This CV summarizes Natasha Cooper's work history and qualifications. She has over 10 years of experience as a personal assistant and office manager for various companies, including Fonterra, Tonkin & Taylor Limited, BDO Auckland, BDO Stoy Hayward in London and BDO Spicers in Auckland. Her roles have involved diary management, travel arrangements, document preparation, event planning, and maintaining relationships with clients and internal teams. She is currently working as a personal assistant at Fonterra, providing support to several directors and managers.

1. Curriculum Vitae
Natasha Cooper
PERSONAL DETAILS
CONTACT DETAILS Mobile – 021 954 614
NATIONALITY New Zealand
AVAILABILITY One months’ notice
EMAIL edentash@hotmail.com
WORK HISTORY
14 July 2014 - Present
Fonterra Cooperative Group
Personal Assistant
• PA support to the Group Director Food Safety, Quality and Regulatory
o Diary Management – organising managers time efficiently and effectively
o Document preparation for meetings, pre-read, reports
o Ensure adherence to confidentiality standards
o Produces reports and presentations utilising Fonterra templates
o Provide support and specialist advice on SAP (HR contracts, Purchase orders), Fraedom
(Expenses, Expense approvals)
o Established and maintained effective relationships with internal customers at all levels of the
organisation and has gained their trust and respect
o Schedule significant meetings and events (Global FSQR Lead Team Meeting, FSQR Full Team
Meeting).
o Strong relationships with members of the SSAFE Board as the Director sits on the Board.
o Schedule international and national travel arrangements in conjunction with Travel
Management Company
o Provides support to the Food Safety and Quality Team for administrative requests
• PA support to the Director Group Regulatory
o Diary Management – organising managers time efficiently and effectively
o Document preparation for meetings, pre-read, reports
o Ensure adherence to confidentiality standards
o Produces reports and presentations utilising Fonterra templates
o Provide support and specialist advice on SAP (HR contracts, Purchase orders), Fraedom
(Expenses, Expense approvals)
o Established and maintained effective relationships with internal customers at all levels of the
organisation and has gained their trust and respect
o Schedule significant meetings and events (Regulatory lead team meetings, SSAFE Board
meeting in Kuala Lumpur).
o Schedule international and national travel arrangements in conjunction with Travel
Management Company
o Provides support to the Regulatory Team for administrative requests
•
• PA support to the Group General Manager Food Safety & Quality Global Framework
o Diary Management – organising managers time efficiently and effectively
o Ensure adherence to confidentiality standards
o Provide support and specialist advice on SAP (HR contracts, Purchase orders), Fraedom
(Expenses, Expense approvals)
o Established and maintained effective relationships with internal customers at all levels of the
organisation and has gained their trust and respect

2. o Schedule international and national travel arrangements in conjunction with Travel
Management Company
o Provides support to the team
3 July 2012 – 4 July 2014
Tonkin & Taylor Limited
Business Support Coordinator / PA
• PA support to the Group Manager and Environmental Group
o Travel plans (International and National)
o Diary management
o Room bookings
o Catering for team lunches and events
o Timesheets
o Expenses
o Report formatting
o Formatting proposals/tenders
o Letters / memos / agendas / spreadsheets
• Diary Management for the Risk Assessment Task group (co-ordinating diaries for up to 10 people)
• Support for the Risk Assessment Task group – typing and distribution of confidential notes from
meetings (9 per week), keeping a spreadsheet of all reviews, running reports for the Task group,
solving problems with queries with reports / invoicing.
• Minute taking at Weekly Group meetings/Operation Managers meetings
• Accounts coordinator – invoicing for the group, transfers, credits, debtors (contacting clients on
expected date of payments), running reports for the group
• Auditing of job files – ensuring that they are compliant before external Auditor comes in
• Archiving of job files – checking all information is in the file, letters of engagement signed, final reports
included, job closed in system.
• Member of the Proposal Task Group (Discussing and designing new look proposal/tender format). My
job is to drive the project to completion.
• Client liaison (liaising with major clients / suppliers). Port of call for clients.
• Event Management – organise client functions / team and group functions / managing budgets / run
sheets
• Marketing – source and purchase merchandise companywide, identifying opportunities for the RMA
team to profile themselves more (web/intranet/project sheets), putting together exhibition material for
conferences/stands and sourcing client gifts.
• Register and book training for staff on conferences, first aid training
• Fire Warden
13 October 2009 – 20 March 2012 (Position made redundant)
BDO Auckland
Personal Assistant / Marketing and Events Coordinator
• PA Support to the National Marketing Manager – travel, conference calls, setting up meetings with
suppliers, room bookings, catering, timesheets, agendas, adhoc tasks
• PA Support to Partners when their PA’s are away
• PA Support to the National office – national conferences, presentations, memos, agendas, AGM’s,
board reports, travel and accommodation, room bookings & catering
• Support to the 14 member firms – advertising, proposals, invitations, event invitations using Campaign
Manager
• Support to Auckland PA’s with presentations, tenders/proposals
• Event management – Delivery of the below (from start to finish - managing budgets / run sheets /
dealing with contractors and suppliers / manage client feedback and improve for future events)
o National & Auckland conferences, management meetings, board meetings, client referrer
functions, Round the Bays (staff event), BDO Tour of Northland cycle event (BDO NZ and
Australia staff), Auckland staff Christmas party, Sector seminars, Alumni function (NZ and

