The document provides information about an Executive Master Class in Business Process Management (BPM) offered by Vlerick Business School. The 1-year program is intended for process analysts, managers, and others involved in business process redesign. It takes a holistic approach to teaching essential BPM concepts through interactive sessions combining theory, cases, and peer learning. Modules cover topics like process modeling, improvement, redesign, organizational change management, and aligning business and IT. Successful completion earns an executive certificate and access to the Vlerick alumni network of over 16,000 members worldwide.
The document describes a 3-day workshop on business process management that will introduce participants to process-driven approaches and techniques to analyze current processes, identify improvement opportunities, and develop new processes to make organizations more effective and efficient. The workshop uses professional instruction and small group work to take participants through a complete process improvement cycle and provide tools they can apply in their own organizations. Successful completion allows participants to receive a certificate and join Vlerick Business School's alumni network.
This document provides information about an excellence in business process improvement program. The program teaches participants how to ensure processes can adapt and align with technology, and achieve permanent improvements. It covers discovering process management from a strategic perspective, as well as performance and cost management. Techniques from process re-engineering and quality thinking are examined. Participants also learn how to keep process management alive and protected in their organization.
Personally designed (content + graphics design), officially accredited BBC (Better Business Cases) Foundation courseware.
The Better Business Cases is a trade mark of Her Majesty's Treasury. DSDM, Atern, AgilePM, AgilePgM, AgilePF are Registered Trade Marks of Dynamic Systems Development Method Limited.
This document summarizes a program that teaches operational excellence. The program aims to help participants think strategically to improve efficiency at an operational level. It covers lean concepts and techniques to streamline processes according to customer needs. Participants will gain an understanding of operational excellence principles and how to apply them to define improvement projects. The program involves lectures, case studies, exercises and a project to develop a service model for participants' companies.
Personally designed (content + graphics design), officially accredited SDI (Service Desk Institute) SDM (Service Desk Manager) courseware.
Trademarks are properties of the holders, who are not affiliated with courseware author.
Personally designed, officially accredited Facilitation courseware.
Trademarks are properties of the holders, who are not affiliated with courseware author.
Personally designed (content + graphics design), officially accredited BiSL® (Business Information Services Library) Foundation courseware.
BiSL® is a Registered Trade Mark of ASL BiSL Foundation.
Trademarks are properties of the holders, who are not affiliated with courseware author.
The document describes a 3-day workshop on business process management that will introduce participants to process-driven approaches and techniques to analyze current processes, identify improvement opportunities, and develop new processes to make organizations more effective and efficient. The workshop uses professional instruction and small group work to take participants through a complete process improvement cycle and provide tools they can apply in their own organizations. Successful completion allows participants to receive a certificate and join Vlerick Business School's alumni network.
This document provides information about an excellence in business process improvement program. The program teaches participants how to ensure processes can adapt and align with technology, and achieve permanent improvements. It covers discovering process management from a strategic perspective, as well as performance and cost management. Techniques from process re-engineering and quality thinking are examined. Participants also learn how to keep process management alive and protected in their organization.
Personally designed (content + graphics design), officially accredited BBC (Better Business Cases) Foundation courseware.
The Better Business Cases is a trade mark of Her Majesty's Treasury. DSDM, Atern, AgilePM, AgilePgM, AgilePF are Registered Trade Marks of Dynamic Systems Development Method Limited.
This document summarizes a program that teaches operational excellence. The program aims to help participants think strategically to improve efficiency at an operational level. It covers lean concepts and techniques to streamline processes according to customer needs. Participants will gain an understanding of operational excellence principles and how to apply them to define improvement projects. The program involves lectures, case studies, exercises and a project to develop a service model for participants' companies.
Personally designed (content + graphics design), officially accredited SDI (Service Desk Institute) SDM (Service Desk Manager) courseware.
Trademarks are properties of the holders, who are not affiliated with courseware author.
Personally designed, officially accredited Facilitation courseware.
Trademarks are properties of the holders, who are not affiliated with courseware author.
Personally designed (content + graphics design), officially accredited BiSL® (Business Information Services Library) Foundation courseware.
BiSL® is a Registered Trade Mark of ASL BiSL Foundation.
Trademarks are properties of the holders, who are not affiliated with courseware author.
Personally designed, officially accredited Lean IT Foundation courseware.
Trademarks are properties of the holders, who are not affiliated with courseware author.
Personally designed (content + graphics design), officially accredited COBIT®5 Assessor courseware.
COBIT® is a trademark of ISACA® registered in the United States and other countries.
Trademarks are properties of the holders, who are not affiliated with courseware author.
Personally designed (content + graphics design), officially accredited AgileBA® (Agile Business Analysis) Foundation courseware.
AgilePB® is a Registered Trade Mark of Dynamic Systems Development Method Limited.
Trademarks are properties of the holders, who are not affiliated with courseware author.
Personally designed (content + graphics design), officially accredited Managing Benefits Foundation courseware.
Trademarks are properties of the holders, who are not affiliated with courseware author.
The document provides an overview of the MSP (Managing Successful Programmes) framework. It defines key terms like project, programme and portfolio. It explains that a programme coordinates projects and activities to deliver outcomes that benefit the organization's strategy. The document outlines the MSP transformational flow and governance themes, and how they work together. It also provides a brief history of the development of the MSP standard.
