Intranet & Digital Workplace - WorkshopRichard Harbridge
Many organizations have accelerated their transformation to cloud enabled and powered Microsoft 365 digital workplaces.
While technologies like Microsoft Teams have been prioritized, for many organizations their intranets have not evolved to keep up with a more demanding workforce.
Modern intranets and digital workplaces don’t look the same as they did even a few years ago. With rich new capabilities, innovation from Microsoft, a changing technology landscape, and increased expectations from an increasingly digitally literate user population – a world class Intranet and Microsoft 365 powered Digital Workplace looks very different than it has in the past.
Join Richard Harbridge, a Microsoft MVP, CTO at 2toLead and internationally recognized expert on Microsoft 365 and the Digital Workplace, who will share best practices on:
How organizations are planning their digital workplace strategy
How organizations today are taking their intranets to the next level
How designs and intranet patterns continue to evolve
What organizations are doing to deliver more value
How you can improve your own Digital Workplace
MICROSOFT 365 STRATEGY & SUCCESS: PRACTICAL TOOLS & TECHNIQUES FOR THE STRATE...Richard Harbridge
People are complex. Office 365 is complex. Add the two together and you get some of the most challenging, difficult, and stressful situations, especially if you are responsible for facilitating shared understanding between them. Join Richard Harbridge to learn about actionable techniques to improve, simplify and amplify your leadership, business analysis and information architecture efforts with Office 365. Walk away with improved confidence when dealing with business and non-technical related challenges of Office 365, and be familiarized with effective tools and techniques that make Office 365 implementations more successful.
People are complex. Office 365 is complex. Add the two together and you get some of the most challenging, difficult, and stressful situations, especially if you are responsible for facilitating shared understanding between them. Join Richard Harbridge to learn about actionable techniques to improve, simplify and amplify your leadership, business analysis and information architecture efforts with Office 365. Walk away with improved confidence when dealing with business and non-technical related challenges of Office 365, and be familiarized with effective tools and techniques that make Office 365 implementations more successful.
Best Practices For Getting The Most Out Of Your Intranet & Digital Workplace ...Richard Harbridge
What’s the best way to improve a successful Intranet or Digital Workplace? With intelligence, analytics and targeted insight!
Modernizing your Intranets and Digital Workplaces with the latest version of SharePoint or Office 365 is necessary but not sufficient. The question for many organizations is how we get even more value out of the Intranet after it has been upgraded, migrated and modernized. To achieve greater levels of success you need greater insight and to understand the importance of engagement, analytics and how these can improve employee experiences and content within the organization.
Join Richard Harbridge, Office 365 MVP & Intranet expert, as he shares engagement & analytics real world examples and best practices. These practices have helped successful customers get more from Office 365, SharePoint, their Intranets and their Digital Workplaces.
Getting More Out Of Microsoft 365: From The Microsoft Graph To Workplace Anal...Richard Harbridge
There is incredible hidden value and potential available for organizations to take advantage of with Microsoft 365, and many organizations haven’t yet realized it. The capabilities Microsoft 365 provides for productivity, collaboration, communication, and more through their experiences such as SharePoint, Microsoft Teams, Outlook/Exchange, the Office Suite (Excel, Word, Powerpoint), Yammer, and Search are not the whole story. Behind the scenes each interaction, behaviour and activity performed in a Microsoft 365 digital workplace feeds into a graph and rich data set that can be leveraged in innovative ways for customers, Microsoft and partners or the ecosystem.
Join Richard Harbridge, a Microsoft MVP, CTO of 2toLead and internationally recognized expert on Microsoft 365 and the Digital Workplace, who will share:
The value of the Microsoft Graph
Best practices on leveraging the Microsoft Graph
The value of Workplace Analytics
How the continued innovation from Microsoft can be best reconciled with enterprise data and digital workplace needs
THE FUTURE OF COLLABORATION NEEDS YOUR HELP (MICROSOFT 365 COLLABORATION CONF...Richard Harbridge
New technologies are changing the way people work with each other, their organization’s partners, and their customers. Employee expectations have grown and are being met by innovation that delivers greater accessibility, lower costs, and faster results. The catch? Organizations and employees need to understand, adopt, and use these technologies or risk being outpaced by new competitors or changes in the marketplace.
Join Richard Harbridge in an insightful discussion as he explores why collaboration can be challenging in organizations today, what we can do about it together.
Tackling Governance, Site & Teams Sprawl With Microsoft 365Richard Harbridge
Without an effective governance strategy in place, Microsoft Teams and SharePoint Sites can quickly go from an organized and effective workspace to an out-of-control, sprawling digital wasteland. Sound familiar?
It's very common for organizations to experience Microsoft Teams & SharePoint Sites sprawl. But, when it does happen, how can you tackle it?
Join Microsoft MVP & 2toLead CTO, Richard Harbridge, as he explores:
* Challenges organizations face with Microsoft Teams & SharePoint Sites sprawl.
* Solutions to tackle Microsoft Teams & SharePoint Sites sprawl.
* Best practices to get more from Microsoft Teams & SharePoint.
* Real-world guidance on out-of-the-box solutions and custom approaches.
* How Orchestry can improve experiences, management and organizational outcomes.
Proactive Governance & Adoption For Microsoft 365: Canadian Cloud SummitRichard Harbridge
Proactive governance of Microsoft 365 is critical as organizations continue to depend more and more on the competitive advantage and productivity it can provide. Microsoft 365’s value and impact are dependent on whether it is leveraged (adopted) and how efficiently it is leveraged (governance). However Microsoft 365 can be daunting to tackle around governance and management. Where do you start? Is Microsoft Teams governance what should be prioritized first? What part of Teams governance? The Microsoft Teams lifecycle and the Microsoft Teams lifecycle management? What do the business stakeholders lead, and what does IT lead? How do we drive adoption pro-actively while improving coordination, management, and end-user experiences with effective governance?
Join Richard Harbridge, a Microsoft MVP and internationally recognized expert on Microsoft 365 and the Digital Workplace, as he shares proven approaches to getting started with and succeeding in establishing and improving Microsoft 365 Governance. In shifting from a reactive approach to Microsoft 365 governance to a pro-active one and from a reactive approach to adoption to a pro-active approach to adoption that drives better results, accomplishes more with less, and empowers the organization to maximize the value of their digital workplace.
Making The Most of Meetings with Microsoft Teams, Yammer & Microsoft 365Richard Harbridge
Meetings are necessary in any modern organization today. Sometimes they are highly productive, valuable, focused, and have a strong impact over time. What is it that makes a meeting, especially a remote meeting more effective? How do you ensure your meetings are more successful, or how can you improve meeting outcomes in your daily work? When and how should we use Outlook, Microsoft Teams, Yammer, OneNote and other meeting related technology?
Join Richard Harbridge, a Microsoft MVP, CTO at 2toLead and internationally recognized expert on Microsoft 365 and the Digital Workplace, who will share best practices on:
• How organizations today are making the most of meetings
• Improving pre-meeting collaboration and planning
• How organizations are benefiting post meeting from improved technologies and skills
Let us help you take your meetings, especially remote ones, to the next level and deliver more value.
There is a growing trend of organisations moving to ‘the cloud’ to meet their intranet. While many organisations are running their Intranets ‘on the premises’, many are considering entirely cloud-based solutions such as Office 365. The question for many companies is: ‘should our intranet be built with Office 365?’.
In this session, Richard will explore:
The benefits Office 365 brings to an intranet
Where the issues and challenges will lie
When and how you may integrate Office 365 with your existing intranet today.
Intranets In The Cloud: What You Need To Know - SPSTorontoRichard Harbridge
There is a growing trend of organisations moving to “the cloud” to meet their intranet needs. While many organisations are running their Intranets “on premise”, many are considering entirely cloud-based solutions or running them on platforms like Office 365.
The question for many companies is “should our intranet be built with Office 365?”
In this session Richard Harbridge will explore:
the benefits Office 365 brings to an intranet...
where the issues and challenges will lie...
when and how you may integrate Office 365 with your existing intranet today...
Having an effective Office 365 strategy is essential to getting the full value out of your platform investment. But how do you create an effective strategy and where do you start?
Office 365 is a constantly evolving platform so once you have a strategy, how do you ensure it will be successful over time?
Join Richard Harbridge as he discusses the importance of effective Office 365 strategies and outlines real-world best practices in the industry.
Microsoft 365 offers various benefits to the organization that results in cost reduction and employee satisfaction. It is the digital hub where staff members can create files, assign tasks, store information and manage it, set up reminders, manage security access and communicate with colleagues via different channels. A Microsoft 365 intranet caters to the business needs of all the departments of an organization - it facilitates social collaboration, enhanced employee efficiency, quick search, automated forms and easy publishing of news and announcements.
MICROSOFT 365 STRATEGY & SUCCESS: PRACTICAL TOOLS & TECHNIQUES FOR THE STRATE...Richard Harbridge
People are complex. Office 365 is complex. Add the two together and you get some of the most challenging, difficult, and stressful situations, especially if you are responsible for facilitating shared understanding between them. Join Richard Harbridge to learn about actionable techniques to improve, simplify and amplify your leadership, business analysis and information architecture efforts with Office 365. Walk away with improved confidence when dealing with business and non-technical related challenges of Office 365, and be familiarized with effective tools and techniques that make Office 365 implementations more successful.
Topics include:
ALIGNING WITH MICROSOFT & OUR INDUSTRY
KEY PATTERNS & GOVERNANCE
TACKLING SPRAWL EFFECTIVELY
Pro-Active Planning (Estimates & Roadmaps)
PRO-ACTIVE ADOPTION & EXCELLENCE
VISUALIZING & COMMUNICATING BETTER
Q&A / Next Steps
We work with more people today than ever before. The scale, speed, and sprawl that collaboration requires are some of the biggest challenges facing organizations today. Today’s collaboration needs are dynamic and varied, from complex collaboration portals to small innovation teams. How can an organization succeed in enabling collaboration while mitigating or reducing the risks that come with it? How do we design and empower the right experiences to enable a new kind of compliant collaboration that is needed to meet future demands, all while leveraging the latest innovations from Microsoft collaboration platform Loop to Microsoft Viva.
