Although the study of emotional intelligence is no longer a new topic, many people are still unaware of what EI is. This presentation provides clarification on the subject of emotional intelligence and includes several easy to understand definitions.
* Online course: https://www.voiceofthebusinessacademy.com/course/emotional-intelligence-ei-leadership-development
Emotional Intelligence (EI) is the ability to understand and manage your own emotions, and those of the people on your team or around you. People with a high degree of emotional intelligence know what they're feeling, what their emotions mean, and how these emotions can impact others.
For leaders, having emotional intelligence is essential for success in business. The five primary elements of emotional intelligence are self-awareness, self-regulation, motivation, empathy, and social skills. To be effective, the better a leader relates to and works with others, the more successful they will be.
This webinar will step you through all of the elements of emotional intelligence and how to incorporate them into your leadership development to improve relationships, build trust, and create a teamwork culture. The more that you, as a leader, manage each of these elements, the higher your emotional intelligence. So, let's look at each element in more detail and examine how you can grow as a leader.
This program explores how you can leverage EQ competencies to enhance performance and productivity in your organization.
Emotional Intelligence refers to a set of emotional and social skills and competencies that influence the way we perceive and express ourselves; develop and maintain social relationships; cope with challenges; and use the information in emotions in effective and meaningful ways.
Although the study of emotional intelligence is no longer a new topic, many people are still unaware of what EI is. This presentation provides clarification on the subject of emotional intelligence and includes several easy to understand definitions.
* Online course: https://www.voiceofthebusinessacademy.com/course/emotional-intelligence-ei-leadership-development
Emotional Intelligence (EI) is the ability to understand and manage your own emotions, and those of the people on your team or around you. People with a high degree of emotional intelligence know what they're feeling, what their emotions mean, and how these emotions can impact others.
For leaders, having emotional intelligence is essential for success in business. The five primary elements of emotional intelligence are self-awareness, self-regulation, motivation, empathy, and social skills. To be effective, the better a leader relates to and works with others, the more successful they will be.
This webinar will step you through all of the elements of emotional intelligence and how to incorporate them into your leadership development to improve relationships, build trust, and create a teamwork culture. The more that you, as a leader, manage each of these elements, the higher your emotional intelligence. So, let's look at each element in more detail and examine how you can grow as a leader.
This program explores how you can leverage EQ competencies to enhance performance and productivity in your organization.
Emotional Intelligence refers to a set of emotional and social skills and competencies that influence the way we perceive and express ourselves; develop and maintain social relationships; cope with challenges; and use the information in emotions in effective and meaningful ways.
Discuss a workable definition of Emotional Intelligence in leadership and team building.
Understand the five domains of Emotional Intelligence.
Team Building Exercise to explore personal strengths and vulnerabilities related to EQ.
Develop an EQ Action Plan resulting in improved team performance.
Emotional Intelligence is the most fundamental attribute for success in a career.While Intelligent Quotient may take a person to a job, it is Emotional Quotient which sustains him there.
Emotional Intelligence in the Workplace by Gina WilloughbyThe HR SOURCE
This session will introduce the four elements of the Emotional Intelligence (or Emotional Quotient EQ) (self-awareness, self-management, social awareness, and relationship management) & why it is critical in order to be successful in the workplace today.
Learning Outcomes
1. Define the four elements of emotional intelligence
2. The importance of using emotional intelligence in the workplace
3. Unlike IQ, understanding how emotional intelligence can be developed in order to enhance interpersonal and career success using specific strategies
4. Explore strategies to improve their emotional intelligence in order to improve overall communication effectiveness
About the Guest:
Gina Willoughby is a master facilitator, keynote speaker, executive coach and an organizational development expert . Gina is CEO of Willoughby Consulting Group, Inc. (WCG, Inc.) and has a background in Industrial Psychology. Gina's innovative and dynamic style has been empowering organizations to succeed in today’s highly complex business environment.
Ms. Willoughby has worked with a variety of organizations including federal government agencies, commercial companies as well as non-profit environments with a creative approach to delivering consistently high quality results that positively impact the bottom line.
The OPRA Group have been working with GENOS on Emotional Intelligence (EI) since the early 2000s. This gives us a unique perspective on how EI theory has developed and been applied to maximise organisational success.
The following presentation discusses the basics, and basis, of the GENOS model of EI. This is now the foundation of the award winning leadership programmes offered by OPRA.