Watch on Youtube this presentation: https://youtu.be/sCOiDfMotl4
IPD Youtube Channel: https://www.youtube.com/channel/UCipRUZHsl7rfZB4XD_ZO69A
CAPM Certification An Overview 2021; https://youtu.be/cBv1jL0mtiI
What you need to become a PMP. Information about important and most popular PMI certification Project Mangement Professional (PMP). Explore the PMP certification requirements, application, and Examination process. This information may help you decide if PMP is the right choice for you and your career advancement. What you must do, and what steps involved in pursuing PMP. If need more information and help on process and training email theipd.training@gmail.com
Project Management Institute; www.pmi.org
PMP Certification: PMP Hand Book
https://www.pmi.org/-/media/pmi/documents/public/pdf/certifications/project-management-professional-handbook.pdf?v=cd724fb1-d4c8-4863-805f-863d14c34402
PMI Code of Ethics and Professional Conduct: https://www.pmi.org/-/media/pmi/documents/public/pdf/ethics/pmi-code-of-ethics.pdf?v=04f68760-5b61-4c6a-a891-a5466b0b264d&sc_lang_temp=en
Pearson VUE website: https://wsr.pearsonvue.com/testtaker/registration/SelectTestCenterProximity/PMI?conversationId=2952435
2021 Exam Content Outline: https://www.pmi.org/-/media/pmi/documents/public/pdf/certifications/pmp-examination-content-outline.pdf?v=149cfab8-bd04-4b7b-bacf-c4b1c5e2d164
A Guide to Project Management Body of Knowledge - PMBOK® Guide – Sixth Edition.
https://www.pmi.org/pmbok-guide-standards/foundational/pmbok
Acclaim for Digital Badge: https://www.pmi.org/certifications/certification-resources/digital-badges
PMP Application Checklist:
https://www.pmi.org/-/media/pmi/documents/public/pdf/certifications/your-pmp-application-checklist.pdf?v=598ade6b-8bd6-4ef5-a7d6-1d363a2b93d0
Personally designed (content + graphics design), officially accredited SDI (Service Desk Institute) SDF (Service Desk Foundation) courseware.
Trademarks are properties of the holders, who are not affiliated with courseware author.
Personally designed (content + graphics design), officially accredited REQB® - Foundation Level Requirements Manager courseware.
Trademarks are properties of the holders, who are not affiliated with courseware author.
Personally designed (content + graphics design), officially accredited AgilePgM® (Agile Programme Management) Foundation courseware.
AgilePgM® is a Registered Trade Mark of Dynamic Systems Development Method Limited.
Trademarks are properties of the holders, who are not affiliated with courseware author.
This document discusses the Project Management Professional (PMP) certification from the Project Management Institute (PMI). It provides an overview of PMI and its certifications. The PMP certification objectives are outlined, such as committing to the profession and gaining career advantages. The prerequisites for applying include experience hours, education level, and training hours. Preparation recommendations are given, including studying the PMBOK Guide, practice questions, and training courses requiring around 175 hours. The exam details are explained like its format, scoring, and components assessed. In the end, the document congratulates itself on achieving the PMP certification.
This document summarizes an information session about PMI certifications. It provides an overview of the CAPM and PMP certification processes, including eligibility requirements, application steps, reference materials, and maintaining certification. The PMI Manitoba chapter offers assistance to candidates through study groups, mentoring, and supporting resources to help individuals work towards and obtain their certifications. Attendees are encouraged to sign up for upcoming study groups and contact listed members with any other questions.
This document provides information about project management certificate programs offered by DePaul University. It summarizes several certificate programs, including certificates in Project Management, Strategic Management, Business Analysis, and Agile Project Management. It also provides details on course requirements, learning outcomes, eligibility requirements, and contact information for registering or learning more.
Personally designed (content + graphics design), officially accredited APMP: The APM Project Management Qualification courseware.
Trademarks are properties of the holders, who are not affiliated with courseware author.
The ASL2 framework provides a standardized approach for application management. It consists of operational processes focused on application support, maintenance, and connecting processes. It also includes management processes for strategic direction and oversight. The framework balances both a services perspective focused on the customer and an application perspective focused on internal operations. It is designed to help application management organizations ensure stability, continuity, and alignment with business needs.
Programme management involves coordinating related projects to achieve strategic organizational change. The Managing Successful Programmes (MSP) framework provides principles and processes for effective programme management. It defines roles, governance, and the lifecycle from initial idea to benefits realization. MSP qualifications validate understanding of terminology, structure, and applying programme management skills. Training with Maven helps prepare for qualifications through materials, experienced trainers, and exam support.
Managing Successful Programmes (MSP) provides best practice guidance for programme management. This document describes MSP qualifications offered by Harry Baker Professionals that teach programme management principles. Their MSP Foundation and Practitioner courses cover the MSP framework, processes, roles and help participants apply it to transformational change initiatives. Customers praise Harry Baker Professionals' trainers and materials for helping them understand programme management concepts and pass MSP exams.
Personally designed (content + graphics design), officially accredited MoP® Foundation courseware.
MoP® (Management of Portfolios) is part of the AXELOS Global Best Practice Guidance.
Trademarks are properties of the holders, who are not affiliated with courseware author.
Personally designed (content + graphics design), officially accredited Earned Value Management Foundation courseware.
Trademarks are properties of the holders, who are not affiliated with courseware author.
The International Management Programme is a 21-day training program held over 7 modules within a 9 month period. It is designed for managers with at least 8 years of professional experience including 4 years of management experience who work in an international context. The program aims to strengthen leadership skills and provide a more generalist view of management beyond one's own function. Participants gain tools and concepts for dealing with the challenges of globalization through relevant case studies and interactions with a diverse group of peers from different industries and countries.
Personally designed, officially accredited Lean IT Foundation courseware.
Trademarks are properties of the holders, who are not affiliated with courseware author.
