David Waller has over 15 years of experience in banking and operations management. He currently works as a Personal Banker at Wells Fargo, where he manages portfolios, provides customer service, and sells additional products. Previously, he was Director of Operations at Chick-fil-A for 5 years and Personal Banker at Bank of America for 3 years. Waller holds a Bachelor's degree in Marketing from Clemson University and is fluent in Spanish.

1. DAVID C WALLER
23 WAVERLY CIRCLE, NEWNAN, GA 30263, 678.850.0064, DAVIDCWALLER41@GMAIL.COM
EXPERIENCE
2015 TO PRESENT WELLS FARGO, N.A. PEACHTREE CITY, GA
PERSONAL BANKER
 Manage portfolios, service relationships, cross-sell products and services to individuals and businesses
 Create solution packages based on individual and small business-related needs
 Provide broad base of services with the goal of acquiring 100% of customer’s business
 Perform as the face of the bank when dealing with current and prospective clients
 Resolve difficult customer situations effectively while providing friendly customer service and ensuring
the highest levels of customer satisfaction
 Develop and maintain relationships within Wells Fargo to maximize sales opportunities and achieve
minimum sales standards
 Act as ambassador of the bank with Rotary International Club
 Coach others to enhance their ability to educate our customers
2014 TO 2015 NEWNAN PRESBYTERIAN CHURCH NEWNAN, GA
INTERIM YOUTH DIRECTOR
 Ensured youth participation continued and grew during transitional phase in leadership by providing an
environment that was inviting and inclusive
 Faithfully guided Wednesday and Sunday night youth meetings with middle and high school students
 Led the organization, development, and execution of a youth-led Youth Sunday worship service
 Resolved conflicts and ensured pleasant participation between adults and parents with differing ideas
 Organized mission trips, volunteer work, and other events to foster local and global community
involvement
2011 TO 2015 CHICK-FIL-A, INC. LAGRANGE, GA
DIRECTOR OF OPERATIONS
 Applied marketing concepts and operating strategies to maximize profits and minimize costs
 Communicated market-wide and company-wide initiatives to customers and team members
 Manage marketing budget and interact with local media for various newspaper articles
 Generated monthly P&L statement for Corporate Accounting Division
 Led promotions and projects involving integrated social media and live events
 Analyzed data to discover opportunities for improvement and designed systems for implementation
 Edited posters, flyers, and social media posts for clarity and grammar
 Provided daily financial reporting to Corporate Headquarters
 Designed and implemented systems around procurement of products and goods for use in the business
 Ensured employees were up-to-date with the latest business trends, compliance, and best practices
 Implemented marketing for new corporate campaigns
 Served on various community service project leadership initiatives
2008 TO 2011 BANK OF AMERICA, N.A. LAGRANGE, GA
PERSONAL BANKER
 Established, deepened, and retained relationships with customers and small businesses
 Authored reports to send to Market Management
 Guest-spoke on market-wide conference calls to coach others on best practices for success
 Evaluated data to maximize opportunities in all areas
 Acted as community liaison for bank at community and Chamber of Commerce events

2. EDUCATION
1999-2003 CLEMSON UNIVERSITY CLEMSON, SC
BACHELOR OF SCIENCE IN MARKETING, COLLEGE OF BUSINESS AND BEHAVIORAL SCIENCES
 Minor in English
 Delta Sigma Pi International Business Fraternity
SKILLS
 Comprehension of Spanish language and Latino culture
 Experience collaborating as a member of a project team
 Able to prioritize, coordinate, and manage simultaneous projects and tasks
 Strong computer skills, proficient in Microsoft Office (Word, Excel, PowerPoint, Access & Outlook)
 Experience with hiring, orienting, managing, and evaluating staff
 Excellent verbal and written communication skills
 Thrive in a fast-paced environment and ability to multi-task
 Work well independently and collaboratively
 Attention to detail and discretion with all activities related to the position
 Ability to establish and maintain positive and effective working relationships
REFERENCES
 Harry Barrow, Senior Pastor, Newnan Presbyterian Church, Newnan, GA, known 8 years, 770-253-4405,
hbarrow@newnanpres.org
 Joshua Sells, Owner/Operator at Chick-fil-A Commerce Avenue, LaGrange, GA, known 5 years, 404-434-
7740, josh.sells@chick-fil-a.com
 Christopher Ingram, Branch Manager, Regions Bank, Montgomery, Al. Known 11 years, 334-322-6845,
Christopher.ingram@regions.com