An increasing amount of studies have demonstrated that emotional intelligence is essential for workplace success. Understand its relationship within the workplace and get tips on how to implement emotionally intelligent practices in your company with this PowerPoint. Emotional Intelligence PowerPoint Presentation Content slides include topics such as: 6 points on the importance of Emotional Intelligence in the workplace, 6 points on the difference between Emotional Intelligence and IQ, 5 Major categories of EI, 9 tips to improve your emotional intelligence, 13 points on the relationship between EI, Leadership, & Retention, 12 points on EI and Hiring Decisions, 5 slides on the Sales Implications of EI, 5 points on EI and Negotiation, 8 points on EI and Organizational change, 7 points on EI and Decision making, 7 points on EI and mentorships, 11 points on group emotional intelligence, 4 points on the future of EI, 5 slides for final action steps, and much more. Royalty Free - Use Them Over and Over Again. Once purchased, download instructions will be sent to you via email. (PC and MAC Compatible).
Emotional Intelligence and social skills are FOUR times more important than IQ alone when considering success and prestige in professional settings. This is one of the 10 Things Your May Not Already Know About Emotions and Emotional Intelligence.
Elements of Cultural EmotionsTheodoric Manley, Jr. PhDEvonCanales257
Elements of Cultural Emotions
Theodoric Manley, Jr. PhD
Explanations for Cultural Emotions
Constructionist
What people feel is conditioned by socialization
Emotions are constrained and channeled by sociocultural contexts
Biology
Emotions are the outcome of physiological changes in the body expressed through the sympathetic nervous system channeled by our brain
Hearing, seeing, touching, feeling, tasteing go through thalamus subcortical region of brian. AMYDGALA--CENTER OF FEAR RESPONSES IN THE SUBCORTEX
Cognition
Emotions are not formed until there is an appraisal of the objects or events in the situation. Once arousal has occurred perception and thought are implicated in the process
When biological cues are activated these biological can be subject to thought and reflection which alter the flow of emotional experience
Biological Emotion and Social Sentiments—Steven Gordon (1981)
Biological emotion (a physiological concept) is a configuration of bodily sensations and gestures in response to stimuli.
Social Sentiment involves “combinations of bodily sensations, gestures, and cultural meanings that we learn in enduring relationships (Gordon, 1981: p. 563).
Gordon argues that biological emotions such as anger and fear, become, shortly after childhood, transformed into cultural meanings that are organized around a relationship to a social object, often another person or group.
Theist's Elements of an Emotion: “Emotional Deviance: Research Agendas” (1990) by P. A. Thoits in Research Agenda’s in the Sociology of Emotions (pp. 180-203)
Interaction of Five Senses with Sixth Sense (Emotions)
Universal
Pain
Hate
Fear
Disgust
Shame
Love
Triggers
Class/Social
Status
Race/Ethnic
Gender
Sexuality
Social
Movements
Sociology of Cultural Emotions (Turner and Stets, 2005: p. 9)
Emotions involve certain elements.
The biological activation of key body systems;
Socially constructed cultural definitions and constraints on what emotions should be experienced and expressed in a situation;
The application of linguistic labels provided by culture to internal sensations;
The overt expression of emotions through facial, voice, and paralinguistic moves; and
Perceptions and appraisals of situational objects or events
Turner and Stets (2005)
Intensity of Primary Emotions
“On the Origins of Human Emotions” (p. 73), Primary Emotions--UniversalLow-IntensityModerate IntensityHigh IntensityHappiness— SatisfactionContent, sanguine, serenity, gratifiedCheerful, buoyant, friendly, amiable, enjoymentJoy, bliss, rapture, jubilant, gaiety, elation, delight, thrilled, exhilaratedFear—Aversion Concern, hesitant, reluctance, shynessMisgivings, trepidations, anxiety, scared, alarmed, unnerved, panicTerror, horror, high anxietyAnger—AssertionAnnoyed, agitated, irritated, vexed, perturbed, nettled, rankled, piquedDispleased, frustrated, belligerent, contentious, hostility, ire, animosity, offended, consternationDislike, loathing, disgus ...
Psychology - Understanding of human bhehaviourmohitschool26
psychology is a very vast topic, understanding behaviour of humans and animals is psychology, understanding of feeling like why i an feeling this what an i thinking and soo on.