Personally designed (content + graphics design), officially accredited COBIT®5 Assessor courseware.
COBIT® is a trademark of ISACA® registered in the United States and other countries.
Trademarks are properties of the holders, who are not affiliated with courseware author.
Personally designed (content + graphics design), officially accredited AgileBA® (Agile Business Analysis) Foundation courseware.
AgilePB® is a Registered Trade Mark of Dynamic Systems Development Method Limited.
Trademarks are properties of the holders, who are not affiliated with courseware author.
Personally designed (content + graphics design), officially accredited Managing Benefits Foundation courseware.
Trademarks are properties of the holders, who are not affiliated with courseware author.
The document provides an overview of the MSP (Managing Successful Programmes) framework. It defines key terms like project, programme and portfolio. It explains that a programme coordinates projects and activities to deliver outcomes that benefit the organization's strategy. The document outlines the MSP transformational flow and governance themes, and how they work together. It also provides a brief history of the development of the MSP standard.
Watch on Youtube this presentation: https://youtu.be/sCOiDfMotl4
IPD Youtube Channel: https://www.youtube.com/channel/UCipRUZHsl7rfZB4XD_ZO69A
CAPM Certification An Overview 2021; https://youtu.be/cBv1jL0mtiI
What you need to become a PMP. Information about important and most popular PMI certification Project Mangement Professional (PMP). Explore the PMP certification requirements, application, and Examination process. This information may help you decide if PMP is the right choice for you and your career advancement. What you must do, and what steps involved in pursuing PMP. If need more information and help on process and training email theipd.training@gmail.com
Project Management Institute; www.pmi.org
PMP Certification: PMP Hand Book
https://www.pmi.org/-/media/pmi/documents/public/pdf/certifications/project-management-professional-handbook.pdf?v=cd724fb1-d4c8-4863-805f-863d14c34402
PMI Code of Ethics and Professional Conduct: https://www.pmi.org/-/media/pmi/documents/public/pdf/ethics/pmi-code-of-ethics.pdf?v=04f68760-5b61-4c6a-a891-a5466b0b264d&sc_lang_temp=en
Pearson VUE website: https://wsr.pearsonvue.com/testtaker/registration/SelectTestCenterProximity/PMI?conversationId=2952435
2021 Exam Content Outline: https://www.pmi.org/-/media/pmi/documents/public/pdf/certifications/pmp-examination-content-outline.pdf?v=149cfab8-bd04-4b7b-bacf-c4b1c5e2d164
A Guide to Project Management Body of Knowledge - PMBOK® Guide – Sixth Edition.
https://www.pmi.org/pmbok-guide-standards/foundational/pmbok
Acclaim for Digital Badge: https://www.pmi.org/certifications/certification-resources/digital-badges
PMP Application Checklist:
https://www.pmi.org/-/media/pmi/documents/public/pdf/certifications/your-pmp-application-checklist.pdf?v=598ade6b-8bd6-4ef5-a7d6-1d363a2b93d0
Personally designed (content + graphics design), officially accredited SDI (Service Desk Institute) SDF (Service Desk Foundation) courseware.
Trademarks are properties of the holders, who are not affiliated with courseware author.
Personally designed (content + graphics design), officially accredited REQB® - Foundation Level Requirements Manager courseware.
Trademarks are properties of the holders, who are not affiliated with courseware author.
Personally designed (content + graphics design), officially accredited AgilePgM® (Agile Programme Management) Foundation courseware.
AgilePgM® is a Registered Trade Mark of Dynamic Systems Development Method Limited.
Trademarks are properties of the holders, who are not affiliated with courseware author.
This document discusses the Project Management Professional (PMP) certification from the Project Management Institute (PMI). It provides an overview of PMI and its certifications. The PMP certification objectives are outlined, such as committing to the profession and gaining career advantages. The prerequisites for applying include experience hours, education level, and training hours. Preparation recommendations are given, including studying the PMBOK Guide, practice questions, and training courses requiring around 175 hours. The exam details are explained like its format, scoring, and components assessed. In the end, the document congratulates itself on achieving the PMP certification.
This document summarizes an information session about PMI certifications. It provides an overview of the CAPM and PMP certification processes, including eligibility requirements, application steps, reference materials, and maintaining certification. The PMI Manitoba chapter offers assistance to candidates through study groups, mentoring, and supporting resources to help individuals work towards and obtain their certifications. Attendees are encouraged to sign up for upcoming study groups and contact listed members with any other questions.
This document provides information about project management certificate programs offered by DePaul University. It summarizes several certificate programs, including certificates in Project Management, Strategic Management, Business Analysis, and Agile Project Management. It also provides details on course requirements, learning outcomes, eligibility requirements, and contact information for registering or learning more.
Personally designed (content + graphics design), officially accredited APMP: The APM Project Management Qualification courseware.
Trademarks are properties of the holders, who are not affiliated with courseware author.
The ASL2 framework provides a standardized approach for application management. It consists of operational processes focused on application support, maintenance, and connecting processes. It also includes management processes for strategic direction and oversight. The framework balances both a services perspective focused on the customer and an application perspective focused on internal operations. It is designed to help application management organizations ensure stability, continuity, and alignment with business needs.
Programme management involves coordinating related projects to achieve strategic organizational change. The Managing Successful Programmes (MSP) framework provides principles and processes for effective programme management. It defines roles, governance, and the lifecycle from initial idea to benefits realization. MSP qualifications validate understanding of terminology, structure, and applying programme management skills. Training with Maven helps prepare for qualifications through materials, experienced trainers, and exam support.