Join Richard Harbridge, a Microsoft MVP and internationally recognized expert on Microsoft 365 and the Digital Workplace, in partnership with Colligo, as he shares insight on how to better plan, design, integrate and enhance collaboration within your organization. Hear proven approaches from tackling and managing Teams, SharePoint, and Community sprawl to enabling improved employee experiences that bring collaboration, process, and more directly into the places people already work like Microsoft Teams and Outlook today. Be inspired by actionable advice and solutions that maximize the power of metadata and integrate into the flow of work so that collaborated content is automatically (by default) protected, retained, categorized, and managed.
In this session you will hear:
Why compliant collaboration is essential to future-ready digital design, and how you can play a crucial role in creating the foundation for sustainable, scalable, and responsible collaboration that keeps pace with significant marketplace innovation.
Real-life industry examples of what it takes to make effective collaboration possible.
Practical techniques you can use to bridge silos, increase productivity, and deliver better outcomes for your teams.
See examples of Microsoft Office collaboration software and powerful solutions from the community and specialist vendors like Colligo for solving real challenges around collaboration and content today.
Helping Organizations & Users Decide: When To Use What In Office 365 - aOS Ca...Richard Harbridge
Your users may struggle with these questions:
• Should I share a message via Skype for Business instead of Yammer, Office 365 Groups, or Exchange?
• Should I collaborate on data using an Excel sheet or a SharePoint list?
• Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site?
What happens when your users can't decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist. In this session, join Richard Harbridge as he helps you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
Office 365 and SharePoint are evolving fast. A few years ago many of us may have begun modernizing our SharePoint environments - planning an upgrade or a migration to SharePoint 2013 or even SharePoint Online. Since that time many things have changed in both SharePoint Server and Office 365, not to mention within our organizations. New services have been added, and many of those services are improving with each passing month. What approaches, strategies and rollout models are other organizations using? What can we learn from their successes?
Join us for this facilitated and interactive discussion where instead of just looking forward based on the industries most recent announcements, we look back into key changes that we all need to understand better. This discussion will be facilitated by Richard Harbridge, a Microsoft MVP, and internationally recognized expert on Office 365 and SharePoint. Together we will discuss what has changed in the past few years for developers, IT professionals, and SharePoint leads while exploring how organizations are leveraging these services in different ways today.
Leading Your Firm To Success With SharePoint & Office 365 - ILTASPSRichard Harbridge
Richard Harbridge will share first-hand experience and advice on the practical application of Microsoft’s cloud technology. Learn what’s changed and why you should use O365 in the future, how best to integrate and leverage your existing investments in technologies and usage patterns, and how these technologies provide significant business value in legal departments and law firms today. What are successful organizations doing to maximize the effects of SharePoint and Office 365? Find out during this eye-opening keynote!
With SharePoint 2016 now available and Office 365 constantly releasing new functionality it can be hard to feel ready for what will come over the next few years. Where should we invest in learning? What other technologies should we understand? Why are some things changing?
Join Richard Harbridge as he explores Technology roadmaps and industry trends and how Microsoft and many customers are planning for the challenges ahead.
Avoid Collapse: Build Your Intranet Foundation The Right Way - ILTACONRichard Harbridge
Want guidelines for designing a more successful SharePoint Intranet for the unknown growth of your firm? Come to this session to learn about decisions around SharePoint 2016 and SharePoint Online that can be challenging like security, search, performance, etc. Walk away prepared for your firm's Intranet future armed with the experience of others who have learned what it takes to be successful, the hard way.
#ILTAG95
In-Memory Storage Engine (beta)
WiredTiger as the default storage engine
Advanced security (encryption at rest)
Document Validation
Advanced full text
Dynamic Lookups
BI Connector (Tableau, Qlikview, Cognos, BusinessObjects, etc...)
Database GUI with MongoDB Compass
And more...
Apply This to Your Life
We know this is boring, but you know you need to do it!
Clear an hour in your schedule somewhere in the next week, and set your filing system up!
Real World Tips & Tricks For Enterprise Social CollaborationRichard Harbridge
While many organizations understand the benefits that enterprise social technology can provide, often not as clear how or why some organizations are more successful than others. Join Richard Harbridge in this fast-paced session as he shares some of the best real world stories, tips, and tricks that you can use to improve adoption, engagement, realize and maximize the value of your social collaboration and networking platforms and solutions.
When To Use What In Office 365 (Enterprise User Guidance)Richard Harbridge
Your users may struggle with these questions: Should I share a message via Skype for Business instead of Yammer, Office 365 Groups, or Exchange? Should I collaborate on data using an Excel sheet or a SharePoint list? Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site? This session is the ‘How To’ user’s guide What happens when your users can't decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist. In this session, Richard and Kanwal help you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
The main focus of my talk is how DITA works well in an Agile environment for technical publication to produce simple, crisp, and lean user documentation per sprint. Just as programmers employ Agile techniques to improve their deliverables, task-oriented documentation using DITA helps technical writers in creating user deliverables that allows for continuous feedback and improve the documentation’s velocity and adaptability to change, even extreme changes.
Accelerating Employee Onboarding & Your Hybrid Workplace With Microsoft 365Richard Harbridge
Join us and learn how you can deepen your existing technology investment to support employee onboarding and your hybrid workplace.
A whopping 73% of employees want flexible remote work options to stay, says Microsoft in their latest report, The Next Great Disruption is Hybrid Work. This makes tailoring your employee onboarding to support the hybrid working model essential to the success of your team!
As such, many organizations are making the adjustments for a post-pandemic world and looking to prepare for and manage the explosive growth expected in the months and years ahead. But, from skills development and digital excellence to process automation and connecting employees to the resources they need at the right time, the challenges ahead are considerable.
Join LiveTiles along with LiveTiles Partner, 2toLead, CTO and Microsoft MVP, Richard Harbridge on Tuesday, May 11, from 11:00 AM to 12:00 PM EST as he explores:
How the “workplace” has changed
Why digital excellence should be prioritized in onboarding, especially when supporting hybrid work and the remote workforce
Ways organizations are looking to better leverage Microsoft 365 and their digital workplace investments to support this talent growth
How SharePoint, Microsoft Teams, Yammer, and more can be used with support from LiveTiles solutions (pictured below) to improve the employee onboarding and hybrid work experience
Strategy & Success: Practical Tools & Techniques For The Strategist, Architec...Richard Harbridge
People are complex. Office 365 is complex. Add the two together and you get some of the most challenging, difficult, and stressful situations, especially if you are responsible for facilitating shared understanding between them.
Join Richard Harbridge to learn about actionable techniques to improve, simplify and amplify your leadership, business analysis and information architecture efforts with Office 365. Walk away with improved confidence when dealing with business and non-technical related challenges of Office 365, and be familiarized with effective tools and techniques that make Office 365 implementations more successful.
[Webinar Slides] New Approaches to Classification and Retention for Organizat...AIIM International
In this webinar, we explore a new approach to managing your Organizational Intelligence that won’t disrupt user’s work habits.
Want to follow along with the webinar replay? Download it here for FREE: https://info.aiim.org/new-approaches-to-classification-and-retention-that-wont-disrupt-users-work-habits
Proactive Governance & Adoption For Microsoft 365: Canadian Cloud SummitRichard Harbridge
Proactive governance of Microsoft 365 is critical as organizations continue to depend more and more on the competitive advantage and productivity it can provide. Microsoft 365’s value and impact are dependent on whether it is leveraged (adopted) and how efficiently it is leveraged (governance). However Microsoft 365 can be daunting to tackle around governance and management. Where do you start? Is Microsoft Teams governance what should be prioritized first? What part of Teams governance? The Microsoft Teams lifecycle and the Microsoft Teams lifecycle management? What do the business stakeholders lead, and what does IT lead? How do we drive adoption pro-actively while improving coordination, management, and end-user experiences with effective governance?
Join Richard Harbridge, a Microsoft MVP and internationally recognized expert on Microsoft 365 and the Digital Workplace, as he shares proven approaches to getting started with and succeeding in establishing and improving Microsoft 365 Governance. In shifting from a reactive approach to Microsoft 365 governance to a pro-active one and from a reactive approach to adoption to a pro-active approach to adoption that drives better results, accomplishes more with less, and empowers the organization to maximize the value of their digital workplace.
Making The Most of Meetings with Microsoft Teams, Yammer & Microsoft 365Richard Harbridge
Meetings are necessary in any modern organization today. Sometimes they are highly productive, valuable, focused, and have a strong impact over time. What is it that makes a meeting, especially a remote meeting more effective? How do you ensure your meetings are more successful, or how can you improve meeting outcomes in your daily work? When and how should we use Outlook, Microsoft Teams, Yammer, OneNote and other meeting related technology?
Join Richard Harbridge, a Microsoft MVP, CTO at 2toLead and internationally recognized expert on Microsoft 365 and the Digital Workplace, who will share best practices on:
• How organizations today are making the most of meetings
• Improving pre-meeting collaboration and planning
• How organizations are benefiting post meeting from improved technologies and skills
Let us help you take your meetings, especially remote ones, to the next level and deliver more value.
There is a growing trend of organisations moving to ‘the cloud’ to meet their intranet. While many organisations are running their Intranets ‘on the premises’, many are considering entirely cloud-based solutions such as Office 365. The question for many companies is: ‘should our intranet be built with Office 365?’.
In this session, Richard will explore:
The benefits Office 365 brings to an intranet
Where the issues and challenges will lie
When and how you may integrate Office 365 with your existing intranet today.
Intranets In The Cloud: What You Need To Know - SPSTorontoRichard Harbridge
There is a growing trend of organisations moving to “the cloud” to meet their intranet needs. While many organisations are running their Intranets “on premise”, many are considering entirely cloud-based solutions or running them on platforms like Office 365.
The question for many companies is “should our intranet be built with Office 365?”
In this session Richard Harbridge will explore:
the benefits Office 365 brings to an intranet...
where the issues and challenges will lie...
when and how you may integrate Office 365 with your existing intranet today...
Having an effective Office 365 strategy is essential to getting the full value out of your platform investment. But how do you create an effective strategy and where do you start?
Office 365 is a constantly evolving platform so once you have a strategy, how do you ensure it will be successful over time?
Join Richard Harbridge as he discusses the importance of effective Office 365 strategies and outlines real-world best practices in the industry.