Discuss a workable definition of Emotional Intelligence in leadership and team building.
Understand the five domains of Emotional Intelligence.
Team Building Exercise to explore personal strengths and vulnerabilities related to EQ.
Develop an EQ Action Plan resulting in improved team performance.
Emotional Intelligence is the most fundamental attribute for success in a career.While Intelligent Quotient may take a person to a job, it is Emotional Quotient which sustains him there.
Emotional Intelligence in the Workplace by Gina WilloughbyThe HR SOURCE
This session will introduce the four elements of the Emotional Intelligence (or Emotional Quotient EQ) (self-awareness, self-management, social awareness, and relationship management) & why it is critical in order to be successful in the workplace today.
Learning Outcomes
1. Define the four elements of emotional intelligence
2. The importance of using emotional intelligence in the workplace
3. Unlike IQ, understanding how emotional intelligence can be developed in order to enhance interpersonal and career success using specific strategies
4. Explore strategies to improve their emotional intelligence in order to improve overall communication effectiveness
About the Guest:
Gina Willoughby is a master facilitator, keynote speaker, executive coach and an organizational development expert . Gina is CEO of Willoughby Consulting Group, Inc. (WCG, Inc.) and has a background in Industrial Psychology. Gina's innovative and dynamic style has been empowering organizations to succeed in today’s highly complex business environment.
Ms. Willoughby has worked with a variety of organizations including federal government agencies, commercial companies as well as non-profit environments with a creative approach to delivering consistently high quality results that positively impact the bottom line.
The OPRA Group have been working with GENOS on Emotional Intelligence (EI) since the early 2000s. This gives us a unique perspective on how EI theory has developed and been applied to maximise organisational success.
The following presentation discusses the basics, and basis, of the GENOS model of EI. This is now the foundation of the award winning leadership programmes offered by OPRA.
An increasing amount of studies have demonstrated that emotional intelligence is essential for workplace success. Understand its relationship within the workplace and get tips on how to implement emotionally intelligent practices in your company with this PowerPoint. Emotional Intelligence PowerPoint Presentation Content slides include topics such as: 6 points on the importance of Emotional Intelligence in the workplace, 6 points on the difference between Emotional Intelligence and IQ, 5 Major categories of EI, 9 tips to improve your emotional intelligence, 13 points on the relationship between EI, Leadership, & Retention, 12 points on EI and Hiring Decisions, 5 slides on the Sales Implications of EI, 5 points on EI and Negotiation, 8 points on EI and Organizational change, 7 points on EI and Decision making, 7 points on EI and mentorships, 11 points on group emotional intelligence, 4 points on the future of EI, 5 slides for final action steps, and much more. Royalty Free - Use Them Over and Over Again. Once purchased, download instructions will be sent to you via email. (PC and MAC Compatible).
Emotional Intelligence and social skills are FOUR times more important than IQ alone when considering success and prestige in professional settings. This is one of the 10 Things Your May Not Already Know About Emotions and Emotional Intelligence.
Elements of Cultural EmotionsTheodoric Manley, Jr. PhDEvonCanales257
Elements of Cultural Emotions
Theodoric Manley, Jr. PhD
Explanations for Cultural Emotions
Constructionist
What people feel is conditioned by socialization
Emotions are constrained and channeled by sociocultural contexts
Biology
Emotions are the outcome of physiological changes in the body expressed through the sympathetic nervous system channeled by our brain
Hearing, seeing, touching, feeling, tasteing go through thalamus subcortical region of brian. AMYDGALA--CENTER OF FEAR RESPONSES IN THE SUBCORTEX
Cognition
Emotions are not formed until there is an appraisal of the objects or events in the situation. Once arousal has occurred perception and thought are implicated in the process
When biological cues are activated these biological can be subject to thought and reflection which alter the flow of emotional experience
Biological Emotion and Social Sentiments—Steven Gordon (1981)
Biological emotion (a physiological concept) is a configuration of bodily sensations and gestures in response to stimuli.
Social Sentiment involves “combinations of bodily sensations, gestures, and cultural meanings that we learn in enduring relationships (Gordon, 1981: p. 563).
Gordon argues that biological emotions such as anger and fear, become, shortly after childhood, transformed into cultural meanings that are organized around a relationship to a social object, often another person or group.