Managing Successful Programmes (MSP) provides best practice guidance for programme management. This document describes MSP qualifications offered by Harry Baker Professionals that teach programme management principles. Their MSP Foundation and Practitioner courses cover the MSP framework, processes, roles and help participants apply it to transformational change initiatives. Customers praise Harry Baker Professionals' trainers and materials for helping them understand programme management concepts and pass MSP exams.
Personally designed (content + graphics design), officially accredited MoP® Foundation courseware.
MoP® (Management of Portfolios) is part of the AXELOS Global Best Practice Guidance.
Trademarks are properties of the holders, who are not affiliated with courseware author.
Personally designed (content + graphics design), officially accredited Earned Value Management Foundation courseware.
Trademarks are properties of the holders, who are not affiliated with courseware author.
The International Management Programme is a 21-day training program held over 7 modules within a 9 month period. It is designed for managers with at least 8 years of professional experience including 4 years of management experience who work in an international context. The program aims to strengthen leadership skills and provide a more generalist view of management beyond one's own function. Participants gain tools and concepts for dealing with the challenges of globalization through relevant case studies and interactions with a diverse group of peers from different industries and countries.
The document discusses multiple ways that businesses can leverage their customers. It explains that customers can now co-create value for businesses and are more informed with more choices due to the internet. Businesses must become more customer-centric. Customers can act as promoters who recommend the business to others. They can also act as consultants, lead users, guides, contributors, and idea generators by providing feedback, solving problems, sharing knowledge and participating in co-creation. Businesses can leverage customers by connecting them through online communities and crowdsourcing.
El guerrilla marketing es una serie de acciones basadas en el tiempo, la energía y la imaginación, no una campaña masiva de medios. Se debe usar cuando se apunta a un nicho específico o cuando se tiene un llamado a la acción muy puntual para un pequeño segmento de la población. El guerrilla marketing puede potenciar una campaña masiva pero nunca reemplazarla.
El movimiento hippie de los años 1960 en Estados Unidos abrazaba ideales contraculturales, pacifistas y libertarios, creía en el amor libre y la revolución sexual, y escuchaba rock psicodélico, groove y folk contestario. Algunos hippies participaron en activismo radical y usaron drogas como la marihuana y el LSD para alcanzar estados alterados de conciencia como una forma de rebelarse contra la homogeneidad del sistema.
This document provides information about a project management training program. The 4-day program will help participants shift their focus from merely supervising project teams to overseeing overall project organization structure. It uses practical examples and case studies to illustrate theoretical concepts. Emphasis is placed on developing social skills and the role of project leaders. The program aims to help participants set up, plan, manage and avoid issues in projects to better align them with organizational strategy and resources.
The document provides information about a Business Intelligence Workshop hosted by Vlerick Business School. The 3-day workshop is aimed at business and ICT professionals and managers who are responsible for BI projects. Participants will learn the latest BI trends, assess the maturity of BI in their organization, develop a BI roadmap, and exchange experiences with faculty and other participants. The workshop covers topics such as defining BI, governance of BI initiatives, and supporting BI through business intelligence competency centers.
This document provides information on strengthening your position as a Purchasing Manager through a training program on Purchasing Management. The 2-day program held at the Ghent Campus on April 25-26, 2013 aims to give purchasing management a pivotal strategic role in companies. Participants will learn how to implement effective purchasing strategies, assess suppliers efficiently, and predict purchasing trends. The program uses real-life examples, case studies, and exercises to illustrate theory and features esteemed faculty. Registration is required and a certificate will be provided upon completion.
This document provides information about a program on strategic cost management. It discusses concepts like activity-based costing, total cost of ownership, and customer profitability analysis. The 4 module program will provide tools and techniques for applying these concepts, including lectures, case studies, and exercises. It aims to help financial and operations managers confidently manage costs in their organizations.
The Middle Management Programme is designed for managers with at least 4 years of experience seeking to develop a more generalist view of management, and provides tools, concepts, and networking opportunities. The 21-day program held over 9 months features modules on various management topics taught through theory, case studies, and exercises. Participants gain a personal development plan and fresh perspectives by interacting with managers from different sectors and departments.
The document discusses the vision, products, and services of PMO-ME FZE. It aims to maximize product value, enrich customer service, and enhance loyalty. The company provides turnkey project management development services including PMI, PRINCE2, ITIL, Microsoft Project, and Lean Six Sigma training and certification. It also offers process improvement, e-learning, simulation, and professional consulting services to help clients with PMO setup, governance, and process optimization.
The document summarizes an executive master class in corporate finance offered by Vlerick Business School. The 12-month program provides in-depth training in all aspects of corporate finance through modules taught by top faculty and business practitioners. It aims to develop participants into experts capable of analyzing complex financial issues. The program combines theoretical concepts with practical examples, case studies, and an in-company project. Upon completion, participants will receive a certificate and qualify for the Vlerick Business School alumni network.
This document provides an overview and agenda for a PMBOK Project Management Professional (PMP) exam preparation course offered by KnowledgeHut Training and Consulting. The 14-unit course covers the PMBOK Guide's 10 knowledge areas and 5 process groups to help students understand the PMP exam format, learn key project management processes, and pass the PMP certification exam. It includes classroom training, a case study, exercises and examples to apply concepts, and sample exam questions to optimize exam preparation. The course aims to provide students with the skills and knowledge needed to become certified as a PMP and to apply project management practices in their careers.