Microsoft 365 offers various benefits to the organization that results in cost reduction and employee satisfaction. It is the digital hub where staff members can create files, assign tasks, store information and manage it, set up reminders, manage security access and communicate with colleagues via different channels. A Microsoft 365 intranet caters to the business needs of all the departments of an organization - it facilitates social collaboration, enhanced employee efficiency, quick search, automated forms and easy publishing of news and announcements.
MICROSOFT 365 STRATEGY & SUCCESS: PRACTICAL TOOLS & TECHNIQUES FOR THE STRATE...Richard Harbridge
People are complex. Office 365 is complex. Add the two together and you get some of the most challenging, difficult, and stressful situations, especially if you are responsible for facilitating shared understanding between them. Join Richard Harbridge to learn about actionable techniques to improve, simplify and amplify your leadership, business analysis and information architecture efforts with Office 365. Walk away with improved confidence when dealing with business and non-technical related challenges of Office 365, and be familiarized with effective tools and techniques that make Office 365 implementations more successful.
Topics include:
ALIGNING WITH MICROSOFT & OUR INDUSTRY
KEY PATTERNS & GOVERNANCE
TACKLING SPRAWL EFFECTIVELY
Pro-Active Planning (Estimates & Roadmaps)
PRO-ACTIVE ADOPTION & EXCELLENCE
VISUALIZING & COMMUNICATING BETTER
Q&A / Next Steps
We work with more people today than ever before. The scale, speed, and sprawl that collaboration requires are some of the biggest challenges facing organizations today. Today’s collaboration needs are dynamic and varied, from complex collaboration portals to small innovation teams. How can an organization succeed in enabling collaboration while mitigating or reducing the risks that come with it? How do we design and empower the right experiences to enable a new kind of compliant collaboration that is needed to meet future demands, all while leveraging the latest innovations from Microsoft collaboration platform Loop to Microsoft Viva.
Join Richard Harbridge, a Microsoft MVP and internationally recognized expert on Microsoft 365 and the Digital Workplace, in partnership with Colligo, as he shares insight on how to better plan, design, integrate and enhance collaboration within your organization. Hear proven approaches from tackling and managing Teams, SharePoint, and Community sprawl to enabling improved employee experiences that bring collaboration, process, and more directly into the places people already work like Microsoft Teams and Outlook today. Be inspired by actionable advice and solutions that maximize the power of metadata and integrate into the flow of work so that collaborated content is automatically (by default) protected, retained, categorized, and managed.
In this session you will hear:
Why compliant collaboration is essential to future-ready digital design, and how you can play a crucial role in creating the foundation for sustainable, scalable, and responsible collaboration that keeps pace with significant marketplace innovation.
Real-life industry examples of what it takes to make effective collaboration possible.
Practical techniques you can use to bridge silos, increase productivity, and deliver better outcomes for your teams.
See examples of Microsoft Office collaboration software and powerful solutions from the community and specialist vendors like Colligo for solving real challenges around collaboration and content today.
Helping Organizations & Users Decide: When To Use What In Office 365 - aOS Ca...Richard Harbridge
Your users may struggle with these questions:
• Should I share a message via Skype for Business instead of Yammer, Office 365 Groups, or Exchange?
• Should I collaborate on data using an Excel sheet or a SharePoint list?
• Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site?
What happens when your users can't decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist. In this session, join Richard Harbridge as he helps you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
Office 365 and SharePoint are evolving fast. A few years ago many of us may have begun modernizing our SharePoint environments - planning an upgrade or a migration to SharePoint 2013 or even SharePoint Online. Since that time many things have changed in both SharePoint Server and Office 365, not to mention within our organizations. New services have been added, and many of those services are improving with each passing month. What approaches, strategies and rollout models are other organizations using? What can we learn from their successes?
Join us for this facilitated and interactive discussion where instead of just looking forward based on the industries most recent announcements, we look back into key changes that we all need to understand better. This discussion will be facilitated by Richard Harbridge, a Microsoft MVP, and internationally recognized expert on Office 365 and SharePoint. Together we will discuss what has changed in the past few years for developers, IT professionals, and SharePoint leads while exploring how organizations are leveraging these services in different ways today.
Leading Your Firm To Success With SharePoint & Office 365 - ILTASPSRichard Harbridge
Richard Harbridge will share first-hand experience and advice on the practical application of Microsoft’s cloud technology. Learn what’s changed and why you should use O365 in the future, how best to integrate and leverage your existing investments in technologies and usage patterns, and how these technologies provide significant business value in legal departments and law firms today. What are successful organizations doing to maximize the effects of SharePoint and Office 365? Find out during this eye-opening keynote!
With SharePoint 2016 now available and Office 365 constantly releasing new functionality it can be hard to feel ready for what will come over the next few years. Where should we invest in learning? What other technologies should we understand? Why are some things changing?
Join Richard Harbridge as he explores Technology roadmaps and industry trends and how Microsoft and many customers are planning for the challenges ahead.
Avoid Collapse: Build Your Intranet Foundation The Right Way - ILTACONRichard Harbridge
Want guidelines for designing a more successful SharePoint Intranet for the unknown growth of your firm? Come to this session to learn about decisions around SharePoint 2016 and SharePoint Online that can be challenging like security, search, performance, etc. Walk away prepared for your firm's Intranet future armed with the experience of others who have learned what it takes to be successful, the hard way.
#ILTAG95
In-Memory Storage Engine (beta)
WiredTiger as the default storage engine
Advanced security (encryption at rest)
Document Validation
Advanced full text
Dynamic Lookups
BI Connector (Tableau, Qlikview, Cognos, BusinessObjects, etc...)
Database GUI with MongoDB Compass
And more...
Apply This to Your Life
We know this is boring, but you know you need to do it!
Clear an hour in your schedule somewhere in the next week, and set your filing system up!
Real World Tips & Tricks For Enterprise Social CollaborationRichard Harbridge
While many organizations understand the benefits that enterprise social technology can provide, often not as clear how or why some organizations are more successful than others. Join Richard Harbridge in this fast-paced session as he shares some of the best real world stories, tips, and tricks that you can use to improve adoption, engagement, realize and maximize the value of your social collaboration and networking platforms and solutions.
When To Use What In Office 365 (Enterprise User Guidance)Richard Harbridge
Your users may struggle with these questions: Should I share a message via Skype for Business instead of Yammer, Office 365 Groups, or Exchange? Should I collaborate on data using an Excel sheet or a SharePoint list? Should I share a file in Outlook, in a meeting, from OneDrive for Business, on Yammer, in a Group, or in a SharePoint site? This session is the ‘How To’ user’s guide What happens when your users can't decide what technology or feature to use? They use what they know, or what’s easy; even if better options exist. In this session, Richard and Kanwal help you maximize the value of your Office 365 investment by providing the guidance you need to help your users make better, more effective decisions on how they get work done.
The main focus of my talk is how DITA works well in an Agile environment for technical publication to produce simple, crisp, and lean user documentation per sprint. Just as programmers employ Agile techniques to improve their deliverables, task-oriented documentation using DITA helps technical writers in creating user deliverables that allows for continuous feedback and improve the documentation’s velocity and adaptability to change, even extreme changes.
Accelerating Employee Onboarding & Your Hybrid Workplace With Microsoft 365Richard Harbridge
Join us and learn how you can deepen your existing technology investment to support employee onboarding and your hybrid workplace.
A whopping 73% of employees want flexible remote work options to stay, says Microsoft in their latest report, The Next Great Disruption is Hybrid Work. This makes tailoring your employee onboarding to support the hybrid working model essential to the success of your team!
As such, many organizations are making the adjustments for a post-pandemic world and looking to prepare for and manage the explosive growth expected in the months and years ahead. But, from skills development and digital excellence to process automation and connecting employees to the resources they need at the right time, the challenges ahead are considerable.
Join LiveTiles along with LiveTiles Partner, 2toLead, CTO and Microsoft MVP, Richard Harbridge on Tuesday, May 11, from 11:00 AM to 12:00 PM EST as he explores:
How the “workplace” has changed
Why digital excellence should be prioritized in onboarding, especially when supporting hybrid work and the remote workforce
Ways organizations are looking to better leverage Microsoft 365 and their digital workplace investments to support this talent growth
How SharePoint, Microsoft Teams, Yammer, and more can be used with support from LiveTiles solutions (pictured below) to improve the employee onboarding and hybrid work experience
Strategy & Success: Practical Tools & Techniques For The Strategist, Architec...Richard Harbridge
People are complex. Office 365 is complex. Add the two together and you get some of the most challenging, difficult, and stressful situations, especially if you are responsible for facilitating shared understanding between them.
Join Richard Harbridge to learn about actionable techniques to improve, simplify and amplify your leadership, business analysis and information architecture efforts with Office 365. Walk away with improved confidence when dealing with business and non-technical related challenges of Office 365, and be familiarized with effective tools and techniques that make Office 365 implementations more successful.
[Webinar Slides] New Approaches to Classification and Retention for Organizat...AIIM International
In this webinar, we explore a new approach to managing your Organizational Intelligence that won’t disrupt user’s work habits.
Want to follow along with the webinar replay? Download it here for FREE: https://info.aiim.org/new-approaches-to-classification-and-retention-that-wont-disrupt-users-work-habits
Smarter, Not Harder How AI Is Changing Employee Experience - Reworked Connect...Richard Harbridge
Over the past few years, rapid changes have disrupted how companies lead, enable, empower, and engage around employee experience. Leaders in communications and human resources are all tackling new challenges in connecting with employees and may be overwhelmed with increased communication and collaboration volume, velocity, and variety. To help combat this challenge, rapid innovations in automation and artificial intelligence technology have created new tools for employees and leaders to use and master.
In this masterclass session, Richard Harbridge - a Microsoft MVP and leading industry expert on employee experience - will share insights on how automation and AI technology are revolutionizing employee experience strategies. You’ll learn about the latest trends in AI and employee experience, including the implications of OpenAI for employee experience strategies. You’ll also discover how emerging tech innovations like ChatGPT, Microsoft Copilot, and more are changing the playing field forever.
Whether you’re a leader in communications, technology, or human resources, this masterclass will provide valuable insights and tools to help you empower and enable your employees more effectively and prepare for the future of work. Join us as we explore proven employee experience strategies to help you stay ahead of the curve.