Theist's Elements of an Emotion: “Emotional Deviance: Research Agendas” (1990) by P. A. Thoits in Research Agenda’s in the Sociology of Emotions (pp. 180-203)
Interaction of Five Senses with Sixth Sense (Emotions)
Universal
Pain
Hate
Fear
Disgust
Shame
Love
Triggers
Class/Social
Status
Race/Ethnic
Gender
Sexuality
Social
Movements
Sociology of Cultural Emotions (Turner and Stets, 2005: p. 9)
Emotions involve certain elements.
The biological activation of key body systems;
Socially constructed cultural definitions and constraints on what emotions should be experienced and expressed in a situation;
The application of linguistic labels provided by culture to internal sensations;
The overt expression of emotions through facial, voice, and paralinguistic moves; and
Perceptions and appraisals of situational objects or events
Turner and Stets (2005)
Intensity of Primary Emotions
“On the Origins of Human Emotions” (p. 73), Primary Emotions--UniversalLow-IntensityModerate IntensityHigh IntensityHappiness— SatisfactionContent, sanguine, serenity, gratifiedCheerful, buoyant, friendly, amiable, enjoymentJoy, bliss, rapture, jubilant, gaiety, elation, delight, thrilled, exhilaratedFear—Aversion Concern, hesitant, reluctance, shynessMisgivings, trepidations, anxiety, scared, alarmed, unnerved, panicTerror, horror, high anxietyAnger—AssertionAnnoyed, agitated, irritated, vexed, perturbed, nettled, rankled, piquedDispleased, frustrated, belligerent, contentious, hostility, ire, animosity, offended, consternationDislike, loathing, disgus ...
Psychology - Understanding of human bhehaviourmohitschool26
psychology is a very vast topic, understanding behaviour of humans and animals is psychology, understanding of feeling like why i an feeling this what an i thinking and soo on.
Emotional intelligence is the ability of individuals to recognize their own and others' emotions, to discern between different feelings and to label them correctly, using emotional information to guide thinking and behavior, and to manage and adjust emotions to adapt to the environment or to achieve their own goals. There are several models that aim to measure emotional intelligence levels. Goleman's original model is a mixed model that combines abilities with traits. A trait model was developed by Konstantinos V. Petrides in 2001, with a focus on self-knowledge, and an ability model was developed by Peter Salovey and John Mayer in 2004 focusing on social relationship.
DOI: 10.13140/RG.2.2.13623.75685
Emotions are subjective feelings related to mood and affect. Emotions are biologically basic, present at birth, and universally experi- enced, but can be shaped by culture and learn- ing.
Northwest Justice Forum
An Unexpected Journey
Wednesday, June 26, 2013
Clackamas Community College
Chris Wilson
Self Awareness
Mediation
Emotional intelligence, mindfulness, unconscious processes
Many at times, we struggle to understand why we sometimes have feelings such as joy, sadness, fear and anger. And this doesn’t apply just to ourselves: do you ever find yourself looking at someone and trying to second-guess their behaviour, or wondering what is going on inside their head?
The field of personality psychology studies the nature and definition of personality as well as its development, structure and trait constructs, dynamic processes, variations (with emphasis on enduring and stable individual differences), and maladaptive forms.
Unit 8 - Information and Communication Technology (Paper I).pdfThiyagu K
This slides describes the basic concepts of ICT, basics of Email, Emerging Technology and Digital Initiatives in Education. This presentations aligns with the UGC Paper I syllabus.
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
For more information, visit-www.vavaclasses.com
Read| The latest issue of The Challenger is here! We are thrilled to announce that our school paper has qualified for the NATIONAL SCHOOLS PRESS CONFERENCE (NSPC) 2024. Thank you for your unwavering support and trust. Dive into the stories that made us stand out!
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdfTechSoup
In this webinar you will learn how your organization can access TechSoup's wide variety of product discount and donation programs. From hardware to software, we'll give you a tour of the tools available to help your nonprofit with productivity, collaboration, financial management, donor tracking, security, and more.
This is a presentation by Dada Robert in a Your Skill Boost masterclass organised by the Excellence Foundation for South Sudan (EFSS) on Saturday, the 25th and Sunday, the 26th of May 2024.
He discussed the concept of quality improvement, emphasizing its applicability to various aspects of life, including personal, project, and program improvements. He defined quality as doing the right thing at the right time in the right way to achieve the best possible results and discussed the concept of the "gap" between what we know and what we do, and how this gap represents the areas we need to improve. He explained the scientific approach to quality improvement, which involves systematic performance analysis, testing and learning, and implementing change ideas. He also highlighted the importance of client focus and a team approach to quality improvement.