3. London)
o Client Entertainment functions - Annual client function, Family movie premiers, Hosted
evenings at the Auckland Theatre Company productions, Sector roadshows, Trans-
tasman events
• Manage corporate sponsorship administration and events as required (Auckland Theatre, Eden Park,
Warriors)
• Management of BDO merchandise (cycle kit, golf balls, bags, pens, bottles, name badges, clothing,
client/staff gifts etc)
• Co-ordinate the emailing of client newsletters using Campaign Manager – Tax Today, Business Briefing,
Assurance Alert and any other newsletters and invitations
• Website management for the BDO website, Facebook page, Linked-in, Twitter, BDO intranet and BDO
connect
• Sourcing and purchase of client, staff, graduate and training gifts
• Relationships with venues/suppliers
• Invoicing to member firms for stock, brochures
• Invoice coding and allocation
• Invoice recharges – distribution of costs per member firm to National office (spreadsheet)
• Invoices recorded on spreadsheet, and filed accordingly
• Reconcile stock (stock take) using excel spreadsheet
• Manage event costs, budget vs actual
• Brand management, complying with International branding guidelines - Advertise the brand through
internet, merchandise, banners, newsletters, adverts, brochures, proposals for all 14 member firms.
• Review and edit as appropriate written work prepared by others (brochures, presentations,
invitations, advertisements etc)
• Design banners, adverts, brochures, proposals using Indesign
• Management of BDO National printed stationery – meeting branding guidelines
• Manage print and production process of materials
• Work with venues to secure national contracts
• Minutes taken from monthly member firm marketing conference calls
• Liaison person for the BDO International Intranet
• Provide support to the Executive Assistant with Xmas gifts, staff update functions
14 April 2009 – 4 October 2009
BDO Stoy Hayward, London, UK (Property & Facilities Management – 13 offices & surplus)
Personal Assistant – with EA tasks (Maternity cover contract)
• PA Support for Director of Property & Facilities Management
• Provide e-mail support and diary management to Head of Workplace & Projects, Head of FM Services
& Compliance and Regional FM Services Manager
• Coordination of absences and holiday requests
• PFM travel and accommodation bookings
• Management/distribution of post
• Supervise the workplace arrangements/hot desking opportunities
• Maintain the PFM Filing System acting as focal point for all filing requirements - Process / Control /
Clarity / File Maintenance / Archiving
• Coordination of PFM protocols - standardisation of correspondence templates/electronic and telephonic
messaging
• Minute taking at team meetings
• Liaising with landlord and facilities person of 13 offices
• Induction support including provision of equipment, business cards, training options
• Expense claims for Partners
• Maintenance of PFM contact details
• Input of supplier invoices on the FMS accounting system for payment
• Prepare invoice batches for payment
• Photocopy, distribution and filing of supplier invoices
• Maintain conflict of interest database
• Address rudimentary accounts queries with Finance Controller
• Environmental Audit Control

4. 3 September 2007 – 9 April 2009
BDO Stoy Hayward, Birmingham, UK (Chartered Accountants, Corporate Finance department)
Personal Assistant
• PA support for 2 Partners
• Support for M&A Team (11 people)
• Backup support for department PA’s and Secretaries
• Booking train, air travel and accommodation (International & Domestic within EU)
• Event Management (Corporate Surf Trip, Corporate Ski Trip, Rugby games, Concerts, Dinners &
Lunches, referrer functions)
• Generate invoices for clients using Peoplesoft (RMS, FMS, HRMS)
• Expense claims for Partners
• Diary Management duties
• Meeting Room bookings
• Invoicing
• Preparation of presentations
• Liaising with clients and relationships with PA’s
• Compliance/filing
• Archiving
• Lotus Notes
• Health and Safety representative for Birmingham office
6 June 2006 – 17 August 2007
BDO Spicers, Auckland, New Zealand (Chartered Accountants, Assurance Services Division)
Personal Assistant (covering a maternity contract)
• Provide PA support for 6 Partners
• Diary Management for 6 Partners
• Provide support for Audit Team (35 people)
• Backup support for other Personal Assistants
• Booking travel and accommodation (International & Domestic)
• Event management (International & National Conferences, Christmas parties)
• Monthly invoicing using MYOB Accounting Software
• Reconciliation of Partners AMEX statements
• Meeting room bookings
• Preparation of presentations
• Formatting of documents, tenders, proposals
• Liaising with clients
• Sorting mail for the team
• Dictation and copy typing
• Office Management duties
August 2005 – June 2006
Morrison Low & Associates Ltd (Engineering Consultants)
Executive Assistant
• PA support to 2 Directors & 1 Associate in New Zealand
• PA support to 1 Director & 1 General Manager in Australia
• Backup PA support to Consultants and Shareholders
• Booking travel and accommodation (International and Domestic)
• Diary Management for Directors and Consultants
• Organise meetings with clients
• Event Management
• Assist the Office Manager with administration functions
• Updating of the company database
• Data entry of consultant timesheets
• Formatting of proposals and presentations
• Balancing the company mastercard and cashflow cards
• Conference management for staff