INT303 Beyond The Intranet Digital Workplace Apps, Solutions n Bots #365EDUConKanwal Khipple
How to respond to the ever-increasing demand for powerful and integrated solutions that support users' needs across their digital workplace and beyond. Leveraging Office 365 means that you have access to entirely new ways of building solutions faster than ever before. The best part? It's not just IT that can build these great solutions!
An effective intranet design is one that is perceived as being of value by both employees and stakeholders. There is a significant amount of planning involved when designing an intranet experience no matter if it is a new build, redesign or new feature. It typically requires cross-department collaboration, management of a multidisciplinary team and implementation, marketing/communication and training plan.
The Nuts and Bolts of Teams, Groups and Conversation as-a-ServiceChristian Buckley
Within Office 365, we have multiple methods for social collaboration. Organizations around the world are struggling to understand which tool to use when -- but this is the wrong premise. In this session, we'll discuss the broader concept of 'conversation as a service' and how Microsoft Teams, Outlook Groups, Yammer, and SharePoint all fit together -- and show you how to get the most out of all of them.
Beyond The Intranet: Digital Workplace Apps, Solutions & BotsRichard Harbridge
Now that your organization has implemented an Office 365 Intranet, what’s next?
In this session we will respond to the ever-increasing demand for powerful and integrated solutions that support users’ needs across their digital workplace and beyond. Leveraging Office 365 means that you have access to entirely new ways of building solutions faster than ever before. The best part? It’s not just IT that can build these great solutions!
What you’ll learn:
Join Richard Harbridge as we explore real world examples and best practices for how organizations can deliver more value with integrated solutions. We will discuss Bots, Power Automate, PowerApps, Microsoft Forms, Integrations, Office 365 development, Industry innovation, and more!
[Webinar Slides] Driving Digital Change With O365 & Intelligent Information M...AIIM International
In this webinar, we’ll show you how to truly connect the dots - from O365, to network folders, line of business applications, and beyond!
Want to follow along with the webinar replay? Download it here for FREE: https://info.aiim.org/driving-digital-change-with-o365-and-iim
Modern HR, Communication, & Leadership Best Practices With Microsoft 365Richard Harbridge
Today Intranets are about more than just getting key corporate messaging out. Communications have changed just as IT and HR have changed. Communications leaders have shifted from editors to enablers. Communication leaders are moving from enforcing messaging to empowering and amplifying excellent communications and great ideas throughout the business. Human Resources leaders are shifting from hiring/firing and policy enforcement to performance and engagement. From preboarding to offboarding, HR's challenges are harder today than they have ever been before. Naturally, how these leaders leverage the digital workplace has changed, especially in how they leverage technology to achieve more with less. Join Richard Harbridge, a Microsoft MVP and internationally recognized expert on Microsoft 365 and the Digital Workplace, as he explores ideas and solutions that HR and Corporate Communications have embraced to improve how, where, and when they engage with employees. We will discuss how to best leverage SharePoint, Microsoft Teams, and Yammer for modern communications and take advantage of AI and Microsoft technology to accelerate and improve key communication and content. The technology, best practices, and approach can make all the difference, and it has, for some organizations, led to more significant HR, Intranet, and communications success.
Leveraging Microsoft Teams for a SharePoint-Centric OrganizationChristian Buckley
From Oct 26, 2017 webinar with Microsoft MVP Christian Buckley (@buckleyplanet) hosted by PixelMill (@pixelmillteam) on how to make Microsoft Teams your secret weapon to becoming a stronger organization. The session gives an overview of Office 365 Groups, as well as Microsoft Teams, including provisioning, what happens behind the scenes as multiple workloads are established, and productivity and extensibility features of Microsoft Teams that will undoubtedly have an immediate effect on employee adoption and engagement.
Connections is a company branded employee app in Teams. It is a gateway to your employee experience, with personalized news, communications, tasks, people and resources. It provides a single curated employee destination that can be configured for specific roles like frontline workers. So, leaders can communicate and engage their employees, and employees can get easy access to the tools and resources they need from one place.. Connections builds on existing capabilities in Microsoft 365 like SharePoint and Yammer. And it pulls your communications together into a pre-configured app in Teams, designed for both desktop and mobile workers. It also acts as a launching pad to the other 3 Viva modules
Insights brings together Workplace Analytics, MyAnalytics and Glint into a unified insights app in Teams to provide data-driven and privacy-protected insights for individuals, managers and leaders. For example, employees get personalized insights, only they can see, that help them protect their time for breaks, focused work, and learning in order to promote improved productivity and wellbeing.
Topics focuses on knowledge and expertise. Topics applies AI to identify knowledge and experts and organize them into shared topics. AI automatically creates a topic page for each topic. It’s like Wikipedia for the enterprise where AI does the first draft. And these topic pages are surfaced as Topic Cards right in the flow of work in Office and Teams.
Finally, Learning allows employees to easily discover informal and formal learning in the flow of work. It aggregates content from LinkedIn Learning, Microsoft Learn and 3rd party training content and your own organizations content – all in one place. Along with providing aggregation and recommendations, it also allows managers to assign and track training, as well as report on training within and across teams.
New technologies are changing the way people work with each other, their organization’s partners, and their customers. Employee expectations have grown and are being met by innovation that delivers greater accessibility, lower costs, and faster results. The catch? Organizations and employees need to understand, adopt, and use these technologies or risk being outpaced by new competitors or changes in the marketplace.
Join Richard Harbridge in an insightful discussion as he explores why collaboration can be challenging in organizations today, what we can do about it together.
Thinking Outside the Bots: Recruiting Science - The Truth Behind Analytics an...Aggregage
We are consistently bombarded with whether great recruiting is an art or a science. The truth is: it is both. The human heart and mind will always be necessary parts of a successful recruitment process. But, those required parts can be augmented to include data like we've never seen before. And, we have the science to back up the data and decipher it. 'What does it all mean and how can we benefit?'
In this webinar, Data and Analytics Expert Andrew Gadomski will share the truth about Artificial Intelligence Today, where we can expect it to be tomorrow and and how it impacts talent attraction, recruiting, and employee retention. HR and Hiring Professionals will benefit from this insightful presentation based in known facts and currently used practices, as well as knowledge-based predictions about analyses-based recruitment to expedite and better the process.
Thinking Outside the Bots: Recruiting Science - The Truth Behind Analytics an...Naba Ahmed
We are consistently bombarded with whether great recruiting is an art or a science. The truth is: it is both. The human heart and mind will always be necessary parts of a successful recruitment process. But, those required parts can be augmented to include data like we've never seen before. And, we have the science to back up the data and decipher it. 'What does it all mean and how can we benefit?'
In this webinar, Data and Analytics Expert Andrew Gadomski will share the truth about Artificial Intelligence Today, where we can expect it to be tomorrow and and how it impacts talent attraction, recruiting, and employee retention. HR and Hiring Professionals will benefit from this insightful presentation based in known facts and currently used practices, as well as knowledge-based predictions about analyses-based recruitment to expedite and better the process.
Web 2.0 Expo Europe 2008 conference presentation on enterprise adoption of social software including IBM's own usage success and some of IBM's offerings
ACCELERATING EMPLOYEE ONBOARDING & YOUR HYBRID WORKPLACE WITH MICROSOFT 365Richard Harbridge
As organizations begin to adjust for a post-pandemic world, many are looking to prepare for and manage the explosive growth expected in the months and years ahead. From skills development and digital excellence to process automation and connecting employees to the resources they need at the right time, the challenges ahead are considerable. Organizations are looking to better leverage Microsoft 365 and their digital workplace investments to support this talent growth by accelerating employee onboarding and digital excellence around hybrid workplace practices for flexible work and remote work.
Join Richard Harbridge, a Microsoft MVP and internationally recognized expert on Microsoft 365 and the Digital Workplace, as he explores how the world of digital work has changed, how the way we work together has changed, and how SharePoint, Teams, Yammer, and more can be used to improve the onboarding and hybrid work experience.
Slides from a webinar on February 19th, 2015 to the European SharePoint community (http://www.sharepointeurope.com/) as part of their Training Week. Much of this content duplicates my keynote from SharePoint Connect 2014 in Amsterdam last November, but my examples and the recording are updated and worth a view. Slides can only show you so much -- go watch the recording.
Good, Better, Best Strategies for Social Adoption in SharePointChristian Buckley
The world is witnessing the dawn of the social organization, with rapidly evolving solutions that impact team dynamics, collaboration, and real-time communication. For many managers, it can difficult keeping up with all of the features and roadmaps. New options within SharePoint, Office365 and Yammer are exciting, but many teams struggle to develop a social strategy that aligns with their business needs.
This session will walk through the levels of SharePoint and Yammer integration available today as well as other features, such as Delve and Office Graph, providing some real-world examples and guidance to help attendees make more informed choices and develop the right social strategy for their organizations.
Similar to Optimizing Organizational Knowledge With Project Cortex & The Microsoft Digital Workplace (20)
Piloting & Scaling Successfully With Microsoft VivaRichard Harbridge
With so many Viva capabilities available to organizations, it can be a challenge knowing which should be piloted together or what patterns and practices work best when piloting Viva Connections, Viva Learning, Viva Topics, Viva Goals, Viva Insights, Viva Pulse, Viva Amplify, and more. How do organizations get started successfully, overcome challenges in piloting and rolling out these experiences, and eventually scale to organization-wide deployments?
Join internationally recognized industry expert and Microsoft MVP Richard Harbridge as he shares insight into the lessons learned and proven approaches with Microsoft Viva. Together you will explore unique and vital challenges with Viva deployments, such as challenges with multiple tenants or multiple organizations in one tenant or challenges with experiences designed for scale – determining if an organization is large enough or has enough content for a great experience with Viva Topics and more.
Preparing, Piloting & Paths to Success with Microsoft CopilotRichard Harbridge
Preparing, Piloting & Paths to Success with Microsoft Copilot
In the modern post generative AI era, leveraging innovative tools is crucial for enhancing productivity and improving performance. This workshop will explore how to get the most out of Microsoft 365 Copilot, Microsoft Viva Copilot and Microsoft Copilot experiences. Join Microsoft MVP and industry expert Richard Harbridge as we delve into challenges surrounding its adoption including initial preparation, user training, support, governance and integration into existing workflows. We will start with an overview highlighting the critical to understand elements that make Copilot so impactful in organizations today along with plenty of data and industry insights. As we transition into guidance around piloting Microsoft 365 Copilot, participants will explore its robust features through rich examples. Engaging with real-world scenarios will unveil common hurdles and provide a clear roadmap towards optimizing Microsoft 365 Copilot for your organizational needs.