Students, digital devices and success - Andreas Schleicher - 27 May 2024..pptxEduSkills OECD
Andreas Schleicher presents at the OECD webinar ‘Digital devices in schools: detrimental distraction or secret to success?’ on 27 May 2024. The presentation was based on findings from PISA 2022 results and the webinar helped launch the PISA in Focus ‘Managing screen time: How to protect and equip students against distraction’ https://www.oecd-ilibrary.org/education/managing-screen-time_7c225af4-en and the OECD Education Policy Perspective ‘Students, digital devices and success’ can be found here - https://oe.cd/il/5yV
Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
The Roman Empire A Historical Colossus.pdfkaushalkr1407
The Roman Empire, a vast and enduring power, stands as one of history's most remarkable civilizations, leaving an indelible imprint on the world. It emerged from the Roman Republic, transitioning into an imperial powerhouse under the leadership of Augustus Caesar in 27 BCE. This transformation marked the beginning of an era defined by unprecedented territorial expansion, architectural marvels, and profound cultural influence.
The empire's roots lie in the city of Rome, founded, according to legend, by Romulus in 753 BCE. Over centuries, Rome evolved from a small settlement to a formidable republic, characterized by a complex political system with elected officials and checks on power. However, internal strife, class conflicts, and military ambitions paved the way for the end of the Republic. Julius Caesar’s dictatorship and subsequent assassination in 44 BCE created a power vacuum, leading to a civil war. Octavian, later Augustus, emerged victorious, heralding the Roman Empire’s birth.
Under Augustus, the empire experienced the Pax Romana, a 200-year period of relative peace and stability. Augustus reformed the military, established efficient administrative systems, and initiated grand construction projects. The empire's borders expanded, encompassing territories from Britain to Egypt and from Spain to the Euphrates. Roman legions, renowned for their discipline and engineering prowess, secured and maintained these vast territories, building roads, fortifications, and cities that facilitated control and integration.
The Roman Empire’s society was hierarchical, with a rigid class system. At the top were the patricians, wealthy elites who held significant political power. Below them were the plebeians, free citizens with limited political influence, and the vast numbers of slaves who formed the backbone of the economy. The family unit was central, governed by the paterfamilias, the male head who held absolute authority.
Culturally, the Romans were eclectic, absorbing and adapting elements from the civilizations they encountered, particularly the Greeks. Roman art, literature, and philosophy reflected this synthesis, creating a rich cultural tapestry. Latin, the Roman language, became the lingua franca of the Western world, influencing numerous modern languages.
Roman architecture and engineering achievements were monumental. They perfected the arch, vault, and dome, constructing enduring structures like the Colosseum, Pantheon, and aqueducts. These engineering marvels not only showcased Roman ingenuity but also served practical purposes, from public entertainment to water supply.
The Indian economy is classified into different sectors to simplify the analysis and understanding of economic activities. For Class 10, it's essential to grasp the sectors of the Indian economy, understand their characteristics, and recognize their importance. This guide will provide detailed notes on the Sectors of the Indian Economy Class 10, using specific long-tail keywords to enhance comprehension.
For more information, visit-www.vavaclasses.com
4. 4
Mood and mood regulation
• Those:
– Prone to anxiety tend to worry about worry.
– Who are depressive may underestimate their
control over ruminative thought and are likely to
believe that rumination is a way to cope. (Papageorgiou
and Wells, 2003).
• Happy people may recall and use more positive
information and
• Those in a negative mood access more negative
information in their verbal messages.” (Forgas, 2007)
• There is considerable evidence that mood effects
memory and judgments (Berkowitz, 2000; Bless et al, 1996; Bower
and Forgas, 2001; Bower, 1981; Eich and Macauley, 2000).
5. 5
Workshop 1a.
5 mins and 5 mins discussion.
• In small groups identify and discuss “things”
that cause you stress? (For example: waiting in
a queue, traffic jams, no internet connection)
• How do you feel (physically/ psychologically)
• What mood does it put you in?
6. 6
Workshop 1b.
5 mins and 5 mins discussion.
• How do you manage your moods?
– For example you have just had another bad day.
– For example you have just had a negative
experience where several students have confronted
you.