5. • Expense claims
• Filing and archiving
• Opening and closing of jobs
• Boardroom bookings
• Backup reception
March 2005 – June 2005 (weekend and evening work during rugby season)
Panda Catering, Eden Park
Assistant Supervisor
Supervisor for 15 Corporate Boxes in the ASB Stand
• Enforce the Sale of Liquor act
• Handling difficult customers in a professional manner
• Handling and appeasing customer complaints
• Security liaison
• Venue resetting and securing at end of night
• Management of 17 staff
• Organisation of stock transfers (liquor and food)
• Ensuring prompt and timely service by the staff
• Ensuring staff are presented professional at all times
• Ensure staff comply with all relevant liquor and workplace health and safety legislation
requirements
• Ensuring accurate management of staff timesheets
January 2004 – August 2005
Livin Realty Ltd MREINZ Personal Assistant
• Provide PA support for Sales/General Manager
• Diary Management
• Organise and attend meetings
• Liaise and place advertising with Property Press, NZ Herald, Friends of Dorothy
• Assist the marketing department with events
• Administration support to the Agents/Property Management team using MS Office
• Release keys on settlement
• Entering listings/sales
• Arrange payments to and from solicitors
• Liaise with solicitors
• Calculate and pay the agents commissions
• Back up for reception
• Assisting the public with sales or rentals enquiries
• Receipting rental payments/deposits from clients
• Reconciliation of trust account
• Manage petty cash
• End of month accounts to REINZ
April 2003 – December 2003
Blue Hat Communication Group (Advertising Company)
Office Manager/Personal Assistant to the Directors
• Reception duties
• Typing and formatting of presentations
• Internal & Outgoing Mail
• Access database of all suppliers etc
• Inventory Control – ordering stationery, cafeteria
• Proofing of advertisements
• Accounts Payable
• Petty Cash
• Look after all maintenance on the building, cleaners, security etc
• General typing using MS Office (Powerpoint, Word, Excel)

6. March 2001 – April 2003
Auckland Kindergarten Association (Charitable Trust – provides early childhood education)
Personal Assistant
• Provide PA support to the General Manager and Fundraising Manager
• Event Management
The Wiggles’ concerts
Teachers’ ‘Professional Development’ training
First Aid Courses Compulsory Training Induction Training
Annual General Meetings
Parent and Child Show
Round the Bays
Teddy Bears Picnic
• Advertising
• Work closely with 106 kindergartens and their staff
• Database management (Health & Safety, Property Audits) - Access
• Board Secretary - Minute taking for Council, Staff meetings, Interviews, Dismissals
• Back up reception cover
• Assisting the public with queries
• Travel arrangements
• Administration support to President / Councillors and staff
EDUCATION & QUALIFICATIONS
Year Degree
2007 Diploma in Event Management
Auckland University of Technology (AUT), Auckland, New Zealand
Papers completed:
Information Technology for Event Management (Events Pro) A+
Advanced Beverage Studies A
Event Production A
Event Design A-
Integrated Marketing Communications B+
Event Planning B+
Communicating C+
Public Relations Communications C
Courses
• Ace Training Ltd – Indesign Essential Skills
• Ace Training Ltd - One on One Training Powerpoint Advanced
• Professional Writing Skills (10 July 2002) Treaty of Waitangi 1 day workshop (2001)
• Access Essential Skills & Access Creating Applications (2001) Powerpoint 97 Workshop
• Ace Training Ltd – Excel Version 7 Stage I
• Ace Training Ltd – Access Version 2 Stage I Ace Training Ltd - Access
Version 2 Stage II

7. INFORMATION TECHNOLOGY SKILLS
• MAC & PC user
• Adobe Indesign CS4, CS5
• Photoshop
• Campaign Manager – Email distribution
• Squiz Matrix – website content management
• Social Media – Facebook / LinkedIn / Twitter
• Microsoft 2013 – Word, Powerpoint, Excel, Access
• Webex – Internet Conferencing
• Adobe Reader/Writer
• MYOB (Accounting Software)
• SAP
• Fraedom
• Spendvision
• Realbase (Real Estate Software)
• Pegasys (Accounting Software)
• Outlook
• Lotus Notes
• Peoplesoft (HRMS, FMS, RMS)
• Internet
PERSONAL INTERESTS
• Travel
• Events
• Family
• Entertaining
• Socialising