Bridging The Gap: How AI Is Transforming Both Customer Experience & Employee ...Richard Harbridge
In the post-pandemic and hybrid world, the importance of effective conversations in both customer experience (CX) and employee experience (EX) has surged.
Historically, voice data has primarily enhanced customer support, but with the integration of advanced recording, transcription, and AI-driven tools, there's a newfound potential to elevate all employee interactions.
AI copilot agents stand at the forefront of this transformation, offering streamlined customer interactions, real-time insights for support agents, and organizational agility. The transition from chat to voice calls presents both an opportunity and a challenge.
While analytics have been a mainstay in , their application in remains largely untapped. This disparity offers organizations a chance to holistically understand operations and create a seamless synergy between CX and EX.
However, the utilization of AI and analytics brings forth challenges, especially concerning data anonymization and de-anonymization in the context of employee data. As privacy norms evolve, organizations must tread carefully, balancing the promise of AI with ethical considerations.
Join industry experts , Chief Executive Officer of and Chief Technology Officer at as they share insights, best practices and lessons learned that can help your organization navigate forward faster with AI.
Getting The Most Out Of Microsoft 365 Employee Experience Today & TomorrowRichard Harbridge
There has never been a time where improving the employee experience has been more critical.
Today, every organization shares a need to enhance how we communicate and engage, collaborate and connect, and manage and develop employees.
Join internationally recognized industry expert and Microsoft MVP Richard Harbridge as he shares insight into the future of employee experiences, how Microsoft 365 is changing, and perhaps more importantly, what organizations are doing today to prepare for it.
Mastering Microsoft 365: The Winning Trio Of Automation, Governance & AdoptionRichard Harbridge
Mastering Microsoft 365: The Winning Trio of Automation, Governance, and Adoption
In today's rapidly evolving digital landscape, mastering Microsoft 365 is no longer just a luxury—it's a necessity. Join us for an enlightening webinar presented by Microsoft MVP and renowned industry expert, Richard Harbridge, as we delve deep into how automation, governance and adoption can not only improve the management, but the employee experience of Microsoft 365.
What we'll cover:
Governance and Lifecycle Mastery: Understand the critical nuances of the governance and lifecycle of SharePoint sites and teams. Navigate the complexities with ease and ensure your organization's digital assets are managed effectively and securely.
Tackling Sprawl: With the proliferation of digital tools and platforms, sprawl has become a pressing concern. Learn actionable strategies to manage and mitigate sprawl, ensuring your digital ecosystem remains organized and efficient improving both the management and employee experience.
The Power of Automation: Discover how automation and programmatic improvements not only streamline operations but also lead to proactive management. Unleash the potential of Microsoft 365 by leveraging automation to its fullest.
The Symbiotic Relationship of Governance and Adoption: Dive into the intricate relationship between governance and adoption. Understand how a robust governance framework can bolster adoption rates and how fostering adoption can, in turn, reinforce governance.
In a world where efficiency, security, and adaptability are paramount, mastering Microsoft 365 can set your organization leagues ahead of the competition. Equip yourself with the knowledge and strategies to make the most of this powerful suite and drive your organization towards unparalleled success.
Piloting & Scaling Successfully With Microsoft VivaRichard Harbridge
Piloting & Scaling Successfully With Microsoft Viva
With so many Viva capabilities available to organizations, it can be a challenge knowing which should be piloted together or what patterns and practices work best when piloting Viva Connections, Viva Learning, Viva Topics, Viva Goals, Viva Insights, Viva Pulse, Viva Amplify, and more. How do organizations get started successfully, overcome challenges in piloting and rolling out these experiences, and eventually scale to organization-wide deploymentsJoin internationally recognized industry expert and Microsoft MVP Richard Harbridge as he shares insight into the lessons learned and proven approaches with Microsoft Viva. Together you will explore unique and vital challenges with Viva deployments, such as challenges with multiple tenants or multiple organizations in one tenant or challenges with experiences designed for scale - determining if an org is large enough or has enough content for a great experience with Viva Topics and more.
Getting The Most Out Of Microsoft 365 Employee Experience Today & Tomorrow SH...Richard Harbridge
There has never been a time where improving the employee experience has been more critical. Today, every organization shares a need to enhance how we communicate and engage, collaborate and connect, and manage and develop employees.
Join internationally recognized industry expert and Microsoft MVP Richard Harbridge as he shares insight into the future of employee experiences, how Microsoft 365 is changing, and perhaps more importantly, what organizations are doing today to prepare for it.
Elevate Your Microsoft 365 Experience The Winning Trio Of AI, Analytics & Aut...Richard Harbridge
Let Microsoft MVP Richard Harbridge guide you through the exciting world of AI, analytics, and automation in Microsoft 365.
Uncover the innovative ways organizations are optimizing collaboration, communication, and management for employees, leaders, and managers, all while empowering your organization to thrive in an ever-evolving digital landscape.
Elevate Your Microsoft 365 Experience The Winning Trio Of AI, Analytics & Rec...Richard Harbridge
Redefine and elevate your SaaS experience.
In today's rapidly evolving digital landscape, Software as a Service (SaaS) platforms are no longer just about providing tools; they're about enhancing user experiences, driving efficiency, and ensuring that businesses stay ahead of the curve. Enter the transformative trio: AI, Analytics, and Recommendations. This session delves deep into the synergistic relationship between these three pillars, illustrating how they can be harnessed to elevate your SaaS experience to unprecedented heights.
Join Richard Harbridge, Microsoft MVP and leading industry expert as he shares best practices and real-world examples from Microsoft 365, SharePoint Online, Microsoft Teams, and Microsoft Viva that advance your SaaS experience.
Together attendees will gain insights into:
Analytics - Understand your user behavior, workflow efficiencies, and areas of improvement. Dive into how Microsoft 365's robust analytics can offer actionable insights to optimize your business processes.
AI - Beyond just data, discover how AI can be a game-changer in action management. Learn how Microsoft's AI capabilities not only predict but proactively address challenges, ensuring a seamless and enhanced user experience.
Recommendations - Personalization is key in today's SaaS world. Explore how Microsoft 365 tailors recommendations based on user behavior, ensuring that each interaction is relevant, timely, and actionable.
By the end of this session, participants will be equipped with the knowledge and inspiration to leverage the power of AI, analytics, and recommendations, transforming their SaaS platforms from mere tools to dynamic, adaptive, and optimized experiences. Join us for this first session of this series and embark on a journey to redefine and elevate your SaaS experience.
Metaverse & The Employee Experience: What You Need To KnowRichard Harbridge
Back in the day we would use 'who installed a browser' that wasn't the default as an 'indirect signal' that denoted a level of individual interest in improving their digital productivity or experience. Nowadays we are swimming in indirect signals - from who organizes the most meetings (named if you use Audit log etc) to dynamics around networking (Viva Insights) to who uses Teams Apps (another great indirect signal of expanding productivity/investing in digital experiences).
What still works best though is direct signals like comments, nominations, champion programs (yearly and NON MANAGER & NON IT focused) and more that help identify people and map them/amplify their visibility as potential super collaborators, those with high amounts of digital debt and those who would better benefit from greater digital fitness or digital experience investments.
Elevate Your Microsoft 365 Experience The Winning Trio Of AI, Analytics & Aut...Richard Harbridge
Let Microsoft MVP Richard Harbridge guide you through the exciting world of AI, analytics, and automation in Microsoft 365.Uncover the innovative ways organizations are optimizing collaboration, communication, and management for employees, leaders, and managers.In this session, you will learn to:• Enhance your organization's potential by learning how to pinpoint areas of focus, tackle risks, and automate tasks for a more productive and efficient workflow.• Delve into the practical applications and benefits of these technologies, from streamlining repetitive tasks to uncovering valuable insights for informed decision-making.• Gain a comprehensive understanding of how to successfully integrate AI, analytics, and automation into your Microsoft 365 environment, empowering your organization to thrive in an ever-evolving digital landscape.
Ideas & Inspiration: Getting Started & Driving Success With Power Platform At...Richard Harbridge
Understanding the many capabilities of the Microsoft Power Platform is essential for any technology leader in today's world. Yet, the more significant challenge for many business leaders is understanding how they can drive meaningful impact in their own business based on these technologies.Power Platform makes incredible things possible at a fraction of the cost. Still, the focus often is on the plumbing or ways Power Platform supports that future state instead of envisioning future states powered by them. This session will focus on the best strategies to leverage when building business momentum around the Microsoft Power Platform. We will explore how organizations inspire and grow their usage of these tools and ideas/examples of Power Platform solutions that drive success for other customers.Join Richard Harbridge, a Microsoft MVP and internationally recognized expert on Microsoft 365 and the Employee Experience, as he shares insight on how to better plan for, prepare for and benefit from the future of the Microsoft Power Platform.
Tackling Employee Experience Today As We Embrace The Future WorkplaceRichard Harbridge
Tackling Employee Experience Today As We Embrace The Future Workplace
The future workplace needs to take into account how the employee experience landscape is changing and the importance of digital experiences throughout the employee journey. The employee experience journey starts before the employee is hired and lasts after they depart. Focusing on the employee experience can feel like a daunting task when reviewing the many different stages of an employee’s journey, but we know understanding and improving these stages can lead to a much more positive employee experience, and maximize the retention, impact, engagement, and performance of the employee.
Smarter, Not Harder How AI Is Changing Communication - Ragan EventsRichard Harbridge
These past few years have accelerated changes and disrupted how companies lead, enable, empower, and engage around communications. Leaders in communications and human resources are all tackling new challenges in connecting with employees and may be overwhelmed with increased communication volume, velocity, and variety. To help combat this challenge, rapid innovations in automation and artificial intelligence technology have created new tools for communicators to use and master, but becoming an early adopter of emerging tech is not without its risks. Join Richard Harbridge, a Microsoft MVP and leading industry expert on employee experience, as he shares insights on the implications of OpenAI for communications strategies, the tech innovations to prepare for today, and how ChatGPT is already changing the playing field forever. * This session description was not written by ChatGPT.