• What do you do to release the stress/
experience? In other words, how do you
manage the mood you are in?
• Discuss in small groups?
7. 7
Mood management
• Six strategies for mood management (Thayer 1996.)
Rank Strategy Examples
1 Active mood management Relaxation, stress management,
engage in cognitive activity,
exercise.
2 Seeking pleasurable
activities, and distraction
Engage in pleasant activities such
as humour or a hobby.
3 Withdrawal, avoidance Be alone, avoid person or thing
causing bad mood.
4 Social support, ventilation
and gratification
Call or talk to someone, engage in
emotional activity
5 Passive mood management Watch TV, drink coffee, eat, rest
6 Direct tension reduction Take drugs, drink alcohol, have
sex.
9. 9
Workshop 2 (10 mins)
• In small groups identify and discuss emotions
that you consider to be positive and negative.
10. 10
Workshop 2 (10 mins)
• See list shown on word document.
• Ekman, (1973) explains that there are a small
number of basic emotions.
– For example: happiness, sadness, anger, fear and
disgust.
• However, Ortony and Turner (1990) have
questioned the existence of identifiable basic
emotions.
• Also see Plutchik (e.g. Article: Plutchik, 2001)
11. 11
What is emotion?
• Solomon (2010:3) in Lewis et al states that:
– “One of the most enduring metaphors of reason and
emotion has been the metaphor of master and
slave, with wisdom of reason firmly in control
and the dangerous impulses of emotion safely
suppressed, channelled, or (ideally) in harmony
with reason.”
12. 12
What is emotion?
• Ekman (1992: 550-553) comments that:
– “Emotions are a product of our evolution, with
some biological givens” which implies that certain
emotions are intrinsic to us as human beings and
can therefore be considered as “basic”.
• Thamm (2006) comments that:
– Emotions originate from the human need to
survive (Darwin, 1872).
– It is therefore an integral part of who we are as
individuals.
13. 13
Workshop (10 mins)
• Open discussion
– Is it part of who we are?
– If it is integral are we born with it? (nature or
nurture)
– Is emotion a trait then?
• If emotions is a trait, is it part of our personality?
14. 14
What is emotion?
• Cacioppo et al (1997) state that
– Emotions incorporate cognitions (e.g. memories,
feelings, appraisals) together with
– Humoral, visceral, and immunological reactions;
vocalisations, gestures, and expressive displays.
• Emotions also include overt behaviours and
postural orientations; or a combination of these
– (e.g. Frijda, 1986; Izard, 1997; Leventhal and
Mosbach, 1983).
15. 15
What is emotion?
• Crawford (2007) defines emotion as:
– Made up of feelings, that which a person
experiences;
– Emotions (where feelings are shown) and
– Moods (this is where feelings persist over a period
of time).
16. 16
What is emotion?
• Wade and Tavris (2006) define emotion as
– A state of arousal which involves body and facial
changes together with
– Brain activity, subjective feelings, cognitive
appraisal and tendency towards action; all of which
are shaped by cultural norms and rules.
17. 17
What is emotion?
• The above exemplifies the confusion
associated with defining emotion.
21. 21
Workshop (10 mins)
• In small groups discuss intelligence
– What is it?
– Is there more than one type of intelligence? If so:
• How many intelligences can you think of?
23. 23
Intelligence
• Cattell (1941) proposed that intelligence is
associated with two complementary factors.
– Fluid intelligence,
• which relates to basic reasoning abilities; and
– Crystallised intelligence,
• which depends upon learning from experience.
24. 24
Multiple intelligence
• Definition of intelligence
– “The ability to acquire and apply knowledge and
skills”. (The Oxford Dictionary, 2012)
• Definition of emotional intelligence
– The ability to identify and understand emotions
both in oneself and also in others. (Gardner, 1983)
25. 25
Multiple intelligence(Gardner, 1983)
• Multiple intelligence can be broken down into
the following:
– Cognitive intelligence (IQ):
– Verbal/ linguistic (logical/ mathematical);
– Specialist intelligence (visual/ spatial, musical/
rhythmic, bodily/ kinaesthetic);
– Personal intelligence (EI) (interpersonal,
intrapersonal).
– Later additions were defined as: naturalistic and
spiritual/ existential..