Project Management Professional (PMP) is a credential offered by the Project Management Institute (PMI). As of 31 July 2010, there were 393,413 active PMP certified individuals worldwide. Globally recognized and demanded, the PMP® demonstrates that you have the experience, education and competency to lead and direct projects. This recognition is seen through increased marketability to employers and higher salary; according to the PMI Project Management Salary Survey-Seventh Edition, certification positively impacts project manager salaries
The document summarizes an executive master class program in financial analysis and asset management offered jointly by Vlerick Business School and the Belgian Association of Financial Analysts. The 12-module program provides executives with the necessary training to pursue successful careers in finance or financial markets. It covers topics such as corporate finance, economics, bond markets, accounting, valuation, financial instruments, asset management, and portfolio management. The program aims to equip participants with tools to analyze complex financial issues and formulate strategies to solve problems. It involves both academic and practitioner faculty and includes a study trip to an international location.
Customer Experience Management Certified Process Professional training and ce...Lucy Paddy, MBA
If your organisation is moving towards becoming customer-centric, it is important that the entire organisation understands the fundamentals of what it means to put the customer at the centre of everything you do. Business processes are the DNA of the organisation, and should be the driving force behind any customer centric strategy.
Certified Associate in Project Management (CAPM) Certification is a preliminary- level program in project management offered by PMI. CAPM ® is a globally recognized, meticulously crafted, education and professional experience program for project practitioners. The examination-based competency is critical to achieving high business performance and takes you to the next level of growth.
CAPM ® demonstrates your understanding of the principles and terminology of A Guide to Project Management Body of Knowledge (PMBOK ® Guide), the standard of project management’s generally recognized good practices.
The "Strategy in Action" program teaches managers and executives how to develop an effective strategy for their company through a comprehensive method taught over three days of lectures, case studies, and exercises, focusing on defining the company's identity and objectives, understanding market dynamics, and learning how to implement a focused, differentiated strategy to secure a firm market position and launch new growth initiatives. The program is taught by expert Professor Kurt Verweire and provides practical tools and frameworks to help participants evaluate their own strategic decisions.
After the Business Model Canvas you want to transform your Business Model into Action. Process Model Canvas is the Next Step - to get Sh*t done without the bureaucracy!
This workshop is presented to you by
David Ruting, CEO
Comm'ant Management Systems
This document outlines the author's NVQ training and certifications in various skills areas including business improvement techniques, lean office practices, warehousing and storage, customer service, and information technology. It also lists apprenticeships and rapid improvement workshops completed in related fields. The document aims to demonstrate a wide range of business, process improvement, customer service, and technical qualifications.
This document outlines the author's qualifications and training which include:
- Numerous NVQ qualifications in areas like business improvement techniques, lean office practices, manufacturing and engineering operations, warehousing and storage, business and administration, and customer service.
- Apprenticeships in customer service, business and administration, information technology, manufacturing operations, and engineering operations.
- Training in rapid improvement workshops covering topics like 5S workplace organization, continuous improvement, failure mode effect analysis, and lean leadership.
The document also provides information on the benefits and costs of various training programs the author can facilitate.
This document outlines the author's qualifications and training which include:
- Numerous NVQ qualifications in areas like business improvement techniques, lean office practices, manufacturing and engineering operations, warehousing and storage, business and administration, and customer service.
- Apprenticeships in customer service, business and administration, information technology, manufacturing operations, and engineering operations.
- Training in rapid improvement workshops covering topics like 5S workplace organization, continuous improvement, failure mode effect analysis, and lean leadership.
The document also provides information on the benefits and costs of various NVQ training programs the author offers to employers.
This document provides information about a training program on aligning ICT and business management. The 10-module program covers key concepts in ICT management and allows participants to take on challenges in the field. It is intended for business employees hoping to understand ICT management better, ICT employees seeking management roles, and others involved in infrastructure, applications or SME growth. The program emphasizes practical application through case studies and guest speakers. Modules address topics like strategy, governance, project management, outsourcing and more. The program aims to give participants a helicopter view of ICT management issues and allow them to immediately apply their new knowledge.
This document summarizes an advanced management program offered by Vlerick Business School. The 3 month program is designed for senior managers looking to broaden their strategic leadership skills. Participants will develop their strategic thinking, evaluate their leadership role, and integrate management disciplines. The program involves modules on personal development, leadership, and strategy. It allows participants to reflect on their competencies and work on a strategic project for their organization.
Project Management Fundamentals Training Brochure.pdf.pptxSpoclearn Inc.
Get involved in Spoclearn's 4-day PMP Certification in South Africa to establish a solid foundation in the global project management community. Since everything is a project these days, businesses are searching for experts who can either lead or work with a team on projects that are vital to their operations.
lend a hand and will gain an understanding of the three crucial domains—People, Process, and Business Environment—as outlined in the PMBOK® Guide, Seventh Edition, by participating in this program for PMP Certification. Regardless of the business you work in, obtaining a PMP certification can attest to your abilities to colleagues and employers as a knowledgeable project manager.
For more information
Name - Spoclearn Inc
Phone Number - +1 (908) 2937144
Email Address - soni@spoclearn.com
Similar to Brochure Executive Master Class in business process management (20)
Companies fiddle constantly with their incentive plans and sales executives are always looking for ingenious ways to motivate their teams. If sales targets are missed, they blame the sales compensation plan and start over. Meanwhile, The finance organization views the comp plan as an expense to manage. That’s not
surprising: Sales force compensation represents the single largest marketing
investment for most B2B companies. So naturally finance tries to ensure that comp
plans have cost-control measures designed into them. Additionally, many companies
respond to cost-cutting pressure from the finance department with incentives that
backfire. More often than not, controls encourage salespeople to spend time with
customers according to the company’s internal needs, rather than when the customer
is ready to buy.