Enhancing Microsoft Teams To Build A Better Digital WorkplaceRichard Harbridge
Today, many organizations have brought the Intranet, or the digital hub of their digital workplace, into Microsoft Teams via Viva Connections. But what else are organizations doing to enhance further, improve upon, and embrace Teams as a hub for not just teamwork, but also corporate communication, social collaboration, networking, and more?
Join Microsoft MVP and 2toLead CTO Richard Harbridge as he shares the unique opportunity Teams apps and solutions provide. Be prepared to explore examples, patterns, and practices for how lines of business in any organization can leverage, extend and integrate Teams to create business-oriented solutions.
Masterclass On Improving & Measuring Onboarding, Retention & Wellbeing With M...Richard Harbridge
85% of leaders say the shift to hybrid work has made it challenging to have confidence that employees are productive. 92% of employees have identified enhancing the employee experience as an essential priority.New challenges are always presented to HR from all sides, and we’re here to help you target critical areas of the employee experience at our free event.Whether you’re looking for strategic guidance or help to achieve technical excellence, our event is full of sessions from world-renowned thought leaders.On February 10th, from 10 AM to 4 PM, learn to avoid new and old challenges, build on existing success, and leverage the latest technology to facilitate your efforts. One lucky winner will walk away with a free $15,000 POC!2toLead CTO and 7X Microsoft MVP Richard Harbridge and 2toLead CEO and 13X Microsoft MVP Kanwal Khipple will lead the event.Together, they helped over 200 digital workplaces globally, plan for and increase the employee experience, keynoted conferences, published books, and published blogs for some major publications like Forbes.Join specialized sessions (business or deep dive tech breakouts) designed for HR leaders or the technical team that supports the digital employee experience.The business and general sessions aim to provide insight into the apparent and hidden value of tackling onboarding, retention, and well-being.The optional tech deep dive breakout sessions aims to walk through how to use and implement Microsoft 365 and Microsoft Viva to improve onboarding, retention, and well-being.Walk away from the event with a greater understanding of the following:- How to identify the most critical areas of the employee experience- How to improve the onboarding experience before and during the process- Building experiences to enable better onboarding- Measure for success- Creating digital employee experiences that help retain top talent- How to track employee well-being- And much more
Getting Started & Driving Success With Power Platform At ScaleRichard Harbridge
Understanding the many capabilities of the Microsoft Power Platform is essential for any technology leader in today's world. Yet, the more significant challenge for many business leaders is understanding how they can drive meaningful impact in their own business based on these technologies.Power Platform makes incredible things possible at a fraction of the cost. Still, the focus often is on the plumbing or ways Power Platform supports that future state instead of envisioning future states powered by them. This session will focus on the best strategies to leverage when building business momentum around the Microsoft Power Platform. We will explore how organizations inspire and grow their usage of these tools and ideas/examples of Power Platform solutions that drive success for other customers.Join Richard Harbridge, a Microsoft MVP and internationally recognized expert on Microsoft 365 and the Employee Experience, as he shares insight on how to better plan for, prepare for and benefit from the future of the Microsoft Power Platform.
Masterclass On Improving & Measuring Onboarding, Retention & Well-beingRichard Harbridge
85% of leaders say the shift to hybrid work has made it challenging to have confidence that employees are productive. 92% of employees have identified enhancing the employee experience as an essential priority.New challenges are always presented to HR from all sides, and we’re here to help you target critical areas of the employee experience at our free event.Whether you’re looking for strategic guidance or help to achieve technical excellence, our event is full of sessions from world-renowned thought leaders.On February 10th, from 10 AM to 4 PM, learn to avoid new and old challenges, build on existing success, and leverage the latest technology to facilitate your efforts. One lucky winner will walk away with a free $15,000 POC!2toLead CTO and 7X Microsoft MVP Richard Harbridge and 2toLead CEO and 13X Microsoft MVP Kanwal Khipple will lead the event.Together, they helped over 200 digital workplaces globally, plan for and increase the employee experience, keynoted conferences, published books, and published blogs for some major publications like Forbes.Join specialized sessions (business or deep dive tech breakouts) designed for HR leaders or the technical team that supports the digital employee experience.The business and general sessions aim to provide insight into the apparent and hidden value of tackling onboarding, retention, and well-being.The optional tech deep dive breakout sessions aims to walk through how to use and implement Microsoft 365 and Microsoft Viva to improve onboarding, retention, and well-being.Walk away from the event with a greater understanding of the following:- How to identify the most critical areas of the employee experience- How to improve the onboarding experience before and during the process- Building experiences to enable better onboarding- Measure for success- Creating digital employee experiences that help retain top talent- How to track employee well-being- And much more
Piloting & Scaling Successfully With Microsoft VivaRichard Harbridge
Getting The Most Out Of Microsoft 365 Employee Experience: Today & Tomorrow
There has never been a time where improving the employee experience has been more critical. Organizations need new and innovative approaches and solutions as work and the workforce change. Today, every organization shares a need to enhance how we communicate and engage, collaborate and connect, and manage and develop employees. The question often hard to answer is, what is the best way to meet that growing need, especially in a way that meets it faster, with less cost and risk?Join internationally recognized industry expert and Microsoft MVP Richard Harbridge as he shares insight into the future of employee communication, employee collaboration, and employee management, how Microsoft 365 is changing these digital employee experiences and perhaps more importantly, what organizations are doing today to prepare for it.
Tackling Employee Experience Today As We Embrace The Future Workplace - M365TORichard Harbridge
Tackling Employee Experience Today As We Embrace The Future Workplace
The future workplace needs to take into account how the employee experience landscape is changing and the importance of digital experiences throughout the employee journey. The employee experience journey starts before the employee is hired and lasts after they depart. Focusing on the employee experience can feel like a daunting task when reviewing the many different stages of an employee’s journey, but we know understanding and improving these stages can lead to a much more positive employee experience, and maximize the retention, impact, engagement, and performance of the employee.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
4. In a world of rapid change,
harnessing knowledge and
insights empowers people to
act quickly, and organizations
to be more resilient.
5. Harnessing knowledge and insights
Drive culture &
measure change
Connect people with
actionable information
Capture and share
knowledge & experience
10. WHAT DO USERS WANT?
User’s today want to be able to find, leverage, and understand information available within the
organization. Today there are many challenges/barriers between them and that goal.
I want to be able to harness the knowledge and expertise in the organization.
I want information and knowledge to be proactively surfaced to me.
I want to be able to see an overview of all information we have on a topic,
even if it is spread across “silos”.
11. CONNECT PEOPLE, CONTENT & INSIGHTS…
Project Cortex can automatically identify, leverage experts and expertise, and even connect
topics with resources in the flow of a users work.
Automatically identify and
organize topics, across
content and conversations
Connect topics with resources
and expertise and surface
them in the flow of work
Leverage the experts in your
organization by tapping into
their knowledge and experience
12. CONNECT PEOPLE, CONTENT & INSIGHTS…
Project Cortex can automatically identify, leverage experts and expertise, and even connect
topics with resources in the flow of a users work.
Harness collective knowledge and deliver
it in the flow of work
Automatically identify topics
Find knowledge and experts
46. CONNECT PEOPLE, CONTENT & INSIGHTS…
Project Cortex can automatically identify, leverage experts and expertise, and even connect
topics with resources in the flow of a users work.
Automatically identify and
organize topics, across
content and conversations
Connect topics with resources
and expertise and surface
them in the flow of work
Leverage the experts in your
organization by tapping into
their knowledge and experience
47. WHAT DO USERS WANT?
User’s today want to be able to find, leverage, and understand information available within the
organization. Today there are many challenges/barriers between them and that goal.
I want to be able to harness the knowledge and expertise in the organization.
I want information and knowledge to be proactively surfaced to me.
I want to be able to see an overview of all information we have on a topic,
even if it is spread across “silos”.
48. KNOWLEDGE CENTERS & INTRANETS…
So the knowledge center and intranet both work together to enable a more effective digital
hub for your digital workplace. But how else can we use AI to support key content needs?
Digital
Hub
Intranet(s)
Knowledge
Center(s)
Integration(s)
Can Cortex
Help Here?
49. Your knowledge network in Microsoft 365
Project Cortex
Intelligently categorize content and
automate processes.
Automatically classify content
Streamline content processes
80. LEVERAGING MICROSOFT 365…
You can get more out of Microsoft 365 based on the insights and information it captures,
processes, analyzes and provides.
Insights
Identify where you can
enable improved
experiences
Actions
Update skills and systems
so everyone can do
their best work
Visibility
Understand how your
organization works
81. CO-AUTHORING & EDITING TOGETHER…
Get used to working with that auto save button on in the top left and know that it’s okay to
work on files together. This can save a ton of time collating and consolidating.
82.
83.
84.
85. MY INSIGHTS ARE CRITICAL RIGHT NOW…
Today wellbeing and managing work is extremely challenging during a global pandemic and a
rapidly evolving digital landscape of tools and experiences.
Avoid disruptive collaboration
habits that can interrupt personal
or family time
Maintain a healthy work-life
balance & find ways to
recharge after hours
Maximize the restorative
benefits of time away with
an intelligent checklist
86.
87.
88.
89.
90.
91. ORG INSIGHTS ARE CRITICAL RIGHT NOW…
Understand and action insights on how people collaborate and spend their time. Shift from a
digital reactive organizational model to a pro-active and empowering one.
92. ORG INSIGHTS ARE CRITICAL RIGHT NOW…
Understand and action insights on how people collaborate and spend their time. Shift from a
digital reactive organizational model to a pro-active and empowering one.
101. SOLUTION: BOT CONNECTED EXPERIENCES!
Organizations are investing in bots now. They connect many processes and systems just like
the Intranet often does. LiveTiles have multiple approaches and tools that help here.
102. SOLUTION: BOT CONNECTED EXPERIENCES!
Bot’s and interactions with artificial intelligence doesn’t always have to be through a bot
interface. Suggesting answers (automating Q&A) is a much better starting point for most.
103. IDENTIFY A GROUP/COMMUNITY…
From supporting new employees getting onboarded to ensuring common HR questions are
handled, identify your key community. This example is a Yammer one.