27. 27
Emotional intelligence
• Being able to motivate oneself and persist in
the face of frustrations:
– To control impulse and delay gratification;
– To regulate one’s moods and keep distress from
swamping the ability to think,
– To empathise and to hope. (Goleman, 1996)
30. 30
Emotional intelligence
• Three : main theories
1. The ability model (Salovey and Mayer, 1990;
Mayer and Salovey, 1997),
2. The mixed model, (Bar-On, 1997; Goleman, 1995;
1998a; b; 2001) and
3. The trait model (Petrides and Furnham, 2001).
31. 31
Emotional intelligence
(Ability model)(Salovey and Mayer,1990)
• It is the ability to perceive emotions and
– To generate and access emotions to help
• Understand emotions,
• Emotional meanings and
• To be able to promote improved emotion and thought.
32. 32
Emotional intelligence
(Ability model)(Salovey and Mayer,1990)
• It is the ability to understand and manage
emotions.
• Salovey et al (2004) redefined emotional
intelligence as the ability to accurately
– Appraise, express and understand emotion and to
regulate emotions to encourage emotional and
intellectual growth.
33. 33
Emotional intelligence
(The mixed model) (Goleman, 1995)
• The mixed model
– Includes traits and mental abilities
– It is associated with intelligence and emotion.
– The term “mixed” was therefore given to this model.
35. 35
Emotional intelligence (traits)
• Eysenk (1958) links traits to behaviours and to
emotions.
• However, traits are not incorporated into the
definition of intelligence and
• Wade and Tavris (2006) define trait as
characteristics of a person describing their
normal way of thinking, feeling or behaving.
36. 36
Emotional intelligence
– It therefore follows that traits and ability are mutually
independent.
– Do you agree?
– Or do you think that the mixed model of intelligence
and emotion is correct- (The mixed model-
Goleman 1995)
37. 37
Traits (Allport 1937)
• Allport (1937) was the first person to relate
traits and attitudes.
– He defined a trait as a neuro psychic system to
render stimuli that initiate and guide both adaptive
and expressive behaviour.
– They are individual/ unique to each person.
However, there are common traits that can be
shared amongst a culture.
– Personality is the dynamic organisations within the
physical and psychological systems of a person
which, in turn, underlie how a person feels, acts
and thinks.
38. 38
Traits (Cattell, 1950)
• Cattell (1950) identified that there were two
main personality traits.
• Surface traits (those that are observable) and
• Source traits (those that can be inferred but
could appear as behaviour).
• Each person could have a percentage of each
of the traits, unlike Eysenk who identified that
people would be of a particular type.
39. 39
Traits (.Petrides, 2011)
• Petrides (2011) found correlation between trait
emotional intelligence and the “big five”
personality dimensions (Costa and McCrae,
1992).
40. 40
Traits (Petrides, 2011)
• This implies that:
– Genes are partly responsible for individual
differences and
– Are responsible for individual trait differences.
• Johnson et al (2008) found that the heritable
proportion of trait is approximately 40%.
• The above appears to provide support for
the correlation between emotional
intelligence and personality traits.
41. 41
Emotional intelligence
(The trait model) (Petrides and Furnham, 2001)
• Intelligence is an ability and not a trait.
• Petrides and Furnham, (2001) comment that
this is an oxymoron (a contradiction in terms).
• They therefore replace:
– “Trait emotional intelligence” with “Emotional self-
efficacy” and
– Ability emotional intelligence with “Cognitive-
emotional ability”.
– They regard traits as dispositions distinguishing
them from abilities.
43. 43
The dark side (Paulhus and Williams, 2002)
• The dark triad,
• Narcissism,
• Machiavellianism, and
• Psychopathy,
– representing a collection of subclinical, socially
aversive traits.
44. 44
The dark side
• A psychopath can be described as a “moral
Zombie” (De Sousa (2013:109).
• They appear to show moral consciousness and
verbal signs without necessarily experiencing
the emotions.
• They appear to be convincing but underneath
there is no consciousness.
45. 45
The dark side
• Christie and Geis (1970) in Austin et al (2007)
define Machiavellianism as:
– A person who lacked conventional morality and
displayed manipulative behaviour with the intention
of promoting their own interests.
– Good book to look at: Babiak, P. and Hare, R.D.
(2006). Snakes in Suits. Harper
46. 46
Summary
• Moods
• Emotion
• Personality (The big 5)
• Intelligence
• Emotional intelligence
• The dark side
• Final points/ summing up
• References
47. 47
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