This document summarizes an article about dismantling traditional "sales machine" models in favor of more flexible "insight selling" approaches. It discusses how sales has become more complex with more knowledgeable customers. Effective sales now requires creative reps who challenge customers with new insights rather than rigid process-driven approaches. To support insight selling, companies must shift to a judgment-oriented culture that emphasizes reps' discretion and long-term focus over short-term goals. Sales managers must act as coaches who facilitate problem-solving and encourage innovation, communication and long-term pipeline development. Companies also need to recruit and incentivize talent suited for complex, insight-driven selling.
Companies have become savvy customers; they have often determined the solution and the supplier they need, and the price they are willing to pay, before the salesperson enters the scene. In this competitive environment, the premium on finding, training, motivating and retaining star performers has never been higher.
Because firms only measure past sales performance, they have limited insight into how a salesperson will do going forward and what types of training and incentives
will be most effective. Failing to forecast a salesperson’s future value can lead to costly misallocation of training and incentive dollars. Many firms overvalue their poor performers and undervalue their stars, which might lead to undervalued top salespeople to slip trough their fingers and into competitors’ arms. This article illustrates a novel method for measuring a salesperson’s future profitability to the firm. Future performance is linked to specific types of training and incentives and show how those investments can dramatically boost revenue.
Social networks are critical in sales. Companies and salespeople can improve
performance significantly by understanding the interplay among the different webs
of customers, leads and colleagues they develop.
The sales process can be represented as four distinct stages, which all require a
different set of abilities and network configuration. If salespeople and managers
understand how networks function, they can pinpoint the most effective network
configuration for each stage of a sale and take the actions necessary to create it and
outshine competitors. In each stage of the sales process, the salesperson’s efforts
come down to two essential and complementary types of network-management
actions: managing the information flow and coordinating the efforts of contacts. This
article offers a framework for systematically managing different social networks, by
matching the network to the task. The article also presents three levers managers
can use to encourage salespeople to integrate the network-based view and make the
best possible use of social networks.
Top salespeople display key attributes such as high verbal acuity to communicate effectively with customers, an achievement-oriented personality to consistently meet goals, and situational dominance to confidently guide conversations. They also exhibit inward pessimism that drives them to qualify deals more thoroughly. High performers collaborate closely with sales managers on strategy and benefit from working in sales organizations with strong accountability and morale. Individual attributes and environmental factors, rather than company growth rates, determine sales performance.
This interesting articles suggest that successful salespeople need not always
exhibit extrovert tendencies, nor will salespeople be at a complete disadvantage
if they introverts. The author works on a concept proposed by bestselling author
Daniel Pink and proposes the ambivert (referring to an individual who falls
between an extrovert and an introvert) as the ones who are more likely to be
successful in the long run. Basing himself on a sample of salespeople, Adam
Grant, proves his point and offers some pointers for sales managers.
This document summarizes an article that discusses the importance of customer value propositions in business markets. It outlines three types of value propositions and provides strategies for substantiating, demonstrating, and documenting customer value in order to persuade customers and improve business performance. These include using a value word equation to assess the benefits of an offering compared to alternatives, value case histories showing savings reference customers achieved, and value calculators to demonstrate potential savings. Documenting actual cost savings achieved allows suppliers to refine value models and enhance their credibility and knowledge. Developing compelling value propositions should be a fundamental part of business strategy according to best practices.
In this article, the authors suggest that sales managers need to realize that not all sales visits to the customers will necessarily create value for the customer. Sales managers need to realize that different sales processes exist when dealing with customers and the key factor determining the sales process is got to be based on how much value a salesperson can bring to the customer. The
authors go on to identify three different types of sales processes and give reasons as to why value based segmentation is the best way to help your salespeople deliver value not just for their customers but also for themselves.
Based on extensive research, this study by the Corporate executive Board
(CEB) builds on their idea of the challenger sale by providing strategies by
which salespeople can better understand the diversity that exists in the decision
making unit of the customer and work on making sure that the diversity does
not drive apart the customers from a key decision. On the contrary successful
salespeople work on developing a consensus in the decision making unit of the
customer and using this to drive home the sale. The various strategies to help
consensus are then elaborated in the article.
The document summarizes an article that suggests suppliers of non-strategic products focus on identifying a "tiebreaker" or unique benefit that helps customers solve important problems. This "justifier" approach can help suppliers stand out over competitors and gain additional revenue opportunities. The article outlines how suppliers can discover justifiers by understanding how customers use their products, finding opportunities to integrate with other offerings, and identifying customers' business priorities. Implementing justifiers requires investment but can create a crucial advantage for suppliers.
This article discusses how purchasing managers can adopt a more strategic approach to managing suppliers and supplies. It outlines a four phase process for classifying suppliers based on profit impact and supply risk. This allows purchasing managers to differentiate between supplier types and tailor strategies. The four phases include classifying supplies, analyzing supply markets, strategically positioning supplies based on the classification, and developing action plans to strengthen organizational structures, systems, and staff to support the strategic supply management approach. Adopting this strategic perspective helps companies better guard against supply disruptions.
The document discusses 16 small ideas companies can implement to improve customer centricity and innovation. The ideas include learning the language customers use to improve communications, creating customer personas to better understand segments, and rewarding customers for their contributions to online communities. The ideas are meant to help companies implement customer-focused strategies in practical ways.
Vlerick Business School offers high-quality management education and contributes to networking and forums for the management community. It aims to substantially contribute to the development of management and entrepreneurship through academic research and knowledge transfer. Entrepreneurship involves an initial discovery process and exploiting opportunities, while management focuses on coordinating existing resources and ongoing activities. Successful entrepreneurial organizations embrace innovation, risk-taking, and acting proactively.