104. BUILD YOUR KNOWLEDGE BASE…
Whether you are sourcing content from an existing list or building it from scratch, its fairly
easy to build a KB using QnA Maker - https://www.qnamaker.ai
105. POWER AUTOMATE TO ANSWER QNA…
Build a simple Microsoft Flow that answers questions based on confidence.
106. SIMPLIFY PUBLISHING & APPROVAL…
If the confidence is lower than X% (70% in this example) then we can email an identified
expert and have them approve (confirm) or decline and provide the correct answer.
107. AUTOMATED Q&A RESULTS…
This results in both the system learning the answer and the answer being shared with the requestor.
It helps these experts maximize their time so that they don’t answer the same questions again.
Question
Submitted
Question
Identified
Check If It
Looks To
Be In QnA
Send To
Expert
(Easy
Approval)
Post QnA
Answer Or
Expert
Answer
Update
QnA
Depending on the community size, the volume of requests
and the number of QnAs this may cost $0 dollars for the
Azure services, the O365 licensing (Yammer is free), and
significantly improves future digital assistants by building
a credible and excellent QnA engine.
109. DIGITAL WORKPLACE PLANNING…
Intranets?
Extranets?
Departmental Portals?
Functional Areas?
Project Group Sites?
Team Group Sites?
Enterprise Social Network?
Document Management?
Records Management?
Knowledge Management?
And much much more….
Intranet planning is a small part of your broader digital workplace planning.
110. LiveTiles Capabilities
LiveTiles One - Intelligent Workplace Platform
1) LiveTiles Intranet
Rapidly deployed and customizable portals for unified communication, collaboration and automation
2) LiveTiles Everywhere
Simplified access to disparate information and tools across Microsoft 365 and line of business applications
3) LiveTiles Quantum
Automated employee profile data management, usage analytics and AI-driven conversational assistants
4) LiveTiles Reach
Mobile app for targeted, channel-based employee and external communications. Available for Teams or standalone.
5) LiveTiles Expertise
Professional Services, Customer Success Program, 24 x 7 x 365 Support
111. Why LiveTiles?
Rated on top by the ClearBox Intranet Choice 2020 report
Comprehensive library of modules, reducing the time, costs and risks of custom development
Focus on the consumer grade UX that employees expect and is critical to adoption / ROI
The missing capabilities that Microsoft doesn’t offer by default
Highly flexible and extensible, future proofing the organization as business needs change
Trusted implementation partner network to ensure successful implementation
Comprehensive Customer Success Program ensures sustained adoption and ROI
Evergreen roadmap tightly aligned to Microsoft, ensuring that you will always be up to date and secure
Today, organizations can go beyond the intranet and connect people to interactive expertise within the organization and personalized insight through an integrated suite of Microsoft 365 applications.
Based on significant improvements in artificial intelligence (AI), real behavior-based data based on the Microsoft Graph and Azure innovation such as improved language understanding, organizations today can provide contextual and dynamic topic cards, expertise mapping, pages, topic centers, and more. Powered by image tagging, form processing, document understanding, and machine teaching; organization content and documents are optimized for better compliance, processing, and discovery.
Join LiveTiles, along with Richard Harbridge, a Microsoft MVP and internationally recognized expert on Microsoft 365 and the Digital Workplace, who will share:
Best practices on modern knowledge management
How the continued innovation from Microsoft can be best reconciled with enterprise intranet and digital workplace needs
Richard Harbridge is the Chief Technology Officer and an owner at 2toLead. Richard works as a trusted advisor with hundreds of organizations, helping them understand their current needs, their Soon needs, and what actions they should take in order to grow and achieve their bold ambitions.
Richard remains hands on in his work and has led, architected, and implemented hundreds of business and technology solutions that have helped organizations transform both digitally and organizationally. Richard has a passion for helping organizations achieve more; whether it is helping an organization build beautiful websites to support great content and social strategy, or helping an organization leverage emerging cloud and mobile technology to better service their members or the communities that they serve.
Richard is an author and an internationally recognized expert in Microsoft technology, marketing and professional services. As a sought-after speaker, Richard has often had the opportunity to share his insights, experiences, and advice around branding, partner management, social networking, collaboration, ROI, technology/process adoption, and business development at numerous industry events in around the globe. When not speaking at industry events, Richard works with Microsoft, partners, and customers as an advisor around business and technology, and serves on multiple committees, leads user groups, and is a Board Member of the Microsoft Community Leadership Board.
COVID Beard (missing a mask)
Our world is changing. Every day, all around us, we’re experiencing change in very real ways.
Change is nothing new. We've always been impacted by cyclical market-driven changes, like new competitors, skills gaps, disruption in supply chains, and shrinking margins.
But the changes we are seeing now, are different and more disruptive: climate change… demographics… pandemics. We’re also seeing changes driven by digital transformation, automation, AI, and other technologies.
Change occurs more randomly and seemingly at higher frequencies, and with more severe impacts though. These changes drive volatility and uncertainty in our markets and our eco-systems. These changes are harder to predict, and harder to mitigate.
So, we need to find ways to become more resilient.
To build that resilience we need to become more flexible and agile. That means empowering our people, to make more informed decisions, and act faster… to shift decision making towards the edges of our organizations.
We do this by creating connections to knowledge and insights that surface in real time, in the apps people use daily to get work done and collaborate with each other. This enables people to rapidly remix and reuse ideas from others, building not only on expertise but also on experience.
Knowledge unleashed is powerful. It helps us become agile and resilient. It helps organizations not only survive, but thrive, in this new era of volatility.
There are three business initiatives that customers around the globe are using to harness knowledge and insights:
1. Drive culture and measure change
2. Connect people with actionable information
3. Capture and share knowledge and experience
1. Fostering a culture built on transparency where people are mission-aware and engaged; providing insights about how people spend their own time; and identifying work trends – successful patterns and practices that are worth replicating throughout the organization – are all fundamental aspects of not only defining the culture we want, but driving towards that culture, and being able to measure our progress as we go along.
2. Our second initiative, Connecting people with actionable information, is focused around breaking information silos, enabling instant access to relevant and actionable information and in doing so, shifting the decision making towards the edges of the organization; reducing inefficiencies caused by frequent context switching by surfacing knowledge in the flow of people’s work; and automating content services to optimize findability and reduce reliance on end-users to tag content.
So now that we’ve talked about fostering a culture that supports our vision of the resilient organization, and how we can break the informational silos, let’s take a look at the third initiative:
3. Capturing and sharing knowledge and experience and how we can break the organizational silos and enable people to collaborate and quickly access the relevant information. Basically building knowledge networks that evolve over time; connecting people to people, based on their expertise but also based on experience; encouraging communities where people learn socially, collectively solve problems and crowd-source ideas to drive innovation.
[LEFT hand side]
As we have just seen, Microsoft 365 offers rich experiences that people use every day. To create content. To communicate with each other. And to perform their daily jobs – as individuals and as teams.
That content, and that activity, is being captured by Microsoft Graph – which associates people, content, and activity, and creates relationships between those. Microsoft 365 reasons over that data with AI, and uses that intelligence, to improve your experiences. Making them more intelligent and more personalized.
So, there's a virtuous cycle between the work you do and the experiences you use, to help you do your work even more effectively.
[RIGHT hand side]But of course, you're not working alone. You're working with others on your team, and others in your organization. And as other people are contributing to the graph, you're creating organizational knowledge together. And that knowledge that others bring in, that expertise that others bring in, further enhances your experience. Bringing that collective knowledge to you, in the experiences where you work – every day.
Again, a virtuous cycle of the work that each of us do, building on each other. And amplifying each other’s impact.
[TO SUM IT UP]
Microsoft Graph can in fact, be the most valuable asset your organization has, to power your digital transformation. Because it contains the corpus of the knowledge and expertise of the individuals and teams, that power your organization.
Your organization can tap into that information to derive insights that allow you to see how people achieve their work. To look for patterns of success, that can be replicated, across the organization. To set objectives, and measure organizational progress, against those objectives.
The result? People become more agile, and the organization becomes more resilient.
We'll begin by looking at how Project Cortex delivers knowledge in the apps you use every day.
Here, in Teams, colleagues are chatting about topics I’m not familiar with.
[CLICK]
Project Cortex has automatically flagged topics that I can learn more about.
[CLICK]
I can hover over a topic and a topic card appears…
[Advances automatically]
I can hover over a topic and a topic card appears, connecting me with knowledge about the topic: a definition, experts, resources and project details.
OPTIONAL: This topic card can be configured to show resources from external systems, including content from your LXP.
All of us have had to get up to speed on new terms, new projects, new roles, right? And so this topic card is pretty magical. But the AI that creates this topic card is even more magical. So, let's dig a little bit deeper to see.
I can click to open the topic page Construction Operations Reliability. [CLICK]
[Advances automatically]
I can click to open the topic page Construction Operations Reliability. This is a more comprehensive view of the topic. There’s an expanded definition of the topic, the people working on it, and related resources from across Microsoft 365 and connected external systems.
[Advances automatically]
I can click to open the topic page Construction Operations Reliability. This is a more comprehensive view of the topic. There’s an expanded definition of the topic, the people working on it, and related resources from across Microsoft 365 and connected external systems.
As you can see, this is like a “Wikipedia page for the enterprise”, but AI has done the hard work of building the page. AI identifies topics, finds resources, and creates pages, automatically.
But of course topics get better with experts. Experts can create and edit topics with Wiki-like simplicity. As experts contribute their knowledge and resources, AI learns so it does an even better job at keeping topics up to date. So Project Cortex gives you the best of AI and human intelligence.
OPTIONAL: Today, an expert could add links to learning resources in the LXP. Our vision is that, in the future, connectors will surface LXP content automatically.
[CLICK]
Of course, because Project Cortex is part of Microsoft 365, it maintains the privacy, security and compliance you'd expect. Administrators can control what is included in the knowledge network, and I am only able to see what I have access to.
[CLICK]
Further down the page, we see a topic map.What this topic map illustrates is that Project Cortex is using crazy advanced AI to reason over content and expertise across my organization, automatically organizing it into shared topics that relate to each other. We call this your knowledge network.
Topics can be projects, products, processes, customers, or any knowledge that's important to your organization.
