This candidate has over 5 years of experience in administrative and customer service roles, including as an executive administrative assistant. She has strong communication, organizational, and multi-tasking skills and is proficient in Microsoft Office. She holds a Bachelor's degree in Entrepreneurship Management and is bilingual in English and Spanish.

1. Edna Marymar Bohorquez
7114 UTSA Blvd. Apt. 235 San Antonio, TX 78249
(281) 650-3512 boemy92@aim.com
SUMMARY
Dedicated and focused administrative assistant who exceeds at prioritizing, completing multiple tasks simultaneously.
Ability to establish positive relationships using effective communication and interpersonal skills at all levels
internally and externally. Extensive knowledge of regulatory compliance to satisfy business and legal standards.
Proven administrative experience with great customer service, while maintaining high standards and achieving
company goals. Aiming to leverage my work experience and abilities into an executive administrative role at your
company.
SUMMARY OF QUALIFICATIONS
• Spanish bilingual in reading, writing, and speaking
• Excellent communication and multi-tasking skills
• Flexible, reliable and dependable hard-worker
• Occupational Safety Health Administration (OSHA) certified
• Proficient in Microsoft Word, PowerPoint, Excel, Access,and Outlook
• Able to make spreadsheets,pivot tables, write any kind of documents in Word, and update and send any
information through Outlook, etc.
EDUCATION
The University of Texas at San Antonio
Bachelor ofBusiness Administration in
Entrepreneurship Management
Graduate of December 2014
EXPERIENCE
Food Safety Net Services, Executive Administrative Assistant – San Antonio, TX December 2015 – Present
• Handled confidential information with discretion, was adaptable to various competing demands, and
demonstrated a high level of customer/client service
• Managed multiple C-Level Executive’s calendar activity, including sorting, prioritizing and scheduling
appointments and meetings
• Showed strong organizational skills that reflected an ability to perform and prioritized multiple tasks
seamlessly with an excellent attention to detail
• Coordinated both domestic and international travel for various departments that included airfare, hotel, and
ground transportation
• Prepared and distributed detailed travel itineraries; maintained traveler files
• Planned and directed programs, events, or conferences by arranging for facilities and catering, as well as
issuing information or invitations, coordinating speakers and guests, and overseeing event budget
• Screened incoming calls and corresponded, responding independently when needed
• Completed expense reports on behalf of executives as needed
• Ordered and maintained supplies, and arranged for equipment maintenance
• Communicated with internal staff at all levels
• Acted as custodian of corporate confidential documents and records, maintained an up-to-date filing system
• Maintained relationships with various company vendors, seeking out additional vendors as needed
• Maximized office productivity through proficient use of appropriate software applications
Agri-West International, Inc. (AWI), International Logistics/Customer Service Representative (Part ofFSNS)
• Coordinated land, rail and sea transportation.
• Reviewed and approved all documentation needed for export and domestic orders including purchase orders,
invoiced health certificates and other export documentation
• Resolved customer questions related to orders as needed
• Analyzed orders, provided information requested or ascertained who best provided the information, and
routed the request to the proper person

2. • Analyzed transactions, corrected records,and adjusted errors
• Tracked status of orders
• Monitored delivery status for customers and relayed current information to customer
• Achieved and maintained rapport with customers and worked to give them the best possible service
• Used data systems to retrieved customer information, order status information, the status of purchased orders,
and to make changes on customer purchased orders
• Followed up on inquiries by checking delivery information
• Checked with accounting, concerning credit status of customers
• Abled to search for,and negotiate best rates with freight companies
• Sustained a strong relationship with Forwarders, Cold Storage facilities and Customs Agents
• Maintained liaison with other departments for order completion
• Responded to customers' requests via telephone, mail, email or fax
• Maintained an excellent working knowledge of product lines, prices, delivery time, drop ship items, various
marketing promotional services,and similar data, as required
Food Safety Net Services, Human Resources Assistant – San Antonio, TX
• Entered new hires into the system as well as deleted employees who were terminated
• Updated any new employee information
• Contacted and registered our company for career fairs
• Filed and organized confidential employee information
• Screened incoming calls when needed
Aflac, Administrative for the Regional Coordinator – San Antonio, TX February 2015 – December 2015
• Recruited Licensed Agents
• Made cold calls to potential candidates
• Managed supervisor's calendar and independently scheduled appointments
• Organized and maintained filing system of computer files, hard copy documents and reports
• Screened incoming calls and correspondence and responded independently when possible
• Prepared outgoing mail and correspondence, including e-mail and faxes
• Ordered and maintained supplies, and arranged for equipment maintenance
• Created database and spreadsheet files
Sur La Table, Kitchen Assistant – San Antonio, TX February 2015 – December 2015
• Provided excellent customer service and ensured customer service standards were met. Resolved customer
problems or complaints by determining optimal solutions in a timely manner
• Supported the Resident Chef in increasing cooking class and retail sales by highlighting products and
upcoming classes before, during and after classes
• Assisted with shopping for ingredients for classes
• Assisted with the class preparation and execution as needed or directed by instructor
• Washed dishes, clean kitchen and prepped kitchen for next class
• Demonstrated exceptional verbal and written communication skills with employees, customers, field
management and corporate office
Taste Crepes & More,Cook, Waitress, Cashier, Organizer – San Antonio, TX Summer 2014
• Took orders and served the food
• Went to the company Rackspace on Tuesdays and Thursdays, made and sold crepes there
• Prepared and cooked food when ordered
• Worked as a cashier when needed
• Greeted and treated customers with gratitude
Hollister Co., Impacter– San Antonio, TX Summer 2013
• Received and folded incoming shipment
• Helped customers with any issues
• Performed and completed any tasks assigned
• Pulled and organized clothes when needed out on the floor