This document provides guidance on leveraging career competencies and mapping out a successful route. It outlines internal and external factors that influence career success, such as defining preferred career values and managing one's professional context. Crucial influences include self-reflection, self-directedness, and building social networks. The document also discusses identifying strengths and passions, and how structures and other career influencers, like colleagues, shape one's career path. Overall, it aims to provide guidelines for steering one's career in the right direction.
This document discusses building the retail store of the future. It covers several key points:
1. Omni-channel retail is becoming more important, allowing customers to shop seamlessly both online and offline.
2. Physical stores still serve important purposes like experiences, advice, merchandise in stock, and building trust with customers. Stores need to be connected to online channels.
3. Retail formats need to be tailored to their specific context and customer base. Stores serve different functions around sales, logistics, service, and branding.
4. The future of retail requires flexibility and an ongoing focus on customer needs across channels. Both online and offline will continue evolving to meet changing shopper preferences.
This document discusses strategy implementation through a presentation given by Kurt Verweire at Vlerick Business School. It introduces the challenges of strategy execution, defines key concepts like strategic alignment and commitment, and presents models for strategic implementation. Through panel discussions, executives from Bank Van Breda, Van de Velde, and Carglass discuss how they addressed alignment, commitment, and measurement in successfully implementing their strategies.
This document summarizes the results of a survey of 43 companies on trends in reward management. It finds that while most companies have a formal reward strategy, they are primarily focused on base pay and short-term incentives. Top strategic priorities for reward managers are diversity, recruitment and retention. Looking ahead, reward communication, short-term incentives and performance management are the top projects for 2014. The conclusion suggests rewards need to be better aligned with business strategy and employee needs in the future.
This document outlines the program for a reunion event for alumni of the Masters in Financial Management (MFM) program at Vlerick Business School from 2010-2011. The evening will include updates on developments at the school and MFM program since the alumni graduated, as well as personal testimonials from alumni on their careers. It provides details on new faculty members, changes to the MFM curriculum, and rankings. The event aims to reconnect alumni and provide an opportunity for networking over drinks.
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How to Start Up a Company: A Step-by-Step Guide Starting a company is an exciting adventure that combines creativity, strategy, and hard work. It can seem overwhelming at first, but with the right guidance, anyone can transform a great idea into a successful business. Let's dive into how to start up a company, from the initial spark of an idea to securing funding and launching your startup.
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Storytelling is an incredibly valuable tool to share data and information. To get the most impact from stories there are a number of key ingredients. These are based on science and human nature. Using these elements in a story you can deliver information impactfully, ensure action and drive change.
Company Valuation webinar series - Tuesday, 4 June 2024FelixPerez547899
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This PowerPoint compilation offers a comprehensive overview of 20 leading innovation management frameworks and methodologies, selected for their broad applicability across various industries and organizational contexts. These frameworks are valuable resources for a wide range of users, including business professionals, educators, and consultants.
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15. TRIZ Problem-Solving Framework
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Brochure Executive Master Class in business process management
1. Become a top expert in BPM
Executive Master Class in
Business Process Management
In your company the customer is king, naturally. But is that Added value for you and your company
obvious from looking at process management? Review and
improve the processes in your organisation. As a top-level • You will finally be able to act as a process expert or to
BPM professional. manage implementation projects as a project leader.
• You will compare notes with our experts and the other
We promise you an intensive and advanced management participants representing a variety of sectors.
programme extending over one year.You will enjoy a unique • You will work on an applied in-company project, under
learning experience. We will present BPM in a context the guidance of a Vlerick professor, which will allow you
that is both academically validated and relevant for your to leave your mark during the programme.
business. As a result, you will take on real BPM challenges
with confidence and understanding. Programme design
For whom? Vlerick connects theory and practice. Theoretical concepts
and insights, techniques and practices pertaining to
• You are a Process Analyst, with an ICT or business the analysis and improvement of business processes
background. are discussed during the programme. The sessions are
• You have a minimum of three years of relevant work highly interactive (case studies, discussions, etc.) to allow
experience. you to learn not only from the faculty, but also through
• You are a Process Manager or are employed by a process the interaction and exchanges of experience between
management entity. participants.
• You are actively involved in the redesign of (part of) a
business process.
• You are an Auditor, Interim Manager or Change Manager
who is required to interpret and communicate processes.
• You are employed in a services or production
environment, in the private or public sector.
Holistic approach
" One might think that BPM is only about process
improvements ... However, what I found particularly
interesting was Vlerick’s holistic approach towards BPM,
which together with the essential concepts, is necessary
for an improved and sustainable relationship between
business and IT. “
Henk Schoenmakers – Senior Expert Innovation – ICT, Eandis
2. Module 1: Opening Seminar – BPM Fundamentals Meet your faculty
• Programme introduction, ‘tour-de-table’ At Vlerick, theory and practice go hand in
• The process-driven organisation hand. Our programmes therefore include
• Define and model a business process input from both academic speakers and
• A holistic approach to BPM practitioners. Who exactly is invited to
• From ‘as-is’ to ‘to-be’: process improvement speak? To find that out, please visit our
website, where you can also download or
Module 2: Enterprise Performance Management request a comprehensive brochure.
• Strategy mapping and balanced scorecard Prof Stijn Viaene
• Performance management Programme Director
• Management controlling: (time-driven) Activity-Based Costing
PRACTICAL INFO
Module 3: Operational Excellence
Dates and venues
• Operational performance measures 24 days
• Congestions and queuing phenomena and its impact on capacity and service April 2013 - February 2014: Ghent and
• Quality Management: Measuring, analysing, controlling and reducing process Leuven Campuses
variability
• Lean improvement tools: Six Sigma, Kaizen, Value Stream Mapping Language
English
Module 4: Process Redesign
Fee
• Enterprise Architecture & Model-driven Development (UML) € 12,345 + € 1,500 seminar costs
• SOA, TOGAF, Business Rules (excl. 21% VAT).