Now, I love this topic map because it helps me find related topics, even when they might be in another part of the organization. For example, I see Mark 8 here. That related work is now a click away.
[CLICK]
The connections between the topic and the people and content already in the Graph means we’re able to organize knowledge across an organization in a way that’s different from just organizing around the people you work with and their relationships.
You can see how powerful this network becomes when you’re able to reach a person that is connected through topics.
In this case, I discover the topic of Digital Surfaces because of my interest in Construction Operations Reliability, but more importantly, I’ve found the people and content that could impact the work that I’m doing.
[Advances automatically]
I can tap into the knowledge and expertise to get up to speed faster, and to find the resources I need for my projects.
[CLICK]
Topic pages roll up into knowledge centers. [Note likely will be called “topic centers”]
[Advances automatically]
A knowledge center showcases knowledge from across the organization that’s personalized and relevant for you, including trending topics and open questions.
[Advances automatically]
A knowledge center showcases knowledge from across the organization that’s personalized and relevant for you, including trending topics and open questions.
[Advances automatically]
Project Cortex builds your knowledge center automatically, but you can use the same building blocks to create custom knowledge centers and knowledge experiences that integrate seamlessly with your intelligent intranet in Microsoft 365.
Now remember that Project Cortex is bringing all this knowledge to you, in the apps you use every day.
[CLICK]
Earlier we saw topic cards in Microsoft Teams. Topic cards will also come to Outlook.
[CLICK]
And topics will become part of user profiles, making it easier to find experts across the organization.
[CLICK]
And topics will become part of user profiles, making it easier to find experts across the organization.
[CLICK]
Project Cortex allows you to tap into your organization’s knowledge in Word.
[CLICK]
Project Cortex allows you to tap into your organization’s knowledge in Word.
[CLICK]
Topic cards will also come to SharePoint. And when a users searches for a topic using Microsoft Search, the topic card will appear as the first result.
[CLICK]
Back in Microsoft Teams, I can add a valuable conversation to the knowledge network with a simple @mention.
Experiences like this show how seamlessly Project Cortex not only empowers people with knowledge in the apps they use every day, but also empowers people to contribute, and seamlessly harnesses the collective knowledge of your organization.
Experiences like this show how seamlessly Project Cortex empowers people to connect with and contribute knowledge—turning every worker into a knowledge worker; and how Project Cortex harnesses the collective knowledge of your organization, creating a knowledge worker that powers the learning platform that is your organization.
And we’ll bring topic highlighting to SharePoint
Action:
Click Nestor to simulate hover-over
Click to simulate Windows Zoom In
Action:
Click to simulate Windows Zoom Out
Action:
Click to simulate Windows Zoom Out
Action:
Click and follow scroll bar to simulate scrolling
Action:
Click and follow scroll bar to simulate scrolling
Action:
Click and follow scroll bar to simulate scrolling
Action:
Click and follow scroll bar to simulate scrolling
Note: The four items in the grey bar are ZOOM NAVIGATIONS to the corresponding sections. You can deliver in any order.
Note also that you can click the left (blank) area of the grey bar to navigate back to the main session overview/navigation slide.
If you do not wish to use zoom navigations, you can keep clicking. The sections will be presented in the order shown.
Over the past few years, we have seen a shift in how people work. People work more collaboratively, across more devices and apps, spinning up new teams, and working anywhere and anytime. If we look at just the past few months, facilitating remote work has become critical for many organizations. Microsoft 365 supports this new culture of work by enabling people to be more productive so they can drive impact wherever they are working.
This change in how people work is also having many organizations think about how they can get the most from their Microsoft 365 investment. Many organizations tell us that they need insights to help them understand this and that their previous proxy of usage is not ideal. Microsoft 365 provides you visibility, insights and actions to help with this.
Visibility is the first step so you can understand how your organization works. Microsoft 365 provides a productivity score to help you get a high-level view into this. Once you have the visibility you need, you can leverage insights that can help you identify where you can enable improved experiences across areas like content collaboration and network connectivity. Based on these insights you can then take action to help update skills and systems so everyone can do their best work and get the most from the Microsoft 365 investments you have made.
We know that customers want to maximize the value of their Microsoft 365 investments.
Which means those conversations between IT and the business about ways to help the organization work more productively is crucial.
The Productivity Score can help facilitate this conversation by providing visibility, insights, and recommended actions that enable the organization reach its goals faster.
By enabling a better employee experience across areas like content collaboration and communications…
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and understanding how devices, connectivity, and other technology impacts the employee experience, you can empower the organization to do their best work and foster high-functioning teams.
With an unprecedented increase in virtual meetings and communications, we could all use some assistance to balance the need to stay connected with the need to unplug and recharge.
To help enhance their wellbeing, individual employees get personal and private insights into their own work patterns based on how they spend their time in emails, meetings, calls and chats in Microsoft 365. For instance, with their personalized “Month in review: Wellbeing” digest email, employees can reflect on how well they are disconnecting from work after hours and identify opportunities to get more quiet days to recharge.
Employees also get intelligent and actionable insights in the flow of their work so they can be more effective. For instance, with inline suggestions that appear as employees read or compose emails and invitations in Outlook, employees can remember to follow best practices such as scheduling the email delivery to align with the working hours of the recipients.
To help reduce the stress employees can face when planning for their upcoming time away from work, we’ve introduced the ”Plan your time away” checklist in the Insights Outlook add-in. This helps employees seamlessly set their out of office notification, inform top collaborators of their time away, resolve meetings they’ll miss, and schedule catch-up time with colleagues when they’re back.
All of these insights are personal and private for every employee and the data is stored in their mailbox and protected in the same way as their email and calendar information.
Cultivate an engaged, productive, & happy workforce
Today’s work environment can easily create a sense of imbalance, fragmentation, and stress.
It’s more important than ever to ensure employees are empowered to do their best work, have the opportunity to learn and grow, and maintain a sense community and connectedness.
Prioritize customer relationships & align revenue related functions
As companies across the globe navigate economic shocks, it’s never been more important to prioritize customer relationships. Organizational level insights provide visibility into how collaboration patterns with customers, partners, and vendors have changed, and ensure revenue-related functions are aligned across the business.
Understand what drives success & make better decisions faster
Organization agility is key to building a resilient business. Workplace Analytics helps organizations understand quantitatively what drives success, empowering leaders to make better decision for the business and the confidence to act quickly for maximum impact.
We’ve unlocked the power of the Microsoft graph to help companies quantify the impact of change on teams and individuals, understand how ways of working are evolving in response, and measure the cultural aspects of work that impact personal wellbeing and effectiveness.
Today’s work environment can easily create a sense of imbalance, fragmentation, and stress. Insights from the business continuity dashboard help organizations understand how collaboration patterns have changed…
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Such as the dramatic uptick in Teams usage we see here for the HR team , as well as their overall increase in collaboration hours
It helps leaders quantify the impact of work-life integration…
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by comparing after-hours collaboration activity against baseline norms,
And it helps leaders understand if employees remain engaged or risk feeling isolated.
It also provides visibility into how work patterns are evolving and what might warrant further investigation. For instance:
An uptick in collaboration hours could represent a transition from ad hoc hallway conversations to a more formal meeting cadence.
I also see that both workweek span and after-hours collaboration have increased. This may reflect a comingling of work and personal commitments, but it could indicate an overburdened workforce that doesn’t have enough time to get their work done.
I’m also concerned about the number of employees who no longer have regular 1:1s with their manager, which I know is critical to employee engagement.
I also get actionable guidance for making work better and setting up people for success.
For example, a 4-plus hour increase in weekly collaboration AND workweek span for 28% of employees strongly suggests people are stretched over capacity. I’m presented with research, articles, and best practices that can help inform a top-down strategy and ways to address this challenge,
But as importantly, each employee is empowered with personal and private insights into their own work patterns – visible only to them - and intelligent, actionable suggestions to help them gain uninterrupted time to focus, disconnect and recharge, and network and collaborate more effectively.
These private insights are available through a personal dashboard…
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And also through monthly email digests. For example, with their personalized “Month in review: Wellbeing” digest email, which looks at meeting, email, call and chat activity,
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employees can reflect on how well they are disconnecting from work after hours and identify opportunities to get more quiet days to recharge.
Employees also get intelligent and actionable insights in the flow of their work.
<<CLICK>>
For instance, inline suggestions that appear as employees read or compose emails and invitations encourage them to follow best practices, such as scheduling delivery to align with the recipient’s working hours.
The ”Plan your time away” checklist
<<CLICK>>
helps employees seamlessly set their out of office notification, inform top collaborators of their time away, resolve meetings they’ll miss, and schedule catch-up time with colleagues when they’re back.
All of these insights are personal and private for every employee. The data is stored in their mailbox and protected in the same way as their email and calendar information.
Cultivate an engaged, productive, & happy workforce
Today’s work environment can easily create a sense of imbalance, fragmentation, and stress.
It’s more important than ever to ensure employees are empowered to do their best work, have the opportunity to learn and grow, and maintain a sense community and connectedness.
Prioritize customer relationships & align revenue related functions
As companies across the globe navigate economic shocks, it’s never been more important to prioritize customer relationships. Organizational level insights provide visibility into how collaboration patterns with customers, partners, and vendors have changed, and ensure revenue-related functions are aligned across the business.
Understand what drives success & make better decisions faster
Organization agility is key to building a resilient business. Workplace Analytics helps organizations understand quantitatively what drives success, empowering leaders to make better decision for the business and the confidence to act quickly for maximum impact.
Cultivate an engaged, productive, & happy workforce
Today’s work environment can easily create a sense of imbalance, fragmentation, and stress.
It’s more important than ever to ensure employees are empowered to do their best work, have the opportunity to learn and grow, and maintain a sense community and connectedness.
Prioritize customer relationships & align revenue related functions
As companies across the globe navigate economic shocks, it’s never been more important to prioritize customer relationships. Organizational level insights provide visibility into how collaboration patterns with customers, partners, and vendors have changed, and ensure revenue-related functions are aligned across the business.
Understand what drives success & make better decisions faster
Organization agility is key to building a resilient business. Workplace Analytics helps organizations understand quantitatively what drives success, empowering leaders to make better decision for the business and the confidence to act quickly for maximum impact.