• Mining and discovery techniques for process improvement Module 1 and 9 are residential. Hotel costs
(B&B) for 3 nights in total are included in
Module 5: Setting Up a Process-oriented Organisation the fee.
• Growing in the process orientation of your organisation
• Roles, responsibilities and maturity
• Centre for Excellence in BPM: developing the roadmap for implementation
Module 6: Delivering Service Excellence
• Operational excellence in a service context
• Dynamic capabilities: resilient, responsive and ready
• Customer-focused BPM
Module 7: Information Systems Alignment
• Aligning Business & IT: strategy synchronisation
• IT governance & project selection
• IT intensive projects: benefits based business cases
Module 8: People and Change Management
• Self-management and teamwork
• Change management
• Dealing with resistance
Module 9: Closing Seminar - Synthesis
• State-of-the-art: international keynote speaker
• Guest lectures by management practitioners
• Programme wrap-up
Apply now!
Please see Practical Info on the following
page, or visit:
www.vlerick.com/emcbpm
3. PRACTICAL INFO
Registration Online registration: quick & easy!
Action! Register online.
Questions? Please contact:
Rian De Bruycker
Programme Advisor
T: + 32 9 210 98 84
F: + 32 9 210 97 28
rian.debruycker@vlerick.com
Reep 1
9000 Ghent, Belgium
Your certificate
If you take part in one of our programmes, you are Register online via:
entitled to a certificate from Vlerick Business School.
www.vlerick.com/mict
If you successfully complete the Advanced Management
Programme, you can join the Vlerick Alumni Network,
a worldwide network of over 16,000 alumni in more
than 100 countries. Financial benefits for you?
Cancellation • 10% discount for paying members of Vlerick Alumni
• SME portfolio: subsidies for Flemish SMEs.
Consult our cancellation conditions at: • Vlerick Social Profit Grants for organisations active in
www.vlerick.com/conditions the social profit sector.
we are here for you You’ll find more info at: www.vlerick.com/benefits
Rian De Bruycker
Programme Advisor
T: + 32 9 210 98 84
rian.debruycker@vlerick.com
4. Application form
ICT-Management &
Business Process Management
EXECUTIVE EDUCATION AND RESEARCH IN 2012-2013
ICT MANAGEMENT &
Yes, I wish to apply for the following programme(s):
BUSINESS PROCESS
MANAGEMENT
ICT Management Executive Master Class in BPM
Business Process Management Workshop Business Intelligence Workshop
Excellence in Business Process Improvement We invite for you
In addition, I wish to receive more information on the management programmes of
Vlerick Business School that I have ticked on the reverse side of this form.
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Please return this form BY FAX OR POST to:
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Reep 1, 9000 Ghent, Belgium, fax + 32 9 210 97 28 the purpose of keeping you updated on our activities. Pursuant to the Belgian
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You can also apply online at are entitled to inspection and correction of data related to you as kept by
www.vlerick.com/mict Vlerick Business School.
5. THE Programmes of
vlerick BUSINESS school
I would like to receive information on the following programmes (please tick).
Please return your contacting details to us by fax, e-mail or post.
General Management Operations & Supply Chain Management
Advanced Management Programme E Project Management D
International Management Programme E Purchasing Management E
Middle Management Programme D Operational Excellence E
Young Management Programme D & E Executive Master Class in Supply Chain Management E
Accounting & Financial Management Entrepreneurship
Understanding Annual Reports D & E KMO Challenge D
Mastering Costs and Budgets D & E KMO Excellence D
Fundamentals of Financial Management D & E Entrepreneurship for Managers D
Strategic Cost Management E
Valuation of Companies E People Management & Leadership
Executive Master Class in Controllership E The People Manager D
Executive Master Class in Corporate Finance E Executive Decision Making D
Executive Master Class in Financial Analysis How to Improve Your Emotional Intelligence D
and Asset Management E Inspiring for Change D
Negotiating to Create Value D & E
Human Resource Management Self-mastery D
HRM with Impact D Bestsellers read for you D
Compensation & Benefits D
Executive Master Class in Human Resource Management D Strategy
Strategy in Action E
ICT & Business Process Management
ICT-Management D Executive Master Classes
Business Process Management Workshop D & E Executive Master Class in B-to-B Marketing and Sales E
Excellence in Business Process Improvement E Executive Master Class in Business Process Management E
Executive Master Class in Business Process Management E Executive Master Class in Controllership E
Business Intelligence Workshop E Executive Master Class in Corporate Finance E
Executive Master Class in Financial Analysis
Innovation Management and Asset Management E
Strategising for Innovation E Executive Master Class in Human Resource Management D
Entrepreneurial Innovation E Executive Master Class in Innovation & Entrepreneurship E
Corporate Innovation Management E Executive Master Class in Supply Chain Management E
Executive Master Class in Innovation & Entrepreneurship E
MBAs
Marketing & Sales Full-time MBA E
Introduction to Marketing Management D Executive MBA E
Retail & Trade Marketing D Executive MBA in Financial Services & Insurance E
Brand Management & Communication D
Product Management D Masters
Strategic Business-to-Business Marketing D Masters in Financial Management E
Executive Master Class in B2B Marketing and Sales E Masters in General Management E
Masters in Marketing Management E
D Programme in Dutch E Programme in English
More information on www.vlerick.com